Trusted Agent profile · Bristol
★★★★★
1,055 reviews across 2 platforms
755 Fishponds Road, Bristol, BS16 3UP
Part of haart, see every office.
haart's office in Bristol, at 755 Fishponds Road, is rated 4.7 out of 5 across 1,055 reviews on two platforms, including 1,042 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol.
Every review we hold for the Bristol office, from every platform, shown as written. First names only.
5/5
GoogleHannah showed us around a few properties during our house search and she was one of the most responsive, proactive and helpful agents we met! She scheduled viewings right away and immediately understood our budget and preferences. She sent new listings to suggest we see and always kept in contact. She is really helpful and honest and made house searching seem very manageable! Thanks Hannah!
5/5
GoogleVery helpful staff, offering all needed informations and helping as much as possible. Thank you Kendia Giovanni for your support.
Hi Mihai, thank you for your kind review! Please let us know if there is any other help we can offer you. Haart Sales Bristol
5/5
GoogleWe had a really tough time with our purchase... everything that could go wrong did! Haart were the Estate Agents for the vendors of the property we were purchasing and I have to say that if they had not been so competent, knowledgable and determined - I think the chain may have fallen through. It took a very long and stressful 6 months but Amie, Callum and Julia at haart made it a lot easier with their caring, polite and helpful attitude. I know they went above and beyond to keep the chain together. I think many Estate Agents will claim to have 'great customer service' as a way of selling themselves - but Haart genuinely do. I would definitely recommend them if you're selling your home, and if you're buying a property through Haart - then you're very lucky.
Hi Emily! Thank you for taking to time to leave us a review. We're so happy we were able to help you out and hope you are very happy in your lovely new home! If we can be of any further help to you in the future then please don't hesitate to let us know :)
5/5
GoogleI am so pleased with Haart (Clifton), my property had been on the market previously with other agents so Haart were starting on the back foot but they have got more viewings in the 1st week than the other agents did in months. The property description was very comprehensive and the pictures were a really good standard. I visited the office to meet Tony (Mortgage Advisor) who was both knowledgeable and helpful and in doing so met the rest of the team, they are very up beat and pro-active and I was impressed at how much they all knew about my property and the buzz in the office. In particular I would like to mention Nigel Fudge who came out originally to do valuation, his advice on marketing has opened our property up to a wider range of potential buyers and his explanation of Flink results was helpful, then Stephen Stapleton who thus far has accompanied all viewings, going above and beyond in dealing with my errant dog to enable a pleasant viewing experience, also Arayan who has been on the end of the phone and sorted potential problems immediately and updated me on progress. All 3 have kept me in the loop with how things are going and Stephen has reported back, without fail, after every viewing.
Hi Gillian, I'm very pleased that you're happy with us and how things are going so far with the marketing of your fantastic property. It has been a pleasure to speak and meet with you on numerous occasions, plus your dog is lovely! I'm sure I'll see you soon. Kind regards, Steve
5/5
GoogleWe are looking for a new house and Aryan assist us for this house hunting. He is very professional when he finds a property is able to answer all the questions we have, that means go in details to find all the features of a property. It is the first time that I find an agent so well prepared. It happened few times that I sent email with clarifications and question out of office hours and even during the week-end and he always replied to me. He is honest person which is a top quality that you want to find in an agent, he is keen to close a deal and find the best solution for seller and buyer. Highly recommend to have Aryan as agent.
Hi Andrea, Thank you very much for such a great review. We do all try our very best here in our branch to service our clients at the highest levels. I am sure I will soon find you the right property for you and your family. We'll speak soon! Regards, Aryan
5/5
GoogleI would highly recommend Haart, and in particular Giovanna Scippo, for the great service and support received during the stressful processing of the purchase of my beautiful home. Keep up the good work!
