Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleYannis was a tower of strength though out my whole moving process. He kept me up to date with the situation and progress along the way and I’m quite sure he was responsible for completion taking place when it did thanks to his perseverance in chasing up individual organisations and getting it over the line! When he visited my property for the first time he told me that he would offer full support along the way and he absolutely did that.
Clare · 19 August 2026
Agent replied · 20 August 2026
Hi Clare, it was such a pleasure supporting you throughout your selling and buying process. The estate agent’s role is one of guidance and support. We all know the moving process isn’t easy and undoubtably there will be hills to climb. By working together though there is a light at the end of the tunnel and I am so glad that you are now settled and enjoying your new home. With best wishes.
★★★★★ 5/5
GoogleYannis and the team were absolutely brilliant from start to finish. Their appraisal of our unique Equestrian property was spot on and the people they sent to view were on the money with no time wasters. Despite a set back in the chain early on Yannis and the team were resilient and found us a new buyer within a couple of weeks. We cannot speak more highly of Fine and Country Bury St Edmunds and would have absolutely no reservations In recommending them or indeed using them again.
Richard · 9 August 2026
Agent replied · 13 August 2026
Thank you Richard, we thoroughly enjoyed working with you and Sharon in the sale of your equestrian home. Our focus is always to find the right viewers for the right property and we were pleased to come through successfully for you both. Property selling can have its set backs, but success will always win with the right support and strategy. We are always determined to provide this. Good luck in your move and please keep in touch.
★★★★★ 5/5
GoogleMark and his team looked after me so well throughout the whole process and I am very grateful. I would like to make a special mention however about Thomas, who was such an excellent support and showed nothing but kindness and patience during what was a very stressful time in my life. He helped to explain things clearly and was always at the end of the phone to help me with any query no matter how big or small. My whole experience was so positive right up until the big moving day itself and I feel very lucky to have had such a smooth journey along the way thanks to this first-class friendly service. A big heartfelt thank you for all you have done to help me and I absolutely love my new home!
Debs · 11 April 2026
Agent replied · 11 August 2026
Debs, it was an absolute pleasure helping you move. Wishing you all the best in your new home - Charlie & the West Byfleet team
★★★★★ 5/5
GoogleI would highly recommend Bury St Edmund’s Fine & Country. Yannis and Chris have been absolutely fantastic. They’ve guided us through the process, have been great at communicating, they found us a new buyer within a week of our chain falling through and have been encouraging every step of the way.
Hannah · 17 August 2026
Agent replied · 18 August 2026
Thank you Hannah, we are so pleased that your sale has now gone through and I am sure you are very excited to be moving to your new home. Good luck to you and all the family. With best wishes and don’t forget to keep in touch.
★★★★★ 5/5
GoogleCharlie and the team gave us a 5 star service, and not only worked tirelessly for us but also gave us added value through general advice and an understanding of the wider market. I would recommend them fully and would use them again.
DMM · 28 July 2026
Agent replied · 11 August 2026
Din, thank you so much for your kind review. It was a pleasure helping you and the family get moved! Wishing you all the best in your new home - Charlie & team West Byfleet
★★★★★ 5/5
GoogleA huge thank you to the team at Churchods West Byfleet! Charlie, Jordan, and Thom were an absolute delight to work with. Their proactive approach ensured we were constantly updated throughout the process. We worked with them for both the sale of our property, which sold at a record high for the road, and the purchase of our current home. I highly recommend their services!
Jennifer · 11 December 2025
Agent replied · 11 August 2026
Thank you very much for your kind review Jennifer. It was an absolute pleasure to help you and your family move! Wishing you all the best in your new home. - Charlie & Team West Byfleet
★★★★★ 5/5
GoogleThe team at Fine & Country are the estate agents selling the property we are shortly due to purchase! The team have been wonderful. Our main contact point has been Yannis, who is readily available and incredibly informative - his knowledge of the market and honesty were both really appreciated, almost making the process enjoyable! His team are also great, easy to get hold off and know just as much about the property! I honestly didn't think I'd give a 5 star review for anything related to a house sell/purchase, but I honestly cannot fault the team and would recommend them.
