Trusted Agent profile · Bromley · Kent
★★★★★
848 reviews across 1 platform
1 High Street, Bromley, Kent, BR1 1LF
Part of Kinleigh Folkard, see every office.
Kinleigh Folkard's office in Bromley, Kent, at 1 High Street, is rated 4.9 out of 5 across 848 reviews on 1 platform, including 848 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Kinleigh Folkard won in 2026.
Tell us what you need and we'll put you in touch. Kinleigh Folkard and Hayward hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bromley.
The Trusted Agent 2026 results for Kinleigh Folkard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
5/5
GoogleKFH facilitated a purchase for us and we were happy with the experience. Our agent Malica was courteous, proactive, and prompt. She managed communications better than other agents we have/worked with. Would definitely consider KFH for a sale/purchase in the future.
5/5
GoogleJust wanted to share how impressed I was when I contacted Bromley lettings kfh I cannot thank Demi enough for her knowledge expertise and friendly kind approach felt at ease when in such a stressful situation thank you Demi
5/5
GoogleExcellent experience using KFH. Emily and Malica were on hand for all my needs during the sale of my house in Bromley North. I would absolutely use them again in the future. The whole experience was great and extremely professional.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have had a Wonderful experience with KFH in my move. Their Lettings Assistant Manager Ms Natalie Humm was very helpful and responded quickly with useful advice whenever I was in need.
5/5
GoogleKFH where absolutely brilliant with arranging our tenancy. Especially Natalie Humm our estate agent. She ensured that everything ran smoothly and made the whole experience stress free for us. Would highly recommend
5/5
GoogleI had a great experience with the KFH Bromley office and would highly recommend them to any landlord. They were the best agent I have ever worked with, the were professional and knowledgeable and got me amazing tenants. Massive thank you to the lettings manager Victoria Saunders and her team!
5/5
GoogleArmir provided an exceptional service. He was very patient and responsive. He accommodated our endless questions and requests to revisit the property and ensured we had everything we needed to guide us through the process. This made all the difference when on the verge of making one of the biggest financial decisions there is. My expectations of customer service are high. Armir met them all.
5/5
GoogleGood agency though I had lots of headache with their reference app Homelet. Thanks to Natalie Humm we manage to get the flat on time and with the break down we wanted. Me and my girlfriend appreciate her support as lots of calls were made to sort things out. Thanks Natalie! C&L
1/5
GoogleWhere do I start with my experience. I put my house of the market with KFH due to them selling my neighbours property last August. They sold an idea to soft market my house in September for 2 weeks at a higher price and if it received little interest we would go to the open market at a reduced (more reasonable) price. As this was apparently the strategy used for my neighbour I decided to choose the same option. Over those two weeks the agent went sick and the manager also sick as she was heavily pregnant. My property was forgotten and not a single viewing arranged for 3 weeks and no communication. When someone (the administrator) eventually contacted me she admitted that they had forgotten to market the property! They had wasted 4 weeks by this point, leading me into the market that we know was very fragile towards the end of last year, interest rates soaring and therefore losing buyers! When they eventually marketed the property we were barely getting a viewing a week! I understand that the market is unstable at present but KFHs service was even more unstable that that! Eventually we decided to terminate our contact at Christmas receiving only 5 viewings in 2 months! Just don’t bother with them, they are only interested in houses with a very high price point to get the most commission. They are unprofessional, have a lack of respect for their clients and poor communication. I have yet to receive an apology for their shoddy work!
1/5
GoogleMy first experience with an estate agents and what an utter shambles. After their ‘soft market’ approach (garnering 0 views) they ADMITTED to us that they had totally forgotten to even market our property. Their communication was appalling and the following 2 months of marketing was just as poor as before. We had now gone into the housing market of the Kwasi budget which destroyed the value of our home. In the space of 3.5 months we had 5 views, 0 offers and a total disregard for our property from the agents. My guess being that it was too low in price to be important enough to market appropriately. Having since re-listed out house with a different agent, we have had several viewings already and the house isn’t even on the open market yet. I cannot stress enough how poor their service was. Avoid avoid avoid!
5/5
GoogleGood agency though I had lots of headache with their reference app Homelet. Thanks to Natalie Humm we manage to get the flat on time and with the break down we wanted. Me and my girlfriend appreciate her support as lots of calls were made to sort things out. Thanks Natalie! C&L
5/5
GoogleThe experience I had as a landlord with KFH Bromley was very good. They got me a tenant faster than their competitors, were quick to assess and discuss the property. They were straightforward, accessible and communicated well despite the challenges of the pandemic.PositiveProfessionalism
5/5
GoogleWe have experienced of having a positive working relationship with Ramsey. He is very supportive, a good listener in terms of our search regarding our housing requirements. Ramsey is patient and willing to give good advice and has good knowledge of a wide range matching properties to suit our needs.
5/5
GoogleRamsay Mintah was absolutely brilliant in us buying a property. He is amazing and what I appreciate is he is upfront and he also managed to step in when needed and speed up the process. If you are buying or selling or just want advice generally, I would recommend Ramsay.”
5/5
GoogleThank you to the sales team at Kinleigh Folkard & Hayward! Laura has been a great help!
5/5
GoogleCannot recommend KFH enough for their services! I'm a first time landlord with no prior experience and I was looking for a lettings service from a well known and experienced business in the game. Both Natalie and Brooke of the Bromley office looked after me and the process of marketing my property, finding a tenant and advising me as best as possible with any decisions needing to be made in the most professional manner. Cannot thank them enough for their support in this process and comfortably seeing it through to the end with no hiccups. Amazing service!!! 👍🏿👍🏿
5/5
GoogleI highly recommend Rebecca Wilkie at KFH Bromley I had seen many homes with many agents and felt I could work best with her. She’s professional but also relatable and likeable and kept good level of communication while we went through our house purchase. Thanks Becks and team :)
5/5
GoogleAmy was professional, supportive and friendly, found a perfect rented flat with in a short period of time.
4/5
GoogleI dealt with Emily and Tom and some of the other team and everyone was very helpful, informative and friendly. Tom kept me informed of developments and questions from the purchaser. Overall i was impressed with Tom's professionalism and guidance in respect of my sale. Thank-you.
5/5
GoogleDemi has been super diligent and helpful in securing a rental for my client. From the start, she proactively helped me with the remote viewing through to supporting my client through KFH's onboarding processes.
5/5
GoogleBrooke was incredibly helpful at getting me a new place to live. She was always easily available, provided updates quickly, helped me out at every opportunity and I genuinely could not ask for more.
5/5
GooglePatrick has been a fantastic agent during our dealings with KFH. He is professional and prompt to respond and action matters. I have been very impressed by the quality and professionalism of the service received by Patrick. I would highly recommend KFH for this reason.
5/5
GoogleI am writing to express my sincere appreciation for the exceptional service Armir Balliu provided even after the purchase of the house. Your dedication and commitment to ensuring a smooth transition have truly impressed me, and I am grateful for your ongoing assistance. I want to thank you for promptly addressing any post-purchase concerns or inquiries I had. Your willingness to continue providing guidance and support beyond the completion of the transaction has been invaluable.
5/5
GoogleVictoria's continued professional approach to manage my property has been absolutely exemplary throughout the course I have been with KFH. First class service and always on call to help. Thank you Victoria. Steve C
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Kinleigh Folkard and Hayward won Trusted Agent in The Trusted Agent 2026 awards.
