Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRomans manage my let properties and regularly find new tenants even before the previous ones have left. They have also sold some of my properties in the past year finding buyers within just a week or two of going on the market.
Graham · 18 June 2020
Agent replied · 17 June 2024
Hi Graham Thank you for the 5 star review of our High Wycombe branch. It is pleasing to read your comments and glad the team have been able to provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans
★★★★★ 5/5
TrustpilotBen gets things done !
Ben gets things done !Always polite, helpful & looks to get issues dealt with as fast and as smoothly as possible.A credit to Romans
Shirley · 22 March 2023
Agent replied · 17 June 2024
Dear ShirleyCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotBuying in Maidenhead
We are looking to buy a house in Maidenhead - have looked at well over 20 properties, and have found Romans to be one of the best. They are on time (which apparently is not a given!). Davina Dobe, who has been showing us around, is friendly, not at all pushy, but enthusiastic and knowledgeable. And she really got us - and so knew just what to show us next. So have been really impressed.
Tess · 21 January 2020
★★★★★ 5/5
Trustpilot5 star review for the staff at…
5 star review for the staff at Bracknell Romans. They have been absolutely fantastic since the start of enquiring about a house. They have helped with selling our house. Giving us lots of information and always going above and beyond to give us feedback on every viewing from our property. Personally I think all the staff at the Bracknell branch are an asset to Romans. Thank you for making a stressful time a lot less stressful!Molly and Michael
Molly · 29 May 2018
★★★★★ 5/5
GoogleGreat company. Steph gave me quick and efficient updates throughout and made my first home purchase a smooth and enjoyable one.
Hayley · 18 June 2023
Agent replied · 17 June 2024
Dear Hayley
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotGreat estate agents in Fleet
Great estate agents in Fleet. Branch manager & whole team were great communicators from the start of my sale process. Although there were ups and downs throughout, I felt well supported by the team who were warm, professional and positive! Would definitely recommend 😃
L · 23 January 2024
★★★★★ 5/5
GoogleWonderful service & help from Lewis at Romans in High Wycombe. He helped me through the process thoroughly & was I able to move into my flat speedily, without a hitch!PositiveProfessionalism
John · 18 June 2022
Agent replied · 17 June 2024
Dear John Buttigieg,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 4/5
TrustpilotI rent a flat through Romans
I rent a flat through Romans, and my account manager Donna‑Marie Brant does a good job of keeping me informed and communicating clearly whenever there's an issue with the property or tenant.
Gary · 21 April 2022
Agent replied · 17 June 2024
Dear Gary,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 5/5
TrustpilotIn our opinion all the staff at Romans…
In our opinion all the staff at Romans Sandhurst provided exemplary professional support to us for our house move.Above that was Catherine, our hand holder extraordinaire, a patent, kind, tenacious, knowledgeable lady who kept us sane during our particularly stressful house move.Thank you all
CR · 9 January 2024
★★★★★ 5/5
GoogleFast, efficient, in good atmosphere, the service just as I needed. Found the property and in a short after that we could move in, without any problems. Thanks Liam!
Grzegorz · 19 June 2018
★★★★★ 1/5
TrustpilotThey will try to take your money
They will try to take your money. dont take no deposit option, we had a end of tenancy professionally cleaned and they still charged us £400 for their cleaning without providing any evidence. Absolute scam!
Kate · 12 October 2021
Agent replied · 17 June 2024
Dear Kate,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectati on in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotGreat Property Management
I have been dealing with Isabella York at Romans for over a year now. She has effectively managed my rental property and renewals. She always responds to emails quickly.
Ash · 9 August 2022
Agent replied · 17 June 2024
Dear Ash,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotHad are 1st house inspection
Had are 1st house inspection. Feel it went well. Had No problems letting take pictures or ask any questions. Got good feed back. Very polite and professional = thanks
Barry · 8 August 2022
Agent replied · 17 June 2024
Dear Barry,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotThey have been as informative as…
They have been as informative as needed. Especially happy with a Move Manager.I think we have been lucky to have had a short and smooth transition.
Natasha · 2 December 2022
Agent replied · 17 June 2024
Dear NatashaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 4/5
TrustpilotThank you, Pooja!
Thank you, Pooja, for the prompt, friendly and courteous management of the property we have rented in Reading! We are glad to have you as our point of contact! Great work!
Mathy · 6 May 2022
Agent replied · 17 June 2024
Dear Mathy, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
★★★★★ 5/5
GoogleHad professional and excellent service from the team at High wycombe. Especially from Lewis, Rachel and Lisa. Would definitely be recommending Romans as a top property agency:-)PositiveResponsiveness, Quality, Professionalism, Value
Ala · 18 June 2022
Agent replied · 17 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
TrustpilotWe have used Romans for our new home to…
We have used Romans for our new home to rent. The whole process went forward smoothly and the people involved from the Winchester brunch were all lovely and helpful. Highly recommended
Nick · 21 April 2022
Agent replied · 17 June 2024
Dear Nick,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
GoogleBeen absolutely amazing with me and my wife. We've been dealing with Mo and Ben for the duration and we have had brilliant results and constant contact. Couldn't recommend enough. Great work guys
Daniel · 28 July 2024
★★★★★ 5/5
TrustpilotProperty Inspection
We have had a really lovely property inspection experience with Jo Malone. She was so friendly towards my daughter and me, and made everything easy and comfortable. Even offering advice about Cillit Bang!
Katharine · 6 January 2022
Agent replied · 17 June 2024
Dear Katharine Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 4/5
TrustpilotRomans were pretty good
Romans were pretty good. I am a first time buyer so I don’t have any previous experience to compare things but I felt overall they were good.
Kieran · 8 October 2022
Agent replied · 17 June 2024
Dear Kieran Mccartney-patel, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotOutstanding customer service!
Outstanding customer service and efficiency in securing our new tenancy. Big thanks to both Nathan Poulter and Dan Hind for their time, professionalism, knowledge and assistance! Great team, highly recommend.
Charles · 16 May 2022
Agent replied · 17 June 2024
Dear Charles,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 5/5
TrustpilotReally great experience with Romans
Really great experience with Romans, at stage of the lettings process and especially support with any maintenance issues once moved on - Aston Busby deserves a particular mention!
TH · 12 August 2022
Agent replied · 17 June 2024
Good morning,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotDO NOT USE..DO NOT USE..DO NOT USE
Totally unprofessional. Dire communications. No clue how to treat people. We were in a chain of 4 for a house move and due to this bunch of morons being totally clueless…..it hasn’t happened…..they just don’t give a damn…..don’t know how they are in business…
Derek · 14 December 2023
★★★★★ 5/5
GoogleJazmin McKnight worked extremely hard and professionally to help me find a new Flat to live, would recommend Romans.
Lukey · 18 June 2023
Agent replied · 17 June 2024
Dear Lukey
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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