Connells Aylesbury reviews in Buckinghamshire

★★★★★ 5/5

Google

Connells Aylesbury has provided us with exceptional and smooth service. Cannot thank them enough in words. They have been there for us every step of the way. Have been completely honest and transparent about everything, didnt sugarcoat anything. They were on top of their game in terms of viewings and sold our property within the time frame they promised. Special thanks to Samantha and Ravail.

Ali · 25 August 2024

★★★★★ 5/5

Google

With my recent experience for buying my first home, I will recommend Connells Aylesbury and they will make you happy. From start to the completion, they helped me during the whole process including the mortgage advise and finding the solicitor. Special thanks to Andria for her kind help during the mortgage process, Isabela and Ethan also always happy to help and given enormous support during the process from viewing the property until handing over the key. Even the after sales. Therefore, I will recommend Connells Aylesbury who willing to get into property ladder.

Darshana · 25 October 2023

★★★★★ 5/5

Google

Ambre and Adam were amazing. They kept their word and was readily available right throughout the process to ensure everything went smooth. They have such a welcoming and vibrant personality, and would go above and beyond to ensure all aspect of the property were ready within a short space of time. You could tell they really wanted the best for us and being new to the country they made our first rental experience fantastic. Hats off to both of you. I would definitely recommend anyone to Connells.

Chrystal · 25 October 2023

★★★★★ 1/5

Trustpilot

Terrible experience

Terrible experience. Lovely staff though. NO actual advice given. Didn't sell it but equally gave no advice about the little changes we could have made which would have helped us. The tenant left it in bad condition and we never visited the property. We relied on them to give us advice, they marketed it, conducted viewings but not once did they say - you should do x & y and this will help the sale. Persuaded us to use their auction option as 'in all the years of me working here, we've never not sold one at auction' - ours didn't sell and we had to pay £6k. We removed it, went on with another agent having done some work and then it sold straight away.

Sarah · 28 June 2026

★★★★★ 5/5

Google

A well deserved five star for Chase Caswell from the Aylesbury team, who went above and beyond our expectations with helping us selling our property. As he walked through the door we knew he is the right guy: friendly, professional, observant and knowledgeable. The first and also last viewing resulted in an offer, which we accepted. I am pretty sure we were the few people lucky enough to have an offer after just one viewing, but I know this is because Chase. If you want a smooth, pleasant journey in selling your house, I strongly recommend calling Connels in Aylesbury and asking for Chase.

Marga · 2 October 2025

★★★★★ 1/5

Trustpilot

I Am not happy with the service i…

I Am not happy with the service i received in connells kingsthorpe. The team were hard to communicate with and not pro active very arrogant and also at time very rude at times particularly the branch manager,My sale was delayed and eventually leading me to pull out because after 9 weeks after accepting an offer the buyer hadn’t even been ID verified.If you want to sell your house please avoid at all cost.

Christopher · 12 August 2026

★★★★★ 5/5

Google

I recently used Connells for both a buy-to-let purchase and to secure a tenant. The entire process was seamless, and I found the team incredibly easy to communicate with throughout. A special mention goes to Dylan from the lettings department, who was particularly helpful and proactive in getting everything sorted. I’d highly recommend their services to any landlord.

Jyoti · 10 April 2026

★★★★★ 1/5

Trustpilot

The worst letting agent I dealt with.

The worst letting agent I dealt with. The same happened to a friend of mine ! The notified an energy supply provider without telling me _after I terminated my contract with them_ to supply an empty property. The tariff was very high, I was not given a chance to chose it or to know the supplier at the time. Their communications does not excist.

N · 3 October 2026

★★★★★ 1/5

Trustpilot

Deposit Thieves

Connells managed a property which I rented for almost nine years. Whilst they were kind of adequate in managing the property and would respond reasonably quickly to any maintenance issues their behaviour when it came to return the deposit was appalling. They attempted to withold £895 of a total deposit of £1300. They claimed this was for cleaning and damage repair but I cleaned the property thoroughly before I left and nothing in the house was damaged. I raised a dispute about this with the Tenancy Deposit Scheme which was a bit of a pain to do and took quite a long time to be resolved but, ultimately, I received the full deposit back. Another friend of mine who rented through Connells had a very similar experience and didn't receive any of his deposit back. They're basically thieves and obviously view not returning the deposit as a means to make money. I would never rent anything through Connells again because of this and I'd advise people to be very, very wary because I suspect they try to do this with everyone.

R.J · 15 June 2026

★★★★★ 5/5

Google

Harvey Crockett was a very helpful agent from start to finish in getting our new home, he followed through all the way. I will recommend him anyday

Marditha · 3 November 2025

★★★★★ 5/5

Google

Adam and Ambre went above and beyond ensuring I get the property I want. The entire process from start to end was smooth thanks to the insights from Ambre, and the efficiency of Adam in getting all the paperwork organised and sorted. Above all, they remained available for any questions and made sure to keep me updated throughout the process. I cannot recommend them enough if you are looking for a place! Thank you ever so much.

