1/5
TrustpilotAbsolute clowns of a company
Absolute clowns of a company! Stay well clear ! Strike all the way
Trusted Agent profile · Broadland
William H Brown Hellesdon reviews in Broadland
★★★★★
1,369 reviews across 2 platforms
303 Reepham Road, Hellesdon, Norwich, Norfolk, NR6 5AD, Broadland, NR6 5AD
William H Brown's office in Broadland, at 303 Reepham Road, is rated 2.4 out of 5 across 1,369 reviews on two platforms, including 171 Google reviews rated 4.4.
Reviews
Every review we hold for the Broadland office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotWilliam H Brown estate agents Rainham branch
Avoid this estate agent at all costs.. totally unprofessional from start to finish.. I rest my case!!!
2/5
TrustpilotTried looking up a property on their…
Tried looking up a property on their site and it doesn't even recognise the name of the town! I.wont bother.
5/5
TrustpilotExcellent service
Excellent service, first class
5/5
GoogleStuart gave great advice when it came to buying our first property.PositiveProfessionalism
1/5
TrustpilotHorrible horrible service
Horrible horrible service! Do not recommend.
1/5
TrustpilotWorst estate agents ever
Worst estate agents ever. All they care about is sales; not their customers. Slowest estate agent in the chain.
5/5
GoogleVery friendly and helpful
1/5
TrustpilotUtterly dreadful
Utterly dreadful. Suppose to be moving a tenant in today but William H Brown has failed to get the paperwork sorted out
1/5
TrustpilotDo not use at all
Do not use at all - they are useless !
5/5
TrustpilotI find the staff and service they…
I find the staff and service they provide wonderful. Titans goes over and above to help you.
1/5
TrustpilotFailed to turn up for valuation…
Failed to turn up for valuation appointment, waste of time and energy
1/5
TrustpilotAwful communication
Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.
1/5
TrustpilotSwaffham branch
Swaffham branch. No feedback. Unprofessional. Unhelpful. No thankyou or contact on completion. Disappointing. Buyer beware.
5/5
TrustpilotSuccessful purchase
All good although communication could have been more effective at times.
1/5
TrustpilotDidn’t pay our money back totally…
Didn’t pay our money back totally unsatisfied
1/5
TrustpilotSara Nelson hate foreign
The person from company Sara Nelson Treat foreign tenants as animalsShe hate foreignEvery time she lie.
1/5
TrustpilotDisgraceful company
Disgraceful company. very unprofessional and greedy company. I would never use them.
4/5
GoogleLauren in the lettings team was professional, friendly and informative . Thank you
1/5
TrustpilotAbsolutely awful poor communication and…
Absolutely awful poor communication and incorrect information given on several occasions through out my purchase
1/5
TrustpilotKing's Lynn office
King's Lynn office. Incompetent and compulsive liar's
1/5
TrustpilotThey are a rip off company
They are a rip off company. Stay clear away from them.
1/5
GoogleRating only, no written review.
Agent replied · 8 September 2025
Thank you for your feedback and we’re sorry to hear about your experience. We’d appreciate the chance to learn more about what happened so please feel free to email us at complianceresidential@sequencehome.co.uk and we’ll be happy to look into it further.
1/5
TrustpilotAwful and Unprofessional.
Awful and Unprofessional.Pick any other letting agency.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown Hellesdon
How many reviews does William H Brown Hellesdon have?
William H Brown's Broadland office has 1,369 reviews across two platforms: 171 on Google, 1,198 on Trustpilot (across the whole business).
What is William H Brown Hellesdon's rating?
William H Brown Hellesdon is rated 2.4 out of 5 across all 1,369 reviews, and 4.4 out of 5 on Google from 171 reviews.
Where is William H Brown's Broadland office?
William H Brown Hellesdon, 303 Reepham Road, Hellesdon, Norwich, Norfolk, NR6 5AD, Broadland, NR6 5AD.
