Trusted Agent profile · Broadwater
Verified
★★★★★
143 reviews across 1 platform
1-3 Broadwater Street, BN14 9BT
Bacon & Company's office in Broadwater, at 1-3 Broadwater Street, is rated 4.7 out of 5 across 143 reviews on 1 platform, including 143 Google reviews rated 4.7.
Every review we hold for the Broadwater office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely fantastic service from Bacon in Broadwater. I would definitely use them again if I ever have the courage to move again! Jake has been fantastic throughout the moving process, communicating regularly from day one. He was always on …
Dear Charlotte, Thank you for taking the time to leave such a detailed review, it was our pleasure to be able to help you with your move & wish you all the best in your new … More
5/5
GoogleScott and his team at Bacon and Co recently sold our house, their team was incredibly professional, responsive, and very knowledgeable about the market. They kept me updated every step of the way, providing valuable advice and ensuring …
Dear Mark, Thank you so much for your kind review, it has been our pleasure to help you with your move & wish you all the best for the future. The Bacon & Co Team.
5/5
GoogleScott and team have been fabulous. Really listened and supported through the process. They were genuine in ensuring the outcome was right and communication exceptional. Would highly recommend. Thank you.
Dear Sue, Thank you so much for taking the time to leave a review, it is greatly appreciated. Wishing you all the best for the future. The Bacon & Co Team.
5/5
GoogleFrom the initial viewing through to the exchange of contracts, Scott and Natalie provided exceptional support. We felt truly heard throughout the entire process, with consistent and high levels of communication. Scott was always quick to …
Dear Hayley, Thank you so much for your kind review and kind words, Congratulations on both buying and selling via Bacon & Co, we love to hear these stories! … More
5/5
GoogleSupportive staff and very reliable company, made my house moving smooth and peaceful. I would strongly recommend Bacon and Co anytime. Especially Aaliyah, a very lovely lady and the entire team at bacon and Co, amazing team
Dear Joseph, Thank you for the 5 stars ⭐
5/5
GoogleJulie and her team are brilliant, as a landlord navigating this world can be challenging to say the least, but they make it a breeze… Highly recommended for any landlord looking for honest, helpful advice at very competitive rates.
Dear Shayne, Thank you so much for taking the time to leave your kind review, much appreciated. 👏
5/5
GoogleI find bacon lettings to be head and shoulders above the average for both professionalism and friendliness. All staff are a delight to deal with . I have been a landlord for many years and have never found better. I can highly recommend this company
Hi John, Many thanks for the 5 stars & so pleased to hear you have had such a great experience. The Bacon & Co Team.
5/5
GoogleHighly recommend this company for lettings. So helpful and clear communications always. Big thanks to Anya and our landlady Michelle. So grateful for this experience to have been a pleasant and smooth one ❤️
Thank you so much for your review 🎉 …
5/5
GoogleBacon and Company are very professional, helpful, and go above and beyond there jobs. Harry and daisy and just lovely people. Great telephone manners and do what they say they will do. Thank you so much, it made the experience of buying our house easier
Dear Jackie, Thank you so much for your kind review, it was our pleasure to help you with your move. The Bacon & Co Team.
5/5
GoogleThe team has been exceptionally helpful and friendly. Nothing has been too much trouble. They have kept in contact throughout the letting process and any issues have been dealt with swiftly and efficiently. Without hesitation, I would recommend Bacon & Co to any landlords. Given the excellent service, I consider their fees (which are competitive) to be good value for money.
Dear Jayne, Thank you so much for your kind words & 5 star review. The Bacon & Co Team.
5/5
GoogleThis was my first time selling a property and would highly recommend! I worked closely with Daisy and Scott who were excellent with their communication, always came back to me when I needed something and really pushed the sale through to completion. 10/10 service!!
Dear Niaombh, Thank you for your 5 star review, we are glad that you found the service 10/10. All the best for the future. The Bacon & Co Team.
5/5
GoogleFantastic team at Bacon and Co Broadwater. Jake and team really delivered. Sold promptly and efficiently, maintaining high levels of professionalism throughout. We were always kept in the loop and any query answered quickly. Special shout-out to Billy. Great experience. Thank you!!
Dear Helena, Thank you so much your kind review, it was a pleasure to help you with your big move & wish you all the very best for the future. The Bacon & Co Team.
5/5
GoogleJake and his team have been professional, consistent and approachable throughout. I highly recommend Bacon for any property sales. Thank you Jake.
Dear Ed, Thank you so much for your kind review, it was a pleasure dealing with you. All the best for the future, The Bacon & Co Team.
