Trusted Agent profile · Buckinghamshire
★★★★★
795 reviews across 2 platforms
8 Hill Avenue, Amersham, HP6 5BW, Buckinghamshire, HP6 5BW
Hunters's office in Buckinghamshire, at 8 Hill Avenue, is rated 3.1 out of 5 across 795 reviews on two platforms, including 238 Google reviews rated 5.0.
Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
1/5
TrustpilotAppalling group of folks!
Appalling group of folks!This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!
5/5
GoogleI worked with Niral Batavia and Nikki Cull, who were selling a lovely property in Hyde Heath for some clients. Both are exceptionally professional. Niral's experience in the industry proved valuable throughout the entire process. It was great working with them as a buyer of one of their represented properties!
Dear Jenny, Thank you so much for your lovely review. We are so pleased you were happy with the service you received from us when buying your new home. Wishing you all the best for the future. Kind regards Nikki and the Hunters team
1/5
TrustpilotAbsolute s#*t show
Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!
1/5
Trustpilotso bad discriminated by this company…
so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them
5/5
GoogleNikki was the first estate agent we met when we started the process for looking for a new home. We both liked Nikki's manner which wasn't pushy or over the top (unlike some agents we have come across). She knew the houses well and their vendors so could answer all our questions then and there. Very happy we bought our house through Hunters. A calm and stress free transaction. Thanks very much Nikki!
Dear Kirsty, Thank you so much for your lovely review. We are pleased you were happy with the service you received from us and it was a pleasure to help you buy your new home. Wishing you all the best for the future Kind regards Nikki and the Hunters team
1/5
TrustpilotMoney for nothing
Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!
1/5
TrustpilotAvoid this agency at all costs.
I paid a £135 holding deposit to secure a room with an agreed move‑in date. The moment they took my money, they changed the date and told me I could only move in several days later. Because of their change, I could no longer proceed and asked for a refund, which they refused.
5/5
GoogleNiral has been amazing. He has gone above and beyond what is expected and has been a pleasure to deal with. He has shown patience and compassion on what has been a long and tricky sale. I wouldn't hesitate to use Hunters again and would recommend to anyone.
Dear Donna, Thank you so much for your kind review, we are so pleased that the service you received from us exceeded your expectations. Wishing you the very best for the future. Nikki and the Hunters team
1/5
TrustpilotAre the staff in the Highfield Road…
Are the staff in the Highfield Road office volunteers on some sort of day release programme ? I can only presume so because no company management in their right mind would pay them to do NOTHING, my 3 messages to request a viewing fell on deaf ears, yet it is still available for rent, appalling behaviour, does the owner of the rental know who they have looking after their property, in this case they soon will, Land Registry gave me the owners details and I am in the process of asking the owner directly for a viewing appointment as their "representatives" are awol.
5/5
GoogleMy partner and I bought a house through Hunters and had a fantastic process the whole way through. Both Niral & Nikki were very responsive, always on top of things and making sure everything was moving along as quickly and smoothly as possible. Would definitely recommend!
Dear Greg, Thank you so much for your lovely review. We are thrilled you were happy with the service you received from us and it was a pleasure to help you purchase your new home. Wishing you all the best for the future. Kind regards Nikki and the Hunters team
1/5
TrustpilotUNPROFESSIONAL AND DISHONEST
Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"
5/5
GoogleNiral and the team at Hunters did a fantastic job selling our house. I spoke to six estate agents and Niral had by far the best strategy for selling in the current market conditions and basically just made it happen. The team were very professional, helpful and always available to talk to. If I had anything else to sell I'd definitely go with Hunters again.
Dear Edward, Thank you so much for your kind review. We are pleased that you were happy with the service you received from us. All the best for the future. Kind regards Nikki and the Hunters team
5/5
TrustpilotI had an exceptional experience working…
I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient.
1/5
TrustpilotAwful experience
Awful experience. Poor repairs. Illegal eviction - should have been a section 8 as landlord was selling up and tried to use the deposit for renovating the property into a HMO. Hunters also charged the previous tenants for professional cleaning which we were told would be happening in the first week or so of moving in. It didn't. They then tried to charge us for the same service. Wonder how many customers they do this to. Also charging for items not on the property but given to a neighbor, and later thrown out by him on his own garden area q(he advised landlord and hunters it was his to get rid of). They have identified it as formerly mine from property inspection photos which legally should not be taken of my possessions. Con artists. Pending further action.
1/5
TrustpilotTotal scammers!
