Trusted Agent profile · Amersham

Hunters Amersham and Surrounding Areas reviews

3.2

★★★★★

900 reviews across 2 platforms

8 Hill Avenue, Amersham, HP6 5BW, HP6 5BW

Hunters's office in Amersham, at 8 Hill Avenue, is rated 3.2 out of 5 across 900 reviews on two platforms, including 287 Google reviews rated 5.0.

Google logo

5.0 / 5

287

Reviews on Google

This office

Trustpilot logo

613

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Amersham office, from every platform, shown as written. First names only.

5/5

Google

This is the second home we've sold with Niral and on both occasions we have been very happy with his professionalism, experience and efficiency. Most recently we followed his advice on pricing, timing and buyer selection and have enjoyed a stress-free, swift and straightforward experience in a challenging Brexit impacted market. Nikki was a great day to day contact who kept me very well informed at every key stage and helped to identify some issues with the property requiring attention to ensure positive viewings - this was particularly helpful as we don't live near the property. Having had my fingers burnt with Tepilo, I am well and truly converted to working with Hunters and will plan to use them if/when we decide to move on. Thank you!

Jenny · 27 October 2019

5/5

Google

We had a great experience with Niral and Nikki at Hunters. Their professionalism, expertise, and dedication made the entire selling and buying process seamless. From the initial consultation to completion, they exhibited top-notch communication and negotiation skills. Their in-depth knowledge of the market, coupled with a personalized approach, made us confident in our decisions. We are grateful for their hard work and commitment to exceeding our expectations.

Emily · 30 November 2023

Agent replied · 25 October 2024

Dear Emily, Thank you so much for your kind review, we are thrilled that you were happy with the service you received from us when selling and buying your new home. Wishing you the very best for the future. Nikki and the Hunters team

5/5

Google

Niral and Nikki were both superb in assisting us on our journey to finding our new home, from the very first viewing to their very helpful guidance and recommendations along the way. Thank you to you both!PositiveResponsiveness, Quality, Professionalism, Value

Randeep · 26 October 2021

Agent replied · 25 October 2024

Dear Randeep, Thank you so much for your lovely review. We are pleased you were happy with the service you received from us and it was a pleasure to help you buy your new home. Wishing you all the best for the future Kind regards Nikki and the Hunters team

1/5

Trustpilot

Dishonest, incompetent and terrible attitude

Should you choose this letting agents here are a few things you can expect as routine:1) Lying about the status of properties on the market and deliberately misleading all parties on the status of such properties.2) Arranging appointments to view properties that they don't even turn up to meet you at.3) Cocky, arrogant and sarcastic customer service. They really do not care AT ALL!Literally the worst letting agent you could ever choose to instruct. As you can see from the other reviews, dishonesty, incompetence and terrible staff attitudes are a feature. There is a reason for that. Be warned.

Adam · 8 July 2019

1/5

Trustpilot

Don’t sell with hunters

If you are selling your property please avoid hunters, they charge an extortionate fee for buyers to provide ID when purchasing a property and use a 3rd party company to complete these checks, sadly that company are really poor and their app doesn’t work meaning the whole process of confirming who you are is near impossible despite having to do so to sell your own property.

Adam · 11 May 2025

1/5

Trustpilot

Hunters Belmont Circle

Called Hunters Belmont Circle to arrange a valuation of my home. They asked me the reason for wanting to sell and when I told them it was because we're divorcing the representative immediately turned frosty and said they charge for valuations if your selling due to divorce. Imagine you're presented with a very devastating and traumatic life event, and then the pariahs come a hunting to see if they too can make a profit out of someone else's misery. Shameful.

Stephanie · 29 October 2024

1/5

Trustpilot

Why all the complications?

Tried to book a viewing online of a property in South Shields. I received multiple text messages and emails asking me to complete a further questionnaire before they could proceed. This questionnaire then appears to have prompted another questionnaire (with multiple further texts and emails), which looked like it was going to try and book me in for a property valuation of my current home. I decided instead to call and try and book a viewing. The gentleman who answered seemed thoroughly disinterested and told me viewings could only be booked for weekdays, and only during the hours of 9am to 5pm. I explained that I work during those hours (as most people do, I would suspect) and he said, 'Ok then, bye' and terminated the call. Not sure exactly how anyone is supposed to view a property with Hunters.

Steven · 26 October 2024

5/5

Google

I would wholeheartedly recommend engaging Niral and team at Hunters, Amersham and couldn't speak more highly of the professional service given by Niral and Nikki: they were consistently helpful, efficient, communicative, courteous and sensitive throughout the selling process. Every unforeseen event was met and dealt with via their reliable network of contacts, without drama (these included replacing a broken window; final house and garden clearance; leaky roof repair; boiler repair and service and regular house inspection for insurance purposes) This was all the more valuable to us as the property we were selling was our recently deceased father's and we both live several hundred miles away at opposite ends of the country: with Hunters I felt we were always in safe and trustworthy hands - I'd give 10 stars if I could!

