Trusted Agent profile · Broxbourne

Kings Group Cheshunt reviews in Broxbourne

4.2

★★★★★ Great

288 reviews across 2 platforms

9 Lynton Parade, Turners Hill, Cheshunt, London, EN8 8LF, Broxbourne, EN8 8LF

Kings Group's office in Broxbourne, at 9 Lynton Parade, is rated 4.2 out of 5 across 288 reviews on two platforms, including 230 Google reviews rated 4.6.

Google logo

4.6 / 5

230

Reviews on Google

This office

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58

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Broxbourne office, from every platform, shown as written. First names only.

5/5

Google

I just wanted to say that I had one of the best experiences with Alfie. We started looking for a property, and he was always informing us about any new ones coming to the market. He was engaging, absolutely fantastic and arranging viewings, and took his time to ensure they were suitable for us. Alfie is such a great, young, optimistic person. If you're looking for a property, reach out to him, and he will definitely find something for you.

Marta · 15 April 2024

Agent replied · 11 November 2024

Hello Marta Thank you for the lovely words in your review. Great to hear your experience with our Cheshunt Branch has been a positive one and thank you for being a great client to work with. Kind Regards All the team at Kings Group, Cheshunt

5/5

Google

We had a really positive experience with Farida at Kings Group Cheshunt. She was extremely helpful from the very beginning and took the time to explain everything clearly, which makes a huge difference when you’re new to the buying process. Farida gave us all the details we needed about the property, the seller’s situation, and the steps involved, without ever making us feel rushed. She answered every question honestly and provided lots of useful information that helped us understand what to expect next. It’s refreshing to meet an agent who is professional, patient, and genuinely supportive. Thank you, Farida, you made the whole experience much easier and far less stressful.

Urwa · 10 December 2025

Agent replied · 9 January 2026

Hello Urwa Thank you for your lovely review. It is a pleasure working with you, thank you for taking the time to leave your positive feedback. Kind Regards All the team at Kings Group, Cheshunt

5/5

Google

Charlie and Alfie at the Cheshunt branch are the dream team of Estate agents. Alfie is the best agent we have ever dealt with in our 3 previous house sales, he had such great attention to detail and didnt rush viewings with potential buyers. He always arrived early to refresh his memory on our house and was a lovely guy to talk to. Alfie called around their database and hustled people to view our house, driving more viewings to our house in 2 weeks than we had previously in 8 weeks with another agent. Charlie the manager always went above and beyond to ensure our sale went through for example he would answer calls late at night from the buyers, he worked on his day off to bring the buyers around for a suprise 2nd viewing (a week before exchange was due) and he always gave his time for phone calls and catch ups amytime I needed. He always offered help and you felt truely in good hands. You never felt rushed off the phone he always had all the time for you. There was nothing Charlie wouldnt do for us to ensure the sale progressed and was successful. We had really difficult buyers and Charlie without a doubt saved our sale. We exchanged today and its all down to Charlie and Alfie. Thankyou to you both. You worked damn hard for this one!

Busybob25 · 16 March 2024

Agent replied · 11 November 2024

Hello Thank you so much for taking the time to leave a fantastic 5 star review! It was a pleasure working with you on the sale of your property, great to hear we were able to make the process as smooth and stress free as possible for you. Thank you for being great clients to work with! Your feedback is greatly appreciated! Kind Regards All the team at Kings Group, Cheshunt

5/5

Google

Farida was very efficient and polite. She was well informed about the property and took her time to show us around.

Rathai · 17 February 2026

Agent replied · 18 April 2026

Hello Rathai Thank you for your feedback. Great to hear your experience with our Cheshunt branch has been a positive one. … More

5/5

Google

We would like to thank Alfie and Charlie for their patience in dealing with the sale of our property.We felt like they were always at the end of the phone to help us and always kept us updated. We would highly recommend kings Group Cheshunt and would love to say once again a big thank you to Alfie and Charlie .

Teresa · 5 December 2024

Agent replied · 25 December 2024

Hello Teresa Thank you so much for your positive review. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. Kind Regards All the team at Kings Group, Cheshunt

4/5

Google

Farida has been very helpful! She has Kept up with communication, been consistent with finding properties and trying to find us the right home.

