Taylors Estate Agents reviews

★★★★★ 5/5

Google

From the moment I met Adam, I was impressed by his exceptional service. He showed great knowledge of the area and a genuine passion for selling homes. When I decided to sell with Taylor’s, the process was incredibly quick. Adam quickly arranged for photos of my property to be taken and listed online as for sale. To my surprise, my home was on the market for just three days before I received a great offer. While selling a home can be challenging, Adam was always there to help me with any issues that arose. He was also incredibly proactive in chasing the chain, which ultimately made it possible for me to buy my perfect home. I can’t recommend Taylor’s enough, and I want to express my deepest gratitude to Adam for all his invaluable assistance throughout the process.

Chloe · 12 July 2025

★★★★★ 5/5

Google

I dealt with Adam Beresford at Taylor’s after having very negative experiences with a different local estate agency, and the experience was a dramatic improvement. Everything Adam told me would happen, came true. We put the house on the market, it sold in the time frame he quoted, at the price he quoted and exchanged within the time frame he advised. Again, all of this was the exact opposite of my experience with other local companies- who I found to be very challenging. Dealing with Adam and Taylor’s was very simple, straight forward and i highly recommend them to someone looking to sell in the local area.

Lewis · 11 July 2025

★★★★★ 5/5

Trustpilot

Nathaniel Allibone

Nathaniel Allibone, my property manager who is managing my apartment has been amazing. I reside overseas and the fact I can have peace of mind knowing that I can fully rely on Nathaniel to deal with all issues related to my property. Always quick in responses, swift in answering, communication between the tenants as well. I highly recommend Taylor’s letting.

Ai · 5 January 2026

★★★★★ 5/5

Trustpilot

Exceptional Service from a Truly Dedicated Agent - Thank You Georgina!

I cannot recommend Georgina McCronachie at Taylors Estate Agents highly enough. From start to finish, her commitment was outstanding. What truly set her apart was her willingness to assist us even during her personal time, a level of dedication that is rare to find.

Lloyd · 20 January 2026

★★★★★ 1/5

Trustpilot

Don’t bother using them

So we booked the appointment well in advance it was fine then I received three phone calls from three different people then I got told that one of their viewers had gone sick and blah blah blah and I said forget it. Do you know what if you can’t be bothered to communicate properly with each other and phone me over the same things and send me 20 odd emails or thanking me for picking you I can’t be bothered because I can’t guarantee you’re gonna sell my house properly. Don’t bother using them.

Swinoki · 21 April 2026

★★★★★ 5/5

Trustpilot

Thanks Nathaniel Allibone & team

As a landlord it is great to deal with Nathaniel and her team. They are efficient and ensure that tenant requests are promptly resolved. They are transparent in what work was done, how much it will cost and the impact of not doing the work. I can even be away and trust them to make the right decision on my behalf that is cost effective. Thank you so much Nathaniel Allibone and her team for doing a sterling work.

