5/5
TrustpilotExcellent
Excellent, on the ball. Can’t fault Nathan’s attention to detail.
Agent replied · 13 June 2024
Thanks Andrea, we'll make sure your review reaches Nathan. Best wishes from us all, in particular our Burford branch.
Trusted Agent profile · Bury St. Edmunds
Jackson Stops Bury St. Edmunds reviews
★★★★★
546 reviews across 2 platforms
11 Guildhall Street, Bury St. Edmunds, IP33 1PR
Jackson Stops's office in Bury St. Edmunds, at 11 Guildhall Street, is rated 4.7 out of 5 across 546 reviews on two platforms, including 90 Google reviews rated 4.8.
Reviews
Every review we hold for the Bury St. Edmunds office, from every platform, shown as written. First names only.
Trustpilot2/5
TrustpilotA bitter ending...
A bitter ending to what started out as a good experience. At the end of the lease agreement, JacksonStops only acted in favour of the LandLord, could not get their figures correct and left me having to recover monies directly with the landlord.
4/5
TrustpilotReview Fenn House
Jackson-Stops were efficient and effective in positioning our property appropriately in the market, accurate in identifying the provisional sale price, coping with the unusual aspects of our sale and remained very professional throughout. All queries were answered promptly and support was gratefully received
5/5
GoogleJackson Stops in Bury St Edmunds have helped me through two house transactions in the last two years. A breath of fresh air in a stuffy market. Honest advice that has not been overblown. In danger of giving estate agents a good name.
5/5
TrustpilotWimbledon branch
Great lettings experience.Unfortunately we ended up not renting through this agency but certainly hope to in future.Everyone here we came into contact with here was friendly, professional and always kept us updated on the latest developments.
5/5
TrustpilotHad a very positive experience getting …
Had a very positive experience getting a let agreed. Jon worked very efficiently and we were able to agree a price in a matter of half an hour and move in a few days later.
1/5
TrustpilotGood for buyers terrible for sellers
Good for buyers terrible for sellers, high valuations then lead to losing money when they can't sell it! Poor advice too.
5/5
GoogleA professional and diligent approach to selling our house, good communication and Matthew maintained the momentum . Have no hesitation in recommending them.
5/5
TrustpilotFriendly
Friendly, quick at responding to any questions and requests. Great service... Jackson never Stops 😂
2/5
TrustpilotAt best mediocre
At best mediocre. 3 days to return calls, a different person to speak to every time.
5/5
TrustpilotFeedback:
Agent replied · 31 May 2026
Dear Chantel, a wonderful five star review of Jackson-Stops, and in particular your experience with Rob - thank you. With best wishes from everyone at Jackson-Stops.
5/5
GoogleVery professional company and excellent service
5/5
GoogleClear & concise communication, professional culture.
5/5
GoogleRating only, no written review.
5/5
TrustpilotLovely supportive team!
Rating only, no written review.
Agent replied · 13 June 2024
Thanks Judit, we appreciate your review. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotSuperb service and very friendly team!
Rating only, no written review.
Agent replied · 13 June 2024
Dear Susanna, we really appreciate your feedback, thank you.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
