Trusted Agent profile · Bury St. Edmunds
★★★★★
537 reviews across 2 platforms
11 Guildhall Street, Bury St. Edmunds, IP33 1PR
Jackson Stops's office in Bury St. Edmunds, at 11 Guildhall Street, is rated 4.7 out of 5 across 537 reviews on two platforms, including 81 Google reviews rated 4.8.
Every review we hold for the Bury St. Edmunds office, from every platform, shown as written. First names only.
5/5
TrustpilotFantastic
Fantastic. The best estate agents for properties in Dorset. Very professional and efficient service throughout.
Dear Hannah, thank you for such a gracious review of our services. Best wishes from us all at Jackson-Stops.
1/5
TrustpilotAvoid renting through Jackson Stops Teddington
Jackson Stops Teddington branch support rogue landlords making outrageous claims on your deposit. Avoid renting through Jackson Stops. We were left with a bitter taste in the mouth after a flawless 4 year tenancy finished with a nasty financial grab. It went to arbitration, where we discovered this particular landlord did this all the time. Holmesdale Rd.
5/5
TrustpilotPleasure To Deal With.
Had an appraisal visit (rental) from Paul from the Oxted branch today.Very professional, very, very efficient and extremely personable.Brilliant stuff. Thank-you.
Dear Jeff, many thanks for taking the time to review our Oxted branch. We're glad to hear your appraisal went smoothly and will make sure your kind words reach Paul. Best wishes from all at Jackson-Stops.
5/5
TrustpilotFantastic service
My experience with Jackson-Stops has been great. Very efficient and friendly. Both Paula and Jodie been fantastic. Thank you.
Dear Liesel, thank you for your lovely review. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotVery handled sale by Jamie of the…
Very well handled sale by Jamie of the Chelmsford branch. Thank you for making it simple
Dear Rory, thank you for taking the time to leave us a five star review, highlighting Jamie Stephenson's expertise. Best wishes from us all at Jackson-Stops.
4/5
TrustpilotNewmarket team
Polite staff that are willing to help their customers in a timely manner. Very happy with the service.
Dear Niall, thanks for sharing your experience of our Newmarket branch, highlighting their polite and professional manner. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotFrom the beginning of the process to…
From the beginning of the process to the last minute Jackson-Stops company was very helpful and responsive.
Dear Jamal, thank you for leaving us your five star review and feedback. Best wishes from us all at Jackson-Stops.
1/5
TrustpilotUnderhand
Rented with them for just over a year - left the place in better condition that received but still received a large bill for professional cleaning. Incidentally some of the charges they leived throughout the process have now been made outlawed I belive which should tell you something about their integrity!
5/5
TrustpilotVery Professional
Very good communication and considerate regarding Covid precautions. Timely viewings scheduled over a short time frame.
Dear Heather, thanks for highlighting our communication skills and punctuality, best wishes from us all at Jackson-Stops.
5/5
TrustpilotWent to view a Flat with Val
Went to view a Flat with Val, she was on time and ready to greet us upon arrival. Very informative and professional throughout the viewing. She was not at all pushy and stood out from some of the other Estate Agents I have used recently. I would recommend based on my experiences so far.
5/5
GoogleEveryone is very professional. They are quick to answer phones and return calls. They handled our lease very well.
Dear Dustin Thank you so much for your great review. We hope that you enjoy living in your new home.
5/5
TrustpilotBrilliant service
Brilliant service, thanks very much @nathan. We love our new home.
Glad to hear it Luca, thanks for your review!
5/5
TrustpilotWe sold our house through Jackson Stops…
We sold our house through Jackson Stops whilst simultaneously buying a new place they were the agent for. We found them to be organised, friendly and professional. Sound, calm advice from Richard. We got the result we wanted in both transactions and would unhesitatingly recommend them to anyone.
5/5
TrustpilotStaff was very friendly and helpful…
Staff was very friendly and helpful throughout the whole process!
Thanks Sean, we're glad to have helped!
5/5
GoogleExcellent service from the whole team at Bury St Edmunds.PositiveProfessionalism
Dear Christopher, Thank you for your kind words. It was a pleasure to act for you and we hope one of our offices on the south coast can further assist you by finding your perfect home. Very best wishes and take care, Charlie & team.
5/5
TrustpilotExcellent
Excellent, on the ball. Can’t fault Nathan’s attention to detail.
Thanks Andrea, we'll make sure your review reaches Nathan. Best wishes from us all, in particular our Burford branch.
2/5
TrustpilotA bitter ending...
A bitter ending to what started out as a good experience. At the end of the lease agreement, JacksonStops only acted in favour of the LandLord, could not get their figures correct and left me having to recover monies directly with the landlord.
4/5
TrustpilotReview Fenn House
Jackson-Stops were efficient and effective in positioning our property appropriately in the market, accurate in identifying the provisional sale price, coping with the unusual aspects of our sale and remained very professional throughout. All queries were answered promptly and support was gratefully received
5/5
GoogleJackson Stops in Bury St Edmunds have helped me through two house transactions in the last two years. A breath of fresh air in a stuffy market. Honest advice that has not been overblown. In danger of giving estate agents a good name.
5/5
TrustpilotWimbledon branch
Great lettings experience.Unfortunately we ended up not renting through this agency but certainly hope to in future.Everyone here we came into contact with here was friendly, professional and always kept us updated on the latest developments.
5/5
TrustpilotHad a very positive experience getting …
Had a very positive experience getting a let agreed. Jon worked very efficiently and we were able to agree a price in a matter of half an hour and move in a few days later.
1/5
TrustpilotGood for buyers terrible for sellers
Good for buyers terrible for sellers, high valuations then lead to losing money when they can't sell it! Poor advice too.
5/5
GoogleA professional and diligent approach to selling our house, good communication and Matthew maintained the momentum . Have no hesitation in recommending them.
5/5
TrustpilotFriendly
Friendly, quick at responding to any questions and requests. Great service... Jackson never Stops 😂
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jackson Stops's Bury St. Edmunds office has 537 reviews across two platforms: 81 on Google, 456 on Trustpilot (across the whole business).
Jackson Stops Bury St. Edmunds is rated 4.7 out of 5 across all 537 reviews, and 4.8 out of 5 on Google from 81 reviews.
Jackson Stops Bury St. Edmunds, 11 Guildhall Street, Bury St. Edmunds, IP33 1PR.
