Savills Clifton reviews in Bristol, City of

★★★★★ 5/5

Google

It's easy to think that marketing a property is a reasonably straightforward job and, on the face of it, that's true - almost any agent would do..... But all we can say is that we are delighted to have chosen Savills  to handle our sale and, specifically, to have had Troy Budd as our assigned agent and focal point throughout. At all critical stages he was proactive, facilitating and driving forward the sale process. From quickly placing the house on the market (supported by an excellent brochure), supervising the viewings through to brokering and optimising the offer and agreement process However, where he really excelled was in the important phase that you never see on Location,  Location, Location - the conveyancing phase (i.e prior to any formal agreement being reached). This threatened to become bogged down in mindless legal technicalities. Troy was on it throughout and proved an invaluable go-between in breaking the log jam between all parties - seller, buyer and their respective solicitors; something that no other party is able to do. This ensured the sale was completed successfully, some weeks earlier than it would otherwise have done. Herein lies the true value of an agent and it is where Savills effortlessly justified their fee. Of particular note was his extremely prompt and efficient communications, always quick to phone back if he was unable to take a call and always recording important developments in a brief email. He progressed issues without prompting, judged different situations intelligently and was fearless in making difficult calls to the buyer. Overall, an unqualified recommendation.PositiveResponsiveness, Quality, Professionalism, Value

Ferocitas · 26 October 2021

★★★★★ 5/5

Google

Savills took on the responsibility of selling our house during probably the most difficult year ever. First Brexit and then Covid; it was a tough time for everybody and obviously not the perfect time for selling your home. However, with Savills national infrastructure and the professionalism of their staff things went smoothy and a sale at the expected price was achieved. I would like to thank David Wild for his guidance and support, Kirsty Nott for always being on hand in the office; and not least Sholto Thompson for his enthusiasm and doing an outstanding job in getting the job done A big thank you to SavillsPositiveProfessionalism

Laraine · 26 October 2021

★★★★★ 5/5

Google

We have had a great experience selling out house with Savils and would highly recommend their services. David was extremely professional, attentive and excellent at communicating with us and the rest of the chain to ensure the sale process progressed as quickly as possible. In addition towards the end of the sale when timing issues threatened to derail the whole process David pretty much single handedly kept the sale process running by checking back with all the parties and solicitors involved to ensure all the paperwork arrived with the relevant parties in time. Thank you David! We would definitely use Savils again for any future sales.PositiveResponsiveness, Quality, Professionalism, Value

Kate · 26 October 2021

★★★★★ 5/5

Google

Richard was brilliant in assisting with the sale of my mother's house during what has been a very difficult time for the family. He has been most professional and respectful of our situation and most importantly has kept all parties informed at every stages of the sale. Richard made sure the whole procedure ran smoothly which has made the whole process (which has involved waiting for Grant of Probate) much easier for us. For this we are most grateful. I would highly recommend.PositiveResponsiveness, Professionalism

Suzanne · 26 October 2021

★★★★★ 5/5

Google

I have recently purchased our dream home through Richard Brooks from Savills in Clifton. From start to finish Richard has been extremely helpful, professional and patient. As with any house purchase there are periods of angst and worry more so with the solicitors - Richard really helped every step of the way. Even post purchase Richard was on hand to sort of out a few moving in problems with the vendors that were swiftly sorted. Cannot say enough good things - highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Tammy · 26 October 2021

★★★★★ 5/5

Google

Having just sold my property in Bristol, I can highly recommend Sholto from the Savills Clifton office. He has been positive, engaging and worked extremely hard to connect me with the right buyer in a particularly turbulent market. Remaining positive and offering sound advice throughout the process. The Clifton office are extremely responsive, helpful and informative. Selling a property can be a stressful period, and I would highly recommend Savills to support you through the process. Thank you Sholto and team.

Rebecca · 26 October 2021

★★★★★ 5/5

Trustpilot

Great experience

We had a great experience working with Oliver Hudson throughout our tenancy. He was always responsive, professional, and genuinely helpful whenever we needed support. We really appreciated how smoothly everything was handled from start to finish.

Martina · 6 May 2026

★★★★★ 5/5

Trustpilot

5 star service at Savills Telford

the team is professional and helpful. the process was made easy and they followed up every appointment immediately giving feedback at every turn. I would highly recommend going the extra mile to appoint them as your agent to sell your property, they are a stand-out service compared to others locally. well done to all of the team, especially Rosie, who is a committed, confident and professional member of the team. the whole experience was easy and stress free, thank you

Victoria · 30 September 2021

★★★★★ 5/5

Trustpilot

The service provided by Savills Mayfair…

The service provided by Savills Mayfair was exceptional. They were professional, thorough, always attending to queries whilst also friendly and courteous. This, particularly in the context of the challenges presented by the Covid-lockdowns and involving pricing reduction discussions which were all carried out in a respectful manner. Efficient all round.Claire Reynolds, in particular, has exceptional work ethic and professional integrity. She was knowledgable, sensitive and pitched the right tone.Ellen Auletta, her PA, was always helpful, efficient and pleasant, focussed in great detail to take on board and resolve floor plan discrepancies.All in all, Savills performed above expectations from the start to the final completion.

K · 29 September 2021

★★★★★ 5/5

Trustpilot

Paige was AMAZING!!

Paige was amazing! She was friendly, patient, kind, flexible, very helpful and understood quickly what we were looking for. There was a specific requirement I had about the flat we wanted and she was so thoughtful about it. Not at any point did I feel pressured to settle for something that I wasn’t sure about. I can’t recommend her enough. She is going to be my go to person- if and when we move ! We love the place! Thank you Paige!!!!

