Tim Russ & Co Beaconsfield reviews

★★★★★ 5/5

Google

I’ve had a really positive experience with Tim Russ and would especially like to mention Kathi, who has been absolutely amazing throughout. Kathi always goes above and beyond to help, responds incredibly quickly, and is consistently kind, friendly and professional. She genuinely makes things so much easier and is always happy to help whenever needed. It’s not often you come across someone who is this reliable and lovely to deal with. Kathi is a real asset to Tim Russ, and I’m very grateful for all her help. I would definitely recommend Tim Russ based on my experience!

Marta · 26 August 2026

★★★★★ 5/5

Google

I recently sold my property through Tim Russ & Co in Beaconsfield and couldn't be happier with the service i received. The team Dennis and expecially Mark were very professional, knowledgeable and kept me informed throughout the entire process. They made what can often be a stressful experience feel straightforward and manageable. Communication was excellent and they were always available to answer any questions. I would highly recommend them to anyone looking to buy or sell their property. Thank you for such an excellent service.

Julie · 1 July 2026

★★★★★ 5/5

Google

I cannot praise Rob Shuttleworth and his rental management team at Tim Russ highly enough! They have been absolutely excellent in managing my five properties, looking after the tenants and dealing with the numerous issues that inevitably arise. Their communication is outstanding, and every problem is approached with diligence, efficiency and genuine care. A very special mention must go to April, Justine, Sue and Kathi, across the Beaconsfield and Thame offices, who have all been wonderful. Their professionalism and dedication have made such a difference. Since working with Rob and his team, I have been a genuinely happy and reassured landlady, knowing that both my properties and my tenants are in such capable hands. A fantastic team who truly deserve recognition. Thank you all!

Maria · 8 October 2026

★★★★★ 4/5

Google

I had a difficult property to sell - tenanted for 8 years with a poor recent tenant. Also had a pool - not to everyone's taste. Michele, ably abetted by wingmen Dennis and Mark, was excellent, keeping me and the buyers in the loop at all times. It was not without problems - an over ambitious early valuation (no surprise there) and a deal that fell through which I felt should have been seen earlier, meant a 7-8% price reduction was needed to get it over the line. But in this market a sale is a sale. Thank you Michele and team.

Richard · 6 October 2026

★★★★★ 5/5

Google

Thanks so much to Rob for helping us with our move. He's been absolutely brilliant throughout the process and made things a lot easier with his great communication - very quick to reply to our emails and queries! Thoroughly recommend the Tim Russ Company!

Zsófi · 28 August 2026

★★★★★ 5/5

Google

I don't even know where to start because everything Rob and Justine did for me was nothing more than amazing. They are friendly, courteous, beyond helpful and go out of their way to try and make sure the outcome is what you want. They respond to every single email (and quickly I might add). I have not had a good start since moving here and been pretty much rejected without even given a chance. Some places even denied me just looking at any flats. BUT that is ok because it lead me to Rob and Justine. So for that I am forever grateful. If I ever know anyone looking, I for sure will direct them there because I know 100% that they will be treated the best ever. Thank you guys again! <3 I would like to update and add that I have also recently had the pleasure of dealing with April Howells the property manager. I can't say enough good things about her as well. No matter how high up the chain they are, they still treat you amazingly. I am beyond grateful for discovering this team. April was amazing. We had corresponded via email and she then came out to look at things and was on it right away. I don't imagine there is a better team out there than this one. Thank you all again <3

Penny · 1 August 2026

★★★★★ 5/5

Google

I had a fantastic experience working with Sarah West throughout my property purchase. She was incredibly helpful, always available to answer questions, and consistently kept everything moving. Sarah was proactive, responsive, and went above and beyond to ensure the process progressed as smoothly as possible. I have no doubt that, without her support and persistence, the purchase would have taken significantly longer. Her professionalism and dedication made a real difference, and I wouldn't hesitate to recommend her to anyone buying or selling a property. Thank you Sarah!

Sophie · 30 July 2026

★★★★★ 5/5

Google

Kathi & Sue handled the letting and management of my property for 7 years while I lived abroad. Having just sold the house through Tim Russ as well, I just wanted to leave a review. Throughout those 7 years, everything was managed in a proactive, professional and efficient way. Living on a different time-zone, it was incredibly reassuring to know the property was in capable and caring hands. The whole experience was remarkably stress free for myself, and my tenants. Would highly recommend.. thanks Kathi & Sue!

