Trusted Agent profile · Bristol
★★★★★
1,552 reviews across 2 platforms
11A Badminton Road, Bristol, BS16 6BD, BS16 6BD
Part of Ocean, see every office.
Ocean's office in Bristol, at 11A Badminton Road, is rated 4.8 out of 5 across 1,552 reviews on two platforms, including 282 Google reviews rated 4.8.
Every review we hold for the Bristol office, from every platform, shown as written. First names only.
5/5
TrustpilotLuigi was very helpful
Luigi was very helpful, we did not know where to start with the mortgage process especially since we have a non-standard professional situation. We were really happy with the different quotes provided and the continuous check-ins.
5/5
TrustpilotThank you to Catherine and Julie
Thank you to Catherine and Julie for all your help purchasing my first home! Both helped make the process as smooth as possible and kept me up to date every step of the way and helped explain the bits I didn’t understand. Thank you both ☺️
5/5
TrustpilotA great experience working with Ocean
Another great experience working with ocean property portishead. Paul and the team couldn’t be anymore accommodating and professional, keeping in touch continuously with us throughout. A success move which felt easy, I would highly recommend these agents for sales in your area.
5/5
TrustpilotWhen I went and looked at the property
When I went and looked at the property, kyra bull was really helpful with all the questions I asked.
5/5
GoogleAn excellent service and competitive sale of our house in Downend. Unfortunately let down by the chain at the first attempt, despite the efforts of Lawrence and Lisa, the second time it went very smoothly. I would be very happy to use Ocean again.
5/5
TrustpilotSuccessful sale of my Over Drive home with Ocean Estate Agent
I recently had the pleasure of working with Liam Malone and his Team from Ocean Estate Agent Bristol to sell my home at Over Drive Patchway Bristol and I couldn’t be more satisfied with the experience. Purple Bricks failing to attract any potential buyers for 121 days, Liam Malone came to my rescue. From the very first meeting, Liam reassured me that they would sale my house in no time as he demonstrated a deep knowledge of the local market and a genuine commitment to ensuring I received the best possible outcome.Liam took the time to understand my needs and preferences, he also helped me in setting a realistic, yet competitive, asking price. The marketing strategy was top notch within a few days, my home was listed with stunning photos and a comprehensive online presence that attracted a lot of interest. Over 15 viewers visited the property.Throughout the process, either Liam or his colleagues were incredibly responsive, always available to answer my questions and provided me with updates. Ocean Estate Team expertly navigated the negotiations, ensuring that I received offers that were not only fair but exceeded my expectations.What stood out most was Ocean Estate agent Team professionalism and dedication during this period. They truly went above and beyond to make the sale as smooth and stress-free as possible, handling every detail with precision and care. In the end, my home sold and at a price I was very happy with. Not forgetting Ocean Estate Conveyance Team. Exceptional service from Ocean Estate Conveyance Team. The team was professional, efficient, and communicated clearly throughout. They made the process seamless and stress-free. I highly recommend for anyone looking to buy or sell a property to got straight to Ocean Estate Agents. Their expertise, integrity, and personalised service are truly exceptional. Thank you Ocean Estate Agent and the Conveyance Team.
5/5
TrustpilotFantastic support and communication
Tommy Day has been absolutely brilliant in supporting my partner and I with our move to Bristol. Such frequent and friendly communication always adds a bit of light to an often stressful time. Highly recommend.
5/5
TrustpilotGreat experience with Ocean Estate Agents Bradley Stoke
I found that they listened to my requests, communicated well and were consistent with their approach to give an accurate and realistic valuation. Liam was particularly helpful and sensitive to my elderly relative. I would certainly recommend them.
5/5
TrustpilotI was completely impressed with their…
I was completely impressed with their professionalism and good service every step of the way,,Thanks Jemima Kivell! You were amazing at every Step it took us to progress.
2/5
TrustpilotServices were such a let down after signing
Previously wrote a 5 star great review for the Ocean team. However, after moving into the place (1.5 months later) we have been utterly disappointed. Many issues with the house were not fixed and followed up in a timely manner. Serious issues raised since day 3 are still pending in solution. Be warned! Please view properties super carefully to avoid unpleasant experiences like ours.
