Trusted Agent profile · Burnham
★★★★★
1,798 reviews across 2 platforms
78 High Street, Burnham, SL1 7JT
Romans's office in Burnham, at 78 High Street, is rated 4.1 out of 5 across 1,798 reviews on two platforms, including 322 Google reviews rated 4.6.
Every review we hold for the Burnham office, from every platform, shown as written. First names only.
5/5
GoogleI am Land Lord. I have been in contact with Ms Isabella York, Property Manager. She is superb and good. Very patient and responsive. Very prompt and positive, quick and efficient. She is Star Manager. God bless. Jabez & RhodaPositiveResponsiveness, Quality, Professionalism, Value
Dear Rhoda, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotI would like to state how pleased we…
I would like to state how pleased we are with the support and customer care we always receive from Stacey. Without fail, Stacey supports us in the management of our property portfolio. She is always attentive, efficient and a delight to work with.
Good morning,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotBest property manager
I've been with Romans for many years and I have always had a really good service. What has made my experience even better in the last few years is my property manager Donna Marie Brant. I could spend many words describing how efficient she is, in short she is the best Property Manager I've ever had.
5/5
TrustpilotRomans have been both efficient and…
Romans have been both efficient and really effective from the start of notification given to sell the property
Dear JohnCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotAmazing experience
Amanda and the Team were very swift, professional and helpful during the entire process.Thank you
Dear AdedejiCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Amanda and the team a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotAmy and Saffron are wonderful hosts
Amy and Saffron are wonderful hosts; they were responsive to my calls, helpful when I needed them to be, and on time when it came to picking up the key. They are excellent representatives of the Romans.
Thank you Mathew for leaving us both a review! We really appreciate it :)Amy and Saffron
5/5
GoogleIsabella (Izzy) has been our Property Manager since the last couple of years and we have had a great experience with her. She has been very prompt and accessible at all times. Thank you.
Dear Trupti Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotLisa Fazal in Bracknell Property Management
Over the past years my wife and I have been ably supported by Lisa FazaI at Romans Bracknell. As landlords, we have always found Lisa entirely professional, competent and very easy to work with. Lisa has made our job of managing our rental property considerably easier. Thank you!
Dear Gregory,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat and responsive staff
I was moving to Bath from Tokyo, and despite being so far away Romans made the process of applying for a tenancy and contracting very smooth. We were working with Amy from Romans and she was always super responsive and helpful with anything we needed. A great experience, I would definitely go through Romans again.
5/5
TrustpilotI have been a resident for nearly 4…
I have been a resident for nearly 4 Months, during which short time I have had some problems with various parts and Equipment in my Apartment !Nevertheless Pooja has always very Promptly Managed and Organised these matters.Well done Pooja !!Brian Little 11 TudorCourt
Dear Brian,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotThank you Romans
Thank you to the whole team but especially Catherine McNicholas without whom this move would not have happened.
5/5
TrustpilotOur property manager
Our property manager, Donna Brant (Bracknell) is always extremely helpful and responds quickly to any issues. She is a pleasure to deal with and it is nice to have a property manager who cares about her tenants.
Dear PatriciaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotNot nice experience with Romans in…
Not nice experience with Romans in Bracknell.Holding my deposit without a reason, no communication, no information, nothing.Everyone in this company seems to have plenty of time and is not interested in getting the things sorted.Will not recommend that company to anyone.
Dear Renata,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
4/5
GoogleGreat service by the Romans team, they aren't the cheapest rate but what they offer is higher end products to help sell your home faster with better engagement. sold our home in five weeks. But for less than original asking price, more due to lack of demand than their service.
Hi Hayley Middlehurst, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Burnham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
TrustpilotJonathan Randall was excellent…
Jonathan Randall was excellent throughout, kept me updated and was professional whilst friendly.
5/5
TrustpilotI have been very impressed with the…
I have been very impressed with the service I received from Romans in Fleet in particular, Dan, Joe, Eleanor and Natalie have all been professional efficient prompt and friendly. I would highly recommend and personally I wouldn’t use anyone else in the future
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
TrustpilotThey are patient and attentive
They are patient and attentive. I highly recommend them.
Dear RodrigoCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotAmazing
Amazing, Amazing, Amazing...thats all u can say.. Ben Chapman is completely Outstanding.... I recommend...
5/5
GoogleBest service and very easy process. Shannon cox was so kind and lovely that she helped me move very quickly. Highly recommended to go with Romans if you are looking for easy move.
Dear Nawaz Pasha Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotCan’t fault Josh, incredible service
Josh came out, very professional, smartly dressed and very well mannered. Very relatable. Great rapport Very friendly, polite and very down to earthSSpent time talking and answering questions, great advise given.Nothing was too much effort, very efficient.
Dear SusannaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotA very good experience from Ayse…
A very good experience from Ayse Yerlikaya. Excellent customer service.
Dear DrCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Ayse a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotDid the job.
Did the job.We had two estate agents at Romans but primarily spoke with Oliver L. Always very prompt in communication. Can be difficult to get through the phone lines (might just be the way of the job/being away from the desk) but always accessible via e-mail.No question was a silly question with them.
Dear AmyThank you for taking the time to review your recent experience It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Services Team
5/5
TrustpilotThe best property manager ever Kimberly…
The best property manager ever Kimberly Garcia Jones, there is no impossible things for her, she is our angel in this crazy world. Highly recommended and could give her min 10 star for her best care
Dear AdamCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI'm really happy to give a five star for the service we have received as a tenants. I would like to mention here Isabella York, who took a quick response regarding to the urgent issues going on with my place. Thank You !
Dear Matt, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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