Alan De Maid West Wickham reviews

★★★★★ 5/5

Google

This was our second time using James and the team, and we honestly wouldn’t go with anyone else. They were amazing from start to finish, super supportive, always there when we had questions, and just made the whole process feel so much easier. Thanks to them, we’ve now got our dream home, and we couldn’t be more grateful. They really go above and beyond, and you feel like you’re in safe hands the whole way through. Can’t recommend them enough!

Christian · 3 June 2025

★★★★★ 5/5

Google

Excellent in every way. I've had a fantastic experience selling my house with Alan de Maid. From start to finish, the whole team was professional, knowledgeable, and incredibly supportive. A special thank you to James, who was my main contact - his expertise, communication, and attention to detail made the process smooth running and stress-free. Ralph, Hannah, and Andrea were also brilliant, always on hand to assist and ensure everything ran seamlessly. I assumed that selling our house was going to be overwhelming and daunting, but with their guidance and highly personable approach, I felt confident every step of the way. I highly recommend Alan de Maid to anyone looking for a reliable and efficient estate agency at a reasonable price.

Suzie · 27 February 2025

★★★★★ 5/5

Google

Hannah was great to work with during the process of viewing a property and all the way to completion! She was very friendly and easy to talk to. She was always around to help if we had any questions and came back to us very quickly! James also was a great help when Hannah wasn't around when it came to any updates or any questions we may have haved. They were both quick to respond via email and easy to talk to over the phone / in person. Buying a house is always a stressful process but Hannah and James took that stress away and helped in making the process move on smoothly. I'd definitely use Allen De Maid WW in the future whether buying or selling! :)

Sophia · 22 September 2024

★★★★★ 5/5

Google

Would you mind getting one of your team to post this as from a satisfied client because I don’t want a Google account. “Highly effective, knowledgeable, reliable and professional sales team. James Kinsella was excellent from start to finish. He is hugely experienced and really knows the market. Our advice is: take his advice and work as a partner with him (even if it’s advice that you need to be “flexible”) and he will get the deal done. James successfully sold our home in a complex 3 way move for us and solved pragmatically the post deal niggles as well as managing our expectations realistically. James was worth every penny, really easy to deal with and his sense of humour did lighten the challenges. A great adviser to have on your side!” Many thanks Best wishes Carolyn

James · 23 October 2023

★★★★★ 5/5

Google

Just sold our 2 bedroom flat in West Wickham through them, awaiting exchange in the next few days. I found Alan De Maid to very competent and communication very smooth throughout. Our representative Hannah was extremely helpful throughout our journey! Would highly recommend their services! Thank you!

NOREEN · 13 April 2025

★★★★★ 5/5

Google

It was a difficult sale due to cladding on the property and my buyer’s mortgage being delayed. However, we eventually completed the sale and purchase which went very smoothly. Hannah & James were extremely helpful throughout the process and also chasing the buyer to eventually get the mortgage of the place.

Michelle · 26 January 2025

★★★★★ 4/5

Google

Hannah was kind, responsive and highly professional. The only thing that could have been better was that we were given no time between exchange of contracts and completion which put a stress on us. But I guess this was also to do with the Solicitors.

Srikanth · 21 March 2025

★★★★★ 5/5

Google

I had a great experience with this estate agents, they are very professional and efficient, making the sale of my home feel effortless and stress free. Special shout out to Hannah and James, thank you for all of your help! I would always recommend to friends and family!

Lois · 26 January 2025

★★★★★ 5/5

Google

I bought our first house in West Wickham recently. The whole process was made so smooth and stress free by Alan de Maid. I would want to send my special thanks to Hannah and James for helping us through the whole process of property purchase. Their prompt response and constant touch with Vendor made it so easy for us to follow through on our queries.

Varun · 26 March 2024

★★★★★ 5/5

Google

When we started house hunting, we signed up to several estate agents in the West Wickham area. James Kinsella was the only one who called us regularly with new houses coming up on the market. Indeed, he ended up finding our new house for us. He went above and beyond during the purchase, keeping us up to date and liaised between us and the other side’s solicitors to ensure the matter progressed in a timely manner. Absolutely first class, professional service. We wouldn’t hesitate to recommend Alan de Maid!

