Trusted Agent profile · Bromley
★★★★★
595 reviews across 2 platforms
9 St. Marks Road, Bromley, BR2 9HG
Acorn New Homes's office in Bromley, at 9 St. Marks Road, is rated 3.7 out of 5 across 595 reviews on two platforms, including 112 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Acorn New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bromley.
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
5/5
TrustpilotJosh Ward - extremely helpful
Great agent - very helpful and engaging. Answered all questions we had and was a great help.
Thanks Angus for leaving a 5* review of your experience working with us. We are really happy that you were pleased with the service you received from Josh and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
TrustpilotGreat real estate agency
Great real estate agency! Helpful and responsive!
Thank you so much Sam for leaving us a brilliant 5 Star review- We appreciate it! Customer Services
5/5
TrustpilotGreat guy
Davide from the London Bridge branch was incredibly helpful when I popped in to sign a few documents.
Thank you Ryan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
TrustpilotGreat communication and updates.Very…
Great communication and updates.Very professional from start to finish
Thank you John for taking the time to write a review for our office at Northumberland Heath. We really appreciate it, glad you were happy. Best wishes Karen Hedges Acorn Customer Services
5/5
TrustpilotAmelia, best estate agent I have ever dealt with
Amelia GIles has been an absolute rock during the whole process
Thank you Martin for taking the time to post. Much appreciated Karen Hedges-Acorn Customer Services
3/5
TrustpilotMiss communication on the day
A very limited service.
Hi Steven. I am sorry to read this. Could you share with me any more information on the matter please? Thanks. Andrew Roberts - andrew.roberts@acorngroup.co.uk
5/5
TrustpilotAcorn Eltham.
Acorn Eltham.Brilliant service and excellent professionalismDominic in particular was so helpful progressing the sale of our house.I would highly recommend this estate agents
Thank you Kim for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dominic. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
4/5
TrustpilotGood experience with my agent Amelia
Good experience with my agent Amelia, always very helpful and communicated well
we are really pleased that you were happy with the service from our Dartford office ! Thank you for posting a review
5/5
GoogleI've had great experience dealing with Amelia Dawson at Acorn. She has been very helpful and efficient with regards to my flat move. Great work and thank you.
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI received an amazing service from mella sanders and danny miur during my move from our rented property. They kept me up to date with proceedings and tried to help to find a new property. Always understanding and i never felt pressured just to take any property that wasnt suitable. Both outstanding members of your team. Thankyou
5/5
GoogleGiselle was very friendly and professional during the inspection. Great service
5/5
TrustpilotVery happy with the service I would be…
Very happy with the service I would be happy to recommend to friends and family
Thank you Selajdin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from us and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Googlevery good experience buying my first property through them - friendly and competent!
Thank you Anna for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the New Homes team and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
5/5
TrustpilotHighly recommended
Highly recommended professional service from start to finish
5/5
TrustpilotFriendly and helpful agents.
super! Thanks so much
5/5
TrustpilotManaged expectations
Managed expectations, complete oversight from start to end and made the journey stress free.
Thank you James for leaving us a 5* review. We are really happy that you were pleased with the service you received from the Rubeena and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
4/5
TrustpilotReally appreciate the extra effort put…
Really appreciate the extra effort put in by Jamie Perrin at the Catford office to help me with emergency repairs! 🙂
Thank you Jungle Room for leaving us a great review. So pleased that Jamie was able to help you with this. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGreat service, helped me find and do the deal to move in to my beautiful new apartment in Peckham. Thank you!
Thank you Jon for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
1/5
TrustpilotNever answer emails… have been emailing…
Never answer emails… have been emailing for two weeks now and still no response!
Hi Hadley. I have contacted your directly about this now but the reason your emails were not answered was because your were replying to an email, sent to you last year and from an account that is not monitored because it only sends payment receipts! We are grateful though for you raising this and have made some changes internally to avoid this confusion in the future. Thanks. Andrew Roberts - Customer Relations Manager
5/5
TrustpilotKind , quick , professional
Love how quick and smoothly everything went from viewing to reference. Always reply quickly. Highly recommend!
Thank you David for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
1/5
TrustpilotTerrible customer service
Terrible customer service. Unprofessional agent. Rude. Do not work with them.
Hello. I am sorry to read your review. I am unable to find you on our system, so wondered if you could get in touch to let me know where it went wrong. Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)
1/5
TrustpilotDisappointing
Staff and service is not what I would expect…disappointing
Dear Samantha. I am sorry to read your review. From what you have supplied here I am unable to see where we have let you down, but I would like to find out. Are you able to drop me a line with some details of what went wrong please? Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)
5/5
TrustpilotBeen a pleasure working with Jamie…
Been a pleasure working with Jamie Perrin So helpful and caring!
Thank you Yoan for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jamie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
1/5
TrustpilotAwful
Awful, no contact. no communication. Just take your money and forget you. Very annoying and disappointed. say one thing, do another. leaving you without a place to actually live. No updates, just shrug every issue off like its not there fault. What good is this, they are meant to manage the property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Acorn New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bromley.
