Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom valuation to sale completion Churchods were pleasant, helpful and attentive. Commission rate was competitive. They found a buyer for the property quite quickly. We were very happy with the service we received.
Dewi · 11 August 2021
Agent replied · 11 August 2026
Thank you for your kind words Dewi. I hope you are doing well?
All the best, Nicole
★★★★★ 5/5
GoogleMy partner & I had the delight of working alongside Thomas and Charlie in our property search & couldn’t recommend the team enough. Quick to respond, knowledgeable & efficient, they made the house search process seamless & were not classically ‘salesy’ at all; a rare find!!
Maisie · 11 September 2025
★★★★★ 5/5
GoogleI had an excellent experience with Fine and Country, and would absolutely recommend. We were supported by James Young throughout the process who was clearly knowledgeable and passionate about the properties.
Neith · 27 February 2025
Agent replied · 3 May 2025
Thank you Neith for your kind review
★★★★★ 5/5
GoogleWe recently sold our house with Fine and country and I rate their service very highly. After a bad experience with another agent we switched to fine and country and immediately noticed a big difference. Photos taken were excellent, very responsive, a lot more viewings and all carried out by their great team. Marianne was a pleasure to deal with. We would definitely use Fine and country again.
Ash · 16 September 2020
★★★★★ 5/5
GoogleI have nothing but positive things to say about our experience with Fine & Country. We were taken care of by James who listened attentively to what we were looking for and helped us find a property to be our forever home.
Bethany · 6 August 2024
Agent replied · 26 August 2024
Thank you so much Bethany! I will pass on your kind words to James. It has been a pleasure helping you find your dream home!
★★★★★ 5/5
GoogleI had two viewings with Emma who was amazing. Her knowledge is super, friendly but not too pushy, had the house been right, it would have been a great opportunity to buy with her. Thank you so much for your time!
Jodie · 11 August 2024
Agent replied · 11 August 2026
Thank you so much we really appreciate your feedback. If there is anything we can do to help in the future please let us know.
★★★★★ 5/5
GoogleMy partner and I recently had the pleasure of working with James on the sale of my mother's property after she recently passed away and he has been so helpful and patient throughout the entire process. Made it really painless process.
Alex · 6 August 2024
Agent replied · 26 August 2024
Thank you Alex. We will pass on your kind comments to James. Thoughts are with you all and we hope we helped make things a little bit easier for you and your family with the sale of your mother's house at such a difficult time for you all.
★★★★★ 5/5
GoogleThe staff in the Fine and Country office at Bury St Edmund’s were very helpful and kind.
Charles · 20 June 2025
Agent replied · 16 January 2026
Thank you Charlie for your kind review
★★★★★ 4/5
GoogleAlthough the process took a bit longer than I think all parties anticipated, thank you to Edward and Karen’s professionalism and perseverance in getting the sale over the line.
A little more communication towards the latter stages would have been even better given we all had a vested interest in seeing the deal complete as soon as possible however aside that I’m very happy with the price achieved!
Matthew · 11 August 2018
★★★★★ 5/5
GoogleA superb, knowledgeable, patient and helpful team of professional estate agents.
I have already recommended them to others looking to sell.
Thanks again Mark and team
Stewart · 11 August 2021
Agent replied · 11 August 2026
Thank you for your kind words Stewart, I am glad we got you to completion and thank you for the recommendation. Mark says pop in for a coffee any time.
All the best
Nicole
★★★★★ 5/5
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Georgette · 10 September 2022
★★★★★ 4/5
GoogleWould recommend. An efficient process from start to finish. We chose Fine and Country because we like their marketing, but they did manage the process well. We liked the fact that all the agents came out to see the house, Marianne their office manager is very good. All the agents were very responsive & got straight back to you.
Amanda · 8 May 2023
Agent replied · 21 June 2023
Dear Amanda, thank so much for such a great review of Fine and Country and your special mention for Marianne, I know she will appreciate your kind words. Wishing you all the best in your new home. Regards Chris.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Daniel French from Fine & Country and I cannot express how satisfied I am with the level of service I received. From start to finish, Dan demonstrated a high level of professionalism, expertise, and dedication.
