Every review we hold for the Burnham-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery helpful and informative throughout the whole process.
Garry · 5 April 2025
Agent replied · 26 May 2025
Dear Garry - Thank you for your kind words. We are delighted to hear you have been happy with our service and we wish you all the very best for your future plans ~ GTH
★★★★★ 1/5
TrustpilotRubbish
As buyers, we were totally disappointed in the level of service, contact and advice given,
Nigel · 24 December 2025
★★★★★ 5/5
GoogleI am very happy with the level of service, and the attention to detail, that i have received during the sale of our property. Nothing has been too much of a problem, and we have been kept informed during the process.
Robin · 26 August 2023
Agent replied · 25 August 2024
Dear Robin - We are delighted to hear that you have been happy with our service. It's been a pleasure working with you on your sale and we wish you all the best for the future ~ GTH
★★★★★ 5/5
GoogleWorked really hard to make my sale, particularly as buyers solicitors couldn’t have been more awkward.
Well deserved 5 stars
Marcus · 11 October 2024
Agent replied · 25 August 2024
Dear Marcus - Thank you for your kind review. We were delighted to handle your sale and pleased we could bring it to a successful conclusion for you. It's been a pleasure to be of assistance we wish you all the best for your future plans ~ GTH
★★★★★ 5/5
GoogleVery helpful and proactive agents
Joan · 26 April 2025
Agent replied · 13 June 2025
Dear Joan - Thank you for your kind review. It's been a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
★★★★★ 4/5
GoogleGood service and lovely card and gift on completion. Only reason for not giving 5 stars is our new neighbour informed us they contacted the agent to advise the rear porch door was open and banging but they didn’t do anything so the door was blown off and broken.
Karen · 26 August 2022
Agent replied · 25 August 2024
Dear Karen - Thank you for taking the time to leave us a review. Having spoken to our Burnham office regarding the door it seems that unfortunately by the time we were made aware, it had already fallen off in the strong winds of a storm earlier in the year. We of course updated the party involved in the sale of the property, as they would have needed to organise replacement and removal.
We hope you will be very happy with your new home and wish you all the very best for the future ~ GTH
★★★★★ 5/5
GoogleVery kind and helpful
Alison · 6 April 2025
Agent replied · 26 April 2025
Dear Alison - Thank you for your kind review. It's a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
GoogleWe decided to market our bungalow with Burnham Branch of GTH after having had it on the market with another Estate agent for several months. GTH found us a buyer, and have offered a very professional and helpful service. I would reccomend GTH; always promot in replying to massages and very helpful. Thank you all at the Burnham office.
Wendy · 26 August 2020
Agent replied · 25 August 2024
Dear Wendy, thank you for taking the time to write such a positive review. Our team were delighted to help you with your property sale and we wish you all the very best for the future. Best wishes - GTH
★★★★★ 1/5
TrustpilotPoor communication
After an initial meeting with staff at Burnham on Sea office, where they came across as helpful and professional for a valuation our late Mother's bungalow, we put the property in their hands to sell. The photos were not good and communication very poor. We had viewings for which we received no feedback. Have since moved the property elsewhere.
Alicia · 26 March 2024
★★★★★ 5/5
GoogleSelling / buying a house is a stressful experience. The team at GTH never left me to sort out any issues, they were always on hand to help the sale progress - right to the end.
I simply can not recommend them highly enough!PositiveResponsiveness, Professionalism
Vince · 26 August 2022
Agent replied · 25 August 2024
Dear Mr Howard - Thank you so much for taking the time to leave us a positive review, we really appreciate it. It was a pleasure to help with your move and we wish you all the best for the future ~ GTH
★★★★★ 5/5
GoogleWe selected GTH because we could see that they were successful in our village. The Burnham office is efficient and helpful. The team found a buyer for us that was second to none. All arrangements were put in place and proceeded without any problems. Thank you for the service.PositiveResponsiveness, Quality, Professionalism
Ivan · 26 August 2021
Agent replied · 25 August 2024
Thank you so much Ivan, we really appreciate your feedback. We were delighted to help and wish you all the very best ~ GTH
★★★★★ 5/5
GoogleGreenslade Taylor Hunt Estate agents of Highbridge are a professional team and do their utmost to help with the purchase of your property above and beyond their contractual duties, excellent service.....
