Your Move Burton On Trent reviews

★★★★★ 5/5

Google

Zoe is amazing and helped me through my purchase of my first home! As stressful as buying a house can be Zoe got me though this life changing time!! Zoe is an amazing asset to your move and highly recommend her to anyone!! Thank you

K · 10 June 2023

★★★★★ 5/5

Google

Great service! Your Move Estate Agents is very professional and always try their best to get the procedure move to the right direction. I can't imagine how long it would have taken without Zoe keeping ring the 'super busy' solicitor! I would definitely recommend Your Move Estate Agent to my friends.PositiveResponsiveness, Quality, Professionalism, Value

Isabella · 21 June 2022

★★★★★ 5/5

Google

We received excellent service from the staff at the Burton branch.We were given regular updates throughout the sale process along with useful tips and advice. Zoe was highly professional and supportive. We can certainly recommend Your move when selling your property.

Ruth · 31 August 2023

★★★★★ 1/5

Google

Left feeling extremely frustrated and disappointed. Throughout our entire process of having our house on the market for 6 months, me and my wife have been left completely alone in the majority of the process to chase up viewers, answer queries and have been the constant go between to solicitors/house developer. It appears quite clearly there is either a lack of communication between the staff or just simply a complete lack of interest or effort when it comes to helping us sell our home. The only time Ian picked up the phone to contact us throughout the entire process was to rush us into our next home that wasn’t even built yet or force us into rented accommodation, which from our first meeting with him we made clear was a non-negotiable due to understandable work/family arrangements. Whenever someone went on annual leave or was off work, there was no clear handover and our viewings/queries got completely shoved to the bottom of the pile and we AGAIN had to chase things up which often resulted in speaking to a confused member of staff who had no idea what we were talking about. The large majority of our viewings we have had have been people who haven’t had any agreement in principles with their bank and so we have spent all this time and effort making our home look at the best condition possible for a viewing, just for a few days later to have a half-arsed response from YourMove telling us they couldn’t afford it anyway. This is something since going on with another, much better estate agent we have realised should’ve been discussed in the first phone call with a potential viewer. Me and my wife are fully aware of the situation of the market right now and understand the difficulty (more than ever) in selling a home, however I 100% believe this would’ve been achieved with more clear communication and effort made from the estate agents. I am never someone to write negative reviews, however because we have completely wasted 6 months of our time, effort and emotions on doing 99% of the leg work ourselves, I really don’t want anyone else to have to go through what we have.

Alex · 7 March 2024

★★★★★ 5/5

Google

Viewed a house today with Zoe. Having dealt with quite a few agents over the last few months and especially the cowboys selling one of our homes, it was a refreshing change to meet an agent who knows what's she is doing, is eager, motivated, professional and a credit to her clients. I wish she were in Telford and could sell one of our homes.

Guy · 11 November 2022

★★★★★ 5/5

Google

Excellent service! Communication from start to finish was great. I was selling my property. Always helpful if I had any questions. Big thanks to Amanda, Leah, Louise, Iain and James. The team were friendly and very professional. They kept regular contact with me, which meant I did not have to chase them at all. I would highly recommend using their services to anyone.

Katarina · 21 June 2020

★★★★★ 5/5

Google

Excellent service! Communication from start to finish was great. I was selling my property. Always helpful if I had any questions. Big thanks to Amanda, Leah, Louise, Iain and James. The team were friendly and very professional. They kept regular contact with me, which meant I did not have to chase them at all. I would highly recommend using their services to anyone.

