Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNorthampton branch is one of the best…
Northampton branch is one of the best estate agents out there. The sales team know exactly what they are doing. Their service has always been very flexible,friendly and professional from start to finish. You simply can't ask for anything more. Thank you 😊 🙏
Rahel · 26 April 2026
★★★★★ 1/5
TrustpilotWorst management and money eaters
Worst management and money eaters, fake, scam, plesse avoid Stevenage taylors. I have given my property to let and manage to Stevenage Taylors, oh my God, they looted me almost every now and then. Many hidden charges and when I ask to end the contract they asking me £720 and 6 months notice. This is absolute loot. Now Iam end up with nowhere, I may go legal action against them. Same thing their sales team did to me when I put my property for sale last year which they signed trapped me and signed solo contract. Finally they did not sold the property and because of solo contract, i stuck with Taylors. This is illegal.
Mukesh · 24 May 2025
★★★★★ 1/5
TrustpilotTaylors Cardiff Bay letting landlords down
I am one of those landlords who feel totally let down by Taylors for not informing their customers about the proposal at Victoria Wharf to ascertain support for RTM. If my wife wasn't on Facebook, we would have no idea that such an important change was being considered. I've emailed Taylors three times, and phoned them twice and have yet to get a response from anyone. First call, no answer, second call no answer, left voicemail requesting a call back. That was four days ago, and still no response. Not only are they failing their customers by not informing them of this proposed fundamental change to how our apartments are managed, they are also displaying a shocking level of customer service and complete disregard in not responding to enquiries on this matter.
Nigel · 20 September 2022
★★★★★ 5/5
TrustpilotLettings management
Nathaniel Allibone has been excellent in managing my property keeping things as stress free as possible. I would highly recommend him.
Mamun · 27 August 2025
★★★★★ 1/5
TrustpilotTaylors happy to rent with rats…kettering
Taylors Northampton happy to rent out a property in kettering that it turns out every tenant left within a year because of no insulation and can't afford to heat however many oil heaters you use - turns out the rats got cold and ate their way inside - they soon left because its so cold. Even the letting agent who attended to see rat hole said its warmer outside! 3 months of no action despite rat faeces, tenant left for health reasons - taylors were aware of, guess what , its been relet within days after the rat hole filled with expanding foam & painted over. There is a formal complaint being made for negligence. Genuinely hope nobody from the taylors families ever need to rely on such poor service providers. You should be ashamed trying to cover your tracks, especially you Helen, never answered an emergency call but fired off hope your happy with repairs when tenant had left???? And no I am not the tenant
TG · 9 March 2022
★★★★★ 5/5
GoogleWe used Taylor’s in Wolverton to sell our house and I cannot recommend them enough! Ankit was fantastic, sold our house in one weekend and updated us with every step until we completed. As first time sellers the experience was daunting but Ankit was so helpful with every part that it was easy.
Vicky · 16 April 2021
Agent replied · 16 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe had various issues to overcome with the sale but Ankit was incredibly proactive and quick thinking - which made all the difference. He is an excellent communicator - kept us up to date at every stage, has a thorough knowledge of the local market, and a true professional. We're extremely grateful.
G · 17 June 2020
Agent replied · 16 June 2024
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*review. Kind regards, Donna.
★★★★★ 5/5
TrustpilotI had a very excellent experience with…
I had a very excellent experience with how the team handled my moving into a property they manage in Newport especially with the assistance of the wonderful ladies Shantae and Georgina who where professional and forthcoming with how they handled my renting experience 👍🏽👍🏽👍🏽👍🏽
Chukwuebuka · 14 February 2026
★★★★★ 1/5
TrustpilotSo I was looking to sell my property…
So I was looking to sell my property and was sold bag of lies from these jokers at Taylor’s estate agents.•Customer service skills from Luton branch staff were non existent.•The marketing manager ADAM Bolton who signed us up told us lies regarding the contract just to get us signed in and after said he did say those things just 2 days after! SHOCKING •Advertising was shambles, spelling mistakes, •Actual viewing that was scheduled on agent showed up at all and no apology. So no thank you I will take my business else where. Just guys are jokers and I wud recommend you use another agents.!
Micheal · 26 May 2021
★★★★★ 5/5
TrustpilotPerfect execution of a sales transaction
Wasim of the selling team did an excellent job in helping us to sell a house in Oxford.
Alan · 17 August 2026
★★★★★ 5/5
TrustpilotWe have been landlords for more than 18…
We have been landlords for more than 18 years now.We used numerous Estate agencies in the past.In our many years of experience, Taylors Estate Agent are the best agency who have managed our properties. All the staff we deal with are very helpful.Miss Maria Kemp in particular is a first class manager.Her communication skills, professionalism and attention to detail are second to none. She also acts very swiftly in addressing any issues. Very highly recommended Thank you very much Maria for all your input.
AHMED · 14 January 2021
★★★★★ 5/5
TrustpilotYet another great service!
Yet another great service from the lettings team. Vienna & Lesley have been persistent and professional throughout. The covid impact has left me rather downbeat but the ladies have been optimistic ad continued forward, and their tenacity paid off. As I have come to expect (im spoilt now) they go above my expectations, which is very reassuring and comforting. Vienna is a great asset to the team and is always on hand - Lesley has built up a great team! I highly recommend!!!
Bobbi · 8 December 2020
★★★★★ 5/5
Trustpilot5 Star's doesn't do David, Katie and Taylors Swindon justice!
