Trusted Agent profile · Buckinghamshire
★★★★★
100 reviews across 1 platform
5 Penn Road, Hazlemere, HP15 7LN, Buckinghamshire, HP15 7LN
Tim Russ & Co's office in Buckinghamshire, at 5 Penn Road, is rated 5.0 out of 5 across 100 reviews on 1 platform, including 100 Google reviews rated 5.0.
Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
5/5
GoogleMartin and his team were very professional and helpful. He always kept us up to date with the progress and made the sale of my Father’s house less stressful. I would definitely recommend their services and wouldn’t hesitate to use them again.
5/5
GoogleMy husband and I recently used Tim Russ Hazlemere to sell our house and we couldn’t be happier with the outstanding service they provided from start to finish. Martin took great care listing our property and he and Jo helped us find a buyer within 3 weeks of putting it on the market (which we were thrilled with during the slow autumn market). When it came to exchanging, we had some delays further up the chain and Jo in particular went above and beyond chasing other agents and solicitors every day for a week to try and push it through for us. She kept us updated on the situation and generally made us feel much better during a very stressful time. Overall, we are incredibly grateful for the whole team’s work, and couldn’t recommend them enough!
5/5
GoogleAlways felt looked after and guided us through the process. Very helpful
5/5
GoogleOutstanding customer service from a really professional team. Jo, Martin and the whole team have been great to work with throughout and made for a very stress free sale. It's easy to under-estimate the value that a good agent such as this can bring and they definitely set the bar high. It's the second time we've used Tim Russ and would have no hesitation in recommending them.
Thank you John for your feedback it is much appreciated. You have been a pleasure to deal with. Martin Perry Area Director
5/5
GoogleI recently purchased a property with Tim Rus & Company estate agents help, the way how the team dealed with the documentation and communication is above EXCELLENT. Laura, Jo and Martin has been so supportive, I'm definitely sure I wouldn't have succed without their help. 5 starts with no hesitation and huge THANK YOU!
5/5
GoogleMartin was calm and professional throughout a stressfull time for us which was in stark contrast to our own agent. Nothing was ever to much for him he kept us well informed and even took on enquiries that should've been dealt with by our own agent. He is what an estate agent should be he went over and above his call of duty. Would i use and recomend tim russ to friends and family. Absolutely!!!! Simon and Karen Wilson
5/5
GoogleIf you’re looking for a friendly, professional and honest service, choose Tim Russ & Company Hazlemere. A nervous and anxious seller, the team at Tim Russ took away my stress and took care of the whole process. Dennis, Janet & Martin were always happy to speak to me whatever my enquiry but the person who made it all happen was Jo Roscoe who made the whole process seamless for me and my family. Thank you all, I will recommend you to all of my friends and family.
5/5
GoogleI recently worked with Tim Russ in Hazlemere to sell my house. They did a great job of the usual: valuing it, getting interest, lining up viewings, managing the offer process. Where they really came into their own was their role in actually getting it done. It was a complex process, with a long-ish chain and difficulty in obtaining clarity on the real issues behind delays. Martin, Dennis and team showed relentless attention to clarifying issues, ensuring all bases were covered and gaining trust from all parties involved. That made the difference and finally got the process across the finish line. Big thank you to the team. I would definitely recommend Tim Russ Hazlemere - and indeed will work with them again!
5/5
GoogleWe were delighted with Tim Russ Hazlemere from day 1 when we asked Martin to come and value our bungalow. Knowing the area well he gave us a valuation that he felt was realistic and he and his team went into action. The photographer was very thorough and then the viewings started . Within a week we had sold and through to the completion Martin Jo and the team were at the end of the phone to assist with any ( and many ) queries. We would totally recommend them to anyone thinking of selling in the Hazlemere / Penn area. From the beginning to the end they gave us confidence .
5/5
GoogleWithout Jo and the Tim Russ team we would not have our dream house. They saw the value in the house we had worked hard on and it meant we were able to afford our dream. Our Good Life. I can not recommend them enough. We sold in a week and Jo did not stop pushing until we got over the finish line. Incredible. Thank you.
5/5
GoogleHad an amazing experience with Hazlemere team each and everyone of them were so helpful and kind.
5/5
GoogleMartin was a fantastic help - brought genuine local knowledge and perspectives on the potential of our property to market most effectively, managing the process to close with timely comms and helpful advice to keep things on track. Would highly recommend.
5/5
GoogleA big thank you to Martin and Jo for all their help with the sale of my property during a very difficult time in my life, following the loss of my husband - always professional, yet approachable, sensitive and supportive throughout, they made the process as stress-free as possible - very reassuring during a difficult time. I wouldn't hesitate to recommend their services.
5/5
GoogleMartin Perry at Tim Russ Hazlemere was simply exceptional throughout the process. He reliably followed-up on queries, worked with me to find solutions to obstacles and was diligent, patient and professional at all times. If you can purchase a house from Martin, you will not be disappointed. A pleasure to deal with.
5/5
GoogleMartin and the team at Hazelmere were brilliant. We were buying via them yet they were always impeccably fair and straight. The whole team were always responsive and helpful. All purchases have their own challenges yet we always felt Martin and the team were incredibly professional and diligent. If I were ever selling I’d go to them. M Halloran
5/5
GoogleMartin helped us with a recent viewing. Nothing was too much trouble & he answered all our questions. He understood our specific needs & was empathetic throughout. A kind & warm individual whom we would recommend to anyone looking for a property to buy or sell.
Thank you so much for your lovely review. Martin Perry Area Director
5/5
GoogleWhen my parents were buying a house through Tim Russ, Jo Roscoe was easy to get hold of, pragmatic in her advice and proactively chased the other parties in the chain when process started to take some time. Would highly recommend.
5/5
GoogleTim Russ exceeded our expectations! Laura, Jo, and the entire team guided us through our home purchase with exceptional professionalism. The process was smooth from start to finish, and their expertise was invaluable. Highly recommend Tim Russ to anyone looking to buy a property!
5/5
GoogleMartin Perry was amazing. Very proactive in our house purchase, always on the end of the phone to update us. The team are all lovely too, anytime we have spoken to them, they’ve been so helpful.
5/5
GoogleMartin Perry was amazing. Very proactive in our house purchase, always on the end of the phone to update us. The team are all lovely too, anytime we have spoken to them, they’ve been so helpful.
5/5
GoogleWe engaged Tim Russ Hazlemere branch to sell my late mother's house. Very satisfied with the service received from their office especially Martin Perry who acted in a professional manner and offered worthwhile advice about which solicitors to use for the conveyancing. Would recommend and use again.
5/5
GoogleI have just exchanged on a property which was on the market with Tim Russ (Hazlemere). Jo the sales manager has been wonderful. Being the buyer I felt I could call/email her anytime with a myriad of questions, which she always answered or got back to me in good time reliving my nerves. Highly recommend this company and team.
5/5
GoogleEveryone at Tim Russ & Co in Hazlemere was very friendly and efficient. The sale of our property went through without any problems thanks to their professional services. They were also very helpful when we raised any queries and we would have no hesitation in recommending them.
5/5
GoogleWhat a lovely team. Friendly and helpful, yet professional and thorough.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