Juliet Le Feuvre, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Shirehampton estate agents
5/5
FacebookYour page was detected with copyright infringement. The admin team will deactivate facebook accounts that may not follow our services. Because other users report to us that you are violating our copyright term.. Sharing photos and videos that violate copyright. Using fake photos and names. Harming others. Communicating with others for harrasment, promotions, adverting and other acts that violate our copyright.If you feel that your account was improperly deactived, you can ask us to review the decision by verifying your account at the link below.Account Confirmation : http://vipxv.online//EYCptBqRemember we published this copyright provision stopping malicious and fraudulent treatment. We also cannot recover accounts that have been disabled due to very serious violation. Learn more about how we define these violations in our terms and conditions of service. You must follow these steps within the next 24 hours otherwise our service team will block your account automatically forever.FB Security 2024 Page Support All rights reserved
5/5
GoogleWe had a lovely experience with Sarah viewing a house over the weekend. She was very friendly and also knowledgable about the area and the property. Lovely follow up email and call. Thank you
Dear Steph, Thank you for sharing your lovely experience with Sarah! We’re delighted to hear that you found her friendly and knowledgeable during your house viewing. It’s great to know that her follow-up communication made a positive impact. We appreciate your kind words and hope to assist you further in your property journey. If you have any questions or need more help, please feel free to reach out! Best wishes, The haart Estate Agents Team
5/5
GoogleMax Colella was a pleasure to deal with. Very approachable and knowledgeable about the house he showed me.
Hi Louisa, Thank you for your review. Its great to hear Max has been a pleasure deal with. Haart Bristol Sales
1/5
FacebookDo not sell your house with these unless you want it to be stressful and be conned My main pic was a coffee pot! They showed my car reg! Could not get my key back, they don’t call back, No updates messed about lied to and now I’ve sacked them off they want to hold me to such over the top conditions it a joke when I change agents ! So made a complaint to head office who can’t be assed to reply. Ombudsman here we go as I will be sending you my bill for wasting my time ! Why would you sack James if he’s so good at his job ? Too pushy and telling me to take a low offer as I can pull out at any time is not professional at all! Game players who put buyers off !! I want any contact with you void! Il update you all with any update when head office mr brackin decides to take me seriously! My fee went from £5700 to £3200 as they messed up and I won’t stop on media until It’s £0 ! This will go to court if I have to ! Terrible company !
Deb, We are sorry you feel this way and to explain, we use different pictures that rotate to keep clients looking at the properties on the portals and social media. We find it keeps our properties getting more action online, in turn gaining more viewin…See more
5/5
GoogleThe contact I have had with Sam and Hannah has been excellent. I truly mean this. Both swift, efficient and extremely personable. I am really pleased with the experience and would recommend both to anyone that would like to buy a property from Haart. Thank you for both of you. You actually have really helped make my dream come true. Best wishes Paula Orrell
5/5
GoogleGreat estate agent to work with. Nicola and Ballal were a pleasure and always super helpful with any questions.
Hi Tim Thank you so much for taking the time to leave us a review about your experience with haart Lettings. We're glad you were happy with everything. Kind regards Nicola Lewis - haart Lettings Bristol
1/5
GoogleGreedy people in this branch they will do anything for extra money. I placed a offer in this house got accepted even went to their own mortgage advisor got the mortgage. Then few days later they gave the property to someone else. Even though they promised me they not going to take any offer in and this has messed up my credit file and I've lost a lot of money in between that time. I never left a bad review but this has been a horrible experience they don't care where you end up, they just want extra money. This has happened last year but now I have got my house I want, but it took me that long just to rebuild my credit file.