Stephanie · 9 August 2026
Agent replied · 13 August 2026
Thank you Steph, it was a pleasure dealing with you and your family and we wish you every happiness in your new home. With best wishes.
★★★★★ 5/5
GoogleJordan has been incredibly helpful, friendly, proactive and reassuring throughout the entire process, including managing to resolve a potential issue to get our purchase over the line. Would definitely recommend. Thank you Jordan!
Charlotte · 11 July 2026
Agent replied · 11 August 2026
Charlotte, thank you very much for your lovely review. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleJordan, Charlie and the team were great in helping us find the right next home for us, throughout they were really helpful, friendly and accommodating to help understand what we were looking for and ultimately made a great recommendation which turned out to be the perfect home! Would highly recommend without hesitation! Thanks again!
Alex · 11 November 2025
Agent replied · 11 August 2026
We strive for 100% satisfaction, and it is great to see that you had such a positive experience at Curchods West Byfleet.
★★★★★ 5/5
GoogleJordan was so helpful, friendly and professional throughout the entire process. I definitely feel that I’m in safe hands with churchods.
Amy · 11 June 2026
Agent replied · 11 August 2026
Thank you for your kind review Amy. Wishing you all the best in your new home!
★★★★★ 5/5
Google100% professional, patient and helpful. Fast response and available to assist in any queries. Buying a house is stressful enough, but Jordan and Mark were both there to help all the time. Great team! Thank you!!!!
Gaia · 11 February 2026
Agent replied · 11 August 2026
Gaia, thank you for your lovely review. It was a pleasure to help! Mark, Jordan and team West Byfleet
★★★★★ 5/5
GoogleGreat service from all of the team. Fantastic communication, drive and determination to get the sale over the line. Mark, Charlie, Thomas and Jordan were all really proactive and ensured that the chain always knew where we were in the process. Highly recommend
Mike · 11 December 2025
Agent replied · 11 August 2026
Mike, it was a real pleasure helping you sell. Wishing you all the best for the future - Charlie & The West Byfleet Team
★★★★★ 5/5
GoogleOur experience with Fine and Country was excellent, mainly thanks to the work of James Young, who was attentive, knowledgeable and clearly passionate about his job. We were initially quite anxious about the whole process, but James' polite and reassuring manner immediately settled our nerves. He was extremely helpful when answering our many questions and made the process very enjoyable! Thank you James!
I would definitely recommend Fine and Country- and James!
Lilly · 5 October 2024
Agent replied · 22 October 2024
Thank you Lilly, I will pass on your kind comments to James and the team
★★★★★ 5/5
GoogleCurchords have been brilliant at supporting us throughout our move.
Thankyou for selling our home and helping find our new home too.
Jordan and the wider team were always happy to help answer any of our questions no matter how silly they might have been. Thankyou
Gemma · 4 August 2026
Agent replied · 11 August 2026
Gemma, thank you for choosing Curchods to sell your wonderful home, and we're glad we could also find you a new one! Wishing you all the best, Charlie & the West Byfleet team
★★★★★ 5/5
GoogleFine & Country acted for the seller of a house we have been purchasing in Suffolk.
Initial viewing of the house was comprehensive and informative.
The offer was accepted and Marianne was our contact for any questions going forward with the purchase.
Marianne was an absolute superstar and made the process clear, responded to all questions and kept us informed throughout the whole process. Even a bit of coaching when our Solicitor had a bit of a bad day!
Above and beyond and an extremely pleasant experience.
I would highly recommend using their services. 5 star
Dean · 16 September 2023
Agent replied · 15 April 2026
Dear Dean, thank you so so much for your amazing review of our services here at Fine & Country. Marianne loves her role here at the office and has loved looking after you and your wife from day one! We wish you much happiness in your new home. Best wishes to you both.
★★★★★ 5/5
GoogleGood communication and teamwork, I was very happy with the service I received from the team at West Byfleet, particularly Charlie and Jordan. The team all seem to communicate between each other and therefore I received regular updates from them. They were friendly, professional and Charlie in particular had great local knowledge, which we trusted and used to inform our decision making. I would use them again.
