Trusted Agent profile · Amersham
★★★★★
900 reviews across 2 platforms
8 Hill Avenue, Amersham, HP6 5BW, HP6 5BW
Hunters's office in Amersham, at 8 Hill Avenue, is rated 3.2 out of 5 across 900 reviews on two platforms, including 287 Google reviews rated 5.0.
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Every review we hold for the Amersham office, from every platform, shown as written. First names only.
1/5
TrustpilotI had Terrible Experience, Avoid at All Costs
I had an extremely disappointing experience with this estate agent. I paid a deposit for a flat, expecting everything to go ahead as agreed. Not only did they fail to give me the flat, but they also refused to return my deposit. Completely unprofessional and dishonest behaviour. I would strongly advise others to stay away, this is not how business should be done.
1/5
TrustpilotMy daughter rents through hunters and…
My daughter rents through hunters and has for some year , their repairs support is appalling she has waited since before Christmas for repairs plus the latest repair is really bad mould in her 13 year old sons bedroom myself and daughter have been in repeatedly and to date these are still outstanding absolutely disgraceful would love someone to contact me personally to discuss these matters
1/5
TrustpilotThey couldn’t care less
Would even put this into minus stars if I could. The most awful company I have ever had the displeasure of dealing with. Very good in getting you in at first however soon as they have their commission from you they don’t care about you. To start we had to push back as we had agreed a move in date paid for moving van. Kye who was our wonderful (not) estate agent thought it was acceptable to give us a call at 16:00 the day before to say we can’t move in this date. Extractor fan was broke in the property was promised this will be fixed at the start of our tenancy. They decided to send someone to fix this in our last 2 weeks of our agreement. The state of the flat when we moved in was beyond a joke grime on the kitchen top bathroom smelt disgusting was dirty. Carpets looked like they hadn’t been cleaned since the flat had been built. Marks all over the walls and blinds. We’re not trying to be overcharged for a cleaning service when the flat was left in 10 times better condition it was left in. Horrible company who don’t care about you after they have their commission. Also abysmal customer service constantly have to chase them for things
5/5
GoogleAs a buyer I am happy to report that dealing with the team at Hunters has made the purchase a much less stressful process than I was expecting. Niral, Nikki and the team have been very responsive - despite the survey and conveyancing part of the transaction taking place during the lockdown period. If we were to sell in the future Hunters would be our first call in this area.PositiveResponsiveness, Professionalism
5/5
GoogleNiral has been a very diligent agent to work with and has helped facilitate our purchase seamlessly. His communication has been efficient and clear. Would recommend working with Hunters in future.
5/5
GoogleNiral and his team were very responsive and tenacious in making our house purchase a reality. I wouldn’t hesitate to recommend Hunters again for a purchase or a sale.
1/5
TrustpilotDo not use this estate agent
Would not recommend renting through Hunters - no communication, follow up or empathy from anyone here. Day one moved in- Leak all over the living area from a disconnected pipe that hadn’t been checked. Raised floorboards and bloomed worktop- No broadband access- No bins- Vent not fitted correctly in the bathroom(All reported no follow up from Hunters)1 month later - Still no broadband, bins arrive. Had to purchase expensive WiFi dongle in 12 month contract and unable to use electric car charger. - Phone line attachment broken and reported via Opeanreach -Had to chase Hunters for any action to be taken for the wifi for the whole apartment block2 months later- (Some) flats connected to broadband still some flats without wifi - low speed if usable- Our apartment was flooded with sewage water into the bathroom. - £150 to replace damaged bathroom goods - Pipes overflowing and all toilet/shower/sinks/washing machine and dishwasher unusable for 3 days- 3 days OFF work to facilitate fixing issues- Front door lock unstable logged 23rd July no follow up- Vent still hanging down in bathroom3 months in- Storage room ripped up from last month and no follow up from blocked pipes. Waiting to be flooded out- Stinks of sewage- No communication in over 3 weeks Do not care about welfare/lack of customer service. Shocking. I never write negative reviews and genuinely give people a bit of slack but this has been the worst I have experienced.
5/5
TrustpilotExcellant help,to somebody as thick as…
Excellant help,to somebody as thick as me. Been very ill but they went out of there way to help,ESPECIALLY BETH EXCELLANT FROM CRAIG
5/5
GoogleAbsolutely first rate service provided by Niral and Nikki on the property sale. They took care and time to guide us through the whole process. They were constantly available to deal with any questions in a friendly and knowledgeable way and unfailingly helpful. I would have no hesitation in recommending them to all.
Dear Judith Thank you so much for your lovely review, we are thrilled that you were happy with the service you received from us when selling your property. Wishing you the very best for the future. Nikki and the Hunters team
5/5
GoogleIn a little over a month’s time, we shall be moving into the closest thing we are ever likely to find to our dream home. I can state quite categorically that without the expert guidance we have received from Niral Batavia, this would not be happening. What sets Niral apart from his competitors in the Amersham/Chesham area is his sensitivity to the nuances of the local property market and his grasp of the importance of tailoring your selling strategy to the specifics of your circumstances. We followed his advice to the letter and within a week of putting our house on the market we had accepted an offer well in excess of our asking price. A day later, we secured our dream home. We could not be more grateful to Niral and Nikki for everything they have done for us, and we would not hesitate to recommend Hunters to anyone in the area who is looking to sell their home.