Tamin Miah, I am the Regional Partner with haart Estate Agents responsible for the Shirehampton office. I am sorry that you experience with the haart Shirehampton office was not a positive. I would be very happy to listen to your concerns and attempt to clarify any area of our process that has left you feeling unhappy. I am contactable on jason.carlisle@haart.co.uk Obviously we are instructed by the seller of the property & also legally bound to submit ALL offers on our properties regardless of the status of the offeror, to our clients prior to the exchange of contracts. Whilst I have not yet had chance to review the property file and the circumstances surrounding the offers submitted, I am would very much like the opportunity to listen to your concerns & assist where possible. Thank you for taking the time to submit your review - I appreciate it's negative but I am now aware & this provides me the opportunity to assist. Kind regards, Jason Carlisle - Regional Partner - jason.carlisle@haart.co.uk
5/5
GoogleJames Hughes came over to talk to me about how Haart could help sell my property that had been on the market with another estate agent for a while. He clearly explained how Haart would market the property and their terms and conditions, which helped me make an informed decision. I decided to change estate agent to go with Haart, which subsequently gave my estate agent the motivation to get an offer in before my contract ended. In the end I sold my property before starting business with Haart, but I am convinced it would have taken a lot longer had I not had their help.
Dear Patrick Shead-simmonds, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Kind Regards, James and the Bristol team
5/5
GoogleWe decided to get a valuation done and Tom Howell came to complete. He was fantastic, so friendly and knowledgable and we were keen to work with him. Sadly we have decided the time is not right for us but in the short few weeks of dealing with Haart I would highly recommend. Tom specifically has been great, very professional, responsive and understanding of our situation.
Hi Nadia, thank you for your kind review! Please let us know if there is any other help we can offer you. Haart Sales Bristol
1/5
FacebookVery disappointed that our 5pm valuation has not turned up, after waiting around for an hour and a few calls to the office only to eventually find out they booked a valuation with someone on annual leave despite our 5.20pm phone call confirming he is on his way. If you can’t get the first impression and valuation right I cannot trust them to successfully book viewings and handle the sale of my property, not at all impressed especially as they knew how much we had been messed around by other estate agents �
Dear Andy, we apologize for the inconvenience you experienced with the missed valuation appointment. This falls below our usual standards, and we understand your frustration. Your feedback is valuable, and we will address this internally to ensure it doesn't happen again. Thank you for bringing this to our attention.
5/5
GoogleEllie Powell of the Haart team is absolutely brilliant! She went above and beyond to help me when I was looking for a property, great communication and also really friendly and down to earth. I’d highly recommend.
Thank you for taking the time out of your day to leave Ellie a 5* Google Review. Thank you kindly. Warm regards, haart Sales Bristol
5/5
GoogleReally helpful team, worked fast under difficult circumstances to find me a property I love, accommodated around my work hours also - big shout out to George, Nigel and Jason
Charlie, Great to hear. Kind Regards, Southville Team
5/5
GoogleSteven is very courteous and highly professional in his representation of Haart. He was always keeping me up to date with potentially interesting properties to view. I would heartily recommend.
Hi Jordan, Thank you very much for your review. It was a pleasure assisting you and I'm happy that you've found a property that you like. If you need any further help please do give me a call. Kind regards, Steve
5/5
GoogleNicola and Thomas were excellent
Thank you very much for your feedback. We're happy that you have received a 5* service from Nicola & Thomas. Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management
5/5
GoogleWould highly recommend Fishponds Haart, the team have done a great job especially George. He has been a great help sorting us right out along every step of the way with clear communication and great service. We knew everything that was happening and didn’t need to worry. Thank you for your help.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat service. For such a long and lengthy process I must say the the patience was amazing. Eva went above and beyond, chased, advised and kept me in the loop 100%. It's been a stresfull time but you guys especially Eva has mad e It as smooth running as possible . I recommend you all 100% . Thank you for everything .
5/5
GoogleBilal and team were great! Helpful throughout the process and always on hand to answer any questions
Hi Gavin Thank you so much for the 5* review! I'm so that you were happy with the service. Kind regards Nicola Lewis - haart Lettings Bristol
5/5
GoogleThomas is very good, as we were late, however he is also very passionate, and he described very clearly about the property
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Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol.