Eva · 11 August 2025
★★★★★ 5/5
GoogleWe recently purchased a house with Curchords. We can not fault the service we received. Kevin and Paul were amazing help and was always contactable whenever we needed. We had a few hiccups due to people at the bottom of the chain but Kevin and Paul went above and beyond to help and resolve the problems. We would recommend Curchords to anyone who was going to buy/sell a property. 10/10 service and thank you so much Kevin and Paul!!
Lily · 11 August 2023
Agent replied · 11 August 2026
Thank you so much for your review. We hope you have settled in and you enjoy your first Christmas in your new home.
★★★★★ 5/5
GoogleFrom the very start of the process, Yannis (Director) was brilliant. He kept us informed every step of the way, chased other professionals within the chain when there were delays and provided advice and guidance rooted in years of experience which was really reassuring. We would have no hesitation in recommending Fine and Country - although have no intention of moving again for a long time!
Georgie · 20 August 2026
★★★★★ 5/5
GoogleFine & Country acted for the seller of a house we have been purchasing in Suffolk.
Initial viewing of the house was comprehensive and informative.
The offer was accepted and Marianne was our contact for any questions going forward with the purchase.
Marianne was an absolute superstar and made the process clear, responded to all questions and kept us informed throughout the whole process. Even a bit of coaching when our Solicitor had a bit of a bad day!
Above and beyond and an extremely pleasant experience.
I would highly recommend using their services. 5 star
Dean · 22 April 2023
Agent replied · 21 June 2023
Dear Dean, thank you so so much for your amazing review of our services here at Fine & Country. Marianne loves her role here at the office and has loved looking after you and your wife from day one! We wish you much happiness in your new home. Best wishes to you both.
★★★★★ 5/5
GoogleThe level of service we received was truly outstanding. Mark and his team were always available, promptly responding to our inquiries and addressing any concerns we had. They kept us updated with regular communications, ensuring we were never left in the dark. Their exceptional service made our first home buying experience a memorable and positive one.
Alice · 11 August 2024
Agent replied · 11 August 2026
Thank you for taking the time to leave us a review. Wishing you many happy years in your new home.
★★★★★ 5/5
GoogleCurshods West Byfleet is a great estate agency. Paul and the team have been really helpful pre-exchange and completion by allowing us to view the house many times and arranging survey, electrical check, etc. They also have been very proactive in the final steps in making sure every parties were on the same page. Thank you!
Ced · 11 August 2024
Agent replied · 11 August 2026
We are very pleased to have provided you with such a positive experience, we hope that you are settling in and will be very happy in your new home.
★★★★★ 5/5
GoogleDear Mr Mark Allard,
We were very happy with you and your team in helping us to sell our house.
You behaved professionally, courteously and considerately in:
Explaining the selling process and the documents to complete before marketing our property.
Arranging the marketing brochure and web presence.
Carrying out viewings.
Keeping us informed of the progress throughout the process.
Thank you also to your team in helping with these tasks.
DavidR · 11 October 2025
Agent replied · 11 August 2026
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
★★★★★ 5/5
GoogleThanks to James at Fine and Country I now have my dream home! James was able to answer all questions I had on the day, and really made the whole process a lot less stressful.
Tyler · 9 April 2025
Agent replied · 3 May 2025
Thank you Tyler for your kind review. It was a pleasure helping you find your dream home. Thank you for using Fine & Country
★★★★★ 5/5
GoogleExcellent Service from colleagues at West Byfleet. My special thanks to Dan, Paul & Emma for wonderful Service & Support during a longish ‘journey’ from Viewing to Completion. Proactive, prompt action together with clear communication from the Team were keys to success & was much appreciated.
Con · 11 August 2024
Agent replied · 11 August 2026
Thanks so much for your fantastic review - it really is very much appreciated. We hope you are settling in to your new home, and if we can be of any assistance in the future, please don't hesitate to ask.
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