1/5
GoogleThe worst experience with an estate agents I've ever had! Was told the cooker was being replaced as the current one was disgusting, and upon moving in there was no cooker so we was without a cooker for over a week! Was given wrong information from a team member in regards to rent so we ended up paying 2 months rent upfront instead of one month, even though i questioned this but she insisted i set up the standing order for this specific date (I ended up having to resolve this with the landlady). No communication within the team which resulted in me fixing their mess up and it was indeed a big mess up on their behalf! They had given me 3 different bank account details to send money too and I had sent the money to the first account details they sent me, but they constantly harassed me to send them money even though I had and i even provided the reference of the bank transfer, so instead of following this up with their accountants, they persisted on chasing me for it. So I had 3 different employees with 3 different account details emailing me which to me did not sound right. It was eventually resolved yet again by me contacting my landlady. The property also had mould in, yet upon viewing it was not there. I reached out to the agency about this when we got the keys and the girl I spoke to was denying it was not mould though I proved picture evidence of the fluff growing off the wall. They had proved our moving in experience be extremely stressful along with having a 6 month old baby. Sadly I would not recommend with the experience we have had.
Dear Martina, Sorry to hear you have had this experience with our lettings team please see their response below; We are sorry to read you are disappointed with our lettings service. We strive to provide the best possible service, so your comments are taken seriously. The matter regarding the cooker was resolved and you were compensated financially towards a new cooker, albeit there was a change of plan about whether the original cooker would stay or not, and we apologise again for the inconvenience this caused. You were given a rent free period prior to the start of your tenancy to make your move easier. Your tenancy outlines the rent payment due dates, so we are sorry for any misunderstanding over your payments. It is our understanding that these additional funds were subsequently re-allocated to your next month’s rent. We wish you well in the continuation of your tenancy which is managed directly with the landlord.
5/5
GoogleIn a tricky market, Bacon were magic. Thanks to all of you for being so great at what you do, you helped us navigate a whole range of things to get a a great sale and prompt exchange. And thanks for bringing in the humour - Scott, Tracey, Daisy, Natalie, Jake, Wayne and all the team, literally couldn't have done it without you.
Hi Nikki, Thank you for taking the time to leave your review, it was an absolute pleasure to help you with the sales & wish you all the best for the future. The Bacon & Co Team.
5/5
GoogleI sold with Bacon & Co. and had a fantastic experience. Harry was great at communicating, considerate, proactive and trustworthy. He really could not do enough. I would highly recommend Harry and Bacon.
Dear Amy, Thank you so much for taking the time to leave a review of your experience, it was our pleasure to be able to help with your move! … More
5/5
GoogleIt was an amazing experience. The team at the agency was very friendly, professional, and helpful. Thank you so much for helping me throughout the process of renting my new home. I truly appreciate all your support.
Thank you so much for the 5 stars - it was our pleasure!
5/5
GoogleThis ended up being a tough sale for a few reasons. In the last two weeks prior to sale however, Jake, Natalie and Dave were on hand to assist to get it over the line. They were very responsive, acted quickly and effectively and reported …
Dear Barry, Thank you so much for your kind review, it was a pleasure to help you with the sale of your mum's apartment. … More
5/5
GoogleRecently purchased a house through Bacon and they were brilliant through the whole process. Scott & Harry were especially great, always doing their best to keep things moving until completion.
Dear Oliver, Thank you so much for taking the time to leave a review! We hope you have a brilliant weekend. The Bacon & Co Team.
5/5
GoogleI can’t recommend Bacon sales staff enough. Natalie and Scott were instrumental in getting our sale/purchase over the line. Always kept informed, always straight forward and honest. Great experience using them.
Dear Adam, Thank you so much for leaving your kind review! 🤝 …
5/5
GoogleScott was fantastic throughout the purchase of our home, he was hardworking, kind and supportive which is exactly what is needed when buying a new home. Thank you!
Dear Georgina, Thank you so much for taking the time to leave a 5 star review, we are so pleased you managed to beat the stamp duty deadline & move into your new home, it was … More
5/5
GoogleIt has been an up-and-down ride, as ever, with moving home but Scott and the team at Bacon have been outstanding in their support, guidance and care throughout. We\'ve always felt fully informed and in control of our decisions when …
Dear Ian, Congratulations again on the exchange! So happy for you & the family! … More
1/5
GoogleLack of communication and not working to standards very disappointed with this branch specifically
Dear Aaron, Thank you for taking the time to leave your review, we’re sorry to hear that you were disappointed with your experience. We take all concerns seriously and always aim to respond promptly to resolve any issues as quickly as possible, on this occasion due to it being a bank holiday some circumstances were unfortunately outside of our control, but we have done our best to address everything appropriately and as quickly as possible. We’re sorry that this has left you feeling frustrated. The Bacon & Co Lettings Team.
5/5
GoogleThey have been very professional in their approach to marketing our home, they have kept us up to date on the properties we have looked at. Very friendly approach from Jake and Harry.
Dear Anne, Thank you for your 5 star review, it’s been a pleasure to help you so far & long may it continue! The Bacon & Co Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bacon & Company's Broadwater office has 143 reviews across 1 platform: 143 on Google.
Bacon & Company Broadwater is rated 4.7 out of 5 across all 143 reviews, and 4.7 out of 5 on Google from 143 reviews.
Bacon & Company Broadwater, 1-3 Broadwater Street, BN14 9BT.
