Trusted Agent profile Β· Bromley

Corporate Asset Services Bromley reviews

β˜…β˜…β˜…β˜…β˜… Good

818 reviews across 2 platforms

9 St. Marks Road, Bromley, BR2 9HG

Corporate Asset Services's office in Bromley, at 9 St. Marks Road, is rated 3.9 out of 5 across 818 reviews on two platforms, including 330 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

330

Reviews on Google

This office

Trustpilot logo

488

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Corporate Asset Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bromley office, from every platform, shown as written. First names only.

5/5

Google

Giovanna has been great help throughout the whole process. Thanks for all your help.

Sara Β· 16 February 2026

Agent replied Β· 16 April 2026

Dear Sara We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

We had a great experience with Acorn…

We had a great experience with Acorn after having not such a good experience with another estate agent. They were on the ball with the local market, priced the house correctly and actually sold the house three times due to the rise in interest rates and buyers having their mortgage offers pulled. We were kept informed of what was happening and Amelia and Katlyn were excellent and reassuring at a very stressful time. We have recommended them to neighbours who have also used them and sold after being let down by another agent. Excellent service.

Paula Β· 19 July 2023

Agent replied Β· 12 June 2024

Thank you, Paula, for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amelia, Katlyn and the team. Thanks, Customer services

5/5

Trustpilot

Thanks Amelia

We have just finalised the sale of our late Mother's house. We used Acorns Dartford office and dealt with Amelia Giles, who was an absolute star. She was very polite and professional and kept us completely up to date with everything, also keeping our buyers onside, considering probate took 22weeks to come through. I'm sure the buyer would have pulled out of the purchase had Amelia not assured them that everything would work out fine. The whole process has been very stressful, but we are glad we chose Acorn to deal with it, so thanks to Amelia & Richard for easing us through it.

Michael Β· 14 July 2023

Agent replied Β· 12 June 2024

Thank you Michael for leaving us a 5* review. We are really happy that you were pleased with the service you received from Amelia. Thanks. Customer Services

5/5

Trustpilot

Acorn and Amelia Giles: A Home Sale Savior

We were in a tight spot after attempting to sell our house privately, with the short chain on the brink of collapse. Thankfully, we made the decision to turn to Acorn for assistance, and that's when Amelia Giles came to our rescue. We were amazed by Amelia's prompt response as she arrived at our house the very next day. She wasted no time in taking high-quality photos, organising viewings, and attracting offers. Within just two weeks of reaching out to her, we had multiple offers on the table. It was truly impressive. Throughout the entire process, Amelia remained proactive and took charge. She consistently followed up with all three solicitors involved in the chain, ensuring that everything was progressing smoothly. Her dedication and attentiveness were truly commendable. While it is true that using Acorn incurred a fee we would have avoided had we continued with our private sale, we firmly believe that our house would not have sold if it weren't for Acorn and, in particular, Amelia's exceptional services. The money we spent on their assistance was undoubtedly well worth it. We highly recommend Acorn, and if you're lucky enough to work with Amelia Giles, you can rest assured that your home sale is in capable hands. Thank you, Acorn, and a special thank you to Amelia for saving our home sale and making the entire process hassle-free!

Eamon Β· 13 June 2023

Agent replied Β· 12 June 2024

Thank you so much Eamon, we so much appreciate the detailed review. It means a lot to our business. Congrats on the sale ! The Acorn Group Customer Service Team

5/5

Google

Having used Acorn to manage and rent out a property for the last six years I have been less than impressed with the service I have received at times. Recently, however, I have been pleasantly surprised by the efficiency and professionalism from Viktoria Govedarova and Vaibhav Bhuttoo. Their service has been outstanding, my faith in Acorn has been restored, for now at least.

Lesley Β· 25 June 2024

Agent replied Β· 24 August 2024

Lesley, thank you for sharing your feedback with us. We are thrilled to hear that Viktoria and Vaibhav were able to provide you with outstanding service. We truly appreciate your loyalty over the past six years and are committed to maintaining that level of professionalism. Thank you for choosing Acorn.

5/5

Trustpilot

Thank you Nikola and Sevya for your…

Thank you Nikola and Sevya for your great help🌸🌸🌸 Amazing people. I bought a house and rented out another one, and they found wonderful tenants. It’s been a great pleasure working with them. 100% trustworthy.

Guniz Β· 1 May 2026

1/5

Trustpilot

Property Manager Gisella Rappa is…

Property Manager Gisella Rappa is unprofessional and incompetent. She does not liaise properly and timely between landlord and tenants. She also provides misleading information. If you are a landlord or tenant, please beware with her.

