Trusted Agent profile Β· Bromley

Corporate Asset Services Bromley reviews

β˜…β˜…β˜…β˜…β˜… Good

855 reviews across 2 platforms

9 St. Marks Road, Bromley, BR2 9HG

Corporate Asset Services's office in Bromley, at 9 St. Marks Road, is rated 3.9 out of 5 across 855 reviews on two platforms, including 366 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

366

Reviews on Google

This office

Trustpilot logo

489

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Corporate Asset Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bromley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Highly recommended

Highly recommended professional service from start to finish

Susan Β· 29 November 2024

5/5

Trustpilot

Friendly and helpful agents.

Juliet Β· 20 April 2023

Agent replied Β· 12 June 2024

super! Thanks so much

5/5

Trustpilot

Managed expectations

Managed expectations, complete oversight from start to end and made the journey stress free.

James Β· 15 February 2022

Agent replied Β· 12 June 2024

Thank you James for leaving us a 5* review. We are really happy that you were pleased with the service you received from the Rubeena and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Trustpilot

Really appreciate the extra effort put…

Really appreciate the extra effort put in by Jamie Perrin at the Catford office to help me with emergency repairs! πŸ™‚

The Β· 29 July 2020

Agent replied Β· 12 June 2024

Thank you Jungle Room for leaving us a great review. So pleased that Jamie was able to help you with this. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Trustpilot

Never answer emails… have been emailing…

Never answer emails… have been emailing for two weeks now and still no response!

Hadley Β· 2 December 2021

Agent replied Β· 12 June 2024

Hi Hadley. I have contacted your directly about this now but the reason your emails were not answered was because your were replying to an email, sent to you last year and from an account that is not monitored because it only sends payment receipts! We are grateful though for you raising this and have made some changes internally to avoid this confusion in the future. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Trustpilot

Kind , quick , professional

Love how quick and smoothly everything went from viewing to reference. Always reply quickly. Highly recommend!

Dawid Β· 16 June 2021

Agent replied Β· 12 June 2024

Thank you David for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Trustpilot

Terrible customer service

Terrible customer service. Unprofessional agent. Rude. Do not work with them.

Vu Β· 14 February 2022

Agent replied Β· 12 June 2024

Hello. I am sorry to read your review. I am unable to find you on our system, so wondered if you could get in touch to let me know where it went wrong. Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)

1/5

Trustpilot

Disappointing

Staff and service is not what I would expect…disappointing

Samantha Β· 19 May 2022

Agent replied Β· 12 June 2024

Dear Samantha. I am sorry to read your review. From what you have supplied here I am unable to see where we have let you down, but I would like to find out. Are you able to drop me a line with some details of what went wrong please? Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)

5/5

Trustpilot

Been a pleasure working with Jamie…

Been a pleasure working with Jamie Perrin So helpful and caring!

Yoan Β· 3 December 2021

Agent replied Β· 12 June 2024

Thank you Yoan for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jamie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very helpful and trustworthy agency. Only good experience. Highly recommended.PositiveProfessionalism

Roman Β· 12 January 2022

Agent replied Β· 11 January 2025

Thank you Roman for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Since Michael Stroud took over my account and property, he has been very professional, courteous and helpful at all times. He responds and acts immediately which gives me peace of mind that my property is in good hands. I look forward to continued dealings with Michael in the future.

Audrey Β· 26 August 2019

1/5

Trustpilot

Awful

Awful, no contact. no communication. Just take your money and forget you. Very annoying and disappointed. say one thing, do another. leaving you without a place to actually live. No updates, just shrug every issue off like its not there fault. What good is this, they are meant to manage the property.

Anon Β· 17 October 2016

4/5

Trustpilot

Nice friendly staff but could be…

Nice friendly staff but could be better. Happy with my property so far

Mohammed Β· 31 August 2020

Agent replied Β· 12 June 2024

Thank you Mohammed for the review. Your comments are noted, but would love to know how we could improve specifically. If you have a minute perhaps you could drop me a line at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Trustpilot

Awesome

Awesome. Good communication throughout the process

Michael Β· 26 September 2020

Agent replied Β· 12 June 2024

Thank you Michael for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Google

Rating only, no written review.

Naa Β· 12 August 2026

Agent replied Β· 12 October 2026

Dear Naa Lawson, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Rating only, no written review.

Joshua Β· 12 August 2026

Agent replied Β· 12 October 2026

Dear Joshua Simpson! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

Paris Macdonald manages my tenancy and has always been helpful, professional and well mannered. She is a credit to the company in a world where people often don't care about good service. Zoe DurrantPositiveProfessionalism

ZOE Β· 25 August 2020

1/5

Google

Rating only, no written review.

Chris Β· 12 May 2026

Agent replied Β· 12 October 2026

Dear Chris Wignall, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

1/5

Trustpilot

Awful, unprofession, hidden fee's

Awful, unprofessional and have hidden fee's. All round bad customer service, communication and complete lack of respect for their clients.

Givinghonestreviews-goodorbad Β· 26 July 2017

5/5

Google

Rating only, no written review.

Bayo Β· 16 November 2025

Agent replied Β· 16 April 2026

Dear Bayo Ng, Thank you for the great review of our Acorn Property Management team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

GOLD Β· 10 August 2025

Agent replied Β· 9 September 2025

Dear, Gold Gift! Thanks for the great review! All the best, Customer Care Team

5/5

Google

Rating only, no written review.

Tadas Β· 6 August 2025

Agent replied Β· 12 October 2026

Dear Tadas Burinskas, Thank you for the great review of our Acorn Property Management team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Vivek Β· 20 May 2025

5/5

Google

Rating only, no written review.

Cao Β· 10 January 2025

Agent replied Β· 11 January 2025

Dear Cao Jessy! Thanks for the amazing review and star rating! All the best, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Corporate Asset Services Bromley

Has Corporate Asset Services won any awards?

Yes. In The Trusted Agent 2026 awards: Corporate Asset Services, Bromley won Trusted Agent.

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Tell us what you need and we'll put you in touch. Corporate Asset Services hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bromley.

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