5/5
TrustpilotMy views as a Landlord
I am a Landlord and Frost manage my property. Danielle in particular is efficient and communications effectively with my tenants and also me to ensure we are proactive in sorting out any issues.
Trusted Agent profile · Buckinghamshire
Frost Partnership Beaconsfield reviews in Buckinghamshire
★★★★★
152 reviews across 2 platforms
1 Burkes Parade, Beaconsfield, HP9 1NN, Buckinghamshire, HP9 1NN
Frost Partnership's office in Buckinghamshire, at 1 Burkes Parade, is rated 3.9 out of 5 across 152 reviews on two platforms, including 89 Google reviews rated 4.9.
Reviews
Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleGreat experience letting house with The Frost Partnership. Special thanks go to Vicky- she made the whole process of moving really easy. She was always very happy to help and very informative. Thank you.
Agent replied · 24 October 2024
Hi Marie, Thank you. That's great to read; we're so pleased the Beaconsfield Lettings team provided you with a great experience and made the whole process of moving … More
5/5
GoogleVery professional and supportive during a stressful time. John Day was extremely 'hands on' and guided me through the whole process. An excellent team effort by the whole office. With grateful thanks.
5/5
TrustpilotWonderful service from Channel Williams…
Wonderful service from Channel Williams We received very nice & friendly service from Channel Williams. She is always hard working, helpful, professional and practical. One more time thank you very mush for your outstanding service.👏
5/5
TrustpilotWORTHY A RIDE
It has been a very good ride since our partnership with The Frost. Very organised and qiuck response when contacted always. Keep up the good work esp Chanel Williams who is always in touch if needs be. Keep it up👏 Hasifah
5/5
GoogleVery professional and efficient. Franky knows the market very well and made it seems smooth and easy.
Agent replied · 24 October 2024
Thank you so much for your fabulous 5 star review for our Beaconsfield Sales team, especially Franky. It was great to read that Franky was professional and efficient and made it seems smooth and easy. We will pass your comments on to her … More
5/5
GoogleWe have been in good hands from, first viewings to final the signature. We highly reccommend FROST partners to anyone looking for a professional and kind agency.
Agent replied · 24 October 2024
Hi Kathrine, Thank you so much for your 5 star review. We're delighted that you highly recommend FROST to anyone looking for a professional and kind agency. We will pass … More
1/5
TrustpilotThey will send people in to your…
They will send people in to your accommodation with no regard for “The tenants right to peaceful enjoyment of property” or whatever the ONLY thing they really have to oblige the tenant. Twice I returned home to discover the premises had been entered unlawfully by agents of theirs. ALL their employees are of the “go f yourself” disposition. Rude, impolite, arrogant and incompetent.
1/5
TrustpilotWORST EXPERIENCE IN MY LIFE THEY HAVE…
WORST EXPERIENCE IN MY LIFE THEY HAVE MADE MY LIFE HELL!!!!! THEY ARE VERY RUDE SPECIALLY POOJA SHAH!!!I wouldn’t recommend them even 1% try to get another agency that cares for you they made me clean the house professionally for 200£? I mean I lived there paid rent of course I it LOOKS USED?!?! They have taken money from my deposit?
5/5
TrustpilotGreat customer experience
Great customer experience, great people management, all in all a pleasurable sale experience. Managed expectations for myself and my wife well during the initial phase.
4/5
TrustpilotCarla Reynolds from property management…
Carla Reynolds from property management has been extremely helpful and quick responding to any queries I may have regarding the property I rent from them.
1/5
TrustpilotBe careful with these people
Be careful with these people. When moving into rented accommodation they did not address any issues that we felt needed to be fixed, simply ignoring our emails. When we moved out, they tried to take money from our deposit to fix issues with the house that already existed before moving in. A deposit should not be there to fix existing maintenance issues.
1/5
TrustpilotAvoid at all costs
Avoid at all costs. I have rented a flat from them for 2 years, it has been 2 months since I have done the check-out and they still haven't refunded my deposit. Plus, they have tried to find the tiniest details to hold money from my deposit... their excuse to charge me £90 cleaning fee is a discoloured sealant in the bathroom.
5/5
TrustpilotPurchasing a flat
I couldn't be more pleased with my experience with the Frost Partnership. My main contacts were Lee and Alison and they were both extremely responsive, helpful and professional throughout the purchase of my flat. I was particularly impressed with how quickly they responded each time I needed information or documents. They've been such a pleasure to work with.
5/5
GoogleThank you for the excellent service I received from the Frost Partnership Beaconsfield Branch in finding me a new tenant for my property. Jill deserves special mention for her prompt efficient attention.
Agent replied · 24 October 2024
Hi Rosemary, Thank you for taking the time to write this 5* review for Jill and the Beaconsfield team. We're delighted to read that she provided you with a prompt and efficient lettings service. We will pass your comments on to Jill and to our senior management team. Best wishes from all at The Frost Partnership
5/5
GoogleExceptionally professional service from start to finish. All communications were dealt with efficiently. I would thoroughly recommend this company looking to buy or let from them.
Agent replied · 24 October 2024
Thank you so much for your 5 star review. That's fantastic to read; we're so pleased the Beaconsfield team provided you with a professional service throughout. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleI had a very good rental experience with Vicky Lyle at the Frost Partnership - always friendly and responsive - would definitely recommendPositiveResponsiveness, Quality, Professionalism
Agent replied · 24 October 2024
Many thanks for leaving this 5* review and recommendation for Vicky Lyle and our Beaconsfield Lettings team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleVery professional, happy to help at all times. David and Franky delivered a first class service as did the whole of the team. Pleasure to deal with them.
Agent replied · 24 October 2024
Hi David Many thanks for taking the time to write this 5* review. We are delighted to read that David and Franky provided you with a first class property service, and that you were impressed with the whole team in the Beaconsfield office. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleSmooth professional service.
Agent replied · 24 October 2024
Hi Melissa - Thank you so much for taking the time to write this 5* review for our Beaconsfield team. We are delighted to hear your feedback. We will pass your comments on to the team and to our senior management team. … More
1/5
TrustpilotThey have not paid back my deposit for…
They have not paid back my deposit for 3 months now. I moved out of the property rented in July. Have been calling them and sending emails with no response as to when the deposit will be paid back. During the tenancy did not get much support. Definitely do not recommend the agency.
1/5
TrustpilotHi,Communication is important.
Hi, Poor communication and unjust treatment. Thank you
1/5
TrustpilotTerrible Experience
Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.
5/5
TrustpilotVery nice & friendly service from…
Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.
1/5
TrustpilotVery poor experience
Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
