Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDan was thorough
Dan was thorough, friendly, knowledgeable and efficient. Restored my faith in letting agents.
Amelis · 30 October 2021
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about Dan from the Portsmouth Lettings office of Cubitt & West - I will be sure to pass them along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotFreya was Very helpful.
Freya was Very helpful.And helped as much as possible for the short notice move.Appreciate it all.
Mia · 13 March 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotThank you, Aden
Thank you, Aden, Ciaran and Sophie, for all your help during the last month. As I have never rented before it was all a bit daunting but you helped me every step of the way and was always contactable and patient.
Consumer · 2 November 2023
Agent replied · 23 October 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how much they've helped you through your first time renting a property.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotSharon and Abbie, Chichester
Sharon and Abbie. Are excellent. They are responsive, knowledgeable and made us feel we are valued customers and we wouldn't hesitate recommending them to others.
Julie · 11 September 2024
Agent replied · 23 October 2024
Dear Julie,Thank you for your lovely review! We're delighted to hear that Sharon and Abbie provided you with such a positive experience. It's fantastic to know that their responsiveness and knowledge made you feel valued. We truly appreciate your recommendation.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotDaniel was so supportive and helpful
Daniel was so supportive and helpful. If I had a chance i would review with billion stars:) I want to thank for all team at the same time. They were so friendly and encouraged us.
Yigit · 10 January 2023
★★★★★ 5/5
Trustpilotincredibly professional, helpful and knowledgeable
From start to finish Julie, Claire and Maddison have been incredibly professional, helpful and knowledgeable. Perhaps the most important factor has been their timely and detailed communication guiding myself and my buyer through the process . I was extremely impressed with the excellent communication throughout where they answered all of my questions thoroughly and expertly. I would definitely recommend and use them again!
Martin · 30 April 2021
Agent replied · 23 October 2024
Good afternoon Martin,Thank-you for your glowing review of the Southsea office of Cubitt & West and in particular Maddison, Claire and Julie, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotWonderful service
Cubic and West provides excellent service compare to other letting agencies. I just moved into one of their property and everything from start to finish went smoothly. The starter pack have a lot of informative stuff. One last to mention is the Becky from North end branch in Portsmouth who was helpful with move to the new property
Sirajuddin · 1 March 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotGreat experience
Great experience selling house with Cubbit &West. Great communication. Julie was very helpful. Big thanks
Jaroslaw · 31 March 2021
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about our Senior Sales Progressor, Julie. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotAmelia was fab
Amelia was fab, Really great experience finding my first home with Amelia.
Bea · 22 October 2021
Agent replied · 23 October 2024
Hi Bea,Thank-you for your kind words about the Southsea office and in particular Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotI firstly would like to thank you…
I firstly would like to thank you everyone that helped at cubitt and west! but the two people that we couldn’t thank you enough is Dan and Marcus! what kind hearted, caring people are you! We couldn’t of wished for a better agents to go with! would recommend you to everyone who asked thank you again for everything you done for us :)
Jake · 4 March 2021
Agent replied · 23 October 2024
Good afternoon Jake,Thank-you for your kind words about the Portsmouth Lettings team and in particular Dan & Marcus - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotHolly and the lettings team
Excellent service from Holly throughout the letting process. Regular updates, prompt reply whenever required & the void period of only 4 days.
Lana · 10 October 2024
Agent replied · 23 October 2024
Afternoon Lana,Thank you for your lovely review! We're pleased to hear that Holly provided excellent service throughout the letting process and kept you well-informed with regular updates. It's fantastic to know!Best regards, Cubitt & West
★★★★★ 5/5
TrustpilotSouthsea cradle to grave support
Southsea cradle to grave support. The Southsea branch helped me buy my house and years later sell it. Both times, the other half were slow and difficult but the team supported, advised and worked in my favour. Their advice is always well considered and they do not over promise and undersell. If I ever returned to Southsea, I wouldn’t hesitate to use them.
Jason · 1 February 2021
Agent replied · 23 October 2024
Good afternoon Jason,Thank-you for your kind words regarding the Southsea office of Cubitt & West - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotExceptional service from start to finish. …
Fantastic service would certainly recommend this friendly and professional office. An honest and easily contactable Team that work together tirelessly to ensure a slick process - which for house purchasing is near impossible. Thank you so much for all your help Samara and Julie so much appreciated and I have recommended you to all my contacts and friends. A very big thank you
Lesley · 27 January 2021
Agent replied · 23 October 2024
Good afternoon Lesley,Thank-you for your lovely review about the Portsmouth team of Cubitt & West and in particular Samara & Julie. I will be sure to pass your comments along and I wish you all the best for the future.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotOver all experience with the team was…
Over all experience with the team was great from inquiries, viewing, until the contract signing. They follow up and inform client on a timely manner especially Becky. Keep up the good work.