UPDATE: 6/10/23Once again, we appreciate your feedback and regret that the property did not meet your expectations upon moving in. We have obtained quotes for the necessary work and forwarded them to the landlord. Unfortunately, despite our best efforts to expedite a response, we are still waiting to receive their approval. We have followed up with them again today.In addition, we have arranged for a contractor to examine and propose solutions for the issues you more recently reported.We sincerely apologise on behalf of the landlord for the delay in authorising the required work. We are actively pursuing them to expedite the process. Rest assured, we will keep you informed as soon as we receive any updates.Thank you once again for bringing your concerns to our attention. We are committed to resolving these issues for you as soon as possible.Ocean We are sorry to learn of your disappointment. Our hope and expectation would be a positive, indeed 5-star experience throughout your tenancy. Please be assured your Property Manager will be attempting to resolve matters, liaising with the landlord and contractors, none the less it is clear there have been unsatisfactory delays. Our Lettings Director will review all issues as a matter of urgency in the hope of expediting issues, we will be in contact to update you further as soon as possible.Ocean
5/5
GoogleScott made the the unbearable chore of buying and selling a property not only bearable, but nearly enjoyable. All my preconceived anxieties were put to rest from my first meeting with Scott as he walked us through the selling and buying process. We cannot thank you enough for all your efforts in helping us find out dream family home.
5/5
TrustpilotLily was very informative
Lily was very informative and helped us at every stage to make the process as quick and easy as possible ! She was extremely responsive to any questions we had via email which put us at ease.
5/5
TrustpilotWe couldn’t have asked for better!
We couldn’t have asked for better!Relocating for work in such a short time frame felt like an impossible task until we met Jemima at Ocean. She let us virtually view the property (something every other estate agent we’d come across refused to accommodate), was on hand to answer all our questions and kept us in the loop at all times during our application process. She was knowledgeable, professional and was just such a warm and friendly individual.
5/5
GoogleStacey proven to be a highly professional, very Informative. Ocean Estate Agency is lucky to have her. She explain all the options available, services can be provided to me. Timely response. Pleasure dealing with her!
5/5
TrustpilotChantelle has been professional
Chantelle has been professional, kind, helpful and answered all my questions. Her supportive attitude has great and made this usual stressful moment easy to handle.Highly recommend Chantelle
5/5
TrustpilotVery professional service from Lilly, Lettings Bradley Stoke
I highly recommend Lilly and her team at Ocean Bradley Stoke. Lilly has been extremely helpful, professional and always has a positive attitude. I would only use Ocean Bradley Stoke. Thank you Lilly.
5/5
TrustpilotChantelle was very knowledgeable and…
Chantelle was very knowledgeable and explained everything very clearly. She listened very well to my questions and was very clear about the options. I would thoroughly recommend Ocean from my dealings with her.
5/5
TrustpilotGeorgia did an excellent job in keeping…
Georgia did an excellent job in keeping me informed of what was going on at all times . Her professional attitude. and the way she spoke assured me everything was in hand.. and would definitely recommend ocean to anyone
5/5
TrustpilotGreat support from Luigi and Tracey in…
Great support from Luigi and Tracey in our remortgaging process, they have been very helpful in our house buying and remortgaging journey.
5/5
GoogleJames and Jemima at Ocean in Downend were both extremely helpful at all times, keeping in touch at every stage of the process and striving to simply provide nothing short of an excellent service. I would recommend Ocean as first class letting agents.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotI am delighted to have instructed Ocean…
I am delighted to have instructed Ocean Lettings and Management to manage the letting of my Bristol investment property Lily Butler has been particularly helpful and I strongly recommend both Lily and Ocean.
5/5
GoogleJemima at Ocean has been incredibly helpful throughout the entire process. She made everything feel seamless and kept me updated every step of the way, highly recommend her services!
5/5
TrustpilotMy son is moving into a property
My son is moving into a property they manage and I have had lots of questions,
5/5
TrustpilotExcellent conveyance experience
We used the conveyancing team to purchase our house. The service was excellent with clear processes in place. A very big shoutout to Karen L who was very knowledgeable and approachable, acting on a timely basis and with solutions to every issue that arose.
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