Trusted Agent profile · Burnham Market

Jackson Stops Burnham Market reviews

4.7

★★★★★ Excellent

523 reviews across 3 platforms

4 Market Place, Burnham Market, PE31 8HD

Jackson Stops's office in Burnham Market, at 4 Market Place, is rated 4.7 out of 5 across 523 reviews on three platforms, including 44 Google reviews rated 4.9.

Google logo

4.9 / 5

44

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

478

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Burnham Market office, from every platform, shown as written. First names only.

5/5

Trustpilot

Friendly professional and helpful…

Friendly professional and helpful service, nothing was too much trouble and we found the buying experience to be completely hassle free. Matters progressed without any hitches and we were kept fully informed from start to finish and nicely rounded off with a bottle of Champagne on completion. We can thoroughly recommend Ria and James at Jackson-Stops who we feel acted honestly and with great integrity Great service.

David · 11 April 2022

Agent replied · 17 June 2024

Dear David, thank you for taking a moment to review our Barnstaple team. We're delighted their professionalism, communication and experience evidently shone through. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Wonderful Team

I have been renting my property out through Jackson-Stops for a number of years and the lettings team are excellent! They are extremely efficient, helpful and always on the end of the phone. Would throughly recommend if you are looking to rent out a property.

Vicky · 26 November 2025

Agent replied · 25 February 2026

Dear Vicky, we are delighted to read about your positive experience with our lettings team and thank you for your five star review of Jackson-Stops.

5/5

Google

These are an absolutely first class company to deal with. Tim and Carolyn were really on the ball when marketing my late mother's property. The brochure they produced was excellent and when it came to arranging viewings nothing was too much …

Paul · 16 April 2024

Agent replied · 25 October 2024

Dear Paul, thank you for your review, highlighting our knowledge, experience and proactive approach. It's been a pleasure working together. Best wishes from us all in the team at Jackson-Stops Burnham Market.

5/5

Trustpilot

George Hill, Jackson-Stops Truro

From our first meeting with him at a different property, George Hill built immediate rapport with us which led to our accepting his recommendation on a property we wouldn’t of initially considered; which we ultimately bought! Thereafter George has consistently gone way above what I would expect from an estate agent to truly orchestrate the whole sale. George has worked with me on a weekly basis to chase solicitors and buyers up and down the whole chain to bring our purchase to close. His advice has been proactive and comprehensive and made a palpable difference to the whole chain. In our eyes he is worth at least another percent on your fee. We hope to keep in-touch with George and will recommend George and your company to all our friends. Outstanding!

John · 23 April 2018

Agent replied · 17 June 2024

Dear John, thank you for your review, highlighting Anthony's expertise and work ethos. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Reliability and efficiency

For over 20 years, JSS has been my reliable agent even when I am miles away. There accounting system is clear and accurate, and my queries are promptly clarified. Above all, my contact officer Ms Margaret Heath has been most efficient and helpful. Thanks a lot to you all.

Liza · 24 October 2023

Agent replied · 17 June 2024

Dear Liza, we're thrilled that you've taken the time to leave a review about the service we have provided over 20 years. We will pass on your wonderful remarks to Margaret. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Sherborne house sale

Very pleasant people,good communication,great negotiation and such a speedy transfer…Highly recommended

Tim · 9 August 2026

Agent replied · 24 September 2026

Thank you so much for such lovely feedback, Tim. We're delighted to hear the team's communication and negotiation made such a difference and that the whole process moved as quickly as it did. Thank you for recommending us, we really appreciate it.

5/5

Trustpilot

Getting things done

I've really appreciated dealing with Tallulah Keating, she's lovely in her approach, but also extremely efficient in getting things actioned and dealt with. She also communicates constantly so you have visibility of what is happening, which hasn't always been the experience I've had. So thank you Tallulah, much appreciated!

Loraine · 14 October 2023

Agent replied · 17 June 2024

Dear Loraine, what a lovely review - thank you, and we're always pleased to hear that our staff, especially Tallulah, have provided you with a service you have appreciated. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Sale Experience

Throughout the process of our sale, Jackson Stops wonderful Shaftesbury Team were at all times, responsive, constructive and extremely helpful wherever we had moments of doubt. In particular, at crucial moments in the sale they were able to 'helicopter' above the emotionality that inevitably accompanies a house sale or purchase and provide laser like advice which was so much appreciated.Another strong quality was the overlapping of the whole team with each knowing the others updates so that whoever answered the call or email, they were able to instantly respond.All the staff were unfailingly cheerful and courteous at all times and there was never a time when a call or email wasn't responded to.All in all, one of our best experiences todate and we would have no hesitation in recommending a would be buyer or seller to the JS Shaftesbury team led by James.