Rio · 1 March 2023
★★★★★ 5/5
TrustpilotGreat service
I rarely write reviews but on this occasion felt I owe one. Kian have been amazing with us and made our journey that little better for it. He was understanding and showed patience to our needs. I know its their job to look after their clients, however a friendly smile and genuine interest goes a long way so thank you. Sree
Sree · 15 June 2021
Agent replied · 23 October 2024
Dear SreeWe really appreciate you taking the time to leave a review of Kian from our Banstead office. Kian is a highly valued member of staff who always goes above and beyond to help his customers and he will be delighted to read how helpful you have found him to be. Kind regardsBecky Jennings, Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotBognor Lettings Team
We use Linda and Chris for our lettings in Chichester and Bognor and they are amazing! They have helped us when deciding what to buy in terms of rental values etc and once we have purchased a property they find good tenants very quickly and at really good rental values. I cannot recommend them highly enough. They are the best!
Penelope · 16 August 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 1/5
TrustpilotA Scammer to Avoid!! Violation of Confidentiality!
I sent an inquiry of the lease length of a property in Littlehampton. This agent kept sending me text messages (asking me to call them back) without my permission. They gathered unnecessary personal information including my residential address, email address, telephone number, and even date of birth. I did not feel right by the sound of the person on the phone. I refused to give my date of birth. The agent then said 'then I am not able to help you'. They refused to tell me the length of the lease of the property which is just the basic information when I declined to reveal further of my personal information. The whole conversation caused a lot of discomfort and distress. They are nothing more than a scammer! It is a violation of confidentiality when gathering excessive information from any customer! Be careful!! Avoid this scammer!!!
C.N · 22 February 2023
★★★★★ 5/5
TrustpilotEmily Rae You Rock!
Emily Rae, Superstar************ Thank you for all your patience and support. You were top of your game. We appreciate all you have done to get us settled into our new home. Best wishes
Sandra · 16 January 2023
★★★★★ 5/5
Trustpilotexcellent service
Sam was excellent. The service we got was efficient, professional and friendly. Highly recommend
Elaine · 9 March 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotGREAT EXPERIENCE From initial contact to view the…
From initial contact to view the property to moving in we felt every confidence with the company and in particular their agent Marcus Farrow. What could have been a traumatic time passed without any hitch.
FRANCESCO · 1 February 2024
Agent replied · 23 October 2024
Hi Francesco,Thank you for leaving a review! We're delighted to here how positive your experience with our agents has been.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotKirsty at Pulborough was excellent!
Kirsty at the Pulborough branch was absolutely fantastic in helping us buy our cottage. It was a very difficult case but she went over and above to help keep us calm and updated on everything that was going on. The effort she put into everything was amazing, and we are extremely grateful for everything she did. Many thanks again.
ROOTS · 10 October 2021
Agent replied · 23 October 2024
Thank you for taking the time to write this lovely review. Kirsty is a very conscientious member of our team and will always do whatever she can to make a customers experience as best as it can be.
★★★★★ 1/5
TrustpilotWORST LETTING EXPERIENCE WHILE MOVING OUT
When I moved into property cubit and west people were so nice and helpful but when I left the property, I had the worst experience with this agency and they only favour landlords and no say for tenants at all. For tiny repairs they took almost half of my deposit money instead having it repaired charged me for full replacement like beaded cord for blind which is for under £10 they deducted from deposit £228 and similarly for small scratch on platform they deducted £180 and curtain hook was loose, they deducted £84. PATHETIC EXPERIENCE AND THE WORST AGENCY
Mrs · 14 February 2023
★★★★★ 5/5
TrustpilotGreat experience dealing with the East Grinstead branch
I have been dealing with Ciaran from the East Grinstead office who has been very accommodating, quick and thorough. Always a pleasure and they always get the job done very well.
George · 20 April 2024
Agent replied · 23 October 2024
Hello George,Thank you for taking the time to leave a review. We're pleased to hear that you have had such a pleasant experience with our East Grinstead branch and Ciaran in particular.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotMaria Gunning at Horsham
Maria at the Horsham branch has been absolutely wonderful in helping us find our new family home. She has always been at the end of the phone and been very quick to respond to any queries we have had. She has been very friendly and approachable, incredibly accommodating at the fact that our daughter has had to be with us at appointments/viewings. She has done her best to fit around our schedule. We cannot thank her enough for helping make this happen. And a special thank you also to George who took the time to show us around the properties and dealt with all our questions at the viewing stage.
Kimberley · 9 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.