5 stars doesn't do David, Katie and the team at Taylors in Swindon justice, David was an absolute legend when it came to letting my house out, no only did he take excellent photographs, full listing details, my property went on their website on a Friday and Monday morning I had a call to say a Let had been agreed, rent payments have been on time every month, any questions I've had have been answer quickly.When we came to list my wife's house ready for our move we went straight to David, I didn't think it was possible to beat last time but they had a let agreed the same day we instructed them.David should be well on the way to winning Letting Agent of the year (if such a thing exists!)If your considering letting out your home - use Taylor's it's as simple as that!
Paul · 10 September 2020
★★★★★ 1/5
TrustpilotWe listed a property with the kingswood…
We listed a property with the kingswood estate agents who advised to put it on as an auction. The original value of the property was set at £210,000. Within a month of the property being listed the auctioneer was already trying to drop the price of the property by £40,000 to £170,000. We were not happy about this as it had hardly been on the market for a while and didn't want to lose that much value in that short of a time. We asked that the property be relisted normally and not on auction which Taylors advised they would do. 6 weeks later we get a message from Taylors stating they'd had no interest and to request we drop the price again at which point we checked the advert online to find out they were still advertising the property on as auction and had no changed it as requested. We were pretty annoyed about this and asked that they remove it from listing and we would go elsewhere as they had made a complete mess of trying to sell our property. This is also an ex rental property so it is costing us money to hold onto it empty.
Glyn · 17 December 2024
★★★★★ 1/5
TrustpilotGloucester branch - useless for letting. Avoid.
I’ve signed up for full letting management of my property, while working away, through Countrywide (actually Taylor’s in Gloucester, who come under Countrywide). Useless.They have to be prompted to do even the most basic things such as arranging for safety certificates, property checks etc.The full management service is supposed to come with a web portal for landlords. Never updated.Nobody answers the phone at the branch. Nobody replies to emails. When trying to contact the tenancy renewals team, the automated system sends you on a seemingly endless loop (“Press 1 for renewals” end up being passed straight back to menu options)Never update their internal system, so if you do get hold of someone they never know what’s happening. Paperwork has been lost. Instructions never followed.I have no idea what they do. Absolutely useless.
Chris · 21 July 2020
★★★★★ 1/5
TrustpilotAvoid like a plague
Horrendous Lettings agency, ready to gulp down entire of your deposit, that's their game. You cant escape, so if possible dont get into it. Anyone struggling can consult me, shall let you know how to extract every last legitimate money that you deserve to be returned. I took them to the adjudicator and won.
Soumya · 2 October 2025
★★★★★ 5/5
TrustpilotJane Cook(Taylors Downed) is amazing! …
Recently purchased a property via Taylors Downend. All staff were very helpful. In particular, Jane Cook. She knew exactly what was happening and always updated me when requested. Excellent!
Fay · 11 April 2026
★★★★★ 5/5
TrustpilotFANTASTIC CUSTOMER SERVICE
FANTASTIC CUSTOMER SERVICE I just recently rented a property in Leighton Buzzard, I am impressed how excellent customer service Taylors provided. James was responsible for my case. Thanks for his clear communication, experience (knowledge about the property market) and nice personality I was able to rent a property in just a one day! I would like to say thank you and I am sure I will use TAYLORS services in the future.
JUSTYNA · 7 April 2021
★★★★★ 5/5
Trustpilot5 Star Service!
All of the staff at Taylor’s Lettings have been so helpful, friendly and incredibly knowledgable. No question or query is ever too much to ask. We would especially like to thank Joanne, Sean and Natalie who have assisted with the whole process of us moving into our beautiful rental! Thank you for all your help!
Amberley · 23 May 2023
★★★★★ 1/5
TrustpilotBooked to view a property in bradley…
Booked to view a property in bradley stoke by someone called Joe. He rang in the morning to confirm, we went for our viewing for no one to turn up for at least 10 - 15 minutes late, then he didn't have the keys and had no idea how to get in and said his phone doesn't work. He then walked off after cancelling our viewing, soon after another couple turned up to view the property and they were there to meet the same agent who they called to come straight back, he came back and give the same excuses to the next couple
Mr · 3 September 2024
★★★★★ 5/5
GoogleAnkit was very professional throughout the sale of my home. Always easy to get a hold of and willing to answer my numerous questions. If you are considering using Taylors Estate Agents Wolverton, my advise, don't hesitate.
S · 25 March 2021
Agent replied · 16 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 2/5
TrustpilotBedminster office
Bedminster office - I had hoped that this one would be different. But if you like inaccuracies with details and not being able to explain their processes then they are for you. When I complained I was told that they'd followed their processes but it seems that they like to kept that information to themselves.
Rosemary · 9 July 2025
★★★★★ 5/5
GoogleNot the easiest of sale/purchase however the service provided by Ankit has been exceptional! He has been supportive, reliable, professional and trustworthy at every step of the way. We really appreciate your help and highly recommend!! Thanks so much Ankit
Kirsty · 16 April 2020
Agent replied · 16 June 2024
Thank you for your kind comments and 5* review! Your words have been made known to our local team as well as your recommendation. Best wishes, Scott
★★★★★ 2/5
TrustpilotTerrible communication, Bristol branch AVOID
Honestly do not bother using Taylors on Sandy Park Road Brislington, Bristol. Hands down the worst estate agents we've ever used.
Tom · 30 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.