Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe purchased our new house through Goatley Hirst working with Luke. Luke was a pleasure to deal with, honest and responsive, supporting us through a lengthy process! We were really happy with the level of service and professionalism and would highly recommend Goatley Hirst to anyone looking to sell or buy a property.
Kat · 16 April 2024
Agent replied · 11 June 2024
Thanks Kat!
★★★★★ 5/5
GoogleGoatley Hirst ensured that the sale of my mother’s house was a smooth process from our intial meeting to completion. The photographs and marketing of the property went beyond our expectations, and resulted in us receiving several above the asking price offers. Luke was proactive and responsive throughout the sales process ensuring we were kept up to date and never had to chase for information due to excellent communication, it was a totally stress free experience. I would recommend Goatley Hirst and would have absolutely no hesitation in using them again.PositiveResponsiveness, Quality, Professionalism
Pietra · 26 August 2021
Agent replied · 11 June 2024
Thanks Pietra!
★★★★★ 5/5
GoogleWe have been dealing with estate agents for the best part of two years and we were only introduced to G&H when viewing the property we have just exchanged on. Matt was incredibly efficient and went above and beyond what I could have hoped for. The process has been so smooth and that it is in big part down to him. To top it all off, he is a really friendly guy and a pleasure to deal with. I couldn't recommend Matt highly enough and I only wish I had been introduced to G&H earlier as I would have used them to sell our own house.PositiveResponsiveness, Quality, Professionalism
Anthony · 13 June 2021
Agent replied · 12 June 2024
Thanks Anthony
★★★★★ 5/5
GoogleLuke is the ultimate professional and worked tirelessly on our house sale from the moment he valued our house through to completion. His understanding and knowledge of the housing market, selling and purchasing process mean that he is proactive, always working with all parties ensuring the chain is progressing and keeping us up to date. Communication was brilliant, we always knew exactly what was happening. The whole experience was less stressful because Luke managed everything from start to finish. I have no hesitation in recommending Goatley Hirst.PositiveResponsiveness, Quality, Professionalism, Value
Jane · 13 June 2021
Agent replied · 12 June 2024
Thanks Jane!
★★★★★ 5/5
GoogleI highly recommend Goatley Hirst. We had attempted to sell our flat with other agents previously however had been left disappointed with poor communication and and lack of results. This was hugely different with Goatley Hirst. Communication was proactive and effective with constant updates of the work behind the scenes, potential viewings and consistently throughout the completion process.In addition to their professional manner, Goatley Hirst are very well connected. Within a short time of being on the market we had multiple viewings- something the other agencies had failed to achieve. Matt went above and beyond to chase and push through the sale, taking the pressure off us and as first time sellers providing plenty of information and support as needed. We will be recommending to all friends and family.
Rachel · 10 June 2021
Agent replied · 11 June 2024
Thanks Rachel!
★★★★★ 5/5
GoogleI dealt with Matt from the start to the finish and any problems (not that we had any) were just a phone call away. I thought he was very knowledgable about my property / the area and advised me on what we should put the property on for. We had a good flow of people who viewed with honest feedback and went under offer within a few weeks of being on the market. The photographs were excellent and how the property was presented online. Would definitely recommend Goatley Hirst to friends and family. Keep up the good work Matt and Luke!
Joanna · 10 June 2021
Agent replied · 11 June 2024
Thanks Joanna!
★★★★★ 5/5
GoogleMatt has been a true ally in the house sale process. He went above and beyond to guide me through. I felt wholly supported by him. He has been incredibly responsive at all times and been a listening ear during the more stressful moments. I am happy to endorse Goatley Hirst as a reputable estate agent who have their clients needs at heart.
S · 10 June 2023
Agent replied · 11 June 2024
Thanks!
★★★★★ 5/5
GoogleWe have recently bought our house through this agent and have nothing but positive thoughts about them! Luke was fab - honest, true to his word and kept us updated throughout the process. Exactly what you want from an agent! We would not hesitate to recommend and would use them again (although now have our dream home, so very unlikely!!) Thank you!
Rachael · 10 June 2023
Agent replied · 11 June 2024
Thanks Rachael!
★★★★★ 5/5
GoogleWhen selling our house, we wanted an agent who could not only market and sell our home effectively but also provide direct and personal support. Matthew at Goatley and Hirst met all of our requirements perfectly. In our review of potential agencies, we found that most of the larger firms were more focused on signing us to their books rather than supporting us through such a significant decision in our lives and the next step forward.
Thank you, Matthew, for your one-on-one support.
Kelly · 13 January 2025
Agent replied · 10 September 2025
Thanks Kelly!
★★★★★ 5/5
GoogleI had a wonderful experience selling with Goatley & Hirst…never any pressure and totally honest about the market. Was a lot nicer than working with a high street agent.Would absolutely recommend them…5 star in my book
Kim · 16 March 2026
Agent replied · 16 April 2026
Thanks Kim!
★★★★★ 5/5
GoogleWe just got our house keys and are so thankful to Goatley Hirst for their amazing service. Luke was an absolute star even when we annoyed him with a million questions. We completed our transaction within a month beating the stamp duty holiday . All this was possible because of Luke's excellent advice. Thank you so much for helping us in getting our dream homePositiveResponsiveness, Quality, Professionalism, Value
Dr · 10 June 2022
Agent replied · 11 June 2024
Thanks Richa!