Megan · 17 January 2026

Agent replied · 18 April 2026

Hello Megan Thank you for your lovely review. It is a pleasure working with you on finding your dream home. … More

5/5

Google

Hasan was very friendly, helpful and accommodating from our very first veiwing. He went above and beyond when we were viewing the properties, making accommodations for me as I was on crutches (having recently had surgery). He has been such a big help throughought our purchase journey, always available to help and answer any queries we had. our house purchase took 2 1/2 months and the broker (Gulay) and conveyancer (Jessica) he recommended were great! I would definitely recommended the King's Cheshunt team, especially for first time buyers as they will guide you through the entire process. Our broker Gulay was also very helpful and reassuring, she calmed our fears and as we were applying for a mortgage during the period where interest rates started to rise.She was always available to answer our questions and communicated well throughout the process. This whole process was very seamless and it's all due to the amazing team at the Cheshunt branch! It also felt nice to collect our keys to their smiling faces, to top it all off.

Alexandra · 12 November 2023

Agent replied · 11 November 2024

Hello Alexandra Thank you so much for your lovely words in your review. It was our pleasure working with you on finding your dream home. Congratulations again! We wish you all the best in your new home. Kind Regards All the team at Kings Group, Cheshunt

5/5

Google

We recently sold our flat with Kings and we would highly recommend their services. Hassan went above and beyond with finding us a buyer really quickly and negotiating a price both parties were happy with. The process from accepting an offer to completion was only around 2 months and Hassan kept on top of all solicitors to make sure everything was up to date to ensure the whole process went through quickly and smoothly. Great communication all round and a pleasure to deal with. Thanks again Hassan and the team at Kings Cheshunt.

Meryem · 12 November 2023

Agent replied · 11 November 2024

Hello Meryem Thank you for your kind words in your review. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. Kind Regards All the team at Kings Group, Cheshunt

5/5

Google

Hasan has been excellent helping me every step of the way throughout my first home purchase. Communication was great and he was always a phone call / text away. Hasan had great links with all stakeholders involved and made my life easier. My broker Gulay was extremely helpful too and she was very knowledgable and I had a lot of trust in her. I felt like getting the mortgage offer was the smoothest part of the whole process all thanks to Gulay. Would highly recommend her! I would highly recommend Kings Cheshunt for all your purchases and sales.

Merve · 12 November 2023

Agent replied · 11 November 2024

Hello Merve Thank you so much for your fantastic feedback. It has been our pleasure working with you on finding your first home! Thank you for being a great client to work with. Kind Regards All the team at Kings Group, Cheshunt

5/5

Google

I decided to use Kings after discussions with other local agents. Sam came to see me and had a refreshing approach as to how we should market the property. He was supported by Sarah and Hassan who showed prospective buyers around the house and secured the sale. Selling a house can be quite stressful but Kings were always there to assist and answer any questions I had, even to the extent that Sam contacted me on a daily basis whilst thousands of miles away on holiday. I would have no hesitation in recommending them as they are very professional and go that extra mile to ensure the whole process runs as smoothly as possible. Thank you to Sam and his team.

Eddie · 12 November 2023

Agent replied · 11 November 2024

Hello Eddie Thank you so much for your lovely words in your review. It was our pleasure working with you and pleased to hear we were able to make the process as smooth as possible for you. Thank you for being a great client to work with. Kind Regards All the team at Kings Group, Cheshunt

5/5

Google

I worked alongside Samik Vithlani to get a property sold within deadline and I have to say, Samik and his team were tremendously helpful with keeping me in the loop at every stage, they were super efficient and extremely professional to work with. If you want your property sold at the right price and within a reasonable timeframe, Samik is most definitely the man to go to, I will highly recommend him to all of my family and friends.

Prem · 12 November 2023

Agent replied · 11 November 2024

Hello Prem Thank you for taking the time to leave a positive review. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. Kind Regards All the team at Kings Group, Cheshunt

5/5

Google

I had a fantastic experience with Kings Cheshunt, professional, responsive, and genuinely supportive throughout the whole process. A huge thank you to Ali. He was incredibly attentive, always on the ball when it came to chasing solicitors and sellers to keep things moving and making sure I had the key information when I needed it. Also a big shout out to Charlie, who was super informative and efficient, always quick to respond and helpful with any questions that came up. Couldn’t be happier with the service. Highly recommend the team at Kings Cheshunt!

