Kings Lettings Cheshunt reviews in Broxbourne

★★★★★ 5/5

Trustpilot

What can I say about Ben

What can I say about Ben? He is beyond brilliant! His communication skills are perfect. Always answers quickly and this is essential when dealing with a stressful situation such as a house move. He's a tall man with a big heart!! Thank you Ben!

Stella · 14 August 2026

★★★★★ 5/5

Trustpilot

AMAZING A++++++

Where do I start.. Ben has been absolutely incredible throughout my house move process. We had challenge after challenge and without Ben I am sure our chain would have fallen through! Friendly, professional and went over and above to make it happen! Could not rate enough!!

Chrystal · 30 July 2026

★★★★★ 5/5

Google

Can’t thank Charlie and Alfie enough for all of their help! They went above and beyond to get the job done and make sure we were happy throughout the whole process. From the minute we met Charlie we were made to feel confident and at ease with selling our house. He knew it was our first time selling and he never done anything without explaining fully to us how the process works. I can honestly say Charlie was our saving grace in our whole move, any time things would feel slightly stressful he would give us the reassurance we need, chased up every last thing that needed sorting, ended up doing other people’s jobs just to speed up the process for us. Alfie kept us in the loop after every viewing, never failed to keep us updated and was happy to take every call and answer any questions we ever had. Thank you both soooo much , can’t recommend you enough!

Lauren · 24 July 2024

★★★★★ 5/5

Google

Dear Elleisha-Ann, Sophie Lyons With high sense of dedication, impressive results oriented, working beyond professional hours of solving client's emergency issues, excellent communication and customer service skills, I commend you Sophie Lyons, Elleisha-Ann Phillips. After securing our apartment, we were overwhelmed with your swift response and even coming over the apartment when our things got stuck outside because the keys could not open the door. It took you less than 10 minutes to show up and resolve. Kings Lettings is lucky having you as controlling estate Agents in Cheshunt branch. Thank you Mary and Isaac

Isaac · 24 July 2024

★★★★★ 5/5

Google

I would recommend this agency if you looking for new homes and Farida has been very helpful and kind I would recommend her if you looking to buy a new home!

Ajai · 10 February 2026

★★★★★ 5/5

Google

Our experience with Kings, hasn't been like a 'normal' estate agent. Our property was a Probate property with very difficult circumstances. I don't believe any other estate agent would have worked as hard as Kings have especially Charlie … More

Sarah · 15 November 2025

★★★★★ 5/5

Google

Thank you to Farida for all the help and the information. Very attentive

Sevgul · 10 June 2026

★★★★★ 5/5

Google

I just wanted to say that I had one of the best experiences with Alfie. We started looking for a property, and he was always informing us about any new ones coming to the market. He was engaging, absolutely fantastic and arranging viewings, and took his time to ensure they were suitable for us. Alfie is such a great, young, optimistic person. If you're looking for a property, reach out to him, and he will definitely find something for you.

Marta · 25 April 2024

★★★★★ 5/5

Google

Farida was exceptionally helpful with helping me find the right property in the area, always very helpful and supportive! Really appreciated her assistance in this journey.

Gamze · 3 October 2026

★★★★★ 5/5

Google

Charlie and Alfie at the Cheshunt branch are the dream team of Estate agents. Alfie is the best agent we have ever dealt with in our 3 previous house sales, he had such great attention to detail and didnt rush viewings with potential buyers. He always arrived early to refresh his memory on our house and was a lovely guy to talk to. Alfie called around their database and hustled people to view our house, driving more viewings to our house in 2 weeks than we had previously in 8 weeks with another agent. Charlie the manager always went above and beyond to ensure our sale went through for example he would answer calls late at night from the buyers, he worked on his day off to bring the buyers around for a suprise 2nd viewing (a week before exchange was due) and he always gave his time for phone calls and catch ups amytime I needed. He always offered help and you felt truely in good hands. You never felt rushed off the phone he always had all the time for you. There was nothing Charlie wouldnt do for us to ensure the sale progressed and was successful. We had really difficult buyers and Charlie without a doubt saved our sale. We exchanged today and its all down to Charlie and Alfie. Thankyou to you both. You worked damn hard for this one!

Busybob25 · 25 February 2024

★★★★★ 4/5

Google

Farida is very good and helpful

Sue · 10 June 2026

★★★★★ 5/5

Google

We would like to thank Alfie and Charlie for their patience in dealing with the sale of our property.We felt like they were always at the end of the phone to help us and always kept us updated. We would highly recommend kings Group Cheshunt and would love to say once again a big thank you to Alfie and Charlie .

Teresa · 5 December 2024

★★★★★ 5/5

Google

Farida was very efficient and polite. She was well informed about the property and took her time to show us around.

Rathai · 10 February 2026

★★★★★ 5/5

Google

We’ve had a really positive experience with Farida so far. She has been friendly, helpful and very responsive throughout the process, and has kept us updated whenever there has been any progress. She also helped us get everything in place quickly once our offer was accepted, which we really appreciated. Communication has been very good and the whole process has felt much easier because of that.