Lindi · 10 January 2019

5/5

Google

Hunters were recommended to us by a friend, and we have already recommended them to others. Niral and Nikki gave a fantastic service from start to finish - they were not just responsive but proactive in helping to make our move as smooth as it possibly could be. Phone calls were returned within the hour, and we were kept up to date at all stages of the process. Niral was also very helpful in recommending plumbers, handymen and other tradespeople to help get our property in the best possible condition for sale. I would not hesitate to use Hunters again or to continue to recommend them to others.

Elizabeth · 27 October 2018

5/5

Google

A truly outstanding service by Hunters. Niral had a clear strategy for selling our house, which led to several offers and the result we wanted. Both Niral and Nikki were reliable, informative and professional. They even offered advice and support when they were not obliged to.

Michelle · 27 October 2019

Agent replied · 25 October 2024

Dear Michelle, Thank you so much for your lovely review, we are thrilled that you were happy with the service you received from us and can say it was a pleasure working with you throughout the sale. All the best to you and the family. Kind regards Nikki and the Hunters team

1/5

Trustpilot

Extremely bad experience with Unprofessional and Rude people... Preston Road Wembley branch

Preston Road Wembley Branch I regret to say that my experience with your service has been extremely disappointing. The level of unprofessionalism displayed throughout the process was astounding. From misleading information to outright lies, it became clear that your team was not transparent or trustworthy from the start. Unfortunately, after the deal was finalized, your true nature became even more evident. The promises made prior to the transaction were not upheld, and your team showed a blatant disregard for customer satisfaction. I would strongly caution anyone against working with your company. Thank you for making this an experience I will never forget, but for all the wrong reasons.

Avi · 1 October 2024

5/5

Trustpilot

Thank you so much to Rob

Thank you so much to Rob, I believe, that’s his name for going the extra mile to get my wristwatch fixed. It had unfortunately come apart whilst they were trying to install a battery. I am eternally grateful as the watch was special to me. They were most apologetic and ensured that everything was done to get the thing up and working. So once again thank you for your excellent customer service.100%

Linda · 20 March 2021

1/5

Trustpilot

Hunters

Hunters- Wallasey branchHunters- Wallasey branch. Horrendous. Absolutely no compassion or care during Covid-19. Even though the landlord is probably taken advantage of his mortgage holidays. Had no working fire alarms since February!!! Don’t reply to emails or answer the phone. DO NOT RENT OFF THESE. House was filthy when we moved in took me 4 days to clean before stuff could be moved in- told them this and they just said rented as seen.

Ali · 13 July 2020

1/5

Trustpilot

Absolutely the worst estate agents

Absolutely the worst estate agents , I booked a flat viewing at 4:45pm on Friday evening , I was left a voice message in the morning asking if I couldn’t attend please let them know, I was attending so not necessary, I drove for 50 mins in rush hour traffic and got to the property about 4:47 pm 2 mins late, on the travel over I phoned up the company 4 times leaving messages saying I will be slightly late no answer, when I go to the property the agent wasn’t there , no phone call to my mobile at any point, I knocked on the door and the owners were there very surprised to see me 🤔🤔 I said hi I have a viewing which they replied oh we didn’t know and there has been no agent there today waiting for me, it was very awkward looking around and then I left, the whole situation was a joke how DARE YOU treat potential renters/buyers that way not even turning up and even letting the owners know, waste of my travel time and petrol money , email the agents and they replied back there was someone there but because u was 2 min late they left as there to busy to wait, CROCK of S**t no one was there confirmed bye the owners, I really hope your company goes bust and u all lose your jobs , I should of look at the reviews on here before contacting your agency as there shocking and the worst Iv ever see. For a company Shameful Sharon mcevoy rude lady stay clear

Scott · 16 September 2024

5/5

Google

Having just completed on a property I would highly recommend Niral at Hunters. Great service and communication through the whole process from initial viewing to completion, thanks Niral for making it such a smooth process

Susan · 27 July 2024

1/5

Trustpilot

Avoid at all costs. The worst of the worst!

Couldn't have come across worse agents. Took two months to get the house on the market because of continuous delays with contracts, photos and communications. Extremely unresponsive overall, would sometimes have to call for weeks to get an answer or an update. The agents come to house viewings without knowing anything about the house and they lie more than any service provider I've ever dealt with. The absolute bottom of the barrel of estate agents. Avoid at all costs!

