1/5
GoogleThis agency is currently trying to kick out a tenant because he complained that his house was falling apart.
Trusted Agent profile · Bristol
Murrays Residential Lettings Bristol reviews
★★★★★
100 reviews across 2 platforms
81 Sandy Park road, Brislington, Bristol, BS4 3PG
Murrays Residential Lettings's office in Bristol, at 81 Sandy Park road, is rated 3.6 out of 5 across 100 reviews on two platforms, including 97 Google reviews rated 3.6.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Bristol office, from every platform, shown as written. First names only.
Google5/5
GoogleMurray's were very helpful getting us setup in our new flat. Big up Richard
5/5
GoogleExcellent service. Very knowledgeable, friendly and helpful.
1/5
GoogleMurray's have been trying to evict a tenant for complaining about the uninhabitable condition of their property.
5/5
GoogleMurray’s are great letting agents! We’ve been renting with them ever since we moved to Bristol! 😊 …
1/5
GoogleI'm just watching these crooks attempt an illegal eviction of a tenant, disgusting.
3/5
GoogleFew are ok. Not a big fan of someone in there.
1/5
GoogleIllegal evictions are not a good look. Shame on Murrays
5/5
GoogleI found this agency incredibly helpful and professional. I would definitely recommend them.
5/5
Googlegood service, good people! love it
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Thank you for your review it is always lovely to deal with nice people.
1/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Im sorry but we have no record of a joshua sykes as a client of ours, nor as an applicant. I think you are the gentleman who called earlier whos income was too low to cover the rent using a fake name. As we explained we insure our tenancies therefore your income needs to meet the insurance companies criteria not ours. I will be referring this back to google as I do not believe this is a genuuine complaint.
1/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Good afternoon Thank you for your review, we are at a loss as to why you have given us a poor rating. You are not a client, nor have you ever been one, though I can see that you applied to view one of our properties by email late on the 21st June 2022 and we responded by sending you out a questionnaire the next morning (22nd), which you neither completed nor returned to us. that seems to be the total amount of any interaction that we have had with you. If you failed to meet our criteria on the questionnaire for that particular property then we may have been able to find you something else, to simply give us a poor review seems incredibly spiteful and with such a poor attitude you may find it difficult for anyone to be willing to help you, but I wish you well with your search.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied
I'm sorry that you took offense with us declining your application, but unfortunately you didn't meet the criteria and affordability requirements. we wish you good luck with your search.
1/5
GoogleRating only, no written review.
Agent replied
We have no record of who you are, therefore we can only assume your request for a property viewing was declined. It would be unprofessional for us to burden anyone with debt that they were unable to afford, this is why we use criteria to … More
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleVery good
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
