5/5
TrustpilotGreat services!
Everybody in the Fairways is fine and supportive. But Isaac is fantastic!
Agent replied · 12 June 2024
Hi Lois, thank you for such a positive review about our Fairways development, in particular Isaac! Thank you.
Trusted Agent profile · Burscough
Anwyl Homes Burscough reviews
★★★★★
1,018 reviews across 1 platform
Liverpool Road South, Burscough, L40 7RE
Anwyl Homes's office in Burscough, at Liverpool Road South, is rated 4.6 out of 5 across 1,018 reviews on 1 platform.
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Reviews
Every review we hold for the Burscough office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent experience
Excellent experience! I moved to the house in Holmes Chapel for a month and everything works perfectly. Gyĺlian and Lauren from sales team help us a lot during the entire purchase process. After we moved in, site manager Isaac and Andy helped us fix all the snagging issues within short period of time.
Agent replied · 12 June 2024
Hi Tracy, thank you for your lovely review about your new home and the team at our Victoria Mills development.
5/5
TrustpilotI just want to say my experience with…
I just want to say my experience with Anwyl homes has been amazing. I have been dealing with Carol and she has been so helpful, nothing is too much trouble, she has guided me and always made me feel so welcome when I’ve popped in to see her. Anwyl homes are finished off to a very high standard and I can’t wait to move in.
Agent replied · 12 June 2024
Hi Sharon, thank you for your very kind review about Carol, we know how hard she works on behalf of all our purchasers and it is great for her to receive this feedback. We look forward to welcoming you as a homeowner on our Oaks @ Rossbank development soon.
5/5
TrustpilotVery efficient and organised
Very efficient and organised. Very helpful & supportive.
1/5
TrustpilotRushed
Rushed, and couldn’t even register us to Royal Mail postcode finder! Cause me all sorts of mither, delivery drivers refusing to drop parcels off. The property is clearly rushed and the amount it snags we had was unreal.
Agent replied · 24 August 2024
Hi Jordan, we were sorry to read your review, thank you for providing some additional information. Despite reviewing all this extra information we cannot identify you as a purchaser of one of our properties?
5/5
TrustpilotThe site team at Winnington Place have…
The site team at Winnington Place have been amazing ! Kelly, Marie, Kieth and Scott have made the whole experience easy from seeing the site too moving in, we were constantly updated and no ask was too big. Thank you so much for all your help
Agent replied · 12 June 2024
Thank you for this review, the team really appreciated it!
5/5
Trustpilot5 star
Lee was super helpful, credit to the anwyl team
Agent replied · 12 June 2024
Hi Carly, thank you for your review about Lee, it is appreciated!
5/5
TrustpilotGreat work from Richard
Richard came to fix a variety of small snags, and he was fantastic. Very considerate and accommodating, and really took great care and attention in fixing the issues. He even spotted some extra things and fixed them too. He really takes pride in his work and is a super technician - thanks!
Agent replied · 12 June 2024
Hi, thank you for your great review about Richard, we have passed your feedback on to him and he really appreciated it!
5/5
TrustpilotStephen has been very helpful and…
Stephen has been very helpful and informative. Replies quickly to any query and is always very cheerful.
Agent replied · 12 June 2024
Hi Karen, thank you for your review and kind comments about Stephen, we will be sure to pass these on.
5/5
TrustpilotSnag fixes
Had Lee Ashworth over to fix some doors and our back gate which had all dropped and were difficult to close, was very personable, professional and efficient! Very happy with the service we received.
Agent replied · 23 October 2024
Thanks Lucy!
5/5
TrustpilotThe Fairways - great experience!
First time buyer experience was made painless! Helen, the sales manager was excellent and made the process seamless. She always made sure every question was answered and went out of her way to make sure buying was my first home was exciting with limited stress. Gaz and Phil on site were and continue to be great. They made sure all snags were addressed and the communication was always clear.
Agent replied · 12 June 2024
Hi Hannah, thank you so much for your lovely review. We will make sure Hannah, Phil & Gaz receive your feedback, I know they will really appreciate it. We wish you many years of happiness in your new Anwyl home. Thank you.
5/5
TrustpilotChris Appleton and Paul Higham in…
Got Chris Appleton and Paul Higham in our home to fix the creaking floorboard. The guys did a really good job, it only had a small mark in the wall but they are sorting out on the next visit.
Agent replied · 12 June 2024
Hi Christielle, thank you for this review and you can be sure the technicians will certainly sort any issues out on their next visit.