Vimanyu · 25 October 2023

★★★★★ 5/5

Google

Okan Gucluer at Connells has been an absolute star from my very first enquiry through to completing on our house sale. Thank you Okan for always being an understanding voice at the end of the phone.

Sue · 22 July 2025

★★★★★ 5/5

Google

Ambre was truly amazing. From the first line of communication, viewing the property, referencing, other paperwork till we finally moved in, she was truly helpful. When she was out of the office and she directed us to meet Adams, it was another great experience with him. The smiles, the help and willingness to assist was awesome. As for me, you guys deserve a special accolade. I hope to get you a glass of drink soon ....Smiles....

Oluwaseyi · 25 October 2023

★★★★★ 5/5

Google

I had a brilliant experience selling my flat with Connells. Chase and the team couldn’t have done more for me. Their communication was excellent. I highly recommend.

Gemma · 13 October 2025

★★★★★ 5/5

Google

Liam at Connells was an amazing help. As first time buyers, and not really knowing what we wanted/what we should do along the process. He showed us round many properties and was incredibly accommodating with booking viewings - even at very last minute requests he managed to squeeze us in. A real asset to the company

Luke · 17 March 2026

★★★★★ 1/5

Trustpilot

They are not honest they always team…

They are not honest they always team with landlord to claim money from tenants unlawfully they need to be diligent in dealing with customer , and the staff are very horrible and disrespectful if you claim money from customer unlawfully you might be happy but ut a life stigma and scam i will never recommende any one to d business with Cornell on any account.

Ese · 25 August 2026

★★★★★ 5/5

Google

Adam Manning from Aylesbury Connells estate agents is a true gem! He came to my rescue when I needed to rent a flat last minute and made the entire process a breeze. Adam's professionalism, kindness, and informative guidance were exceptional. He went above and beyond to ensure everything went smoothly. If you're looking for a real estate agent who truly cares about their clients, Adam Manning is the one to call. Highly recommended!

Junior · 25 October 2023

★★★★★ 1/5

Trustpilot

I rented a flat in front of Connells 2…

I rented a flat throughConnells 2 years ago.. After 2 years and 3 months I moved out.. I painted the whole flat, cleaned all the carpets with carpet cleaner, changed all the curtains and returned it.. I didn't do any damage.. I didn't even use a nail. But they didn't give me back even 1 penny of my deposit amount. I don't know what to do. It's been 3 years since I came to the UK. They are taking advantage of me.

Binson · 2 May 2026

★★★★★ 1/5

Trustpilot

Unfortunately I had a terrible…

Unfortunately I had a terrible experience with Connels. I was first advised to auction my house for a speedy sale. Although I did want a quick sale, they did not explain the implications in terms of fees and selling price. When I called, no one one would answer or return the call. The onus was always on me to get feedback from viewings. I changed estate agent as Connels lost a sale - they told me they gave up trying to contact the potential buyer as they didn't get through to him after a couple of attempts and they just assumed if he was still interested he would be in touch. When I changes, someone who viewed the house called the new estate agent to enquire. Obviously, they were not able to have a second viewing but explained to the new estate agent that Connels did not answer any of their questions and did not show the house properly.

Sam · 24 April 2026

★★★★★ 1/5

Trustpilot

Initial sales pitch was promising

Initial sales pitch was promising, which lead us to believe that Connells would be competent and trustworthy. What lay ahead was Rude arrogant staff who lied too us , no apologies or recognition of responsibility and sarcasm on phone calls. According to sources Connells are reviewing their finances. If our experience is anything to go on it won't belong before the administrator is in.

Robert · 15 August 2026

★★★★★ 5/5

Google

We recently worked with Adam and Dylan at Connells, Aylesbury and our experience has been exceptional ! Very approachable, understanding and easy to get hold-off (unlike many other agents). The whole process was smooth and they kept us informed every step of the way. I would highly recommend their services and wouldn't hesitate to work with them in future too !

Pooja · 27 April 2024

★★★★★ 5/5

Trustpilot

All the staff were lovely and went…

All the staff were lovely and went above and beyond. So nice and so efficient and persistent. Big shout out to Lesley and Lauren. You ladies are the best and thank you so much.

Juliet · 25 March 2026

★★★★★ 5/5

Google

Dylan was a real help throughout the letting process and based off my experience with him, I would wholeheartedly reccomend both him and Connells.

AJE · 8 September 2025

★★★★★ 5/5

Google

Ambre and Adam were amazing throughout the entire process. My sister and I would like to express our sincere appreciation and gratitude for the efforts and hard work to support us! They were welcoming, efficient, honest, quick responders and much more; everything you could ask for when going through, what some would call a stressful process. Based on my experience, I would definitely recommend Connells!! Thanks again!

Jessica · 25 October 2023