Katarina · 24 February 2020

★★★★★ 5/5

Google

Nice service for sorting out a rental tenant, Zoe Evelina and Ian has helped us a lot 👍🏻 …

Alonso · 27 April 2025

★★★★★ 5/5

Google

Absolutely outstanding service, house was put on the market on a saturday, then we had a block of viewings the following saturday, by monday we had accepted an offer, very impressed how well Ian and the team always keeping you informed on whats happening, extremelly prompt and efficient. Great work

Matthew · 14 June 2022

★★★★★ 5/5

Google

Fourth time we've used Your Move Burton for the tenant find service, always been very happy, it seemed even better this time with improvements in digital documents. Zoe takes care to know what landlords need and was much better informed …

Emma · 20 July 2025

★★★★★ 1/5

Google

Went to view a property, the estate agent Gary was extremely rude and discriminatory and the whole viewing was extremely hostile and uncomfortable. When a complaint was raised to management, it was dismissed with no care of our concern. Will not be using this estate agents in the future

G · 15 May 2022

★★★★★ 5/5

Google

Helped us no end in our latest move, Zoe, Iain and Leah were really on the ball and can't thank them enough for their professionalism. Just wished we had sold our house through them too. But it's all sorted now thanks to the team above and can't thank them enough.

Peter · 11 March 2022

★★★★★ 5/5

Google

Very helpful, very friendly. Would strongly recommend. Beat of them all.

Tom · 20 June 2025

★★★★★ 5/5

Google

We brought a property through Your Move Burton on Trent. Leah and Zoe were absolutely amazing dealing with the sale process, queries we had and chasing solicitors on everyone's behalf. They worked tirelessly to get everything done. Thank you both so so much for all your help!

Hayley · 15 May 2022

★★★★★ 5/5

Google

My experience with Your Move has been brilliant from start to finish. It was our first time selling our home and Zoe valued the house, found me a buyer and achieved the price we were after, enabling us to buy our dream home! Zoe constantly kept up to date throughout the process which made a stressful process a lot easier. We would definitely recommend Your Move and Zoe to all of our family and friends!

Emily · 23 January 2024

★★★★★ 5/5

Google

Where do I start. A terrific service by Louise and especially Lauren who went above and beyond any efforts for myself and my children. Fast reliable and very courteous appreciated all the help they provide and would recommend to anyone. Started the process Thursday keys by Saturday 5 stars doesn’t even cover what they deserve.

Nicola · 22 July 2019

★★★★★ 5/5

Google

Excellent service all round, no problems at all. Quick to respond, very helpful and kept us fully informed at every stage. A very smooth transaction. Thanks to Iain, Zoe and all the team.

Sarah · 25 April 2023

★★★★★ 5/5

Google

My experience with the whole team at your move was exceptionally good. Iain, Evelina and Zoe all went above and beyond in helping me with my move which was at times extremely stressful, all the team worked so hard in helping me. I would definitely recommend this estate agent above any other. Thank you to all the team.

Brenda · 26 August 2024

★★★★★ 5/5

Google

Iain Wright came out to give me a valuation, he was very knowledgable of the area. Friendly and professional at the same time. I look forward to working with Iain and his team

G · 9 February 2023

★★★★★ 5/5

Google

It was a pleasure working with Zoe, she helped us with the purchase of our first home, and she has been there all the way, quickly to answer any questions we had. 💯 Will recommend Zoe and Your Move from Burton-on-Trent

Alina · 11 March 2022

★★★★★ 5/5

Google

Very professional and organised staff. A big thank you to John Jesson for his high standard of sales and helpfulness in purchasing a property. A great thank you to Amanda Bolton for great communication and kindness. Great service from James Myatt very efficient! Definitely recommend Your Move for the Future!????????

Shirley · 22 July 2019

★★★★★ 5/5

Google

Massive thank you to Iain, Zoe and Lauren for all of your help during our move. Nothing was too much trouble and your friendly, professional guidance has been a great comfort to us. Would highly recommend Your Move to everyone.PositiveResponsiveness, Quality, Professionalism, Value

Kevin · 21 June 2021

★★★★★ 5/5

Google

Your Move have been extremely professional, helpful, friendly, and patient with me during my tenancy application and moving process.

Edward · 11 October 2024

★★★★★ 5/5

Google

Customer service is second to none. Totally professional throughout the sale process. Great advice and guidance. Very supportive and reassuring during what is a difficult time for us. Huge thank you to Iain Wright and his team. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Jayne · 21 June 2021