Trusted Agent profile Β· Broadstairs

Wards Broadstairs reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,150 reviews across 2 platforms

81 High Street, Broadstairs, CT10 1NQ

Wards's office in Broadstairs, at 81 High Street, is rated 4.7 out of 5 across 2,150 reviews on two platforms, including 144 Google reviews rated 4.8.

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4.8 / 5

144

Reviews on Google

This office

Trustpilot logo

2,006

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.

5/5

Trustpilot

It's my first time renting a house with…

It's my first time renting a house with wards and the experience was exciting, amazing. The staff took her time to explain things to me.She was kind and committed.She did an amazing job. And the offers are excellent. Good πŸ‘ job wards, Good job:.

Stephanie Β· 10 February 2024

5/5

Trustpilot

Kenny and Kim have been very helpful…

Kenny and Kim have been very helpful and supportive throughout the process, always there when needed as well as always keep us updated on how the process has been going all the way along.Helpful and clear when explaining each step of the way.

Cherise Β· 13 March 2020

Agent replied Β· 30 August 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Trustpilot

Everything was perfectly dealt with my…

Everything was perfectly dealt with my tenancy. Professional, fast and everything was so smoothThank you

Customer Β· 1 July 2022

5/5

Trustpilot

Great service and very helpful and…

Great service and very helpful and professional from the ladies at the rainham branch and alison and judy were so easy to talk to and really helpful throughout the whole process, thank you so much!

Connie Β· 7 December 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

I’m happy tenant of great property

I’m happy tenant of great property! Thanks for the great job done to Jack and Aaron who made my move in as much quicker as they can!

Elvira Β· 8 December 2022

Agent replied Β· 11 June 2024

Hello Elvira, Thank you for your kind review - we will pass this on to the team! Best wishes,Wards of Kent

5/5

Trustpilot

Great services and kept me up to date…

Great services and kept me up to date with what was happening. Would recommend. Aaron was brilliant.

Cassam10 Β· 22 March 2022

5/5

Trustpilot

Excellent service highly recommend and…

Excellent service highly recommend and a special thanks to Sally Bryant for all her help 1st class

David Β· 7 March 2022

5/5

Trustpilot

Great service

I have been dealing with Nikki from wards and partners for several months. she is very polite, friendly and professional. She is a great asset to the Company.

Mr Β· 11 October 2022

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Iam so happy that I rented from wards

Iam so happy that I rented from wards, I have had such a pleasant experience with them & my landlords are brilliant, any problems that arise gets sorted & I couldn't be more grateful, Tiarna from wards is very understanding & helpful & is very professional at her job. Would definatley recommend them to rent from.

Helen Β· 2 March 2023

5/5

Trustpilot

Great service from Laura Fowler at…

Great service from Laura Fowler at Wards explained everything done photos paperwork easy. viewings in one day and flat let all paperwork online if you have property to let give Laura a ring at wards

Mr Β· 27 October 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Sally Bryant worked very hard

Sally Bryant worked very hard, she was enthusiastic and determined.We exchanged contracts today! Thank you Sally

Kim Β· 18 March 2022

5/5

Trustpilot

From the beginning to the end of the…

From the beginning to the end of the sale process, we found Wards of Hythe to be efficient, trustworthy, professional and friendly. We would highly recommend them to anyone intending to sell their home.

Peamoth Β· 31 October 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Genuine people...

Under the circumstances we thought Wards done a very good job, would highly recommend to anyone ... we moved on the hottest day of the year but all went without a hitch ... thank you all so much.

MRS Β· 7 January 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Google

A big thank you to all the team. They managed to sell our property in the most frustrating of times. Biggest thanks goes to Sally Bryant who has been so helpful in chasing everything up and getting things done.PositiveProfessionalism

Chris Β· 27 August 2020

Agent replied Β· 26 August 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

1/5

Trustpilot

Horrible

Horrible, horrible experience with this agency. DO NOT RENT out of them. 8 weeks and still deposit not returned, excess rent not paid back. No communication, not responding to emails. Be very careful with this agency.

Giedre Β· 19 May 2021

Agent replied Β· 11 June 2024

Dear GiedreThank you for leaving us your review and we are disappointed to learn that you are still waiting for communication in respect of your deposit and overpayment.We can assure you that our Customer and Property Care Team are in contact with the Landlord and the deposit scheme and we apologise if this information has not been communicated to you.We are continuing to liaise with both parties and hope to be in the position to update you shortly. In the meantime, should you require any further assistance, please do not hesitate to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk. Thank you. Kind regardsWards

5/5

Trustpilot

Many thanks

The team at walderslade could not be anymore helpful. They made the entire process painless. They have done well under the recent circumstances. Thankyou to everyone at walderslade, kent branch. I'm one very happy customer

Andre Β· 20 July 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

An absolute pleasure to deal with

An absolute pleasure to deal with. We had two agents in the beginning but Ward's were by far the most, helpful and professional. Despite a flooding half way through the sale, Geoff handled this amazingly keeping the buyer calm and everything went through without any problems. Would highly recommend and would definitely use again

Jane Β· 13 March 2023

5/5

Trustpilot

Great Customer Service

Shanur (the letting agent) was helpful throughout the whole process. As a first time renter he made the whole thing as simple and stress free as possible, answering every question I had promptly and all the information I needed.

Mitch Β· 1 July 2020

Agent replied Β· 30 August 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great service…

I have purchased a property through Wards and been regularly dealing with Grace Scott who has been superb. Have been kept fully updated throughout and nothing was too much trouble. Would happily use their services again.

Michelle Β· 31 March 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

On the road to buying our dream house

On the road to buying our dream house. Thanks to wards folkestone branch. Ann marie has been very helpful and kept us upto date with the sale of our house and the purchase of our new property. Thank you

Sophie Β· 11 June 2020

Agent replied Β· 30 August 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Trustpilot

Very good people was not selling the property I…

I know I was not selling the property I was just buying your staff worked hard to get us over the line at one stage I thought everyone was going to pull out on us

John Β· 4 June 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Our experience so far has been fabulous!

Our experience so far has been faultless. From organising the viewing to having our offer accepted. All staff friendly and helpful. Communications clear and the process has been a pleasure so far. 😁

Samantha Β· 12 October 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

On behalf of my sister,

On behalf of my sister, we would like to thank all the wards team, mark, Steve,Joanne and Tina for all their help and guidance. Would definately recommend wards. Thank you

Jan Β· 25 August 2024

5/5

Trustpilot

Florence of Hythe kent was very helpful…

Florence of Hythe kent was very helpful showing me around a house last minute, very professional friendly and helpful.She is new to this job and I would say an asset to the Hythe branch.

Mrs Β· 1 August 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

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