Mark · 3 October 2026

★★★★★ 5/5

Google

Hasan was very friendly, helpful and accommodating from our very first veiwing. He went above and beyond when we were viewing the properties, making accommodations for me as I was on crutches (having recently had surgery). He has been such a big help throughought our purchase journey, always available to help and answer any queries we had. our house purchase took 2 1/2 months and the broker (Gulay) and conveyancer (Jessica) he recommended were great! I would definitely recommended the King's Cheshunt team, especially for first time buyers as they will guide you through the entire process. Our broker Gulay was also very helpful and reassuring, she calmed our fears and as we were applying for a mortgage during the period where interest rates started to rise.She was always available to answer our questions and communicated well throughout the process. This whole process was very seamless and it's all due to the amazing team at the Cheshunt branch! It also felt nice to collect our keys to their smiling faces, to top it all off.

Alexandra · 23 October 2023

★★★★★ 5/5

Google

We recently sold our flat with Kings and we would highly recommend their services. Hassan went above and beyond with finding us a buyer really quickly and negotiating a price both parties were happy with. The process from accepting an offer to completion was only around 2 months and Hassan kept on top of all solicitors to make sure everything was up to date to ensure the whole process went through quickly and smoothly. Great communication all round and a pleasure to deal with. Thanks again Hassan and the team at Kings Cheshunt.

Meryem · 23 October 2023

★★★★★ 5/5

Google

Hasan has been excellent helping me every step of the way throughout my first home purchase. Communication was great and he was always a phone call / text away. Hasan had great links with all stakeholders involved and made my life easier. My broker Gulay was extremely helpful too and she was very knowledgable and I had a lot of trust in her. I felt like getting the mortgage offer was the smoothest part of the whole process all thanks to Gulay. Would highly recommend her! I would highly recommend Kings Cheshunt for all your purchases and sales.

Merve · 23 October 2023

★★★★★ 5/5

Google

I decided to use Kings after discussions with other local agents. Sam came to see me and had a refreshing approach as to how we should market the property. He was supported by Sarah and Hassan who showed prospective buyers around the house and secured the sale. Selling a house can be quite stressful but Kings were always there to assist and answer any questions I had, even to the extent that Sam contacted me on a daily basis whilst thousands of miles away on holiday. I would have no hesitation in recommending them as they are very professional and go that extra mile to ensure the whole process runs as smoothly as possible. Thank you to Sam and his team.

Eddie · 23 October 2023

★★★★★ 5/5

Google

I had a fantastic experience with Kings Cheshunt, professional, responsive, and genuinely supportive throughout the whole process. A huge thank you to Ali. He was incredibly attentive, always on the ball when it came to chasing solicitors and sellers to keep things moving and making sure I had the key information when I needed it. Also a big shout out to Charlie, who was super informative and efficient, always quick to respond and helpful with any questions that came up. Couldn’t be happier with the service. Highly recommend the team at Kings Cheshunt!

Cleanthis · 10 April 2025

★★★★★ 5/5

Google

I worked alongside Samik Vithlani to get a property sold within deadline and I have to say, Samik and his team were tremendously helpful with keeping me in the loop at every stage, they were super efficient and extremely professional to work with. If you want your property sold at the right price and within a reasonable timeframe, Samik is most definitely the man to go to, I will highly recommend him to all of my family and friends.

Prem · 23 October 2023

★★★★★ 5/5

Google

Ben, from start to finish you've been there every step of the way with us buying our first house. Always stayed professional, helpful and completely on top of where things are meant to be. From answering all of our questions and making sure the process ran smoothly - huge thank you!!

Alisha · 10 May 2026

★★★★★ 5/5

Google

I recently engaged Kings Lettings to find tenants and manage my property, and the experience has been outstanding. The entire process was overseen by Ellesisha-Ann Phillips, who demonstrated exceptional professionalism from start to finish. She kept me constantly updated, responded promptly to every email, and handled all requests or queries with efficiency and care. Within just a month, tenants were successfully found, and Ellesisha took care of all the associated paperwork, certifications, and even coordinated tradespeople when necessary. Her attention to detail and dedication made the entire experience seamless and stress-free. I was so impressed with Ellesisha's expertise and outstanding service that I decided to entrust her with another property that was not previously under Kings Lettings’ management. It’s rare to find someone so professional, reliable, and genuinely committed to delivering such high-quality service. Ellesisha is a true asset to Kings Lettings, and I cannot recommend her and the team highly enough. Thank you for making what can often be a challenging process so smooth and enjoyable!

Will · 17 January 2025

★★★★★ 1/5

Trustpilot

I was way for a couple of months .my…

I was way for a couple of months .my partner did the viewings.he was told to wait downstairs as is custom..we had about 5 viewings. When I came back I realised my jewellery box was gone a cartier pen and boxes of perfumes. All together about 12 k.worth. the jewellery was in my wardrobe. When my partner went up the doors were still open. I know that sometimes viewers open cupboards and wardrobes. A family of about six came around looking at everything. I can't say it was them of course .I went to kings in the high street and told someone there. I never even received a call back. Has anybody else had a similar experience?I'm not saying it was a staff member or anything BTW. But how easy is it for strangers to look around your personal space and have a perfect opportunity to take whatever they see.

Valerie · 9 May 2026

★★★★★ 5/5

Google

Great experience from start to finish with Zelal. She was friendly, professional, and always helpful throughout the process. Communication was excellent, and everything was handled smoothly and efficiently. Highly recommend!

Daniella · 10 September 2026