Albert · 23 October 2022

★★★★★ 5/5

Google

After a failed attempt at the "online estate agents" I contacted Alan De Maid, West Wickham branch, and dealt with, initially, the professional branch manager, Lisa, who came and appraised the property and gave her honest opinion on a realistic sale price. The photos and brochure were promptly prepared and then went live on the normal portals. I then had the pleasure of dealing with the wonderful Hannah, who conducted most of the viewings and secured a sale for us twice!! Hannah kept in very regular touch with us throughout the whole process which, as there was no chain, was a quick turnaround to completion. Such a smooth process, I would definitely recommend ADM to anyone wishing to sell their property. Well done to all of you :-)

Cary · 23 October 2022

★★★★★ 5/5

Google

Apologies this has been a long time coming! Thank you Hannah & James for your help in getting my sale over the line. You were both always professional & would definitely use & refer your services again!

Fiona · 25 March 2025

★★★★★ 5/5

Google

Having tried different local agents we called Alan de Maid and as soon as we met James we knew were getting honest advice. Throughout the entire process James, Andrea and the team were fantastic. We would 100% recommend Alan de Maid - they were a pleasure to deal with!

Sarah · 22 September 2024

★★★★★ 5/5

Google

I would highly recommend James as an estate agent. I was the buyer and James was honest and fair with both me and the seller throughout the process. He was very on it, calling and chasing to get things moving when they slowed down. Thank you so much for helping get the sale completed James, very grateful!

Katherine · 25 April 2024

★★★★★ 5/5

Google

We had a fantastic experience with this agency and received outstanding professional service. Hannah and James were incredibly helpful, addressing all our queries and staying proactive throughout the process. Thank you to the whole team! Highly recommend.

Lara · 10 January 2025

★★★★★ 5/5

Google

We would highly recommend Alan De Maid to anyone buying or selling a house. James and Hannah were so professional and helped us all the way with selling our house and very proactive with viewings and keeping us informed once we accepted an offer. Thank you again for your hard work.

Sara · 25 April 2024

★★★★★ 5/5

Google

James and Andrea were a pleasure to deal with from start to finish and offered a very professional no nonsense service. The whole process went very smoothly and I would highly recommend them. Many Thanks Sylvie Mayers.

Ian · 9 November 2024

★★★★★ 1/5

Google

As a first-time buyer, my experience with Alan de Maid West Wickham started positively but quickly turned sour. Initially, the team seemed nice and eager to assist. However, they failed to disclose that the property they were selling was owned by a company and had been held for less than six months. This turned out to be a non-standard sale, requiring additional due diligence by our solicitors to ensure everything was compliant. Instead of being understanding, the consultant, Hannah, became increasingly pushy and rude throughout the process. As a first-time buyer, we expected guidance and support. Instead, we was met with pressure to close the sale, without reassurance. Overall, the experience left us feeling uneasy and disappointed. Buying a home should be a milestone filled with confidence and trust, not frustration and doubt.

Maggie · 27 December 2024

★★★★★ 5/5

Google

Massive thank you to James Kinsella. We needed to move within 8 weeks, and he worked tirelessly to make this happen! He kept us informed every step of the way, and was happy to help whenever we needed him. We’re now sitting comfortably in our new home with a glass of champagne :)

Florence · 23 October 2023

★★★★★ 5/5

Google

The team at Alan De Maid were really helpful throughout our house purchase. Hannah and James were really pleasant and personable, dealt with any queries efficiently and always kept us up to date. Everything went really smoothly and I would definitely recommend their service. Thank you Alan De Maid!

Alison · 27 December 2023

★★★★★ 5/5

Google

Hannah and James were excellent. They were helpful, provided clear advise, and always remained steady when there were bumps along the way. Thanks very much for helping us through the journey.

Jaimie · 9 November 2024

★★★★★ 5/5

Google

We had a great experience with this agency and the team has provided an excellent professional service. James was helpful with any queries and proactive throughout our buying process. We couldn’t have been happier with the results, thank you all. Would highly recommend them.

Katerina · 26 January 2024

★★★★★ 5/5

Google

Could not of had better estates agents to work with especially Hanna i would highly recommend them.

Kathleen · 2 April 2025

★★★★★ 5/5

Google

Just a quick thank you to James, Lisa and Hannah for handling the recent sale of a property in West Wickham both efficiently and effectively and throughout the difficult period when having to operate within Covid-19 constraints. We were kept informed regularly on viewings, progress, and offers for the sale and from then right through to completion. Thank you for your professional service.PositiveResponsiveness, Quality, Professionalism, Value

Nigel · 23 October 2021