Every review we hold for the Brownhills office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleElaine and the team have been great. Very easy to contact and they are actively helpful and supportive throughout the buying process.
Josef · 1 November 2024
Agent replied · 31 December 2024
Hi Josef, Thank you for your kind words. We all really appreciate it. Congratulations on your purchase from all the team at Goodchilds Brownhills :-)
★★★★★ 5/5
GoogleRebecca was friendly and helpful. Kept me up to date with progress and made the process quick and smooth. Which was great as moving can be stressful. I'm very pleased with the service I received.
Penny · 5 February 2024
Agent replied · 31 December 2024
Hi Penny, thank you so much for your great review. I'm glad we could help and wish you all the best in your new home.
★★★★★ 5/5
GoogleTimes are hard and there is a lot of pressure and competition with the housing market. Rebecca and team kept me updated of progress and helpful throughout the process. I would highly recommend the team and would ask them again to support me for my next property move!
Hazel · 1 January 2023
Agent replied · 31 December 2024
Hello Hazel, Thank you so much for your positive review. I know this means a lot to the team. Please do not hesitate to contact us if we can be of any help in the future.
★★★★★ 5/5
GoogleEverything went smoothly without any problems. Elaine and Rebecca were very helpful.
Kam · 5 January 2025
Agent replied · 31 December 2024
Hello Mr Nizzar,
Thank you so much for leaving us a glowing review. It was a pleasure working with you. All the best for the future.
★★★★★ 1/5
GoogleWorst agency ever deal with, said they can’t rent the property just the day before we need to move in. Done all the paperwork, gave them whatever they asked for but at the last moment they rang and told they can’t rent because of silly things. Now I’m on the middle of road nowhere to go struggling to find somewhere to live. Really really upset with the service. Never Ever go back to goodchild again. I had seen a lots of reviews same as mine..gave everything the asked for and rejected at last moment. Not good at all.
Poornendhu · 1 January 2024
Agent replied · 31 December 2024
Morning Poornendhu, I'm sorry you feel this way. I would like to confirm if your guarantor didn't withdraw from the application you would have been able to proceed. We received an email from you withdrawing from the application as you weren't able to get another guarantor. If you would like any further clarification please do not hesitate to contact me. Anisa
★★★★★ 5/5
GoogleThe service supplied was brilliant nothing was to much trouble. The staff were always very friendly and helpful. I was kept informed of all steps when selling property. with out no doubt I would recommend this company. Abby was brilliant she never gave up She is a real credit to the company. , Thanks again Abbey and Good child's for all your hard work.
Desmond · 2 January 2019
Agent replied · 31 December 2024
Desmond Groom, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
★★★★★ 5/5
GoogleFor the 2.5 years I rented through this agency, I had a consistently positive experience. All inquiries were handled promptly and efficiently. I want to especially to mention Rebecca Evans, who was incredibly responsive and always provided helpful answers to my questions. A truly great agency, and I wouldn't hesitate to recommend them.
Marianna · 5 March 2025
Agent replied · 5 March 2025
Hello, Thank you for a glowing review. We really appreciate it and I know Rebecca works really hard and appreciates you taking the time out to leave this review. Thank you for being such a great tenant :-) All the best in the future.
★★★★★ 5/5
GoogleAmazing customer experience. My house purchase was a stressful and challenging process but Anisa was very helpful. Kept me informed about all matters and was very supportive all through the process.
I'd highly recommend using this branch as their eye for details and more importantly their customer care was exceptional.PositiveResponsiveness, Professionalism
Darryl · 1 January 2022
Agent replied · 31 December 2024
Thank you so much for your kind words. It was a pleasure working with you. All the best in your new home.
★★★★★ 5/5
GoogleThe experience with goodchilds was brilliant. Sales negotiatior Angel Beale, was very helpful. She was always keeping me up to to day weekly with regards to my sale purchase.
Dominique · 8 November 2025
Agent replied · 9 November 2025
Hi Dominique, thank you for a glowing review. It was a pleasure working with you. Wishing you all the best in your new home.
★★★★★ 5/5
Google5 stars from me, great team so professional, wasnt the most seamless process but no fault of the estate agents. Anisa and the team stepped in an escalated with solicitors and went above and beyond in their role taking away so much stress for myself and my girlfriend, could not recommend these enough!!
Bradley · 1 January 2021
Agent replied · 31 December 2024
Thank you so much for this kind review. I'm glad I've been able to help you. Looking forward to making the call Friday.
★★★★★ 5/5
GoogleBuying our first house has been very very stressful and without Lauren and Anisa to guide us and help us through I would probably have had a breakdown by now! You have both been brilliant thank you so much!
Thomas · 1 January 2023
Agent replied · 31 December 2024
Hiya Tom, Thank you so much for your review, it's certainly not been a smooth purchase but I'm glad we could you help you through the process.