Grant · 26 August 2023
Agent replied · 25 August 2024
Dear Grant - Thank you so much for leaving us such a lovely review. We are delighted to hear that you've been impressed with our service. We hope you will be very happy with your new home and wish you all the best for the future ~ GTH
★★★★★ 4/5
Googlethey are very helpfully at all stages of my house sale and the photos were of the best quallity thanks to all the staff at burnham on sea office
Richard · 11 October 2023
Agent replied · 25 August 2024
Dear Richard - Thank you for your kind words. We were delighted to help with your sale and we wish you all the best for your future plans ~ GTH
★★★★★ 5/5
TrustpilotFriendly and helpful
The staff worked very hard on my behalf, I would use them again.
Paula · 23 August 2024
Agent replied · 23 August 2024
Dear Paula, thank you so much for your kind review. We were pleased to assist with your move and wish you well. - GTH
★★★★★ 2/5
Googlecommunication was poor on several occasion informed me too busy, suggested I do some progressing, due to pandemic but still want to charge pre covid £fee for reduce service. some members of staff were not up to speed with latest up dates. Local Branch did not even inform me chain was ready to exchange, I tried to contact GTH several occasions for exchange update, in the end, I was informed by my Buyers selling Agent. Exchanged with completion 3 weeks later still no communication in between from local branch. Yes we Know ones own Solicitor would inform once exchange taken place but would have been nice to receive call from Local Branch to congratulate, helps to make you feel a valued customer which I 80% did not. They did not even inform me they would be sending invoice to my Solicitor. They assumed my Solicitor would be paying them direct. GTH only needed to ask where to send invoice.NegativeResponsiveness, Quality, Value
Maureen · 26 August 2021
★★★★★ 5/5
GoogleFirst class, friendly, honest and professional service.
Bernard · 11 October 2024
Agent replied · 25 August 2024
Dear Mr Spilsbury - Thank you so much for your kind review. We are delighted to hear that you have been happy with our service so far and we look forward to supporting you through to completion. Best wishes ~ GTH
★★★★★ 5/5
GoogleGth burnham have been great, highly recommended.
D · 11 October 2024
Agent replied · 25 August 2024
Thank you so much for your kind review. We are delighted to hear your experience with our team in Burnham-on-Sea has been positive and we wish you all the best for the future ~ GTH
★★★★★ 5/5
GoogleVery friendly staff and very efficient
Andy · 11 October 2024
Agent replied · 25 August 2024
Thank you Andy, it's a pleasure to help ~ GTH
★★★★★ 1/5
TrustpilotThe Yeovil branch is awful
The Yeovil branch is awful, they have no mannars, people skills or negotiating skills. Terrible service and a real let down and I have since heard a few more bad stories from people I know about GTH. I would advise anyone not to use them! I definitely will never use this company again.
Roz · 22 December 2023
★★★★★ 5/5
GoogleThe staff were really helpful and went above and beyond to help complete the sale. They were friendly and professional. I would recommend them.
Vicky · 11 October 2023
Agent replied · 25 August 2024
Dear Vicky - Thank you for your kind words and recommendation, it means a lot to us. We are delighted to hear that you have been pleased with our service and we wish you all the best for the future ~ GTH
★★★★★ 1/5
TrustpilotAwful company with lies all over their…
Awful company with lies all over their websiteThey state that they are helpful and are the ‘top’ letting and sales agents in the EX16 area, yet their staff can’t be bothered to contact potential customers several times before ultimately moving on with accommodating someone in a property and STILL not informing those who were interested Pass the buck quicker than Americans Avoid at all costs. Especially letting team.
Lee · 24 August 2022
★★★★★ 5/5
Googlegreat performance from all of the team at the Burnham on sea branch
what a difference a pro photographer makes
excellent service
Julian · 11 October 2023
Agent replied · 25 August 2024
Dear Julian - We are pleased to hear that you are happy with the quality of our service. It's a pleasure to help ~ GTH
★★★★★ 5/5
GoogleFantastic service, good communication throughout and gave us a lovely card and bottle of bubbly on completion. Particular thanks go to Wendy who was brilliant!
Lauren & Ricky
LDragonhardt · 26 August 2022
Agent replied · 25 August 2024
Thank you so much for leaving us such a lovely review! We are delighted to hear you've been happy with our service and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
GoogleFriendly, professional, responsive. We couldn't be happier with the service we have received.
Sam · 11 October 2023
Agent replied · 25 August 2024
Thank you so much Sam. We are delighted to hear your experience with our team in Burnham-on-Sea has been positive. Best wishes ~ GTH
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