Kye · 1 July 2026

★★★★★ 5/5

Google

Fantastic service. Have been with Tim Russ for a number of years and never fail to impress. Very supportive and attentive. Kathi Mountford-Taylor has been our main point of contact for years and is an expert and goes above and beyond to ensure support for tenants, landlords and regulation. Really appreciate all the years and look forward to continue to work Kathi and all at Tim Russ

Chris · 16 August 2026

★★★★★ 5/5

Google

I’ve had a wonderful experience renting through Tim Russ & Company. A special thank you to Rob ,kathy and April for being so helpful, attentive and professional. They have responded promptly to my questions and handled everything efficiently, making the whole process much easier. I really appreciate their friendly approach and excellent service. Highly recommended!

Lucia · 8 October 2026

★★★★★ 5/5

Google

My husband Gianni and I rented a property last year from Tim Russ and the service we have received from all the staff has been very considerate, professional and friendly. We would like to give a special mention to Kathy and Sue from the Property Management Service team who have always been such a pleasure to deal with, and accommodating to our needs.

Pasqua · 11 August 2026

★★★★★ 5/5

Google

We've been living at the property for almost two years now, and we've had a really positive experience with Tim Russ. Kathi and Sue have always been friendly, helpful, and quick to take care of any issues that come up. Their support and communication have made things much less stressful and have given me real peace of mind as a tenant. Thank you both for making my experience here so smooth and stress-free!

Joel · 25 August 2026

★★★★★ 5/5

Google

Great service and letting experience! Additional thank you to Kathi and Sue for their support during our letting period. Would highly recommend their services!

Oksana · 27 August 2026

★★★★★ 5/5

Google

It’s been a long, hard difficult sale for me for various reasons. Mark West has been there for me at all times. I couldn’t recommend Tim Russ any higher. They’ve been really good.

Joan · 14 May 2026

★★★★★ 5/5

Google

Rob and his colleagues have provided an exemplary service in helping me find a rental property. I had a very short timeframe in which to relocate to a new property, and Rob has been extremely helpful from the very first phone call. He has …

Chris · 8 December 2025

★★★★★ 5/5

Google

We have used the services of Tim Russ Beaconsfield for the past 13 years and could not be more happy with their service. Kathi, Sue and the team have been particularly great at dealing with our property over the years and nothing was too …

Rebecca · 8 December 2025

★★★★★ 5/5

Google

Many thanks Kathi for your excellent and prompt service in letting my property. You have done this job for many years now and it all seems to run smoothly even though there are moments of crisis when urgent repairs etc have to be carried out.

Chris · 4 August 2026

★★★★★ 5/5

Google

My wife & I have been letting properties for around 20 years through various agencies. More recently we have let out properties in the Beaconsfield area. Tim Russ & Co have been very helpful. The service from Kathi and Sue has been …

Chris · 8 December 2025

★★★★★ 5/5

Google

I would like to thank Tim Russ and Company for the excellent service provided during the sale of my flat in Beaconsfield. Particularly Michelle Buckingham who kept me closely updated throughout the whole process, Many Thanks ! PN

Phil · 15 January 2026

★★★★★ 5/5

Google

I have dealt with Kathi & Sue over the past 2 years in the letting of property and it's management, they've always been enthusiastic and very helpful in managing any issues which arise and bringing them to a swift resolution...I'd highly recommend their services and support.

Marcus · 22 October 2025

★★★★★ 5/5

Google

We were kept informed throughout. The team (especially Sarah) were extremely helpful and very professional. We have been impressed with the level of customer service provided and would definitely recommend them. A good experience in what is renowned to be a stressful time!

Kirsten · 18 July 2026

★★★★★ 5/5

Google

I've been a tenant of Tim Russ for over 4 years and Kathi has been a pleasure to deal with, as the lettings manager. She is always very responsive, proactive and friendly. If there's a problem she has consistently addressed the issue with speed and efficiency. Very professional and would recommend to potential tenants.

Dorothy · 7 April 2026

★★★★★ 5/5

Google

Mark @ Tim Russ, Beaconsfield was extremely helpful throughout the whole process of purchasing a property. Keeping regular contact and making sure the whole process went as smooth as possible. I would highly recommend!!

Plumbing · 15 December 2025

★★★★★ 5/5

Google

A perfect transaction from start to finish, Michele Buckingham was a fantastic negotiator between myself the buyer & vendor, with prompt communication & any questions / enquiries replied to very promptly. We would definitely use Tim Russ …

Sira · 8 November 2025