Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
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5/5
GoogleThe whole team especially Dylan and Adam were amazing! Very kind, approachable, and helpful throughout our whole letting process. They made our settling into our new place much more easier and smoother. I surely recommend their whole team to help you with your housing needs. !!! π β¦
Zalvilou Β· 14 April 2024
Agent replied Β· 13 June 2024
Many thanks for your fantastic 5* review and recommendation Zalvilou tomines. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI would like to thank Adam and Ambre, who helped me a lot through this complicated journey to find a place to rent in such a short period of time. They found an amazing home for me for a good rent. I don't think I could find anyone better than them.
With much appreciation, the Misca family.
Irinel Β· 18 August 2023
Agent replied Β· 13 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleRecently been shown round a property by Liam, he was really pleasant and helpful, he was knowledgeable about the property I was viewing. I wouldn't hesitate to recommend to anyone looking to buy or sell.
Gillian Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for the amazing review! We're thrilled to hear that Liam provided top-notch service and expertise during your property viewing. Thank you for your recommendation! Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleExcellent service from Connells, particularly Dylan, whose communication and organizational skills were outstanding. He kept me well-informed throughout the process and addressed all my queries promptly, ensuring a smooth transition. Highly recommend!
Hadin Β· 24 September 2024
Agent replied Β· 22 October 2024
Many thanks for your fantastic 5* review and recommendation Hadin. Best wishes, Lucy, Customer Relations.
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5/5
Googlealmost 1 month into the new house i have to say i am just delighted. Working with Connells has been so swift, friendly and efficient. Kellie-Jo is top of her game with sorting all new tenants needs out and my first impressions, when viewing with Adam, was what sealed the deal.
Thanks Guys - Settled in and really pleased - The Annexe, HP18
Cathren Β· 14 June 2022
Agent replied Β· 13 June 2024
Thank you so much for taking the time to leave us a five-star review. We are so happy to hear that Kellie-Jo and Alex have provided a great service. If you require anything else please contact the team, they will be more than happy to help.
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5/5
GoogleThe best part of working with Connells is their high standard of customer service. Having spoken to different members of staff during the process of selling my parents' house, I can say I have always received a friendly, warm response and they answered any enquiries promptly. They have been very clear in their communications with me and the house sold quickly and above the asking price. I would happily recommend them to others in the area.
Karen Β· 15 October 2024
Agent replied Β· 22 October 2024
Thank you Karen for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleOkan Gucluer at Connells has been an absolute star from my very first enquiry through to completing on our house sale.
Thank you Okan for always being an understanding voice at the end of the phone.
Sue Β· 22 July 2025
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5/5
GoogleIm want to sincerely thank you for Adam and Dylan for your help. You were exceptionally kind, quick, and efficient, and you support has been invaluable to me. thank you.
Florin Β· 27 July 2024
Agent replied Β· 26 August 2024
Many thanks for the great 5* review and your kind words Florin. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMy partner & I are moving out of our family homes for the first time which can be stressful however, Dylan at Connellβs has made the process as easy & stress free as possible for us which we are so appreciative of. From the good communication, to the great energy the agents have, we canβt thank them enough for how smooth they made this process and for the good experience we have had with Connells. 10/10 recommend
Dalal Β· 12 August 2024
Agent replied Β· 26 August 2024
Thanks Dalal for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleThis review is for Okan in the sales team, very friendly guy. Made me feel like iam talking to a friend whom i've known for some time. Thanks Okan.
Collin Β· 5 August 2024
Agent replied Β· 26 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Collin! Kind regards, Lucy, Customer Relations.
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1/5
GooglePlaced a deposit on a flat in Sloane House, withdrawn and now Graham Levy isn't responding to me after requests to return my deposit. Property was supposed to be finished in August and kept being delayed. All throughout no updates from Graham Levy. Had to continually chase him for updates when he did decide to answer his phone. Now, with the high rates on mortgages we withdrew. Requested refund of our deposit and for proof that Graham has requested this from Oakmont and low and behild Graham Levy won't answer my calls or e-mails or texts. Get a reply saying, "I was off and will get back to you" no reply. They still have my deposit, and Graham Levy had still not provided any proof that he has requested our deposit to be returned. My advise on if you are looking at one of the flats on Sloane House is to walk away. The service from Connels is awful and Graham Levy is pathetic. The absolute worst agency I have had to deal with.
Hong Β· 14 June 2023
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5/5
GoogleWhat an amazing estate agent. Very helpful agents specially Michael who helped me to find perfect property! Highly recommended so I will give a 5*!