MURRAY · 24 August 2024

Agent replied · 22 October 2024

Dear Murray, thank you for taking the time to leave a five-star review about the service you received from our Shaftesbury team. It is heartening to hear that you found the team responsive, constructive and helpful at all times, and that their advice supported your property sale. We are delighted that this was one of your best property selling experiences to date, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.

1/5

Trustpilot

Review for Jackson Stops

Review for Jackson StopsWell, not sure where to start but at first interaction I thought professional, credible and personable until we realised the game they were playing behind the scenes. We went through some negotiation with the seller, fine, get that this is part of the process. Our significantly above asking price offer was finally accepted, with a condition it was taken off the market. After three weeks, we asked if we could show ours kids around and so we did. Despite knowing we would do this, they had been negotiating with other offers and told us on Monday (3 weeks after our offer was accepted) that they had a formal offer through from another seller. Whilst I appreciate they have a legal right to do this, I think they have a moral obligation to let us know especially as we’re showing our kids around that weekend. They then asked us to go into a bidding war for a house we had already had an offer accepted for. They had said that the person had given a written offer which is bizarre considering they never asked us for anything in writing and my agent had advised to write in so they responded to our offer in the first place as communication with this agent was nonexistent! This shows how this company works - underhand and unprofessional

Manpreet · 15 August 2024

Agent replied · 24 August 2024

Dear Manpreet, we are very sorry to hear that your experience with Jackson-Stops was not satisfactory, and we would be keen to hear more about it. Please email info@jackson-stops.co.uk so that we may look into this further. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

We recently sold our holiday home with…

We recently sold our holiday home with Jackson Stops Cornwall. We honestly couldn’t have asked for a better estate agent than Dan. Selling our property was quite a journey and he was brilliant throughout.

Gemma · 23 September 2026

5/5

Trustpilot

Smooth process

This is the first time I have used Jackson Stops to let one of my properties. The process went very smoothly from start to finish while some redecorations were being completed and while Paula and Jodie were on the hunt to find a very suitable tenant. Many thanks for all your hard work and the successful tenancy. I will certainly look to use your lettings services again.

Kirsty · 10 September 2021

Agent replied · 17 June 2024

Dear Kirsty, thank you for your review, highlighting our team's ability to let your property smoothly and successfully. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jess Lynagh from the Property Management Team

Special thanks to Jess Lynagh from the management team. Quite a number of minor issues found in the newly rented property, but with her help, everything solved! She is really well organized and helpful!

Salmon · 3 July 2024

Agent replied · 24 August 2024

Hi, thank you for leaving a 5 star review for Jess, and we are delighted that she was able to help you when renting. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Friendly, practical, honest advice

Tracy and Anthony have been just great - very patient and understanding over the months we've been looking for just the right house. I never got the feeling that they were only after a sale, because I also found they were honest and informative, so that we were able to make the right decision based on facts as well as feelings. In the end, the house we've found is out of their area, but I was so grateful to them and their friendly advice and practical help which made us feel that our future mattered to them. Highly recommended!

CROW · 19 July 2024

Agent replied · 24 August 2024

A lovely review - thank you for taking the time to write about the five-star service you received with Jackson-Stops, and we are delighted that you would recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Gold Star Jackson-Stops!

High praise for Lottie Watts and the team at Jackson-Stops, Newmarket who recently sold my mother’s house. Superior sales particulars with a real attention to detail, personable and knowledgeable office staff and great communication from viewing feedback to negotiating the sale itself. They were very adaptable as the sale proved a little more complicated than first anticipated. I wouldn’t hesitate to use them again in the future.

Lucinda · 11 May 2021

Agent replied · 24 August 2024

Dear Lucinda, thank you for your review of our Jackson-Stops Newmarket team, giving such high praise to Lottie in particular, who we are very proud of. Best wishes from us all.

5/5

Trustpilot

Chloe was extremely helpful and…

Chloe was extremely helpful and knowledgeable of the property that she had showed me. She was able to make the process as smooth and easy as possible. I would gladly work with them in the future.

Mark · 26 April 2024

Agent replied · 17 June 2024

Dear Mark, what lovely words about the service you received from Chloe - we will pass on your kind words. With best wishes from everyone at Jackson-Stops.

5/5

Google

Very professional service, only praise for the whole experience from start to finish. Thank you Hannie for all your hard work.

