GD Estates Bury St Edmunds reviews

★★★★★ 5/5

Google

Exceptional Service, Highly Recommend! I’ve had an outstanding experience with this agency, and I want to especially highlight Kristian for his professionalism and genuine care throughout the process. From the very beginning, Kristian was prompt, courteous, and incredibly helpful, always available to answer questions, follow up on the legal side of things and advise on the best choice of professional conveyance and surveyors. He made a potentially stressful process feel smooth and well-managed. I’ve never come across an estate agent like him, he’s a real credit to the profession and an absolute breath of fresh air. If you're looking for reliable, responsive, and trustworthy estate agents, this is the team to go with. Five stars without hesitation!

Ag · 15 August 2025

★★★★★ 5/5

Google

Excellent service from start to finish. Kristian was proactive, understandable, and always available when we needed him. He kept us updated at every stage of our sale, which gave us total peace of mind. Would highly recommend!

Yasmin · 25 March 2026

★★★★★ 5/5

Google

Tracey and her team at GD Estates LTD have managed and let our property for the past three years, and they have been exceptional throughout. They found excellent tenants and provided a friendly, efficient service with outstanding communication. I would highly recommend them as a letting agent.

Peter · 15 December 2025

★★★★★ 5/5

Google

I recently purchased my house through GD. I found them to be very professional and answered any queries I had which included viewing to measure up. Thank you so much Kristian and Julie particularly. I love my new home.

Susan · 15 February 2026

★★★★★ 5/5

Google

I had an excellent experience with GD estates from start to finish. Their professionalism, communication, and attention to detail were outstanding throughout the entire process of selling my house. They kept me informed at every stage, offered clear and honest advice, and worked tirelessly to secure the best possible outcome. What really stood out was how smooth and stress-free they made everything feel, nothing was ever too much trouble, and they were always quick to respond to any questions I had. Thanks to their expertise and dedication, my house sold quickly and at a great price. I couldn’t have asked for a better service and would highly recommend them to anyone looking to buy or sell a property.

Saqib · 8 April 2026

★★★★★ 5/5

Google

Kristian was great always keeping in contact with us through our sale and helped chase our solictor when she wasnt responding to us,just want to say a massive thank you and if we sell again we will give you a call.

Cheryl · 15 January 2026

★★★★★ 5/5

Google

The customer service at GD Estates was amazing. Having had a variety of experiences with letting agents over the years, we were apprehensive with the prospect of renting out our home when we moved away. However, the team at GD Estates put our minds at rest. They were attentive, responsive and built a good relationship with the tenants. They even helped get the property ready for us to move back after the tenants had moved out. We would definitely recommend them.

Mike · 15 March 2026

★★★★★ 5/5

Google

Gd estates made the process so easy kept us informed about everything so friendly and professional especially Sam was outstanding from start to finish cannot fault the whole group thank you for everything

David · 15 February 2026

★★★★★ 5/5

Google

We had a great experience with GD Estates with Kristian selling our home. We had listed our home with a previous agent and struggled with actually finding anything out about the process. So it was a relief when we changed to GD Estates and had Kristian on board to help see us through. We really appreciated the bi-weekly updates he would send through and always felt in the loop with our house being sold. Would recommend!

Tom · 25 March 2026

★★★★★ 5/5

Trustpilot

Fantastic Agents all round

Having let our property with GD Estates over a long period, we didn’t hesitate in using them when we decided to sell. We were not disappointed. Despite a slightly tricky selling situation, Kristian was fantastic as our agent. Highly professional and knowledgable, he kept us updated throughout the transaction and has always been very friendly and approachable. We wouldn’t hesitate to recommend Kristian and GD Estates for any property needs.

Mrs · 11 September 2025

★★★★★ 5/5

Google

We met Tracy almost 13 years ago after GD Estates was recommended to us for residential letting by a friend. In those 13 years we have had 3 tenancies all of which have been well looked after by Tracy and the lettings team. They have always been highly professional, quick to find us good quality tenants and their level of care in property management is second to none. The approachable and helpful staff at GD Estates have always provided us with peace of mind as landlords and they have always been there with the best professional advice when needed. We have always felt very well looked after by this team and wouldn’t hesitate to recommend them. THANK YOU GD Estates

Laura · 15 September 2025

★★★★★ 5/5

Google

Kristian went above and beyond with two properties for us. 100% recommended, knowledgeable, quick, super efficient and excellent communication. Thank you!

