Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI travelled all the way for a viewing only to find it had been cancelled. Dissapointing and unprofessional. Fair enough they tried to call to tell me but I had very bad signal and that call didn't get through to me. Didnt try hard enough to let me know about cancellation.NegativeProfessionalism
Anupa · 25 October 2021
★★★★★ 5/5
TrustpilotPurchasing experience
I would highly recommend the Gravesend team, the team were very helpful they contacted me throughout the purchase process informing me of the progress. Any queries I had were answered quickly and professionally. Well done.
Pamela · 28 June 2023
★★★★★ 5/5
TrustpilotOutstanding service
We sold our house with Robinson and Jackson swans in April 2018. They were amazing. Really helpful and gave us lots of advice. We had two days of block viewings and we sold straight away because we followed their advice After the sale we had lost of help from their after sales department. They were worth every penny
Dee · 30 July 2018
★★★★★ 5/5
TrustpilotA complex conveyancing situation
A complex conveyancing situation, which was not forgotten or left at the back of the queue but persued until completion.Much support and help from the in- house financial advisor.
A · 23 September 2023
★★★★★ 5/5
GoogleI cannot fault Robinson & Jackson Orpington on selling my mother's home. They always rang back when I left a message, they chased and chased to get the exchange and completion dates we wanted. I would recommend them to anyone that wants an Estate Agent in the area.PositiveResponsiveness, Quality, Professionalism, Value
Helen · 10 January 2021
★★★★★ 5/5
GoogleVery pleased with the service from Robinson Jackson, right from the first visit to my home. The interior photos were taken and processed very quickly to get the sales document out as soon as possible. I had an excellent response, and a successful sale at a price I was very happy with.
Helen · 26 October 2019
★★★★★ 5/5
TrustpilotRMJ sold our flat before it even went…
RMJ sold our flat before it even went to market the whole process was simple and we were kept in contact with throughout
Emma · 17 November 2023
★★★★★ 5/5
TrustpilotVery satisfied
Every query raised was dealt with very quickly. I was informed and kept updated with in a prompt manner with every aspect of my move
Laura · 22 September 2023
★★★★★ 1/5
TrustpilotBreached GDPR and will not maintain confidentiality
I was really pleased with the team at RM in Sittingbourne until they gave my personal information to someone unrelated to the sale. Currently escalating this to the Ombudsman for breach of GDPR. Their response- lies and manipulation. Very unprofessional way to end a sale of a property.
Kate · 22 September 2020
★★★★★ 1/5
TrustpilotCunning Agents!!!
Cunning Agents!!!Buyers and Sellers be aware! These agents failed to disclosed that the property we were in the process of purchasing did not have any planning permission nor building regulations for the works carried out in the property and loft conversation. They completely mislead us. Do not trust these agents whatsoever!!!
Poonam · 29 January 2019
★★★★★ 5/5
TrustpilotExcellent service from high street…
Excellent service from high street Strood branch in Kent. Thanks
Fluffy · 13 June 2024
★★★★★ 5/5
GoogleWhat a highly professional, courtesy and friendly team. All the staff have helped and guided me through the process of selling a house with good communications and advice. Thank you to you all.
Chris · 25 October 2022
★★★★★ 5/5
TrustpilotIt was the work of Lorraine Giles who…
It was the work of Lorraine Giles who went well beyond what I would expect of an estate agent trying to bring all parties together and expedite the process
Jane · 14 February 2023
★★★★★ 5/5
TrustpilotI would highly recommend the Strood…
I would highly recommend the Strood Office of RMJ Sarah Whitaker, Harry Bennett, Nancey Liddle, Tammy Dixon who have been amazing with us in our efforts to secure our next home. The contact has been second to none. Thank you you've been brilliant. Dawn & Dave
David · 21 November 2019
★★★★★ 5/5
TrustpilotBuying my home
I’ve had a good experience from the beginning to the end of buying the house from Robinson Jackson
Dita · 9 November 2023
★★★★★ 5/5
GoogleI knew from the moment Rob came to see me that I was in good hands (even if he was a West Ham supporter!) Every one in the Orpington office and friendly and polite and I would recommend them to anyone. Many thanks
Pat · 25 October 2020
★★★★★ 5/5
GoogleThe staff at Robinson Jackson go the extra mile, they have been extremely helpful throughout the sale of our property. They are always professional and I would really recommend them, they contacted us at least once a week without fail. Excellent Customer Service, thank you all
Tracy · 26 October 2019
★★★★★ 5/5
TrustpilotI was very happy impressed with the way…
I was very happy impressed with the way Rmj dealt with the sell of my property would highly recommend them .
Neil · 12 July 2023
★★★★★ 5/5
TrustpilotGood Service
Good Service, Kept us regularly informed. Very responsive to requests. All round very good. Both of us are pleased.
Michael · 15 August 2023
★★★★★ 5/5
GoogleWe are very happy of the service that Robinson Jackson has had extended to us towards our first home. Very prompt in answering queries and very helpful all throughout our purchase. Will definitely recommend them.PositiveProfessionalism
Zac · 25 October 2021
★★★★★ 5/5
TrustpilotMaria from Gravesend
Maria from Gravesend, was very much cordial and highly knowledgeable. She had great customer service skills. Highly recommend RJ.
Sona · 10 July 2023
★★★★★ 5/5
GoogleAlthough they were acting for my vendors the staff were very helpful and supportive as I progressed through a difficult sale.
If I move again I will definitely ask Robinson Jackson in Orpington to act as my agents.PositiveQuality
Christine · 25 October 2020
★★★★★ 5/5
TrustpilotThe branch were helpful throughout the…
The branch were helpful throughout the selling process, however Michelle the progressor was outstanding and made everything a whole lot easier along the way.
Kerrie · 11 November 2022
★★★★★ 1/5
TrustpilotA very unprofessional company who be…
A very unprofessional company who be avoided
Mark · 8 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.