5/5
TrustpilotJASON YOU ARE A STAR
I want to appreciate Jason who was very friendly, educative, positive and caries himself with alot of professionalism. He was very generous with information and I liked how patient he is. He treats everyone equally which is very commendable. I looked forward to meeting Jason at the office due to his high calibre. He will indeed go far
Agent replied · 12 June 2024
Hi Lilian, thankyou for taking the time to leave this review about Jason at our Maes Y Rhedyn development. All our team work extremely hard to keep our customers happy so it's great to read when they are getting it right, thanks again.
5/5
TrustpilotChris arrive on time
Chris arrive on time, was friendly, explained everything he was going to do, worked cleanly and tidied up after himself. Afterwards he showed me photos of his work and explained why this would resolve the issue and provided contact details in the unlikely event of needing to book again. What’s not to like about service like that?
Agent replied · 12 June 2024
Hi Sarah, thank you for your review about Chris, one of our Customer Service team. We know they all work hard to provide a great service but it really helps to receive this positive feedback, thank you.
5/5
TrustpilotWe have just moved into Mill Green
We have just moved into our lovely house 🏠 in Mill Green Warton and are thrilled with it.The service from the the site managers Chris, Mike and their team has been exceptional.Lorraine in the sales centre was extremely helpful and made sure our purchase went smoothly.We can’t wait to see the estate evolve and spend many years enjoying our purchase.Thank you, Jo & Steve
Agent replied · 12 June 2024
Hi Jo & Steve, thank you for your review, comments like this really make our day! We have passed your feedback on to our team at our Mill Green development and we know they were very happy to hear you appreciated their efforts. Thanks again and we wish you many years of happiness in your new home.
5/5
TrustpilotThe front door is not properly secured
The front door is not properly secured. The customer care , Sarah responds to my request promptly and the customer service technician, Peter did the job well. I really appreciate their help.
Agent replied · 23 October 2024
Thanks for this review!
1/5
TrustpilotContinuation of last review.
5/5
TrustpilotChris The Professional
Chris finished the job to an incredibly high standard, completing it very quickly. Very personable and polite, definitely deserves a bonus at Christmas 💪🍺
5/5
TrustpilotHappy customer!
Josh attended for a kitchen repair that had been outstanding for some time. He was really friendly, professional and the repair was completed quickly and to a really high standard. Really happy thanks very much!
Agent replied · 24 August 2024
Hi Jess, thank you for your review about Josh, we immediately passed it on to him and he was made up!
5/5
TrustpilotPeter Giddins
Peter Giddins, customer service technician who attended today was exceptional and represented the company wellHe was thorough, professional, listened and willing to address concerns raised A good face for the company and highly commended.
Agent replied · 24 August 2024
Thank you!
5/5
TrustpilotGreat Staff, Great Developer
I am in the process of purchasing a property on the Handforth site, and the experience so far has been great. Alex, Sarah and Helen are all super helpful and have lots of experience so can answer any questions confidently. They always call back when requested and are easy to get in touch with, I would highly recommend them as a developer to work with.
Agent replied · 12 June 2024
Hi Christopher, thank you for taking the time to leave this review. We have passed your comments on to our site team and I know they will appreciate your feedback. We were sorry to read you weren't happy with PLS solicitors. We regularly review all of the organisations we work with and can only apologise if you were disappointed with their service. Thanks again.
5/5
TrustpilotI had an excellent experience with…
I had an excellent experience with Anwyl Homes customer care today. They addressed my issues promptly and without any delay or questions asked. Thank you, Anwyl Homes, for your outstanding and lovely customer service! Highly recommended.
Agent replied · 12 June 2024
Hi Mogis, thank you so much for this lovely review about the service you have received from one of our Site Managers at our Winnington Place development. All our team work hard for our customers and it's very rewarding when they know it has been appreciated.
5/5
TrustpilotProfessional & Friendly
Both Richard & Josh Hough arrived on time with all the correct fittings & fixtures. Both men completed the job in a professionally and friendly manner, even offering to clean the floor after the work was done. Great job- Thank you!
Agent replied · 12 June 2024
Thanks for this review, all our team work really hard to provide a great service to our customers so they really appreciate the feedback, thank you.
5/5
TrustpilotFantastic repair job
Josh Hough the technician came on time as promised and was professional both times. The job was done to perfection. He was friendly and polite. He made sure hallway was clean and tidy after the repair job was done. Well done Anwyl.
Agent replied · 12 June 2024
Hi, thank you for this review about Josh, one of our Customer Service Technicians, he really appreciated it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Anwyl Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Burscough.
