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Connells reviews

4.7

★★★★★ Excellent

98 reviews across 1 platform

2 West Street, Buckingham MK18 1HL

Connells's Buckingham office at 2 West Street is rated 4.7 out of 5 across 98 reviews on 1 platform, including 98 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

98

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Buckingham office, from every platform, shown as written. First names only.

5/5

Google

Happy New Year to all the staff at Connells Buckingham - a particular shout out to Jonathan Millard who supported my daughter through the process of purchasing her new home - Jonathan we could not have completed without you - you are very professional, nothing was ever too much trouble and you supported our daughter every step of the way as well as her parents! A very big thank you and best wishes for your future career- you will certainly fly!

Corinne · 4 January 2026

Agent replied · 25 January 2026

We are thrilled to hear about your positive experience with Jonathan and our team! We take pride in providing exceptional service and it's wonderful to know that your daughter's home buying process was smooth and stress-free. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Jonathan Millard has been nothing but brilliant from start to finish in my mortgage process. My mortgage was quite tricky and he was relentless is solving so many problems. He has been very effective, super efficient, has kept me very informed, and has also been respectful and understanding of my work timetables, in terms of contact. And, we’ve had good banter along the way too. I couldn’t recommend Jonathan more! ⭐️

Miami · 18 January 2026

Agent replied · 25 January 2026

Thank you for sharing your positive experience with Jonathan! We pride ourselves on providing excellent service and we are thrilled to hear that Jonathan went above and beyond to ensure a smooth mortgage process for you. We appreciate your recommendation. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Outstanding service from Laurence at Connells! I had an amazing experience buying my new home with Laurence’s help. From start to finish, he was professional, friendly, and incredibly supportive throughout the whole process. He kept me updated at every stage, answered all my questions promptly, and really went the extra mile to make sure everything went smoothly. Buying a home can be stressful, but Laurence made it feel straightforward and stress-free. I can’t thank him enough for his dedication and excellent communication. Highly recommend Laurence and the team at Connells to anyone looking to buy a property!

Account · 27 October 2025

Agent replied · 26 December 2025

Thank you for your five-star review, ! We're thrilled to hear that Laurence provided outstanding service and made your home buying experience stress-free. Our team at Connells always goes the extra mile to ensure a smooth process for our clients. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I am a first time buyer who just completed on a fantastic house in Bucks. Huge thanks to Alex for showing me around twice, and for chatting with my dad when my folks came along the second time! Very friendly and easy to talk to. And a really huge thanks to Laurence, who was friendly, super communicative and answered any queries I had or worries I had as soon as possible. He was always on top of where things were and things moved along nicely as a result. I can't fault them, they were brilliant with this purchase.

Ridiculously · 2 September 2025

Agent replied · 9 September 2025

Thank you for choosing us as your real estate partner for your first home purchase! We are thrilled that our team, especially Alex and Laurence, were able to provide exceptional service and make the process smooth for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently used Connells to remortgage my shared ownership property. My mortgage advisor Jonathan Millard was great. In the past I’ve always found the process and different products so confusing but Jonathan explained things clearly and patiently. He listened to my personal situation and provided me with different options explaining the pros and cons of each. Thanks so much. Would recommend :)

Anna · 26 November 2025

Agent replied · 26 December 2025

Thank you for choosing Connells for your remortgaging needs! We're thrilled to hear that Jonathan provided excellent service and helped make the process less confusing for you. We understand how daunting it can be, and we're glad he took the time to explain and provide various options tailored to your situation. We appreciate your recommendation and value your trust in us. Congratulations on your remortgage! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I just wanted to say that dealing with Connells in Buckingham and particular Alex has been fantastic! Alex has been helpful and supportive through the whole process from start to finish. Alex went over and above to guide my daughter and I through the sale of our property. He made the selling process bearable. Always available, weekly calls and his advice which was very honest was very much appreciated. Thank you Alex for all of your help with the house sale. Your knowledge, professionalism and understanding was second to none.

Alicia · 6 April 2025

Agent replied · 15 June 2025

Thank you for taking the time to share your experience and for your wonderful 5* review Alicia! Kind regards, Lucy, Customer Relations.