Cleanthis · 10 April 2025

1/5

Trustpilot

I was way for a couple of months .my…

I was way for a couple of months .my partner did the viewings.he was told to wait downstairs as is custom..we had about 5 viewings. When I came back I realised my jewellery box was gone a cartier pen and boxes of perfumes. All together about 12 k.worth. the jewellery was in my wardrobe. When my partner went up the doors were still open. I know that sometimes viewers open cupboards and wardrobes. A family of about six came around looking at everything. I can't say it was them of course .I went to kings in the high street and told someone there. I never even received a call back. Has anybody else had a similar experience?I'm not saying it was a staff member or anything BTW. But how easy is it for strangers to look around your personal space and have a perfect opportunity to take whatever they see.

Valerie · 9 May 2026

5/5

Google

Can't recommend enough, after a stressful process trying to sell my home kings contacted me and said they might be able to help, and help they did after one week of marketing they found me a buyer at full asking price. There attention to detail and knowledge was fantastic. Charlie and his team are amazing and I'm so happy I trusted them with the sake of my home

Mandy · 16 January 2024

Agent replied · 11 November 2024

Hello Mandy Thank you for your lovely words in your review. Pleased we were able to help you achieve a quick sale of your home and make it as stress free and smooth as possible for you, thank you for being a great client to work with. Kind Regards All the team at Kings Group, Cheshunt

5/5

Google

Farida has been amazing. Prompt communication at all times, excellent at showing someone around, with full details and very enthusiastic. I wish the agents that are selling ours were as good! 5/5 for Farida

Stella · 11 April 2026

5/5

Google

We had a wonderful experience with Farida from the Kings group. She kindly took the time to show us properties, and her professionalism and friendliness made the whole process stress-free. She was patient, knowledgeable, and answered all of our questions with care. It really felt like she wanted to help us find the right home, not just any home. Highly recommend her and the agency for anyone looking for a smooth and pleasant property search! Jennifer

Jennifer · 16 August 2025

Agent replied · 8 October 2025

Hello Jennifer Thank you for your lovely kind words in your review. It is a pleasure helping you find your dream home. Kind Regards All the team at Kings Group, Cheshunt

5/5

Google

Farida was fantastic at helping me schedule a time suitable to me, when viewing a property. Many thanks.

Max · 21 November 2025

Agent replied · 9 January 2026

Hello Max Thank you for your positive review, your feedback is greatly appreciated. Kind Regards All the team at Kings Group, Cheshunt

5/5

Google

I had a great experience with Kings Group, thanks to Alfie. He was accommodating with the number of viewings we requested and was always happy to help. He kept us updated throughout the process and was fair to both us and the vendor. We're very happy with our new home. Highly recommend!

Zuher · 12 September 2024

Agent replied · 11 November 2024

Hello Zuher Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. Kind Regards All the team at Kings Group, Cheshunt

5/5

Google

I have never met an estate agent as attentive and responsive as Sarah Conner. Right from the beginning she was a dream to work with. Throughout the whole process the communication was immaculate. She always spoke to us as people rather than price tags which is uncommon in this profession. I cannot give enough compliments to the manager of the branch Samik. Doing your job is one thing but what Samik does it in a completely different category. There was always an open door to queries or worries. To say that this is a branch above the rest is not saying enough. If you’re looking to buy or sell I don't see why you would go anywhere else.

Tanyel · 12 November 2022

Agent replied · 11 November 2024

Hello Tanyel WOW what a fantastic review! Thank you so much for taking the time to leave your 5 star feedback for the team. It was an absolute pleasure being able to work with you both, thank you for choosing us to help you. Kind Regards All the team at Kings Group, Cheshunt

5/5

Google

Samik and his team have been so helpful and professional. They truly are amazing with the service they provide. They provided me with a valuation for my property and the time they have taken to explain all the information and what that meant was highly valuable and appreciated. Hasan in particular went above and beyond to remain in contact after the valuation and offer the extended services of his team should that be necessary in future. Thank you Kings @cheshunt. 👍😊

Fetine · 12 November 2022

Agent replied · 11 November 2024

Hello Fetine Thank you for taking the time to leave your positive review. Thank you for choosing Kings Group to value your property, we hope to work with you again in the future. Kind Regards All the team at Kings Group, Cheshunt

