4/5
Overall experience was good - but not great. There were a couple of occasions in which I felt a lack of experience and initiative among the staff - but outside of those instances they worked quickly and were friendly.

Trusted Agent profile · Bromsgrove, West Midlands
Verified
★★★★★
209 reviews across 2 platforms
The Tudor House, New Road, Bromsgrove, West Midlands, B60 2HY
Your Move,'s office in Bromsgrove, West Midlands, at The Tudor House, is rated 4.9 out of 5 across 209 reviews on two platforms, including 195 Google reviews rated 4.9.
Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.
4/5
Overall experience was good - but not great. There were a couple of occasions in which I felt a lack of experience and initiative among the staff - but outside of those instances they worked quickly and were friendly.
5/5
Donna Sirrel was amaizing and went out of her way to get us our dream property. She got things moved very quickly and my family were in within 1 week from viewing! Very helpful and unstressful process. Thank you
5/5
Great, smooth management, considering I have never rented anywhere before Emma was very helpful and didn't mind telling me the basics of tenant responsibilities, water and electricity readings and loads more that I was otherwise clueless about.
5/5
Dealt with Donna, Emma, and Malcolm several times in finding a suitable tenant for my property, although it took longer than in the past, they found a tenant who seems ideal. Will use yourmove again when needed.
5/5
Excellent service. A huge thank you to Sam and the team for helping us through the process of renting our first property and then going on to purchase the property. Always available to contact and very friendly.
5/5
Your move is very help ful towards me they are trying there best to do everything and everything is looking up i would like to thank Emma and Alex for this your amazing xxxx
5/5
Emma was very professional and very helpful to me and my partner on renting a property. Emma answered all our questions and nothing was too much. Not to forget all other staff involved. Thanks Your Move.
5/5
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5/5
My partner and I have just moved into our first rented property who we let from Your Move, we are so happy with our first renting experience so far! We managed to get a viewing quickly and the agent, Alex, was very welcoming and friendly. The agent was very knowledgeable and explained everything well to us both, they made us feel at ease and comfortable as we have never rented before. Communication has been brilliant and they have provided us with everything we need, thank you!
5/5
I’ve found the whole team at the Bromsgrove office to be professional and efficient from the first email I sent to them requesting advice about letting our family home. Alexander came to see our property, he gave what I considered sound advice and guidance. His obvious professionalism and knowledge of the local property market gave me confidence and I had no hesitation appointing Your Move to help find a suitable tenant. Further consideration based on the care and attention I received has prompted me to change to the fully managed service for my future tenants.
5/5
Your Move Bromsgrove have been great during my house sale process. Paul has been especially helpful and on the ball, keeping us all on track. Keep up the good work Paul and team!
5/5
Fantastic service from Donna and the team at Your Move Bromsgrove, guided me through a first time let with maximum efficiency and minimal stress. Very personable and easy to work with. Highly recommended
5/5
Couldnt reccomend them enough! Emma and Donna in particular have been so helpful and made this whole process less stressful and really did helped me find my perfect home, Donna really saw how much I loved the house and I feel she did give her all into me having it :) Emma helped so much with paper work etc so friendly when I met her! Everytime I called they would either call within half hour as said or answer there and then to help me! I am so happy with how Your Move has really supported me and helped me! EXCELLENT customer service! Thanks again Emma and Donna you have made me a very happy lady :) Wouldnt of done it without you both - thanks again
5/5
Fantastic customer service, very professional and helpful. got the house sold very fast and was kept informed throughout. Sam was always around to help and answer any questions I had
5/5
Met Malcolm Wood when looking for a property to rent. He pointed me in the direction of a house in Astwood Bank and subsequently showed me round. I was lucky enough to secure the property so a big thankyou to Malcolm for his professional approach and help. Also a massive thankyou to Donna who guided me through the mound of paperwork, who was always there with a smile and encouraging word. Excellent service from start to finish. Lydia Lloyd
5/5
Very pleased with my purchase process with the team at Your Move. Great people! My only reservation might be their recommended Solicitors, I would recommend that a local one is used.
5/5
I have rented a property from Your Move for 18 months. My landlord and his wife are a lovely couple and I have had no issues at all with them having come from a local landlord who would never leave me alone and made any excuse to 'pop in' for coffee!! Sadly, due to personal circumstances surrounding my daughter's health, I have had to move to a property that has downstairs facilities otherwise I would still be there. Your-Move come highly recommended and upon marketing the property I was due to vacate, they acted quickly and efficiently in ensuring a new tenant was lined up. I hope the new tenant will enjoy this beautiful home as much as I have and my thanks again to David and Jan for allowing my daughters and I the opportunity to call it home :-)
5/5
Property Let very quickly, nothing was too much trouble for any of the staff throughout. Have to thank Donna and Emma especially for their help every step of the way.
5/5
I am a landlord with Your Move and am delighted with the local service. Emma is especially helpful, informative and nothing is too much trouble. Great customer service
5/5
They did a superb job of finding a suitable tenant for me quickly. I would like to especially thank Donna for her efforts and making the process easy.
5/5
Compared to the service we previously received with Arden I am very impressed with the way Your Move have handled our purchase. Maxine has been great. Thank you!
5/5
My partner and I were looking to rent a property for the first time and therefore needed a lot of help and guidance with the renting processes and requirements. We were supported by Emma based in the Bromsgrove office and we are very grateful for the support provided to help us secure a rental property. We both felt very at ease in discussing our needs and loved the friendly environment created. Thanks for all your help.
5/5
Fantastic service provided by Your Move in Bromsgrove. SAM and MAXINE were most helpful every step of the way keeping me informed, answering any queries and putting my mind at ease during such a stressful time selling my property. I would highly recommend them as a company and as individuals. They both are lovely people to work with and were very courteous and patient and worked around me and my busy schedule. Friendly, reliable service.
5/5
I found Emma brilliant in every way when I viewed a property to paper work and still today she more than happy to answer the phone and respond to emails straight away with any questions or Concerns she is so professional and kind I can’t thank her enough and will pass on anyone looking at new homes to go straight to her. I can’t thank you enough Emma true credit to the company!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move,'s Bromsgrove office has 209 reviews across two platforms: 195 on Google, 14 on Facebook.
Your Move, Bromsgrove is rated 4.9 out of 5 across all 209 reviews, and 4.9 out of 5 on Google from 195 reviews.
Your Move, Bromsgrove, The Tudor House, New Road, Bromsgrove, West Midlands, B60 2HY.