Mr · 11 September 2024

★★★★★ 1/5

Trustpilot

AVOID AT ALL COSTS

I would have given a zero star rating but it would only allow 1 star. Avoid at all cost. I would never recommend this company along with Jjl interiors Ltd landlords to anyone. The communication from the both of them is extremely shocking. I rented out a property which seemed to be all good. However, once moved in, there was problem after problem. Which every problem was reported back to them as things needs repairing. From leaks in the roof, sewer drain backing up into the toilet and sink, rats running around, mould growing up the side of the wall in the kitchen, no fascia on the outside wall where the rats were getting in. these were main things that I reported starting back in July 2023, in which I had to chase them up constant to try and get these sorted as these are something that should be a big priority. Upon emails and phones calls that were sent, still nothing was done. They eventually got someone to come out after months, to look at the roof and done a horrendous job as the roof still leaked. They were supposed to put the fascia on but left it on the floor in the garden. I sent a picture of the rats to them and still done nothing. The sewer drain kept backing up and flooding the garden with sewage which backed up coming back up into the toilet. I reported the drain in the November and nothing got done. With the rain pours that we had did not help with it at all. There were so many other minor problems that I had yet to report such as the front door dropped so it was difficult to lock/unlock, no seal in the living room window so you can see outside, the living room light and dining room light were wired wrong as one switch did not work and the other would turn both of them on and off at the same time, when the gas had an inspection the engineer said that it was earthed wrong, I could go on with so many other issues but I didn’t get around to reporting them due to trying to get the other issues sorted. The communication is shocking. June this year I had a contractor come out to look at the roof after months of reporting that roof still leaks, he came and didn’t do anything because he said that whoever patched it up did a really bad job that the whole roof needs replacing. This was the last straw and managed to end my agreement. Now on the next problem, the tenancy ended at the beginning of July last month and now the landlord has the audacity to deduct money off my deposit for cleaning deductions, which I had left the property in high standard and clean which I have photos and videos to prove how I left it. He is only giving me just over half of my deposit back. And I’m still trying to get any of my deposit back and now trying to get an answer from the agency and landlord seem impossible. The stress that the agency and landlord have put me through since I moved in has been awful. They made the house look nice etc until you move in and see the close ups which turn out to be horrible patched up work. I just want my deposit back and be on my way but they cant even seem to do that. Considering they have a 90 day period where they hold your deposit for, they don’t seem to be in any rush giving it back. I will be taking this further as I haven’t heard anything back yet again and have none of my deposit back!

Louise · 10 August 2024

★★★★★ 1/5

Trustpilot

Security Deposit not being paid

Looked at a property in Northampton, after viewing the property decided to move forwards with the rental and was asked to pay a security deposit. Unfortunately the reference checks failed and was promised my security deposit back with 3-5 working days. 10 days later was told that there was a problem with the refund system and would get the payment by the Friday. No funds had been returned. Spoke to the Northampton branch and was told that the person I was dealing with was out of the office until Monday. Not happy as having to wait nearly 3 weeks is just unacceptable.

David · 13 February 2026

★★★★★ 5/5

Trustpilot

Joe Ashton

Joe Ashton - Stevenage base.From the first viewing to exchanging and completing Joe was amazing. He constantly was chasing unanswered questions from other companies ensuring we had the correct answers in a quick time. He was ALWAYS contactable and able to answer our questions, making our first house buy so much easier. He was thorough one our first house viewing showing us each room and able to answer all questions we had in such detail. 10/10.Thank you again Joe for making our first house purchase such a great experience!

Nick · 27 July 2024

★★★★★ 5/5

Trustpilot

I was in a very difficult situation…

I was in a very difficult situation with accomodation, so I fortunately bumped on Taylors online. I saw a very beautiful apartment but wasn't sure of getting it at that moment I needed it. But to my greatest surprise the letting agent( Ruby) and her partners made it happen. The paper works, vetting were swift and and amazing and now I am settled with my family in a beautiful home. Thanks to the management of Taylors and staffs for their receptive and professional approach. You guys are the best.

David · 6 February 2026

★★★★★ 1/5

Trustpilot

Time waisted and unprofessional

I had a market appraisal appointment scheduled with Taylors at the Luton branch, with Patrick assigned to attend. Unfortunately, he did not turn up to the appointment and made no effort to contact me beforehand to let me know he would not be attending. I found this completely inappropriate and highly unprofessional. What makes this even more disappointing is that this is the second time in a row this has happened. Such a lack of communication and reliability reflects very poorly on the service and has wasted my time

Julita · 23 January 2026

★★★★★ 5/5

Google

Highly recommend! Excellent professional service provided by Ankit and the team. Personal service that made us feel at ease during the ongoing challenges of moving during the COVID-19 pandemic. Always kept fully informed, the team were always available to answer any questions, either by phone or email. We always felt a priority and that Ankit and the team had our best interests in mind to achieve the best possible outcome in a timely manner. Many thanks to the team for all your hard work!