2/5

Google

We bought a home through Kings Group Cheshunt. The first person we were in contact with from the agent was Sarah Connor. We were roped into going with their third party broker even though we already had our own, as “it will count in your favour of your offer being accepted as opposed to using your own broker.” We also were not told by her that there was a chain (seller buying a new home) and therefore would take several months before we could move into the property. It was only a few days later that another agent called to let us know this fact. Initially, Sarah was good at communicating with us and she was pleasant to dealt with, however very quickly started ignoring calls when things became complicated with the seller regarding a moving date. We were eventually dealt with by another agent and we never heard from her again until we exchanged. We were also frequently asked by Sarah to resend documents which had already been sent in the first instance and we felt that this added to the delay of the process. Glad it’s all over now.

Tee · 12 November 2022

Agent replied · 11 November 2024

Dear client, Thank you for taking the time to leave your feedback on your experience, however after speaking with the office I can’t help but think your comments are a little harsh. The property was not offered as chain free therefore it would be expected that the seller would need to find also, we can only apologise if you felt this point should have been clarified. I can also see that your offer was agreed on 1st June 2022 and that you exchanged contracts on 31st August, so all within 91 days, which in this market place is considered a good time frame. Again, we can only apologise if you felt this needed clarification. Lastly after speaking to the office it is our understanding that you used our in house broker because a good relationship was formed and that they were able to secure the ideal mortgage for your purchase, there was absolutely no push that this would help your offer going forwards. If you wish to discuss this further and in more detail please do not hesitate to contact me; reviews@kings-group.net. Kind Regards Kelly

4/5

Google

Kings (Cheshunt) got our house sold. The whole team were very helpful in the process and we got really familiar with the team. When we started Daniel, Sam, and Hassan were involved. After a few less than successful attempts we got some more help from Sarah. The team were friendly and professional. Although the process took long they continued to assist us and helped in every way they could. Sarah and Sam were very approachable and listened to us. Thanks Sarah for getting the deal done in the end, much appreciated. Would recommend.

Nii-Ashitey · 12 November 2022

Agent replied · 11 November 2024

Hello Nii-Ashitey Thank you for your positive review. Thank you for your patience during the sale process, it was a pleasure working with you both. Kind Regards All the team at Kings Group, Cheshunt

5/5

Google

We just completed purchase on our house, September 2022. From first viewing back in April, staff were super helpful. We had a few viewings through kings and Sarah pushed us forward as we had all our documents ready, we had our heart set on this one though and she sorted everything swiftly with the sellers. Yes the whole process took 5 months but it was a probate property and this was no fault of the agents. Sarah was always supportive throughout working with the solicitors, following up with sellers and updating us all the way through, giving us that little peace of mind and reassurance. Also enabling repeat visits to the house on short notice so we could take measurements etc. Such a relief now and looking back couldn’t have done it without kings support. Thank you to the team!

Gaby · 12 November 2022

Agent replied · 11 November 2024

Hello Gaby Thank you so much for your positive feedback. Great to hear we were able to help make your purchase as smooth and stress free as possible for you. Congratulations again on your new home. Kind Regards All the team at Kings Group, Cheshunt

5/5

Google

Although an uncertain start to the mortgage process via an estate agent that has now left the business. Manager Charlie & associate Alfie were on hand to make sure the journey and process from start to finish were conducted politeness, urgency and care. I would highly suggest using this branch of the agency based in Cheshunt. Thank you for everything.

Michela · 15 April 2024

Agent replied · 11 November 2024

Hello Michela Thank you for taking the time to leave your positive review. Great to hear we were able to help make the process as smooth as possible for you. All the team greatly appreciate your feedback. Kind Regards All the team at Kings Group, Cheshunt

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kings Group's Google reviews

Questions about Kings Group Cheshunt

How many reviews does Kings Group Cheshunt have?

Kings Group's Broxbourne office has 288 reviews across two platforms: 230 on Google, 58 on Trustpilot (across the whole business).

What is Kings Group Cheshunt's rating?

Kings Group Cheshunt is rated 4.2 out of 5 across all 288 reviews, and 4.6 out of 5 on Google from 230 reviews.

Where is Kings Group's Broxbourne office?

Kings Group Cheshunt, 9 Lynton Parade, Turners Hill, Cheshunt, London, EN8 8LF, Broxbourne, EN8 8LF.

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