1/5
TrustpilotIt is a really awful agent
It is a really awful agent. bad service and do not want to give you back the deposits on behalf of the landlord. they never look after any repairs either. VOID them.
Trusted Agent profile
William H Brown Broxbourne reviews
★★★★★
1,329 reviews across 2 platforms
47 High Road, Broxbourne, EN10 7HX, Broxbourne EN10 7HX
William H Brown's Broxbourne office at 47 High Road is rated 2.3 out of 5 across 1,329 reviews on two platforms, including 132 Google reviews rated 4.6. The 1,197 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Broxbourne office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThe sales team are clueless the most…
The sales team are clueless the most arrogant/ stubborn individuals I’ve ever met. Would not recommend anyone to use this company at any cost.
5/5
TrustpilotThank you Ed for helping my mother…
Thank you Ed for helping my mother during a viewing!
1/5
TrustpilotVery disappointing,Not trustable each…
Very disappointing,Not trustable each time different story s. If you have property never go with this agency. Simply time wasting my own personal experience.
1/5
TrustpilotAvoid
If you don't use William h Brown's in house Mortgage Adviser, you have no chance of buying a property on their books!
5/5
GoogleFirst class service, would highly recommend to anyone wishing to sell their property.
1/5
TrustpilotTerrible after sales service...never…
Terrible after sales service...never recommend or use their recommend solicitors fosters. Such a terrible experience no customer care or empathy...don't listen to instructions...still on going a complete nightmare.
2/5
Trustpilotstaff mistake rate very high
staff mistake rate very high. high fees and lots of extra charges. poor photographs of house so had to take my own photographs. sloppy and incompetent staff. sacked them today.
1/5
TrustpilotI'm trying to end my tenancy
I'm trying to end my tenancy , sent notice already no answer it's been 3 weeks completely useless.Never will rent from them or use them this lifetime.
1/5
TrustpilotVERY POOR
VERY POOR, Had a valuation book, never turned up and no contract to say they were going to be late....... AVOID.....
5/5
TrustpilotBrilliant
Bought a house with these guys, very happy with the experience, always helpful and friendly. Would highly recommend
5/5
GoogleValuation carried out by Adam. Knowledgeable & pleasant to deal with.
1/5
TrustpilotAppalled at the service we have…
Appalled at the service we have received from William H Brown. Sneaky estate agents that don’t have your best interests at heart. Won’t be using them again.
1/5
TrustpilotThe staff is very slow and rude
The staff is very slow and rude. The gentleman 'Jeff' and others are un professional, have no knowledge about any property.
1/5
TrustpilotWould give zero if possible- awful…
Would give zero if possible- awful company keep pestering you years after rejecting their services
1/5
TrustpilotCupel of time reporting damage fance…
Cupel of time reporting damage fance and nothing be don renting agents do not do any maintenance and landlord don't care aboutReally bad renting agent not recommend
5/5
TrustpilotVery good top agent
Very helpful go and see Charlie at the Romford shop if you want to sell your house very good agent
1/5
TrustpilotDid you know after the property…
Did you know after the property ombudsman you can complain to ARLA.We need to stop the bad service and loss of income to us individuals
1/5
Trustpilotwilliam h bown
roberto.duca
1/5
TrustpilotCross Gates
Cross Gates, LeedsAbsolutely terrible experience. Phones not answered. Messages not passed on. The weekly update happened once. No vetting of people looking round. Never again.
1/5
TrustpilotNO STARS.NO STARS.NO STARS AND NO…
NO STARS.NO STARS.NO STARS AND NO COMMENT.
1/5
TrustpilotHow I lost £3000
1/5
TrustpilotAVOID AVOID AVOID!!!!!
AVOID AVOID AVOID!!!!!THEY WILL TOTALLY MESS UP YOUR SALE OR PURCHASE. PLEASE READ REVIEWS HERE.
1/5
TrustpilotOne star is too much I have used and…
One star is too much I have used and had worst experience. Very poor service and very unprofessional and useless
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown Broxbourne
How many reviews does William H Brown Broxbourne have?
William H Brown's Broxbourne office has 1,329 reviews across two platforms: 132 on Google, 1,197 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is William H Brown Broxbourne's rating?
William H Brown Broxbourne is rated 2.3 out of 5 across all 1,329 reviews, and 4.6 out of 5 on Google from 132 reviews, checked 9 October 2026.
Where is William H Brown's Broxbourne office?
William H Brown Broxbourne, 47 High Road, Broxbourne, EN10 7HX, Broxbourne EN10 7HX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.