Bronia · 16 April 2021

★★★★★ 5/5

Google

Working Taylors in Wolverton for both the sale of my house and purchase of my new property was a great decision. Communications and overall levels of service were excellent and in particular Ankit Kakkad was fantastic all round, following up queries, enhancing and clarifying communications throughout the chain. I was always updated and never left hanging. Thank you Ankit! I would recommend the Taylors Wolverton team to work with to anyone considering them, especially in the Wolverton/New Bradwell area.

Corinna · 25 March 2021

★★★★★ 1/5

Trustpilot

If I could score less than one star I…

If I could score less than one star I would. I called about a property, turns out it was false advertising and a scam and illegally listed. The lady on the phone was rude and condescending, she didn't listen to anything I said and kept repeating the same questions, she couldn't get her facts right and then she had a hissy fit and hung up on me. If they treat all their customers like this they will be out of business in a week. They definitely don't know GDPR law, they may end up in prison with a £18 million pounds fine

Rob · 1 December 2025

★★★★★ 1/5

Trustpilot

The worse agency

The worse company ever expecially that one in Watford. They are absolutely useless and careless. They rent my property to a single mother who knows the trick to obtain everything free in this Country. The estate agent did the tenants game. I was not an expert in this field, because, was the first time rending my house and they took advantage of me. As estate agent should have done the best for me to protect me from scams instead they did not do anything to protect me but they only interest was money. I realised that Taylors Watford are useless puppets. The contract with the "lovely tenants" ended in November 2023 and they are still in my house. The management is going through the court to get them out. Thanks to God I rent the house with the full management and paid the insurance otherwise I would not get any payment and this would have been a disaster for me. I rent my only house, the one I was living in for a valid reason, not because of being greedy but because I needed an extra income and since December I did not receive anything into my account, though, the management send me an email that they would meet the cost of the rental. The council is also chasing me for the council tax, which obviously, I am not going to pay as I am not living in the property. Look at what a problem this agency is giving to the landlords! ! I am just disgusted of the fact that the agency should guide and protect the landlord, instead it looks like to me they only protected the tenants. I would not be surprised if the tenants tipped the agency to scam me. I will update the full story when everything ends and I will get possession of my only living place

Filomena · 14 February 2024

★★★★★ 5/5

Trustpilot

Derren Cullum

I am delighted to express my utmost satisfaction with the exceptional service provided by Derren Cullum, the Marketing Manager at Taylors Bedford Branch. From the moment I engaged with Derren, his friendly demeanour immediately put me at ease, creating a positive and welcoming atmosphere. Derren's extensive knowledge was evident as he effortlessly provided all the information I required, demonstrating a profound understanding of the real estate market and its intricacies.What truly set Derren apart was his genuine commitment to ensuring I had a clear insight into how to proceed with my property-related decisions. His insightful guidance and valuable suggestions have been instrumental in shaping my approach, and I feel confident moving forward, thanks to his expert advice.Derren Cullum's professionalism, coupled with his amiable nature, made the entire experience productive and enjoyable. I am genuinely grateful for the outstanding assistance I received from Derren and would wholeheartedly recommend him to anyone seeking a knowledgeable and personable expert in the realm of real estate marketing. Taylors Bedford Branch is fortunate to have such an exemplary individual leading their marketing efforts.

Adam · 9 January 2024

★★★★★ 1/5

Trustpilot

I deeply regret not reviewing this…

I deeply regret not reviewing this agent before signing with them. There has been very little demonstration of care and consideration, especially towards the tenants. Despite moving into a home with clear issues such as faulty appliances, mold, and a non-functional boiler, the agent claimed helplessness and instructed me to resolve these concerns by reading the online manual myself. This lack of responsiveness and accountability has left me feeling utterly disappointed with the overall service provided. prospective tenants, beware.

