Every review we hold for the Burscough office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmazing service from Ian
Ian, the site manager, has been so helpful, friendly and polite throughout our moving in experience. Any questions that we had were answered promptly and any time we had any slight concerns, these were followed up straight away. Thank you for doing a great job with our house!
Emily · 5 May 2023
Agent replied · 12 June 2024
Hi Emily, thank you for taking the time to leave this review about Ian, our Site Manager. It was also lovely to read how happy you are with your house! Thanks again!
★★★★★ 5/5
TrustpilotReview for international buyers
Being an international HK buyer, I find the sales representative, Mr. Will Waterworth, very helpful to get me through the purchase process. The clear and detailed explanation in the meeting settle all important issues for a new buyer with little knowledge of UK property market and pave the good way for future arrangement.
Vincent · 13 November 2022
Agent replied · 12 June 2024
Hi Vincent, Thank you for leaving this review about a member of our sales team, Will. It's great to read how much he helped you with the purchase of your property, we wish you lots of happiness in your New Home!
★★★★★ 5/5
TrustpilotLee Ashworth did a fab job repairing…
Lee Ashworth did a fab job repairing the silicone in the bathroom. Very professional. Would be good if I could get some more of my outstanding 4 week call items sorted this efficiently.
Adam · 24 April 2024
Agent replied · 12 June 2024
Hi Adam, thank you for your feedback about Lee, if you do need any help with your 4 week call items please get in touch with Customer Services who will be happy to give the site team a chase for you. They can be contacted via the webform on our website or by calling 03300 244955.
★★★★★ 5/5
TrustpilotLee and Sophie
Lee came over with his assistant Sophie to seal a toilet in my house. He was really friendly and polite, and even aligned my front door so it closes properly because he noticed it was slightly out of line. Great service from a lovely team!
Vicky · 21 July 2023
Agent replied · 15 June 2024
Hi Vicky, thank you for your review about Lee and Sophie in our Customer Service team. It's great to read they looked after you so well!
★★★★★ 5/5
TrustpilotExcellent job by Chris from customer…
Excellent job by Chris from customer services last week even doing extra bits that had been waiting months for me other people to come back and finish. Just wish everything else had been so easy but finally getting there 12 months in.
Clare · 29 September 2023
Agent replied · 12 June 2024
Hi Clare, thanks for your review about Chris, one of our Customer Service Technicians. If there is anything else you need, please don't hesitate to get in touch with our Customer Service team.
★★★★★ 5/5
TrustpilotRecently had Peter Giddins in for some…
Recently had Peter Giddins in for some joinery work, exceptional work and very tidy around the house. Would highly recommend.
Dan · 14 November 2024
Agent replied · 23 December 2024
Thanks Dan
★★★★★ 5/5
TrustpilotPete & Josh - anwyl
Pete & Josh attended our property to resolve an on-going snag Both did a great job & a quick turn around!Josh has previously been to our property & was just as good then as he was today!
T · 11 January 2024
Agent replied · 12 June 2024
Hi, thank you for your review!
★★★★★ 5/5
TrustpilotAbsolutely fallen in love with Anwyl…
Absolutely fallen in love with Anwyl homes, I have been to a number of builders but the sales lady was so lovely and helpful and I can’t believe how much is included against what other builders are offering. I am waiting for the next 3 bed to be released and then I will be reserving for sure ! Can’t wait
Millie · 9 September 2021
Agent replied · 12 June 2024
Hi Millie, thank you for your lovely review. We look forward to welcoming you as one of our homeowners very soon!
★★★★★ 5/5
TrustpilotAnwyl homes
Josh hough did a brill job of the boiler cupboard looks brill sanded it all down and repainted he explained all after care to keep it long lasting quality
Rachel · 7 June 2024
Agent replied · 24 August 2024
Thanks Rachel
★★★★★ 5/5
TrustpilotRefitting of en-suite doorstop
Lee arrived on time and completed the job in a timely and professional manner. Thank you
MRS · 22 December 2025
★★★★★ 5/5
TrustpilotHad Richard Nelson round for some work…
Had Richard Nelson round for some work on the staircase. Excellent job, polite and cleaned up after himself. Highly recommend.
DAN · 31 October 2024
Agent replied · 23 December 2024
Thank you Dan
★★★★★ 5/5
TrustpilotSnag list
Paul Higham visited. Very professional and helpful in his advice about the issues at hand. Sorted them on time. Good listener and punctual.
Adil · 12 September 2024
Agent replied · 23 October 2024
Thank you!
