5/5
Dealing with Stephanie in lBurton lettings.. She has been very helpful, professional and patient.

Trusted Agent profile · Burton
Verified
★★★★★
274 reviews across 1 platform
183 High Street, Abbey Arcade, Burton, DE14 1HN
Part of Nicholas Humphreys, see every office.
Nicholas Humphreys's office in Burton, at 183 High Street, is rated 4.1 out of 5 across 274 reviews on 1 platform, including 274 Google reviews rated 4.1.
Every review we hold for the Burton office, from every platform, shown as written. First names only.
5/5
Dealing with Stephanie in lBurton lettings.. She has been very helpful, professional and patient.
5/5
Letting staff are highly professional with excellent communication. Thank you!
1/5
very poor communication. I am glad I use another letting agent in burton not this one as there communication skills & approach to problems is very poor.
5/5
Had an excellent dealing with Amber at Nicholas Humphreys! Very helpful, indeed. Thank you.
5/5
Managing our seven flats and one five-room HMO. Performing great. Professional management.
5/5
Since Samantha Astle has taken over my rented property, the experience I have received is great. She takes ownership of the property and all issues associated with it. I look forward in working with Samantha in the future with all aspects of my rented property.
1/5
Very poor experience with their rental department as a landlord. They just get anybody in there to collect the % even when you choose
5/5
An office, like any other, without anything crazy or fancy.
5/5
Very responsive and quick to reply.
5/5
I’ve rented various properties over the yrs but Since my last property with Nicholas Humphreys I won’t rent through anyone else. The service was exceptional and nothing was to much trouble. Really can’t praise the staff and property manager enough.
5/5
Awesome so far. Very good on communication.
5/5
Very good customer service and experience .
1/5
Had a viewing booked to look at a property but they never even bothered to turn up for it, wasted my time and lost the sellers a chance to make a sale.NegativeProfessionalism
5/5
Using their services for few years now. Very responsive and taking care of occuring' in a timely manner.
1/5
Had to take this company to the Property Ombudsman for their standards. They were found at fault and had to pay out. Avoid if you value your mental health and moneyNegativeQuality, Professionalism
1/5
My experience not good with this agency , has their one woman who is was not fear with us . And when I went into the office to speak about something the house, these women's just laughed me. -:(
5/5
Best Estate agent by far out of the many I've used in the past ,Fantastic Service and Friendly Staff, Always go above and beyond to help me if I ever have any issues. I would Definitely recommend them.
2/5
So far I’m just in the process of trying to rent a property that I’ve already viewed, I’ve spent a lot of time on hold or waiting for someone to get back to me.
5/5
My experience with Nicolas Humphreys has been brilliant. I know I made the right choice from day one. Very professional, excellent communication and staff very approachable. Would definitely recommend to others without hesitation.
1/5
Not responsible for anything and never answer calls and don’t consider the costumer’s requirements unfortunately. Not recommendedNegativeResponsiveness, Quality, Professionalism, Value
5/5
Great service. Prompt responses on each enquiry, which made-up for the slower responses from the solicitors. Always tuned-in to progress. 100% professional & would always recommend. Fred & Christine
5/5
Absolutely brilliant service received from Annie Hurst at Nicholas Humphreys. Can't fault at all. Excellent service; you went above and beyond for us. Thank you SO much
4/5
I haven't had direct contact with them yet, but I've visited the official website and I love it.
1/5
We just rent a property and we don’t have electricity and hot water and nobody tell us how to sort it. I’m so disappointed from very first day.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Nicholas Humphreys's Burton office has 274 reviews across 1 platform: 274 on Google.
Nicholas Humphreys Burton Upon Trent is rated 4.1 out of 5 across all 274 reviews, and 4.1 out of 5 on Google from 274 reviews.
Nicholas Humphreys Burton Upon Trent, 183 High Street, Abbey Arcade, Burton, DE14 1HN.