EI · 29 December 2023

★★★★★ 1/5

Trustpilot

Absolute idiots

Absolute idiots, let a bunch of students rent the property partying until 4 in the morning most nights, living next door and got to be up at 5am for work doesn't go well, contacted them they said

James · 15 September 2026

★★★★★ 1/5

Trustpilot

If I could give them zero I would

If I could give them zero I would. Still holding onto my Holding deposit when they promised me faithfully it would be returned by BACS within 24 hours. Poor quality - didn't know where keys were - GDPR really questionable - breaks the law

Aileen · 28 July 2026

★★★★★ 5/5

Trustpilot

Fantastic Lettings Team at Bedminster

Fantastic Lettings Team at Bedminster. Friendly, charming and accommodating. Superb team. Vicki was amazingly accommodating by going above and beyond her duties for our viewing, which we are most indebted for. Taylor (yes that right, am not making it up) of Taylors is charming and informative, keeping us updated through the whole process and providing myself and my wife peace of mind. Lauren friendliness made us feel welcomed when picking up the keys. We were given a wonderfully lovely Welcome to Your New Home Gift Box that contained several delightful treats. Overall, a most first rate team with faultless delivery of customer service skills and a complete joy to interact with. Thank you everyone for all your hard work throughout.Mr & Mrs Williams of St Ann's

Sean · 12 July 2023

★★★★★ 5/5

Trustpilot

Happy Tenants

Had the opportunity to move into a new build house nearly 10 years ago with my young family, Property is amazing,and is now are home ,good staff and having a maintenance service also is a massive help,if anything goes wrong in the house.

Craig · 16 April 2025

★★★★★ 1/5

Trustpilot

Absolutely the worst estate agent I…

Absolutely the worst estate agent I have ever used! They are only professional when they stand to get commission out of you upon renting a property. I rented a flat in watford from Feb 22 to Jan 23 & in the beginning, they bent over backwards to make sure I rented the property & kept asking me for google reviews. I dealt with Jonathan Blye initially. When my tenancy was due to come to an an end, they then became aggressive & incredibly unprofessional. It is clear that when there is no commission to be made, all humanity goes out the window!!!I was given no notice for when the property was put back on the market. Jonathan claimed he had spoken to me to advise me of the updates & and viewings, but he definitely had not. As he then realised he made a mistake, instead of saying sorry - he then went on to verbally abuse & patronise me because the times he had organised without my consent for viewings did not suit. I complained to head office after he put the phone down on me & was verbally abusive to the point I was left in tears. Head office did nothing & refused to take the matter further. I was simply told that they would deal with it in house which in other words means, they will do nothing!Saqab Rafiq then took over the viewings who was just as bad! He arranged viewings with possible tenants & simply turned up with them at the door without notifying me whenever he felt like it! There was no 24-hour hour notice & pleaded at the door to be let in. He also informed me that he had heard the conversation between me & Jonathan & told him it was wrong but that I would never receive an apology. The deposit was the final nail in the coffin as they held onto it unnecessarily. I waited the contractual 10 days after I left the property early to help them out and heard nothing! I had to hound them via email on numerous occasions. They blamed the landlord for the delay, which was a complete lie as i had to contact her myself for proof. I then received it 28 days after I had left the property. They are a bunch of budget cowboys, to say the least, and they need shutting down! DO NOT USE THIS BRANCH OR COMPANY!!!!!

Hiba · 28 February 2023

★★★★★ 5/5

Google

Ankit Kaddad at Taylor's Wolverton was amazing throughout. He sold our house in 2 days and helped facilitate us finding our new home within the same week, also through Taylors (Stony Stratford branch). He has been the voice of calm through quite a stressful time. He is professional, courteous, helpful and friendly. I can't recommend him highly enough. Thank you Ankit

Susan · 16 April 2021

★★★★★ 5/5

Google

Brilliant service from taylors👍👍👍.Ankit the taylors agent was great phoned us up the day the house came in, and we bought it in 10 minutes, spent his time checking we we ok and during the process he was attentive and at the end of the phone for questions. 5 stars we are so grateful , finally a great estate agent😀😀😀😀Highly recommend Paul and michelle

Paul · 16 April 2020