★★★★★ 5/5
TrustpilotVery Happy
I’m renting a property on the Mill Green development and after a few teething issues I’m very happy, Nathan (site manager) has been amazing and always very prompt with fixing any problems. I would recommend 100%
Kendal · 9 January 2024
Agent replied · 12 June 2024
Hi Kendal, thank you for your review about our Mill Green development and specifically the support you have had from Nathan, thanks again.
★★★★★ 5/5
TrustpilotGreat job, quick and easy to talk too
Lee Ashworth - attended our house to fix a section of skirting board and paintwork. Did an excellent job and even spotted something that could be improved on the fitting of the door and helped to improve.
Craig · 12 December 2023
Agent replied · 12 June 2024
Hi Craig, thank you for taking the time to leave this review about Lee, it is appreciated.
★★★★★ 4/5
TrustpilotGreat team at Winnington Place!
I'm in the process of buying my forever home at Winnington Place, Northwich and can't thank the team enough for their help with everything! This is my first new build buying experience and Marie, Kelly and Phil have all given me support and help every step of the way so far. Just wish my completion date would hurry up!!
Louise · 17 September 2021
Agent replied · 12 June 2024
Hi Louise, Thank you for your lovely review, we will pass this on to our team at Winnington Place to let them know how happy you are! Our team work very hard to make the process of buying a new home as easy as they can, so they'll be really pleased to hear your comments. Hopefully we are welcoming you as one of our homeowners very soon!
★★★★★ 5/5
TrustpilotGreat Team, Great Buying Experience
I purchased a property at Alexandra Gardens in Crewe, Jason who sold me the property was there from start to finish, he was a great support and helped with everything that I needed.
Kate · 1 March 2024
Agent replied · 12 June 2024
Hi Kate, thank you for this review, we passed your comments on to Jason and he really appreciated it, thank you.
★★★★★ 5/5
TrustpilotGreat service
Peter Giddins came to paint and patch up a leak we had. Did a fantastic job, very professional and left it looking brand new.
Ashley · 13 August 2024
Agent replied · 23 October 2024
Thanks Ashley!
★★★★★ 5/5
TrustpilotChris and Paul did a fantastic job…
Chris and Paul did a fantastic job sorting out the cupboard doors in our kitchen
Andrew · 21 December 2025
★★★★★ 5/5
TrustpilotExcellent service!
Lee came today to sort the cracks on my stairs, not only has he has done an amazing job but he also noticed a problem with my front door that he fixed there and then.I am more than impressed with the service that I have received, Thank you.
Hannah · 19 January 2023
Agent replied · 15 June 2024
Hi Hannah, thank you for your review, it's lovely to see that you were impressed with the service, we work hard to provide a great service for our homeowners, thank you!
★★★★★ 1/5
TrustpilotI've not reviewed so how has this appeared?!
I haven't reviewed Anwyl then I get an email to say I have? I can give a review but it's not going to be pretty...
Mike · 17 July 2024
Agent replied · 24 August 2024
Thanks Mike!Edit: We think you must have completed a review in June about one of our Customer Service Technicians, hope that helps? If there is anything you aren't happy with please don't hesitate to get in touch with Customer Services via the webform on our website or by calling 03300 244955.
★★★★★ 5/5
TrustpilotBought our beautiful home last April…
Bought our beautiful home last April and absolutely love it!! Steph and Sam at the site help us from start to finish and can’t thank them enough they have been very professional and helpful nothing is to much trouble for them. Great team!!! Would definitely recommend Anwyl Homes. Thank you
Nicky · 21 October 2022
Agent replied · 12 June 2024
Hi Nicky, thank you for your lovely review, we have passed your comments on to the team at our Priory Gardens development and we know they will really appreciate your feedback - thankyou!
★★★★★ 5/5
TrustpilotAll good
All good. Purchased house on fairways. Sales team were great and Gaz the site manager was amazing
MLT · 14 November 2024
Agent replied · 23 December 2024
Thanks!
★★★★★ 5/5
TrustpilotAnwyl homes sales team were amazing…
Anwyl homes sales team were amazing from the beginning. Clear communication & very helpful. We worked mostly with Jason - he was wonderful
Hazza · 8 August 2024
Agent replied · 23 October 2024
Hi, thank you for this great feedback, specifically about Jason, we have passed your comments to him, thanks again.
★★★★★ 5/5
TrustpilotAfter sale repairs
Lee Reynolds (Customer Service Technician) did a superb job of fixing several snagging issues of a high standard. He was polite, friendly and tidy and did it all with a smile on his face. Thank you. Sue
Sue · 26 October 2023
Agent replied · 12 June 2024
Thanks Sue!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