Alexandra · 28 September 2024

1/5

Trustpilot

8yo living in freezing apartment for over a week

The flat has no heating and the boiler is not working, while the agent claimed that they are working fine during the viewing. The engineer said it takes 3-5 working days to get the parts to fix the boiler, my 8yo has to live in freezing cold apartment for more than a week. The agents just sent us 2 portable heaters and said we have to bear with it.

BC · 19 February 2025

5/5

Google

Seamless, efficient and friendly from start to finish. Great team.

Sarah · 10 December 2025

Agent replied · 10 October 2026

Dear Sarah, Thank you so much for your kind review. Wishing you the very best for the future. Nikki and the Hunters team

5/5

Google

Niral and Nikki have been absolutely fabulous with the purchase of our new home. Hunters Chesham really go above and beyond and also offer a personalise service. We were kept well informed over the purchase and nothing was too much trouble. They are a real credit to their profession and we would most definitely recommend them to anyone looking for a trusted estate agent.

Rupi · 26 October 2023

Agent replied · 25 October 2024

Dear Rupi, Thank you so much for your lovely review. We are thrilled you were happy with the service you received from us and it was a pleasure to help you purchase your new home. Wishing you all the best for the future. Kind regards Nikki and the Hunters team

1/5

Trustpilot

If I could give zero stars or negative

If I could give zero stars or even negative stars, I would. From renting the property, collecting the keys, discussing the lease renewal, to the recent issue with rent payments, it has been a complete disaster. When I first viewed the property, I told the agent at Hunter that my current lease was ending soon and I needed to speed up the process of getting the keys. The agent assured me it would be fine and agreed to hand over the keys on Monday. However, I spent the entire Monday chasing them from morning to evening, even going to their office, but still didn’t get the keys. When I arrived at their office, they told me some documents weren’t signed. I couldn’t believe they only realized this after I had to show up in person. The next day, I contacted them again in the morning, and once again, they weren’t ready. It wasn't until late Tuesday, right before their office closed, that I finally got the keys. A year later, when it was time to renew, Hunter told me the landlord agreed not to raise the rent, and I immediately accepted. They sent over the renewal documents, but before I could sign and return them, they called the next day saying the landlord had changed their mind and wanted to increase the rent by £200. I was shocked. How could they go back on their word? Hunter even insisted that the landlord had the right to do so because there were still two weeks before the lease renewal, otherwise, the landlord could end the tenancy. This felt like bullying, but I had no choice but to agree. Yesterday, I received the payment invoice for the renewal, but the amount listed was still the old rent. Since they issued the invoice, I paid the amount stated. Today, they realized their mistake and sent me an email asking for the remaining balance, even rushing me to pay immediately. I was at work at the time, so I couldn’t make the payment right away. Later, Hunter's agency called me, and instead of being polite, they demanded I pay as soon as possible. I told them I was working and couldn’t pay immediately, and that it was their mistake, not mine. They insisted I pay after work, but I had other commitments. I can’t believe they made the mistake but still had such a rude attitude. I will never use this company again, and I hope they go out of business to avoid further damaging the reputation of service companies in the UK.

Josie · 6 September 2024

5/5

Google

The service received from Niral and Nikki is of an exceptional standard both in terms of their motivation to help the sales/purchase process along with their regular feedback and updates. Look forward to using your services again in the future.

Paramjit · 26 October 2020

Agent replied · 25 October 2024

Dear Mr Chahil, Thank you so much for your kind review, we're pleased that you were happy with the service you received from us. We wish you all the very best in your new home. Kind regards Nikki and the Hunters team

5/5

Google

A big thanks to Hunters Amersham , we completed our purchase seamlessly. Niral and Nikki have been absolutely wonderful in dealing with clients/solicitors and always pick the phone to explain any small query. The virtual tours by Hunters are really good too. Very straightforward & to the point . Sales agents you can trust !!!!!

Naveen · 28 April 2024

Agent replied · 25 October 2024

Dear Naveen, Thank you very much for your lovely review, we are so pleased that you were happy with the service you received from us when purchasing your new home. Wishing you the very best for the future. Nikki and the Hunters team

5/5

Trustpilot

We are incredibly grateful to Real…

We are incredibly grateful to Real Estate Agency HUNTERS and especially to Nicole Coombes for her outstanding support throughout our home-buying journey. She was always available, extremely responsible, and made the entire process smooth and stress-free. As first-time buyers, we truly appreciated her friendly and professional approach, which gave us confidence at every step. Thank you, Nicole, for making this experience so easy and enjoyable!

Руслана · 2 April 2025

1/5

Trustpilot

I had Terrible Experience, Avoid at All Costs

I had an extremely disappointing experience with this estate agent. I paid a deposit for a flat, expecting everything to go ahead as agreed. Not only did they fail to give me the flat, but they also refused to return my deposit. Completely unprofessional and dishonest behaviour. I would strongly advise others to stay away, this is not how business should be done.

Abbz · 13 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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