★★★★★ 5/5
GoogleGoatley Hirst were a pleasure to deal with throughout the entire process of purchasing our new home. Mathew was very professional and attentive. When we hit a rocky patch in the purchase, he was instrumental in helping us reach the completion stage. I would highly recommend using Goatley Hirst, especially if you are looking for an agent that gives you more of a personal touch.PositiveResponsiveness, Professionalism
James · 10 June 2022
Agent replied · 11 June 2024
Thanks James!
★★★★★ 5/5
GoogleA professional and friendly service and a big thank you to Matt who went above and beyond to help reach completion as efficiently as possible. Matt wasn’t even the acting agent for us we was just purchasing a property through Goatley, but on one occasion he even delivered paperwork to our solicitor because of the difficult time we are currently facing to ensure things kept moving. I would definitely recommend Goatley Hirst.PositiveProfessionalism
Kelly · 26 August 2020
Agent replied · 11 June 2024
Thanks Kelly
★★★★★ 5/5
GoogleI thoroughly recommend Goatley Hirst. Very professional and knowledgeable. Nothing was too much bother. Kept us updated throughout the transaction and chased lawyers when needed! They made the process as smooth as possible and were always ready to help and solve any issues.
Diane · 15 November 2025
Agent replied · 14 January 2026
Thanks Diane!
★★★★★ 5/5
GoogleThank you Matt for helping us buying our new home! Matt has been great support with open communication. We had a group wats app and was regularly updated. The whole process was smooth with contracts exchanged and keys obtained in a very timely manner. We would highly recommend utilising the experience of G&H! Thank you, Mr & Mrs GI.
GT · 10 June 2022
Agent replied · 11 June 2024
Thankyou!
★★★★★ 5/5
GoogleMatt was very good in getting everything across the line. Very nice and helpful agents.
Would recommend
Sundeep · 27 January 2025
Agent replied · 16 April 2026
Thanks Sundeep!
★★★★★ 5/5
GoogleI was unable to sell my house until I changed to Goatley Hirst. They operate completely differently. They provide a personalised service and very high conversion rate from listing to agreed sale. Also they were in touch almost daily through a very complicated sale process over 6 months. Friendly, honest, approachable and most of all, highly effective.
John · 27 March 2025
Agent replied · 1 May 2025
Thanks John!
★★★★★ 5/5
GoogleI would highly recommend Goatley Hirst for a smooth, stress free sales process. Extremely professional service. Luke made himself available throughout, and kept everything on track and moving forward. Very pleased with end result, and Luke continues to make himself available for any post completion questions or queries. Wish him and Goatley Hirst all the best for the future.PositiveResponsiveness, Professionalism
Jamie · 10 June 2021
Agent replied · 11 June 2024
Thanks Jamie!
★★★★★ 5/5
GoogleWe/ve used Matthew and Luke previously and were very satisfied then, so when they started their on own venture they were the natural choice of agents. The best choice, never let us down in expectations in any way and got the job done despite the pitfalls thrown their way. No hesitate to recommend. Thank you Matt and Luke
Sharon · 10 June 2021
Agent replied · 11 June 2024
Thanks Sharon!
★★★★★ 5/5
Google5* Service from this estate agents. I dealt with Matthew Hurst, who was extremely professional, friendly always phoned me back promptly and delivered an overall 10/10 service.
From viewing of property to completion in just 7 weeks I can’t fault this agency at all.
Thank you for everything.
Chloe · 10 June 2022
Agent replied · 11 June 2024
Thanks Chloe!
★★★★★ 5/5
GoogleWe recently used Goatley Hirst for our house purchase. Luke was very responsive throughout and kept us up to date with everything. He was on hand every time we had a question or needed some advice. On the whole, the whole process was very smooth and I would recommend Goatley Hirst to others.PositiveResponsiveness, Professionalism
Becky · 10 June 2021
Agent replied · 11 June 2024
Thanks Becky!
★★★★★ 5/5
GoogleAmazing service from start to finish, couldn't thank the team enough. I predominantly dealt with Matthew, who was a dream compared to our previous agent experiences. I wish there were more stars to give!
Paris · 14 August 2023
Agent replied · 11 June 2024
Thanks Paris!
★★★★★ 5/5
GoogleMatt was the estate agent for my recent house purchase. From the first viewing he shared his extensive local knowledge with us which was invaluable. He was very communicative throughout the whole purchase, updating us every step of the way. Matt is professional, helpful and warm. I would recommend using Goatley Hirst.
Chloe · 10 June 2021
Agent replied · 11 June 2024
Thanks Chloe!
★★★★★ 5/5
GoogleAmazing professional service from start to finish.
Luke and Matt were outstanding, with excellent communication throughout the whole process. They supported and guided my decisions. Nothing was too much trouble.
I would highly recommend GoatleyHirst when buying and selling a property.PositiveResponsiveness, Quality, Professionalism
Helen · 26 August 2022
Agent replied · 11 June 2024
Thanks Helen!
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