5/5
GoogleThank you Niral and Hunters for finding a buyer for our rather tricky property, I think some estate agents would not have taken it on.
1/5
TrustpilotINCOMPETENT
Hunters listed a rental property two days ago and I had contacted them making an enquiry an hour after it was posted. No response. so I went online and found a book a viewing form and completed it. No response. The next day I emailed asking further about the property. No response. Today no call or no email, no response. So I call up and I am informed that they are fully booked for viewings and they probably wont do another one. Absolutely no communication. Zero customer service.An entirely incompetent estate agents. I had to drag the information out of them and at no stage was I contacted. The entirety of their reviews for 2024 details their utter incapability.
5/5
GoogleWe had a fantastic experience dealing with Hunters for our property purchase. This was our first property purchase, and Nikki helped us with the negotiation process and kept us updated throughout the entire journey. I'm truly grateful for their outstanding service and highly recommend them to anyone looking to buy a property
Dear Sarath, Thank you so much for your kind review, we are thrilled that you were happy with the service you received from us when buying your first home. Wishing you the very best for the future. Nikki and the Hunters team
5/5
GoogleThe proof of any good company is how they perform when things don't go to plan. Niral and associates at Hunters could not have been any more supportive, patient and professional in what turned into an unexpected year and a half saga. Definitely good people to have on your side when the going gets tough.
Dear Andrew Thank you so much for your lovely review, we are thrilled that you were happy with the service you received from us. Wishing you the very best for the future. Nikki and the Hunters team
5/5
TrustpilotWe had the agent Beth Allan
We had the agent Beth Allan. She was so lovely and helped with our move. Very helpful and made everything less stressful. Any enquires I had she was always there to help!
5/5
GoogleHunters of Amersham have just completed a sterling job selling my house. From the first visit where Niral explained how they would approach the sale, to handling the viewings, through to securing the best offer, everything, without exception, was done smoothly and professionally. I did check out several other local agents but they could not match the thorough market research that Hunters had done, nor the professionalism. Niral, Nikki and the rest of the team took about as much pain out of the sale as is probably possible. Thanks for an excellent job Hunters.PositiveResponsiveness, Quality, Professionalism, Value
Dear Terry, Thank you so much for your kind review. We are pleased that you were happy with the service you received from us. All the best for the future. Kind regards Nikki and the Hunters team.
5/5
GoogleI have been incredibly happy with the outstanding service and advice that I have received from Hunters. I have complete trust in Niral who has an excellent understanding of the local market and the whole Hunters team, including Nikki and Joy have been a pleasure to work with. I would recommend them as the 'go to' estate agent in professionally marketing and selling your home. I am pleased to be purchasing my new house through Hunters as well. Melanie Hill, AmershamPositiveResponsiveness, Professionalism
Dear Mel, Thank you so much for your kind review, we are thrilled that you were happy with the service you received from us when selling and buying your new home. Wishing you the very best. Nikki and the Hunters team
5/5
TrustpilotHunters Estate Agent review
Amazing service from start to finish .A special mention to Della who went above and beyond what was expected, Della's communication was fantastic even on her days off she would chase information and update us. Della was instrumental in the completion date and kept the chain together. We'd of been lost without her. Thanks Della. Highly recommend.
5/5
GoogleReally positive experience with Niral and Nikki. They’re ‘on it’, great communicators and gave us sound advice throughout our sale.
5/5
GoogleIt was a great pleasure having Hunters Amersham selling my property in Chesham. They were very professional at all times and went to a lot of trouble to ensure that the photos and window display reflected the benefits of our home. ALL the staff and Niral were always available to discuss how the viewings went and very good and constructive feedback that resulted in a positive sale. I would definitely highly recommend them.
5/5
GoogleAmazing service. Friendly, understanding and with you from the beginning until the end. I cannot fault them at all. Niral and Nikki are both amazing and have made buying our first home possible. Also I would like to say a huge thank you to Robin. Niral recommended a fantastic mortgage broker - do ask for him if you need one. Between the three of them - you are in safe hands!
1/5
TrustpilotNot recommend at all
Not recommend at all. Once deposit is paid they not answering any emails. Dificult to sort any issue and also forget about getting deposit back at the end. Avoid
5/5
GoogleThank you to Niral and the team at Hunters. They were supportive and reliable throughout the process of selling my home. I can’t recommend them enough.
1/5
TrustpilotAppalling customer service from the…
Appalling customer service from the stoke office and I'm not even one of their tenants, had the misfortune to be involved with a leak from one of their tenants, it took over 6 months to get to the repair stage which when done was really poor workmanship so I'm having to do it myself, the staff are unhelpful and don't care so if they treat third party tenants like that it must be really bad for their own tenants.
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