Trusted Agent profile · Brundall
Verified
★★★★★
784 reviews across 3 platforms
2 Cucumber Lane, Brundall, NR13 5QY
Starkings & Watson's office in Brundall, at 2 Cucumber Lane, is rated 4.9 out of 5 across 784 reviews on three platforms, including 308 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Starkings & Watson won in 2026.
The Trusted Agent 2026 results for Starkings & Watson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Brundall office, from every platform, shown as written. First names only.
5/5
FacebookVery friendly and professional. Always ready to answer any queries or worries and were very reasonably priced Very satisfied. We started our selling just before lock down and were kept informed by Starkings and Watson at all times. Have now moved after some good advice from them.
Thanks Susan - best wishes to you both in your new home.
5/5
FacebookCaroline (our sales progressor) was very very efficient and was often informing us about the chain before our own agents (who were local to us) did. Would definitely recommend!
5/5
FacebookA totally professional team, very organised and friendly - they are real people! As a hybrid agency they provide an information service to keep you up to date of all activity at any time. We would highly recommend them based on our own personal experience.
Thanks Julia for your kind words 🙂
5/5
GoogleThe Brundall office give super quick feedback after viewings, they are extremely helpful & friendly and work with you. They always had time to help. I will continue to recommend them and wish them all well in 2024!
1/5
FacebookHave to say been disappointed with the service given the media hype. We placed our property with you 3 weeks ago and have reduced the price recently by our own choice no contact or advice... Heard nothing.. Have. Had contact and viewings from other agents so rather disappounted
Good Evening Mark - I am sorry to read your comment. I can’t find any client with your name on our system? Please DM me your address and I will call you tomorrow first thing. As you will see from our other reviews, communication is our top priority. As with most companies in the UK we have been slowly returning our team back to the office, and of course this has been a challenging time for us. However as a team we felt we had been in touch with everyone. I can only apologise if we have missed you and I look forward to hearing from you to discuss the best way forward for you. Chris.
5/5
FacebookHelpful and well organized Also like to mention Natalie Bishop, as being a brilliant communicator Thank you Starking &Watson and especially Natalie
5/5
TrustpilotFrom start to finish they have been…
From start to finish they have been excellent and kept me informed on progress on my sale.I would highly recommend them and have no hesitation in using them again. Thank you Starkings and Watson
5/5
Facebook. Melllisa Ellis was a very helpful all the way through the process always at the end of the phone and dealt promptly with enquiries despite all the difficulty of lockdown
5/5
GoogleWe're so glad we chose Starkins and Watson to sell our property, they made a quick sale and the kind advice from Sam Homer in particular was great. Nothing was ever too much trouble. Thank you everyone!
5/5
FacebookWe were very impressed with all the staff that we dealt with at starlings and Watson There customer service was very good kept us in the loop all the way From start to finish. We would highly recommend them.
Thank you so much for the review. I will pass it on to the team. Best wishes.
5/5
GoogleSuperb help, information and, critically, communication from Sam and Karen. An unfamiliar experience for me , but they were open, welcoming and friendly which was massively reassuring. Whole process, including post-offer help, could not …
5/5
Facebooksold our home and they were very helpful, many thanks to Bruce, Catherine and Natalie for everything
5/5
FacebookHelpful and well organizedAlso like to mention Natalie Bishop, as being a brilliant communicatorThank you Starking &Watson and especially Natalie
5/5
GoogleStarkings and Watson marketing of our property to find a tenant was excellent. The professionally taken photographs and descriptions were great. The level of service provided was exceptional and we wouldn't hesitate to …
5/5
FacebookGreat service from start to finish. Melissa was great at keeping things moving and keeping us updated. Would highly recommend to others looking for a local estate agent
5/5
FacebookFrom start to finish the staff have been kind, courteous, helpful and supportive throughout keeping us informed and updated. We would definitely recommend these as estate agents
4/5
GoogleExcellent experience overall with this firm. Some initial issues with central admin lady who made a number of errors then became defensive and argumentative rather than fix the problem but thankfully after …
4/5
GoogleStarlings & Watson were really pleasant and easy to deal with, regardless of who you got on the phone, they were all very keen to help. They were incredibly engaging in the early days when the sale was being negotiated, making regular contact with us then. We have already recommended them to a friend who is looking to sell their property
5/5
FacebookWe just want to say a huge thank you to the team at the Costessey branch, we could not have asked for a more welcoming and professional service, they are not your typical pushy estate agent, but they were always there as soon as we needed a chat or something needed sorting, they managed to get our house sold in under a week!! we couldn’t have asked for a better experience.
5/5
FacebookStarkings & Watson were the agents for our rescent property purchase. Friendly staff and very easy to get hold of. Melissa in after sales progression was amazing. She kept us informed at all times via phone and email and was always happy to listen and help.
Thanks Rachael - I will pass your comments on. Great to hear! Good luck with the move!
5/5
FacebookDefinitely the best estate agents around! They sold my house in Poringland and I couldn’t have asked for a more professional company! Chris, Carl and Pete have had to put up with all my questions, and they have always replied in a instant! I can’t thank you enough, Thank you so much
5/5
GoogleFantastic professional service from Sarah and the Team in Brundall all the way through the process of selling our home. We are very pleased with their efforts and would recommend to everyone. Thank you.
5/5
FacebookCatherine & the team found us the perfect family home and were flawless through the whole buying process. As first time buyers they held our hand through the process, made everything clear and easy to understand and helped us move inwith no hassle in a reasonable amount of time. I would highly recommend and thank them for everything in our first house purchase.👌
5/5
FacebookI have used Starkings and Watson twice and have found them very professional. We had a lot of views in a short space of time and once sale agreed their Progression team kept me well informed of progress
Thanks Ian for being a returning customer, and taking the time to review us. I will pass your comments onto the team. All the very best. Chris.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Starkings & Watson, Brundall won Trusted Agent; Starkings & Watson, Poringland won Trusted Agent.
