Trusted Agent profile · Burntwood
★★★★★
188 reviews across 1 platform
Unit 2, 8 Highfields Road, Chasetown, Burntwood, WS7 4QU
LovettCo Estate Agents's office in Burntwood, at Unit 2, is rated 4.7 out of 5 across 188 reviews on 1 platform, including 188 Google reviews rated 4.7.
Every review we hold for the Burntwood office, from every platform, shown as written. First names only.
5/5
GoogleExcellent & very professional service from all at Lovett. Everyone we spoke to was helpful, friendly and knowledgeable. As a seller the quality was evident in all areas from the literature and photos of the property through to the regular communications, well worth the money Would 100% use them again if we ever need to sell a property
5/5
GoogleUsed Lovetts to sell a family members home, from the minute they came out to value the property everything went smoothly, kept me up to date at all times. Unfortunately the first time it fell through, immediately they got the house back on the market and was resold with in a week. Would definitely recommend and use again.
5/5
GoogleWorking with Charlotte and the team was so easy it was a pleasure to do business with them
1/5
GoogleShame they can’t be bothered to ring back when you ask them to contact you as you have a property to sell. Their loss!NegativeResponsiveness
Good afternoon David, After reading your review, we started an audit but couldn't find any trace of your call. We are sorry this has happened and want to make sure it won't happen again. Could we please asked you to help us by providing the phone number you used? Thanks in advance for your help. Best regards, G. Meunier - Director
5/5
GoogleSimply the very best Estate Agent I have ever used. Extremely efficient, knowledgeable and helpful. Nothing is too much trouble and they are so friendly and understanding that you know implicitly that you can trust them at what is usually a very anxious time. I cannot recommend them highly enough. Superb!!!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent service they went the extra mile, thanks for all the help
5/5
GoogleAlways helpful and really lovely to deal with. Breath of fresh air after all our struggles with the solicitors. Pleasure.
Our reward is to get a 5* review. Many thanks.
5/5
GoogleCharlotte and the whole team were amazing. They talked me through the process and provided regular updates. A huge thank you to you all.
I'll transmit your message to the team. Thank you for taking the time to leave us a review. G. Meunier - Director
5/5
Googlegood Service staff is lovely and Patient highly recommend
5/5
GoogleGreat experience from start to finish, approachable staff that helped us get our sale over the line within less than 4 months
5/5
GoogleBought a house from these guy nothing but pure pleasure from start to finish amazing ...
We like to hear that! Thank you.
5/5
GoogleFriendly knowledgable team who helped us through a protracted sale who offered a great quality of service and great value, would recommend.
Happy to see that the team could help you through your project. Many thanks for your nice review. G. Meunier - Director
5/5
Googleexcellent customer service and very efficient. Someone always got back to us and we were very well looked after by all the staff.
Wishing you all the very best settling in your new home. Thanks for the review. G.Meunier - Director
5/5
Googleit took over a to sell my house with one problem and another , nothing to do with lovett's just two buyers pulling out . Charlotte and Sandra gave me a great service and helped me all the way , fast efficient and friendly all the time . i would recommend to anyone
5/5
GoogleVery Professional keep you in touch and more important return your phone calls. Robert Evans
I'll transmit your message to the team. It is always nice for them to hear their hard work has been recognised. G. Meunier - Director.
5/5
GoogleFirst class service,and communication second to non,on the sale of my apartment,always kept in the loop at every stage of the sale via e,mails .thank you
5/5
GoogleProfessional and efficient service was delivered by the team. Staff were very helpful and gave us advice.
A big thank you for the review. G. Meunier - Director
5/5
GoogleExcellent customer service and professionalism from Sandra Irving from the Lichfield Branch
Thank you for taking the time to leave us a review. Best wishes from the Lovett&Co. team. G. Meunier - Director
5/5
Googlecommunicative throughout the transaction and good value for moneyPositiveResponsiveness, Quality, Professionalism, Value
Thanks for your review, Keith. Best wishes. G. Meunier - Director
5/5
GoogleVery helpful, friendly and good communication throughout
Thank you for taking the time to leave us a review. It was a pleasure helping you in the search for your new home. G. Meunier - Director
5/5
GoogleThey kept us informed on a regular basis so we knew where the process was. Very organised and professional. I would use them again as I trust them and their honesty.PositiveResponsiveness, Professionalism
2/5
GoogleSlow didn't return calls. Initially only phoning to sell me services. Everything felt like it was a problem. Wouldn't use or recommend. Amendment: since posting the above I was contacted by Sandra, Who expressed a genuine concern at not providing a high standard of service.
5/5
GoogleVery helpful staff who worked hard to help us resolve delays on our sale.
Many thanks Mrs Askew for taking the time to leave us a review. It's very much appreciated. G. Meunier - Director
5/5
GoogleExcellent professional service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