★★★★★ 5/5
GoogleRecently been working with Rebecca during my move and she has been so helpful and pleasant throughout the whole process. Friendly, informative and lovely members of staff :)
Frankie · 11 October 2025
Agent replied · 17 October 2025
Hiya :-) Thank you so much for a brilliant review it's so nice to hear and we all appreciate it. We wish you all the best in your new home.
★★★★★ 5/5
GoogleCan't fault Elaine, from the moment I showed interest in the 1st house I viewed she knew exactly what I was looking for. Once this was found she kept me in the loop the whole way through the process, I cant fault the communication from her. I wouldnt hesitate to recommend goodchilds. Thanks for all you did to make the process as smooth as it was :)
Tracey · 5 May 2024
Agent replied · 31 December 2024
Hello Tracey, thank you so much for your review. I know Elaine and the rest of the team go above and beyond. I'm glad we could help, we would like to wish you all the best in your new home.
★★★★★ 5/5
GoogleDealt with Leanne and Rebecca , amazing service who helped me every step of the way and was always patient with my constant stream fo questions and phone calls couldn’t recommend better people for the job !PositiveResponsiveness, Professionalism
Sean · 1 January 2023
Agent replied · 31 December 2024
Hiya Sean, thank you so much for your review and for taking the time out to thank Leanne and Rebecca i know they will appreciate it as they pride themselves on their work.
★★★★★ 5/5
GoogleAmazing work getting our buy to let purchase through. Chased up issues with housing association which wasn’t really their responsibility, and sped up the whole process thanks for all your help Anisa and Zoe! Will definitely be coming back for our next investment 🙌🏻🙌🏻🙌🏻 …
Jack · 1 January 2022
Agent replied · 31 December 2024
Thank you so much for taking the time leave a review. Look forward to working with you on your new rental.
★★★★★ 5/5
GoogleHad a rocky start, but when Lisa took over, we really noticed a difference. Nothing I asked for was too much trouble and she always returned my calls and kept her promises. After a lenghly process we have now completed and cant thank Lisa enough for all her sustained efforts.
L · 2 January 2020
Agent replied · 31 December 2024
Gordie M, we are so happy to read such a great review about Goodchilds Brownhills! Thanks for taking the time to leave a review. Please don't hesitate to reach out to us if there's anything more we can do! Have a great day
★★★★★ 5/5
GoogleRecently sold my property with Elaine and she was very helpful with the sale. She always kept me updated with everything that was going on and it all happened really fast! Thank you for all of your help! Highly reccommend this place, all lovely people.
Tiff · 5 January 2025
Agent replied · 31 December 2024
Thank you for the positive review! We are really pleased to hear that you had such a great experience. We strive to provide excellent customer service, so we’re glad that we were able to exceed your expectations.
★★★★★ 5/5
GoogleAs we had to do everything remotely communication was key and Lauren and the team were excellent.
Malcolm · 1 January 2024
Agent replied · 31 December 2024
Hi Malcolm, Thank you so much for your positive review. Congratulations on the completion of your property. From all the staff here at Goodchilds.
★★★★★ 5/5
GoogleI would like to thank Kerry and all the team, they go above and beyond through the whole process, friendly helpful and professional. I would definitely recommend. Thank you again.
Jantzen · 1 January 2023
Agent replied · 31 December 2024
Hi Jantzen, thank you so much for your review. It's much appreciated I'm glad we could help you.
★★★★★ 5/5
GoogleI would like to thank Kate and all of the team for helping us find our dream home, she was excellent in helping us find the right property and giving us updates right until the end. Would definitely recommend and use again when we eventually sell our property.
Noah · 1 January 2024
★★★★★ 5/5
GoogleAnisa and her team have been amazing throughout my sale process. They have kept me updated through the entire process and made it a seamless experience, would highly recommend.PositiveProfessionalism
Krisi · 1 January 2022
Agent replied · 31 December 2024
Thank you so much, I'm glad we could help. It was a pleasure working working with you
★★★★★ 5/5
GoogleThis is hands down the best run outfit for real estate i have ever come across.
Jag · 14 August 2025
Agent replied · 15 August 2025
Hi Jag, Thank you for your kind words and happy to hear you love our service
★★★★★ 5/5
GoogleCan’t recommend Kerry and goodchilds enough for the sale of our house and the purchase of our new house
Ross · 1 January 2023
Agent replied · 31 December 2024
Hi Ross, thank you so much for your review. I'm glad we could help you with both selling your property and finding a suitable property for you and your family.
★★★★★ 5/5
GoogleCan not fault this company! Wouldn’t use anyone else going forward! Thanks guys
Nigel · 14 August 2025
Agent replied · 15 August 2025
Hi Nigel, Thank you for sharing your positive experience and taking the time to leave an amazing review
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