5/5

Google

A big thank you to Jane for her continued support during our tenancy. She is always helpful, proactive, and a true problem solver. Communication was excellent, and we felt well supported throughout. Highly recommend this Connell Buckingham estate agent.

Yogita · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your positive review! We're thrilled to hear that Jane provided exceptional support and problem-solving during your tenancy. We strive for clear communication and to always be proactive in helping our clients. Thank you for recommending Connell Buckingham! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Connells in Buckingham MK18 are truly exceptional. When we started we were thinking to let the property for one year, but now it is in the eighth year. Jane, the letting negotiator is fantastic with full knowledge of the letting. After seven years we have new tenants. Jane completed everything smoothly with our minimum involvement. Sarah is wonderfully looking after the property for any maintenance work. She always calls dedicated contractors who are very efficient and reliable. We have never experienced any issue. They are very helpful. We couldn't be more happy than the service we received from Connells and we will definitely recommend them to all who are thinking to let their property. Thank you Jane, Sarah & all at Connells.

Vijay · 22 October 2024

Agent replied · 25 October 2024

Hello Vijay, Thank you so much for your wonderful 5* review! We're thrilled to hear that Jane and Sarah have provided you with exceptional service over the years. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

It was a pleasure to deal with the Lettings Office of Connells in Buckingham. All of the staff members are very helpful, especially Jane. I had a good experience with JANE in the BUCKINGHAM Connells branch. We found her to be very helpful, proactive and responsive throughout the entire process. She really understood what information we needed in order to feel comfortable proceeding. It would be a pleasure to work with her again and I would be happy to recommend her to others.

Arun · 18 October 2024

Agent replied · 25 October 2024

Thank you Arun for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

I am a first time buyer who just completed on a fantastic house in Bucks. Huge thanks to Alex for showing me around twice, and for chatting with my dad when my folks came along the second time! Very friendly and easy to talk to. And a …

Sarah · 16 September 2025

Agent replied · 16 April 2026

Thank you for choosing us as your real estate partner for your first home purchase! We are thrilled that our team, especially Alex and Laurence, were able to provide exceptional service and make the process smooth for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

What a journey but we got there! The team at Connells are professional yet personable. Having people in your house for viewings can be stressful and intrusive, but with Max and Alex I felt like I’d left a friend showing people around my home( Andrew even went a step further and vacuumed up my knocked over plant :-)Thank you Jason and the team at Buckingham you have all been great! Ps Johnathon is also very helpful and informative with his mortgage advice

Wendy · 14 April 2024

Agent replied · 13 June 2024

Hi Wendy, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care

5/5

Google

Great experience buying through Connells. Laurence was great from start to finish. Every question we had he answered or got an answer from the seller and was also incredibly helpful during the initial negotiation phase. Couldn't have asked for any more. Thanks!

AlexHill91 · 12 August 2025

Agent replied · 9 September 2025

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Connells Buckingham sold my property and I have just completed today. 47 days from start to finish, amazing work from the team. After months on the market with another agent, these guys marketed my property swiftly and clearly worked hard to get the interest, leading to a successful sale. Alex & Max were particularly great with communication, always ensuring I was in the loop at every stage, making what could have been a stressful process, pretty straight forward! Can highly recommend the sales team, excellent service throughout. Thanks again, Leanne

Leanne · 15 December 2023

Agent replied · 13 June 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

We bought our first house in the UK from Connells. Best service I ever had. Friendly staff. We were so comfortable with them if we wanted to know about anything and they helped us every single way they could. Special thanks to our mortgage advisor Jonathan, Alex, Lourence, Jason, to the lovely lady who was in the back office and the two gentleman who advised us in various ways (sorry I can’t remember their names). But overall the service was exceptionally excellent.

Subodhaka · 27 October 2025

Agent replied · 26 December 2025

Thank you so much for your kind words! We are thrilled to have been a part of your first home buying experience and it means a lot to us that you had such a positive experience with our team. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I would like to highly recommend Connells Buckingham for house purchases. From the front staff to back office staff every one do their jobs in perfect standard. Very professional, friendly and efficient staff. Special thanks goes to Mr. Jonathan who has done our mortgage and others Alex, Laurence and Jason. When ever and what ever it is, they are available and ready to help. No words to express how grateful we are as a 1st time buyers. Thank you Connells and team. Wishing you all the success.