Total scammers!! Do NOT recommend at all!! I rented with with them for 4 years, was okay at first then it gotten difficult to get things properly fixed, they left us without a fridge and freezer for over a year so I had to buy my own! They send out the same repair men that told me over and over again they could t properly fix various things as it needed updating and my landlord was refusing to update (handyman’s words not mine). We had a mice infestation that I had made them aware of but nothing was done and they ended up coming into the house eating through all my kids Easter eggs and our snacks and my sons make a wish documents amongst other important documents!! I had to pay for the infestation to be sorted, I have paperwork that states the things that needed doing to stop them and they didn’t do half of it!! There was insufficient loft insulation, single glazed windows and no wall insulation so it was beyond freezing unless I had the heating on constantly. They didn’t carpet or decorate in god knows how long!! I paid £2800 deposit to stay in this house!! They then said as I was pregnant there would be too many people living in the property so I said okay can I please have a rent statement to get onto the council and was told by corena she would email this to me but this went on for about 6 months and she then sends me an eviction notice instead so I said okay can I have the rent statement she still refused! A year later I get the rent statement.. then another eviction notice. Their reason was my landlords granddaughter had cancer and needed to sell up to pay for treatment (she knew one of my sons was a cancer survivor and she also knew my youngest son is fighting a brain tumour!) she used my personal circumstances as a tool against me. I tried so hard to move out quickly but eventually got a property with the council.She caused 2 years of horrifying mental breakdowns, I have adhd and so you can imagine the impact it had! She never done and entrance or exit inventory with me, she next done entrance or exit key handover so the crook covered her bases.!! This wasn’t her first rodeo!!I have been informed by neighbours of repairs etc carried out since I left the property and also about the new tennants living there so they never sold the property.Social services are trying to help get my deposit back, the so called deposit guarantee scheme said there was nothing they could do as it was never with them!! So I had a look on company’s house at them… I suggest if your considering renting from hunters you look on companies house at them too!! They are a bunch of scammers and they keep getting away with it!!They have now left us with absolutely nothing! I’m a single mum having to furnish and carpet a house with next to no money struggling to decide if my kids need a bed or food, carpets or gas, curtains or electric!! I was told a survey of dilapidation was being done and that turned out to not be true!! I have asked numerous times about my deposit and she doesn’t reply to nothing! She ignores everything. She has stolen £2800 from me and my children. I have 2 autistic children and 1 is a cancer survivor and 1 has a brain tumour I have a lot of worries already with them without this worry about loosing so much money that was needed to benefit my children. British Gas had to swap the meter as per the request from the ombudsmen and corena Harris told me I’d better put them back I have this and more in messages!! I said I can’t as that is breaking the law and she wasn’t happy at all.. the old meters didn’t work!! I can only hope people do not make the same mistake as myself and put their trust in these despicable people!! Have a look on companies house before considering renting from them!!£2800 is a lot of money for a single mum with 6 children and 3 of which are very poorly and one is fighting a brain tumour you ask yourself what kind of person does that!!
5/5
GoogleNiral and Nikki did a marvelous job supporting me selling my home in Amersham in 2021. Both were polite, courteous and Niral gave positive advice throughout what could have been an exceedingly stressful time leading up to the Stamp Duty waiver deadline.
Dear Liz, Thank you so much for your lovely review. We are thrilled you were happy with the service you received from us when selling your home. Wishing you all the best for the future. Kind regards Nikki and the Hunters team
5/5
GoogleNiral and his team have been absolutely wonderful. If you are looking for an estate agent look no further. Niral certainly knows his business and is friendly and approachable. Niral and Nikki work well together and can't fault their communication to us as customers and also within the office. Definitely would go back to them if we were to move again. Best estate agent in Amersham!
Dear Bianca, Thank you so much for your kind review. We are pleased that you were happy with the service you received from us. All the best for the future. Kind regards Nikki and the Hunters team.
1/5
TrustpilotI have just bought a house where the…
I have just bought a house where the seller's estate agent was Hunters. two items to note : 1. their pestering me to prove I had the funds via endless email demands, then when my solicitor raised one issue, total ignorance for 2 weeks. Not good. 2. I feel for the seller in that they totally missed off the presence of a very long private tree-lined driveway, and a full size totally convertable loft.
5/5
GoogleNikki and the team were professional, friendly, thorough and very knowledgeable. They offered information without request, and did everything they could to drive the process onward. A rare experience of excellent service (as a buyer, not the seller) that you just don't get from the big franchises. I highly recommend!
5/5
GoogleNiral and Nikki were responsive, easily contactable and very amenable. Niral took a proactive stance which was definitely beneficial when we were faced with complications. He also assisted and suggested local recommendations, and so generally very helpful overall. Really positive experience.
Dear L H, Thank you so much for your lovely review. Wishing you all the best for the future. Kind regards Nikki and the Hunters team
1/5
TrustpilotHunters Baldock as letting agents…
Hunters Baldock were the letting agents for a recent rental. I found them rude and difficult to the point of enjoying the power they had over me as a nervous tenant in an expensive and competitive market. They piled on the reasons why I might not get my deposit back (which they still have not returned) were useless with actual sums and dates and generally unpleasant.
1/5
TrustpilotI emailed this useless company 3 times…
I emailed this useless company 3 times over a period of three weeks to inform them that one of their properties had a wildly overgrown hedge and garden that was making the locality look a mess, and also impeding foot and mobility scooter traffic on the pavement. They didn't bother to reply ,so I reported the mess to the city council and wished them good luck in ignoring their emails ! Hopefully the council will do the work and bill these clowns !
1/5
TrustpilotLeaving flats on zoopla that have been…
Leaving flats on zoopla that have been unavailable for ages- really really annoying i hate you- sad that I can't harm your ratings more but you already have a terrible score
5/5
GoogleI chose this agency because reviews showed that they sell houses quickly at over the asking price, and that is exactly what they achieved. Further to that, Niral and his team were friendly , supportive and proactive throughout the complications of the house moving process. I would definitely recommend this agency .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Buckinghamshire office has 795 reviews across two platforms: 238 on Google, 557 on Trustpilot (across the whole business).
Hunters Amersham and Surrounding Areas is rated 3.1 out of 5 across all 795 reviews, and 5.0 out of 5 on Google from 238 reviews.
Hunters Amersham and Surrounding Areas, 8 Hill Avenue, Amersham, HP6 5BW, Buckinghamshire, HP6 5BW.