Louise · 19 December 2024

Agent replied · 18 May 2025

Dear Louise, your review is much appreciated by all the team, Hannie in particular. Best wishes from Jackson-Stops Burnham Market

5/5

Trustpilot

This is a well established and…

This is a well established and professional company that has been in business for over 100 years and certainly this shows and is witnessed from the keen staff to the partners from top to bottom. Someone once told me that moving home was more stressful that having a child. Being a man I can’t attest to that but my wife can and it is. But with a superb partner like Anthony Inskip you are in superb and experienced hands He is the cool hand Luke of JS and he carries you through the tough days My wife and I have moved constantly in our 45 year careers some 14 houses. This 15th and hopefully last happy move has been in the hands of ardent professionals Jackson Stops

Keith · 17 June 2024

Agent replied · 24 August 2024

Dear Keith, a fantastic review - thank you, and we are delighted that you felt our property pedigree was evident during your house move, and that the service you received from Anthony was superb. May we wish you happiness in your new home. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Highly recommend

Highly recommend! Laura from the rental department (Bury St Edmunds branch) has always demonstrated exemplary professionalism and efficiency. The process of enquiring, applying for and subsequently renting a property through Jackson Stops has been easy to navigate and thus a positive experience.

Portia · 21 October 2025

Agent replied · 2 June 2026

Dear Portia, a wonderful five star review for Jackson-Stops Bury St Edmunds - thank you. We are very pleased to read that you would recommend us!

5/5

Trustpilot

Sold through Toby and his team

Sold through Toby and his team. No chain, what could be easier, you’d have thought? But probate issues caused a very significant complication and I really valued Toby’s understanding, integrity and knowledge. I trusted his advice and I’m sure exchange and completion would not have happened without it. Highly recommended.

Duncan · 22 March 2023

Agent replied · 17 June 2024

Dear Duncan, thank you so much for leaving a review and it's heartening to hear of your positive experience with Toby and his team. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

We had such a good experience with Jackson-Stops

We had such a good experience with Jackson-Stops. From our first viewing of the property the agent gave really good advice about how and when to proceed with an offer. It took us a few months to sell our property but the agent kept regularly in touch with us during this period which was really reassuring. When we were able to negotiate the agent gave more really good advice which allowed us to make an offer that secured the property. During the legal phase the agent kept us up to date and acted as an effective link between seller/solicitor and us. We can't fault the service that Jackson-Stops provided and would recommend them without hesitation.

Martin · 28 May 2024

Agent replied · 17 June 2024

Dear Martin, we're delighted to read your detailed 5 star review - thank you - and we are pleased to hear that you would recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Google

Tim, Carolyn and Natasha were excellent from start to finish. We had some setbacks during the sale process, but these were handled with patience and professionalism resulting in a great outcome. They all went above and beyond anything that we have experienced with any other estate agents and we would highly recommend their services.

Ian · 26 October 2022

Agent replied · 25 October 2024

Dear Ian, thank you for your five star review, highlighting our experience and professionalism, achieving such a positive outcome for you. Best wishes from us all at Jackson-Stops Burnham Market.

5/5

Trustpilot

Outstanding service

Once again JSS came up as outstanding in terms of service, communication and delivery. Will Jordan is a pleasure to deal with, professional, proactive and personable. Thank you once again for great service in letting our property.

Caroline · 8 February 2024

Agent replied · 17 June 2024

Dear Caroline, a great review - thank you - and we are delighted that you rate Will Jordan and Jackson-Stops as outstanding. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Anthony did a brilliant job

Anthony did a brilliant job of supporting us through our purchase. It was a fairly tricky chain but Anthony was extremely proactive and led on communication with all parties. Thank you

Izzie · 25 May 2024

Agent replied · 17 June 2024

Dear Izzy and Mark, a lovely 5 star review - thank you, and we are pleased to read that you felt supported through your property purchase. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Fantastic team at Jackson Stops!

The team at Jackson Stops, Lindfield have been incredible and I cannot recommend them highly enough. I was impressed by the exceptional service which made the whole process of selling my home remarkably easy, even during a pandemic. Their professional and friendly manner ensured that I felt well-informed and well looked after throughout and I cannot thank Alice, Toby and Guy enough.

Emma · 28 June 2021

Agent replied · 24 August 2024

Dear Emma, thank you for sharing your experience working with Alice, Guy and Toby from our Mid Sussex team, we're delighted to hear your sale went so smoothly. Best wishes from us all at Jackson-Stops.

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Read Jackson Stops's Google reviews

Questions about Jackson Stops Burnham Market

How many reviews does Jackson Stops Burnham Market have?

Jackson Stops's Burnham Market office has 523 reviews across three platforms: 44 on Google, 1 on Facebook, 478 on Trustpilot (across the whole business).

What is Jackson Stops Burnham Market's rating?

Jackson Stops Burnham Market is rated 4.7 out of 5 across all 523 reviews, and 4.9 out of 5 on Google from 44 reviews.

Where is Jackson Stops's Burnham Market office?

Jackson Stops Burnham Market, 4 Market Place, Burnham Market, PE31 8HD.

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