Claudia Β· 27 April 2026

1/5

Trustpilot

Not trustworthy, commission focused not client

After using their service unsuccessfully I was contacted by a seller of a property I had previously fell in love with but had been told by agent William, that it had been sold separate from Acorn. The seller informed me the property was not sold but in fact very much available and that he had been informed by William that I did not want the property and had ignored calls and emails. William did this because he was pushing the seller to accept an offer 20 grand under the asking price which came from another Acorn client. The seller discovered the deceit when a man knocked on his door and informed him that Acorn was refusing him a viewing to the property. I was ignored by William when I sent a confronting email, and the complaints staff member sent a very feeble sorry but not sorry because you should have put an offer in regardless email. I would advise Acorn to resolve this issue with the seller who has lost out on 20 grand and time waiting for another buyer while I have already exchanged elsewhere. I would also advise to keep better tabs on your staff to prevent acts of deceit for the gain of additional commission.

Beverley Β· 11 May 2023

Agent replied Β· 12 June 2024

Dear Beverley. I am sorry that you have had to share your review of your experience working with our Gravesend office. As you are aware I have been in direct contact with both you and our vendor. You have both received my final response on the matter but thank you for raising the issues which re being dealt with internally. Thanks. Andrew Roberts - The Acorn group

5/5

Google

I rented with Acorn for two years, very good at responding to queries, fixing any issues with the flat and helping through the process of renting. Charlotte and Adonis were great and very helpful

Sarah Β· 11 July 2025

Agent replied Β· 9 September 2025

Dear Sarah , Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. … More

5/5

Google

Giovanna has been extremely helpful in managing the move into our rental property. Very responsive to all queries and questions and assisted with any requests and problems we had. Great service.

Kyla Β· 10 August 2025

Agent replied Β· 9 September 2025

Dear Kyla , Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. … More

5/5

Trustpilot

Acorn - Louise King ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We had sold our house with another agency summer last year, that fell through after months of delays and messing around. We had met Acorn before and parents had recently sold with them with no issue, so we called and they agreed to take us. With the mortgage rates going crazy as we went to market so things were slow, then Christmas...even slower. January, they hit the ground running and arranged some viewings, we got an offer and things went from there. We needed a quick sale as our mortgage offer on our new house would expire and with the help of Louise we actually completed a week sooner than our deadline. It was tough and im sure Louise is pleased to see the back of me, but we are forever grateful to Acorn and Louise for all your efforts and hard work! Will use Acorn again and will recommend to everyone!

Stacey Β· 28 March 2023

Agent replied Β· 12 June 2024

Thank you so much Stacey for a lovely review. We really appreciate the recommendation. Best wishes Karen Hedges

5/5

Trustpilot

One of the best estate agents…

I instructed Acorn estate agents Brockley branch in March 2024 to market my property for sale. At all times I found all personnel to be very professional and helpful. At every level they were nothing but helpful and courteous and happy to listen to my suggestions and enquiries The branch manager Kevin Ashton is head and shoulders above your average manager and goes over and above what one would expect. He is smart, friendly and very personable and I've no doubt a great asset to the Acorn family. Though they didn't sell my house on this occasion I would have absolutely no hesitation in recommending them if I was looking to sell in the future.

Christopher Β· 8 January 2025

5/5

Google

Had a great experience thanks to Blair and Emma in getting set up in our new apartment.

Daniel Β· 16 December 2025

Agent replied Β· 16 April 2026

Dear Daniel We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

I had an excellent experience with Acorn, largely thanks to Deven, whose responsiveness made a complex process feel smooth and manageable. His professionalism and clear communication were truly appreciated throughout.

Berta Β· 10 August 2025

Agent replied Β· 9 September 2025

Dear Berta, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. … More

1/5

Trustpilot

I recently made a formal offer on the…

I recently made a formal offer on the River House in Eynsford through Bromley branch with Daniel, the agent handling the property. Despite making five separate attempts to follow up, via email, voicemail, and messages left with his colleagues, I have received absolutely no response whatsoever. This complete lack of communication is utterly unacceptable and highly unprofessional. It has left me with the strong impression that my offer was never even presented to the seller. The total radio silence raises serious concerns about the agent's competence and integrity, and the entire process has felt somewhat dodgy. I would strongly caution any potential buyers against dealing with this agent. Basic courtesy and professionalism appear to be entirely absent

Scott Β· 1 May 2026

5/5

Trustpilot

Fantastic first time buyer experience!

We just completed and moved into our first property in Forest Hill and have been so impressed with Adam at Acorn Sydenham during the whole buying process. Adam was amazing from day one - arranging 5 viewings in an afternoon and even giving me a lift in between a couple of properties. He was friendly and amicable but also knowledgeable on the properties shown and if unaware of something, always jotted notes down to check and respond later. When we chose a favoured property he was very flexible when we wanted to arrange second and third viewings. Through the whole process he was always organised and very responsive, providing valuable guidance and advise where needed, communicating swiftly with the seller with any clarifications we needed. From initial interest all the way through to completion he really went above and beyond for us, making our buying experience very pleasant. Adam is a great ambassador for Acorn and we would now 100% recommend Acorn after the top notch service provided to us.