Gishara · 27 October 2025

Agent replied · 26 December 2025

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that our team at Connells Buckingham provided you with a professional, friendly, and efficient experience. It was our pleasure to assist you with your first house purchase, and we wish you all the best in your new home. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently purchased a property through the Buckingham Office of Connells and I would like to congratulate the whole team at this office for their efficiency, professionalism and friendliness, especially Alex Gilder. …

Roger · 16 September 2025

Agent replied · 26 December 2025

"Thank you for your kind words! We are so thrilled to hear about your positive experience with our team, especially with Alex. It's wonderful to know that he made your buying process smooth and enjoyable. We are lucky to have him as a part of our team. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Jonathan was very thorough, knowledgeable and personable - I would highly recommend both him and Connells to anyone looking for a mortgage or advice on getting one in the future. He outlined all the possible rates, lenders and options available to us and gave us detailed advice on how to improve our situation to obtain the best mortgage possible.

Matthew · 4 October 2024

Agent replied · 25 October 2024

Thanks for the excellent 5* review and recommendation Matthew! Thanks for your thoughtful comments about Jonathan and our Buckingham team. Best wishes, Lucy, Customer Relations.

1/5

Google

Happened to be coming past your office in Buckingham today when one of your staff who couldn’t wait the 3 seconds for my mobility scooter to pass her car before she pulled out of the CAB car park decided to start revving the engine and then again at my son who was behind me. Certainly not giving a good impression of your business . Rude and ignorant

Adam · 26 November 2025

Agent replied · 26 December 2025

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We have had a brilliant service from Connells Buckingham and in particular Jason, Max and Alex. Our cottage was well marketed and sold within 5 days. All the team have been friendly, knowledgeable and excellent at keeping in touch. They are not the cheapest but they are definitely the best in the area! We wouldn't hesitate in using them again or recommending them to others.

David · 15 November 2023

Agent replied · 13 June 2024

Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

The Lettings team at Connells have been amazing in helping my partner and I with our move. Everything was dealt with professionally and quickly, allowing us to move within 6 days! A massive thank you to Jane specifically from the Lettings team as she has been very patient and helpful during the process ⭐️

Tia · 14 March 2024

Agent replied · 13 June 2024

Many thanks Tia Scott for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

The Connells team in Buckingham sold our house quickly and the completion was in record time. They wrote clear marketing material, took attractive photos and kept us informed frequently. They found the perfect buyer offering a fair price. A good experience for us. Thank you.

Linda · 26 November 2025

Agent replied · 26 December 2025

Thank you for sharing your positive experience. Our team at Connells is dedicated to providing exceptional service and results for our clients. We are thrilled to hear that your house sold quickly and efficiently. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I chose Connells to market my house as from an initial visit to the office to book a valuation when I first met Alex, to Andrew coming and valuing the house - and being the only agent of the 3 in total I had round to follow up - the service …

Jo · 16 September 2025

Agent replied · 9 September 2025

Thank you for choosing Connells! We are so glad to hear that our team provided you with fabulous service and helped you sell your home. We hope you enjoy your new home and please do stop by with Lola and Jessie anytime. Thank you for your high recommendation! Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I've been using the Connells' Lettings team for over seven years and recommend them extremely highly. Jane and Sarah have supported me as a landlord in every way, pointing out issues and suggesting best means to resolve them quickly, maintaining a balance that supports both myself and the tenants. Use them!

Peter · 10 August 2025

Agent replied · 9 September 2025

It’s really lovely to read another 5* review and recommendation. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Feedback and Support Team.

5/5

Google

As a professional landlord, I have used Connells for a number of years now and i can't fault the service i get from Jane and the team. They always find good tenants and are so easy to deal. Thank you!

Sunil · 13 February 2024

Agent replied · 13 June 2024

Thank you for your thoughtful 5* review Sunil! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells

How many reviews does Connells have?

Connells's Buckingham office has 98 reviews across 1 platform: 98 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Connells's rating?

Connells is rated 4.7 out of 5 across all 98 reviews, and 4.7 out of 5 on Google from 98 reviews, checked 9 October 2026.

Where is Connells's Buckingham office?

Connells, 2 West Street, Buckingham MK18 1HL.

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