Lisa · 15 December 2025

★★★★★ 5/5

Google

Just wanted to say a massive Thank you to Kristian! Our property was sold within two weeks, Kristian was on top of everything Right from the start, great communication, great service. Would highly recommend GD estates! Thank you. Emma and Leanne

Emma · 15 April 2025

★★★★★ 5/5

Google

Kristian and the team recently helped me sell my flat and provided an exemplary service in all aspects. Highly recommended.

Dorset · 15 November 2025

★★★★★ 5/5

Google

Tracey and the team at GD Estates have been absolutely fantastic. I am not one to write reviews but they have restored my faith in letting agents. The process was straightforward, honest and fair with transparent pricing. All the things you would expect from a letting agent but in previous experience not always received. They were responsive to all my questions and acted in my best interest, thank you GD for showing how letting agents should deal with customers. Would definitely use again.

Laura · 7 July 2022

★★★★★ 5/5

Google

Tracey and the team have been brilliant, and I have had a great experience using them to rent my investment property. The team was friendly, helpful and extremely professional, providing me with sound advice throughout. My e mails and calls were always responded to promptly and efficiently and I was kept well informed at every step of the process. They were a pleasure to work with and I would highly recommend them!

Bridget · 9 December 2022

★★★★★ 5/5

Google

I would start this review by saying what an amazing team and what a great company. As a tenant, I definitely recommend GD Estates to anyone who's looking to rent. GD Estates team will go above and beyond for their tenants. They are very professional, friendly, easy approachable and always respectful. When carrying out a property inspection they always respect the tenants privacy and the property. GD Estates is always very responsive. If you have an issue with the property you're letting they will make sure that everything is sorted out in a very professional and efficient manner. Everything is dealt with high standards of quality. They're definitely 5 stars. Thank you for all what you do. Best letting company on the market.PositiveResponsiveness, Quality, Professionalism, Value

Marco · 25 August 2021

★★★★★ 5/5

Google

Tracey and her team managed a rental property for me and the service was first class. They are very professional and nothing was too much trouble. I would have no hesitation in recommending them. Thank you all at GD Estates.

Louise · 23 September 2024

★★★★★ 1/5

Google

If I could give 0 I would. Tracy is extremely unprofessional and rude. Cleaned the rental property until it was spotless and checked out Friday. The agent didn't bother to come into the property until the Monday and proceeded to try and take money from the deposit BECAUSE OF A COBWEB. Used another agent afterward. Much more friendly, cooperative and the fees were cheaper elsewhere! *update since the reply* I was a tenant for a year with this company. A legitimate review dismissed because it is 1*. Tracy even had the audacity to scream at me down the telephone and hang up when advised she was being rude.

C · 7 July 2020

★★★★★ 5/5

Trustpilot

Kristian was a super star for both…

Kristian was a super star for both properties he sold for us. Super efficient, friendly, very good communication and quick sales. He knows what he's doing. Thank you 🙏

Lisa · 3 December 2025

★★★★★ 5/5

Google

GD Estates is a highly professional business that treats every client as an individual and not just a number. Nothing is too much trouble for them and they are always available to help when needed. We actually now look for the GD Estates 'stamp of approval' when seeking a property to rent which speaks volumes about our trust in Tacey and her team.

Matthew · 10 October 2022

★★★★★ 4/5

Google

I have found all members of staff I had dealings with to be polite and extremely helpful whilst sorting out my tenancy. I'm elderly and they made me feel at ease as moving house.can be very stressful. I would like to thank them all.

Andy · 15 November 2025

★★★★★ 5/5

Google

Right from the start of my property search all the staff at G D Estates were always very friendly towards me. With my basic salary not being the greatest they were the only agency that was prepared to listen to me and solve my housing search. All my viewings were very easy to arrange and it wasn't too long before I was able to find somewhere to live. Once I had finished my search everything was arranged very promptly and efficiently leaving me very little work to do. The COMMUNICATION between the staff and myself was EXCELLENT all the way through to moving into my new home. My overall experience of the G D ESTATES was just an example of EXCELLENT CUSTOMER SERVICE. Many thanks for your help in finding me my new home.

Simon · 25 June 2024

★★★★★ 5/5

Google

I have recently rented a property through GD Estates and have been extremely happy with the service I have received. All of the team have been very kind throughout the process, especially Tracey, the branch manager, and Sam. They made the process of renting very easy for me and I am eternally grateful for their help.

Elizabeth · 7 July 2022