Verica Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleAdam Clarke was brilliant in showing us a house. Very knowledgeable and answered all our questions with regards to the property and local area. Was a great experience! Thank you Adam for your help, great asset to Connells!
Gauri Β· 24 May 2025
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5/5
GoogleVery friendly, polite and efficient staff. Dylan was exceptional! He went above and beyond the call of duty to help us with our search for a property!
G Β· 27 July 2024
Agent replied Β· 26 August 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI had an excellent experience with Connells Estate Agency, thanks to the exceptional support of Dylan and Adam. They were consistently helpful and made the process smooth and straightforward. The use of Safekey Tenant for referencing is a standout feature, I was impressed, it's a user-friendly platform that lets you complete your application in just five minutes. If youβre looking for a reliable and efficient estate agency, I highly recommend Connells.
Youness Β· 22 September 2024
Agent replied Β· 22 October 2024
We're thrilled to hear that Dylan and Adam provided exceptional support and that you found our Safekey Tenant platform user-friendly. Thank you for your terrific 5* review and recommendation Youness. Best wishes, Lucy, Customer Relations.
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1/5
GoogleTerrible company to deal with the Manager Adam Manning was rude and dismissive about the problem we were having with them renting our house out.
Ali Β· 27 July 2024
Agent replied Β· 26 August 2024
Hi Ali, we are sorry to hear about your experience with our Manager Adam Manning. We take feedback seriously and would like to address your concerns. Please contact us at lettingsadministration@connells.co.uk so we can further discuss the issue. Kind regards, Lucy, Customer Relations.
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5/5
GoogleHad the best experience with the lovely lads in the Lettings department, very professional always stayed in contact with us regarding what was going on. Adam the Manager couldnβt do more than enough for us through out the process. Aaron and Jack were very enthusiastic in everything they did. I can highly recommend them! On the whole very professional and will most certainly use again.
Sarah Β· 15 June 2019
Agent replied Β· 13 June 2024
Thank you, Sarah, for taking the time to leave us such a lovely review and recommendation.
We're delighted to hear that our Aylesbury lettings team provided a 5-star service!
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5/5
GoogleExceptional service from Connell. They were highly professional, responsive, and made the rental process a breeze. I greatly appreciate their dedication to finding the perfect property for me. Highly recommended!
Thanks Adam and Ambre.
Vipin Β· 15 November 2023
Agent replied Β· 13 June 2024
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleRecently taken on a property to let with connells, weβve had some snagging issues within the house however they have failed to have this seen to for months. Constantly told weβll have a call back but have still never got a call back or the issues in our home fixed which consequently has now resulted in our toddler injuring themselves.
Alliyah Β· 4 December 2024
Agent replied Β· 8 December 2024
Hello Alliyah,
I'm truly sorry to hear about your experience and the issues you've faced. Please contact us at complianceresidential@connells.co.uk so we can address your concerns promptly.
Best regards, Lucy, Customer Relations Team
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5/5
GoogleWe had a fantastic experience with Connell letting agent during my house move. Their support was invaluable, making the transition smooth and stress-free. I highly recommend their services.Special thanks to Adam and Ambre.
Anamika Β· 15 November 2023
Agent replied Β· 13 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAmbre and Adam were absolutely wonderful. They were professional and responsive to our questions, which made our move so much less stressful. Iβm super grateful for their help, and would highly recommend them.
Wei Β· 17 October 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleI would like to extend my sincere appreciation to Ambre and Adam for their exceptional assistance throughout the entire process. Their efficiency and professionalism made the paperwork process remarkably smooth and convenient. Their unwavering availability and willingness to address any queries I had were truly commendable. I am deeply grateful for their efforts, and I hold Connells in high regard as a result of their outstanding service. Without hesitation, I would wholeheartedly recommend Connells based on my experience. Thanks
MrVishal_Xx Β· 17 October 2023
Agent replied Β· 13 June 2024
Thanks for the wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleQuick and easy. Dylan, Adam and the team were great from start to finish.
Would 100% recommend if you looking to rent/buy.
Anil Β· 14 April 2024
Agent replied Β· 13 June 2024
Anil Hussain thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAmber was so helpful 5 stars isnβt just enough. I had a very fast paced and urgent move in.She and Adam made that seamless and possible for me in 7 days.Lovely team
Esther Β· 19 July 2023
Agent replied Β· 13 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.