Colin Β· 27 February 2023

Agent replied Β· 12 June 2024

That's brilliant Colin, thanks so much for a great review. Glad you were happy! Kind regards- Karen Hedges- Acorn Customer Services

5/5

Trustpilot

Perfect from start to finish

Perfect from start to finish! Mark and his team were utterly brilliant throughout the process and we couldn’t recommend them more. We were delighted with the marketing (photos were amazing quality and the house sold extremely quickly), Mark was just wonderful throughout the sale process. He is an expert at what he does and he inspires total confidence: I was so grateful to have Mark guide me through the process. Really delighted that we chose Acorn Estate Agents and wouldn’t hesitate to recommend them!

Calvin Β· 19 February 2023

Agent replied Β· 12 June 2024

Thank you Calvin, that is such a brilliant review for Mark and the team, we are delighted that you were happy with the service your received ! Kind Regards- Karen Hedges - Acorn Customer Services

5/5

Google

Stephanie Silva is an amazing property manager. Strived to make a not so smooth move-in into a very smooth move in after taking over my property management. Follow up calls to make sure everything has been sorted, including welfare checking. Transformed what was a stressful time into a worry free time. Easily available for contacting and comes back to you within a time she sets, and sticks to it. Couldn’t thank her enough.

William Β· 25 August 2023

Agent replied Β· 24 August 2024

Thank you William, thats a fantastic review for Stephanie, I will be sure to pass on! Kind regards Karen Hedges Acorn Customer Services

5/5

Google

Gisella has been such an incredibly support to me throughout this tenancy process. It would have been extremely difficult trying to manage full time work and looking after my flat, however Gissella worked around me and my timings with a lot of patience and understanding which I am ever so grateful for, as I had experienced really bad tenants previously and her emphaty was very genuine. I appreciate your continuous support Gisella. Thank you very much for being a fantastic Property Manager cannot recommend Gisella enough.

Naz Β· 12 January 2023

Agent replied Β· 11 January 2025

Thank you for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Michael but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Trustpilot

Amazing people and excellent service

We bought our flat through Acorn, and despite all the issues we experienced with our solicitors, Acorn were immensely supportive and responsive the whole time. Samantha Latham, our agent, in particular, was extremely supportive and kind to us and greatly helped us all along the way. She would sit on the phone for hours to get an update from the parties involved and give us the much needed information on the progress of our case, of which we were otherwise deprived. Acron deserve the full five star I have given them and I wouldn't hesitate to recommend their great service!

Ramin Β· 24 December 2022

Agent replied Β· 12 June 2024

Thank you Ramin, we are really pleased you were happy with Sammy and the New Homes Team and delighted that you have left us a 5 star review.Kind regards- Karen Hedges- Acorn Customer Services

1/5

Trustpilot

Avoid Acorn Bexleyheath

Avoid Acorn Bexleyheath, Unprofessional and unsafe. We were promised by the agent (Alexandra) that this property was fully managed by Acorn and that maintenance issues would be fixed before we moved in. We even put this in our offer letter. They failed on every count. On move-in day, the property was disgusting and contained drug paraphernalia left by previous tenants, a massive safety risk that clearly wasn't checked. To top it off, we were told the wrong office to pick up our keys, causing further chaos. Communication has been non-existent; they have ignored every inventory update and shown zero empathy for the stress they've caused. We are now escalating this to The Property Ombudsman. Do not trust their verbal guarantees.

Lucienne Β· 15 April 2026

5/5

Trustpilot

Excellent service from Acorn Estate Agents in Stroodhe service from Acorn Estate Agents in…

The service from Acorn Estate Agents in Strood was exceptional from the start to when the house was sold. Kieran listened to what I wanted to achieve from the sale and introduced appropriate buyers. Personnel at the office always greeted me positively and queries were answered timely which kept my mind at peace during the sale process.

Tajinder Β· 6 July 2024

Agent replied Β· 23 August 2024

Thanks Tajinder for leaving a review of your experience. We are very pleased that you were happy with service you received from Kieran during your recent sale.

4/5

Trustpilot

Acorn Group

Chris Rolfe was extremely helpful in our time renting with Acorn Group. In the circumstances Chris was under he was supportive and responsive. Thanks for your help Chris.

Noel Β· 14 May 2026

5/5

Trustpilot

Selling my home

I invited several Estate Agents to my home with the aim of choosing one. Adam from Acorn was the clear favourite. Adam was very knowledgeable and knew the area having sold property nearby; he answered all my question and made me aware of things I had not even thought of; he was respectful of my home of many decades and demonstrated a real enthusiasm in making the sale. Adam reassured me that he would be involved in every step of the process including liaising with solicitors. He was true to his word as when the sale was stalling due to the solicitors, he managed to push things through to completion.Β Adam and Sophie understood my working situation, and were flexible in arranging viewing times.Β I highly recommend Acorn in Kennington, they are a professional decent organisation.

Mrs Β· 9 December 2022

Agent replied Β· 12 June 2024

Super! Thank you for taking the time to post such a great review! Karen Hedges-Acorn Customer Services

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Questions about Corporate Asset Services Bromley

Has Corporate Asset Services won any awards?

Yes. In The Trusted Agent 2026 awards: Corporate Asset Services, Bromley won Trusted Agent.

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