Trusted Agent profile · Broadstairs

Wards Broadstairs reviews

4.7

★★★★★ Excellent

2,150 reviews across 2 platforms

81 High Street, Broadstairs, CT10 1NQ

Wards's office in Broadstairs, at 81 High Street, is rated 4.7 out of 5 across 2,150 reviews on two platforms, including 144 Google reviews rated 4.8.

Google logo

4.8 / 5

144

Reviews on Google

This office

Trustpilot logo

2,006

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.

1/5

Google

Constantly push for you to see or use their mortgage advisor saying they cant recommend your offer if you dont - even with an aip from another company. Felt let down and will not be purchasing through this company full stop. Luckily there are plenty of other agents available. My advice is dont be pushed around by them. Orthough when you do their attitudes get worse.NegativeQuality, Professionalism

Sales · 27 August 2020

1/5

Trustpilot

God knows how they sell any houses

God knows how they sell any houses, after numerous phone calls and emails trying to book a viewing we still haven’t been able to book one.

Robert · 10 May 2022

Agent replied · 11 June 2024

Hi Mr Harrison, I'm sorry to read your note. Could you give me some more information so I can help you.Kind regardsDavid HayesBranch Development Director

5/5

Trustpilot

Weekly email and phone updates on…

Weekly email and phone updates on marketing and buyer feedback really appreciated. Great service on viewings. Been really good at keeping me up to date with the corona virus situation and future plans that could help.

Bunty · 4 May 2020

Agent replied · 30 August 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Trustpilot

Brilliant services from wards

Brilliant services from wards, highly praise Tom Dodd and the team.

Victor · 17 March 2022

1/5

Trustpilot

Modern Auction Scam

Wards Estate Agent's 'Modern Auction': A Warning

Adi · 25 May 2025

5/5

Trustpilot

I was helped by Abigail, she made things lot easier as she explained everything about the apartment in details. She responded to emails well on time and this helped a lot in clarification of things

Time management by Abigail,Good explanationResponding to emails on timeReturning calls after missed ones

Thatayaone · 4 August 2023

Agent replied · 11 June 2024

Hi Thatayoane,Thank you for leaving a review! It's great to hear how positive your experience has been and how helpful Abigail was in explaining everything about the apartment to you in detail.Best wishes,Wards.

5/5

Trustpilot

Thanks to SHANNON

Thanks to SHANNON, Wards came out on top for us, always polite and helpful.

A · 2 July 2023

Agent replied · 11 June 2024

Thank you for leaving a review! We're delighted to hear how positive your experience with our team, and particularly Shannon, has been.Best wishes,Wards.

5/5

Trustpilot

We made use of Wards in Hythe and…

We made use of Wards in Hythe and Florence She was great made us feel less stressful and very easy to understand process a credit to Wards in what is a very stressful time the Hythe office of Wards and Florence did a great job at putting us at ease , and making it all run smoothly .

Keith · 7 April 2022

5/5

Trustpilot

Wards were very helpful from the first…

Wards were very helpful from the first day we got in contact right up until the sale. Will sergeant our agent made the purchase of our new property very painless and would highly recommend.

Pam · 10 September 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Great estate agents

Great estate agents, after reviewing my listing got my property sold quickly , also our chain broke down as one buyer pulled out , but a new buyer was found within 24 hours great service.

Shaun · 25 April 2020

Agent replied · 30 August 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Trustpilot

I purchased the property from Welling…

I purchased the property from Welling branch London completed in March. It was absolute pleasure to work with David : Branch Development Manager and Debbie Brewer: Senior Sales Progressor. They are amazing. I found Wards estate is honest, straightforward and professional. I do strongly recommend for property transaction.

Hemanta · 16 April 2023

5/5

Trustpilot

Tony came out to me discuss opitions to…

Tony came out to me discuss opitions to rent my flat out within a few days putting it on the website it went. Very pleased with everything that he did for me.

Debbie · 14 February 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

This has be a hard and stressful…

This has be a hard and stressful Journey, what with brexit and then Covid-19 it was hard but everybody at wardsGARY SNEDDENKIM BATCHELORCLARE MCDONNELL PRINCE NWAIWNJENNY STUBBSAll helping us through these hard times

MR · 6 November 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Awesome agency

Fantastic experience. Special thank you to Geoff.

Alina · 23 July 2022

5/5

Trustpilot

Easy from start to finish

Easy from start to finish. They took care of everything for us and as we aren't experienced landlords it was great to have them take care of everything and gave us peace of mind

Manning · 1 July 2020

Agent replied · 30 August 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

I can't thank enough for the help I had…

I can't thank enough for the help I had from Maria from Wards! You been extremely fast on response ,also on sorting my doubts and problems out. I will never forget her! Thank you,Catalina

Cat · 4 June 2020

Agent replied · 30 August 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Trustpilot

Sebastian at Wards has provided me with…

Sebastian at Wards has provided me with excellent service. Handed my buy to let over to wards to rent out. Within 2 hours of the photos going live the property was snapped up. Sebastian throughtout the process kept me upto date about everything. He also found me lovely tenants. Would def use again and recommend to others

Sarnjit · 29 March 2022

5/5

Trustpilot

Abbey - Strood

Abbey in the Strood branch has been extremely helpful in trying to find me my first home. Anyone looking to get on the property ladder should start by speaking to her.

Dan · 10 March 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Superb

Superb from start to finish , excellent communication at every step of the process and overall I found the agents to be very professional, upfront and friendly

Daniel · 9 December 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

I have rented a house with the Lee from Wards Lettings in Ashford

I have rented a house with the assistance of Lee from Wards Lettings in Ashford. He was professional and helpful throughout the process. I would definitely work with him again in the future.

Cevdet · 27 August 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Google

Registered with Wards in Broadstairs a couple of months ago. Received regular phone calls and emails from Chris and Natalie offering suitable properties. Very good communication and would recommend to sellers and buyers.

John · 27 August 2020

Agent replied · 26 August 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Trustpilot

The team are fantastic!

I had the best experience with Maria and Nadia, they made me feel at ease and gave a top service from the first interaction and beyond. Thanks ladies

Bella · 30 September 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

4/5

Trustpilot

Staff at the New Romney Branch are very…

Staff at the New Romney Branch are very helpful & friendly even in these difficult times.The sale would have gone more smoothly if the conveyancer had been more on the case.

Kathleen · 15 February 2021

Agent replied · 11 June 2024

Thank you for leaving us your feedback! Best wishes,Wards of Kent

5/5

Trustpilot

Great support from the New Romney office

Great support from the New Romney office selling the house in the middle of the COVID-19 Lockdown. They took care of everything and we were keep informed about the whole process by email.

JULIAN · 5 August 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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