Kayley · 15 April 2024
Agent replied · 31 December 2023
Thank you Kayley, I will pass on your kind words to Dan
★★★★★ 5/5
GoogleNicole was amazing. She sold our house in about a week and went above and beyond when our chain almost fell through.
Jennifer · 11 August 2021
Agent replied · 11 August 2026
Thank you Jen for your review. I am so glad to hear you are happy in your new home.
Nicole
★★★★★ 5/5
GoogleThe team at West Byfleet were very helpful with my first purchase. Friendly, professional and knowledgeable about the property!
Nicholas · 11 August 2021
Agent replied · 11 August 2026
Thank you so much for this kind worded review. I hope you are enjoying your home.
All the best,
Nicole
★★★★★ 5/5
GoogleVery professional service, regular feed back on the progress, a continue sensation of chase, I have moved six times and Fine & Country were the best I have ever used, highly recommend.
Ralph · 15 April 2024
Agent replied · 1 October 2023
Thank you Ralph for your kind review
★★★★★ 5/5
GoogleGreat service throughout from Dan and Paul. Proactive, commercial and a real desire to get the deal done within tight timeframe. Wouldn’t hesitate to recommend!
Mark · 11 August 2024
Agent replied · 11 August 2026
Thank you for your wonderful review and feedback. We wish you all the best of luck in your new home, and if there is anything we can do to help you in the future, please let us know. We would love to work with you again.
★★★★★ 5/5
GooglePurchased a property through fine and country and found them helpful friendly and always available. Nothing was too much trouble thanks for your help .
Sharon · 3 May 2024
Agent replied · 26 August 2024
Thank you Sharon, glad we could help you
★★★★★ 5/5
GoogleEdward professional service was thorough, great communication throughout the process and offered reassurance when required. Would 100% recommend Edward and his team to anyone selling their property. Thank you Edward as we wouldn't be able to sell our property without you.
IG · 11 August 2020
★★★★★ 5/5
GoogleMarianne helped enormously during a fairly prolonged purchase experience - it was a pleasure dealing with the folks at Fine & Country in Bury St Edmunds. Very straightforward to deal with and answered any queries swiftly. Thoroughly recommend.
Martin · 8 May 2023
Agent replied · 21 June 2023
Thank you for your fantastic review. It was a pleasure for us to help you throughout your purchase. Best wishes Fine & Country.
★★★★★ 5/5
GoogleOur transaction was very protracted with several setbacks along the way. Mark Allard and his entire team at West Byfleet - and it was very noticeably a team effort - were outstanding and performed not just with great professionalism but great dedication and perseverance too. Our grateful thanks to you all!
Chris · 11 August 2021
Agent replied · 11 August 2026
Hi Chris
Thank you so much for the review! We really enjoyed working along side you the whole step through the process and glad that we got you through to completion on both your sale and purchase.
We hope you are loving your new home!
All the best,
Nicole
★★★★★ 5/5
GoogleGreat experience. I really appreciate the efforts of the young man, Daniel, who helped progress our sale.
Craig · 15 April 2024
Agent replied · 29 October 2023
Thank you Craig for your kind review. I will pass on your kind words to Daniel
★★★★★ 5/5
GoogleThe West Byfleet office is excellent, with a very professional and personal service. We are very grateful to Sally, Mark & Nicole for helping us find a wonderful house and to Chris, in after-sales, who worked hard to bring us smoothly to completion. Many thanks!
Ian · 11 August 2021
Agent replied · 11 August 2026
Thank you so much Ian - we hope you are loving your new home.
What an amazing property you have managed to purchase.
All the best,
Nicole
★★★★★ 5/5
GoogleBought and sold via bse office last November great service received via Neil and Lucy, would use again and recommend to all those in the market atm.
Mark · 8 May 2023
Agent replied · 21 June 2023
Thank you Mark, it was a pleasure to assist you and your family with your move. From all at Fine and Country.
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