Customer · 24 September 2021

★★★★★ 5/5

Trustpilot

Global Relocation Assistance

The Savills team have been like a family to us after a major global relocation during clvid restrictions. I was able to find a wonderful place to live from Hong Kong and manage the whole move in advance seamlessly. Rebbeca Leigh and her team have looked after all our needs, helped welcome us to the area. Thank you for your professionalism, clear communication and help finding solutions in what has been a very unpredictable period of time.

Joe · 22 February 2022

★★★★★ 4/5

Trustpilot

Great service from our property manager

Our property manager, Shan, helped us when we had concerns with our flat and kept us in the loop throughout when she was arranging solutions with our landlord. Thank you for your great help and brilliant service !

Katie · 15 April 2026

★★★★★ 5/5

Trustpilot

Working with Claire Reynolds

I have just completed the purchase of a property in Connaught Village and had the pleasure of working with Claire Reynolds, a Director of Savills. Claire played a critical role in ensuring that the transaction progressed smoothly, liaising between my Clients and the Seller to discuss and agree various (non-legal) points. As well as always being available and willing to assist, Claire was proactive in a way that some agents are not. Any seller would be fortunate to have Claire representing them and, as a solicitor, I look forward to working with Claire again whenever the opportunity arises.

Leah · 29 June 2021

★★★★★ 1/5

Trustpilot

My review for this business is apparently elsewhere

For some reason the atrocious review I left of savills.co.uk has got detached and attached to Savills PLC which is stated never to have been claimed. You can read it in the reviews for Savills PLC or go via my profile.Incidentally you will see the email address Savills give here ends @savills.com so they are the same business. I did comment that they have no communication skills but luckily they are no longer managing the building I live in.This is my original review:Savills 'manage' the building I live in. Very patchily indeed.The worst things are their communication and attitude to customers. They routinely ignore emails. They even ignore complaints. When I asked for the complaints policy the building manager told me to address complaints to him so I replied that I wanted to complain about him because he had ignored five emails including one headed complaint.If you get a parcel delivered sometimes they tell you, sometimes they don't. Frequently they just send you a warning that they will return it because you haven't collected it. Some of the concierge staff literally have no idea of what they are doing - I was told they were agency staff which is not a reason, they still need to give them an induction.There are damp patches on the walls. The carpets are filthy.There is a deficit this year of 500,000 sterling on the service charge and I am not seeing what it's been spent on.I am eight weeks into my second complaint to head office. The first they ignored half of it. This one they've ignored completely.In all seriousness avoid this company, I can't decide whether they don't give a damn or are genuinely incompetent.Update 21.6.21It is hilarious that Savills asked me to contact them. If they had any clue they would know that I already have, they investigated my complaint atrociously, and ultimately the redress scheme forced them to apologise to me.Avoid them.

John · 23 June 2021

★★★★★ 5/5

Trustpilot

Charlie Rogers offers excellent service

Charlie Rogers is very helpful and always responds fast to attend to customers' needs. He helps to secure my tenant's tenancy and help solving tenant's problem at the same time, facilitating my choice of bed frame for the tenants as well as offering options for me to choose. He also helps to liaise with relevant government tax departments to solve my tax problem. All in all, I find Charlie a reliable staff offering excellent customer service. Well done, Charlie!

Angel · 25 August 2021

★★★★★ 5/5

Google

I recently represented a client who was purchasing a property that Richard Brooks at Savills was selling, on behalf of the vendor. Richard was extremely professional, knowledgeable and went above and beyond to ensure that the transaction was as seamless, and as stress free as possible. I would thoroughly recommend Richard if you are considering selling your property.

Charlotte · 26 October 2023

★★★★★ 5/5

Trustpilot

Adel Viragh-Zsupan

Hello. This is to say that for three years now Adel Viragh-Zsupan has been our coordinator for the rental of The Mount in Whitchurch and both my husband and I have been extremely pleased with her work. Adel has always been on top of everything, being extremely good at reacting quickly in urgent situations. She is a good listener, always trying to do as much as possible to satisfy us and at the same time being very understanding of the tenants’ points of view. Her help has been invaluable to us these past years. Thank you!

Marie · 18 May 2021

★★★★★ 5/5

Trustpilot

Focussed, Professional Service at all Stages of the Sale

It's easy to think that marketing a property is a reasonably straightforward job and, on the face of it, that's true - almost any agent would do..... But all we can say is that we are delighted to have chosen Savills Clifton to handle our sale and, specifically, to have had Troy Budd as our assigned agent and focal point throughout.At all the critical stages he was proactive, facilitating and driving forward the sale process. From quickly placing the house on the market (supported by an excellent brochure), supervising the viewings through to brokering and optimising the offer and agreement processHowever, where he really excelled was in the important phase that you never see on Location,  Location, Location - the conveyancing phase (i.e prior to any formal agreement being reached). This threatened to become bogged down in mindless legal technicalities. Troy was on it throughout and proved an invaluable go-between in breaking the log jam between all parties - seller, buyer and their respective solicitors; something that no other party is able to do. This ensured the sale was completed successfully, some weeks earlier than it would otherwise have done.Herein lies the true value of an agent and it is where Savills effortlessly justified their fee.Of particular note was his extremely prompt and efficient communications, always quick to phone back if he was unable to take a call and always recording important developments in a brief email. He progressed issues without prompting, judged different situations intelligently and was fearless in making difficult calls to the buyer.Overall, an unqualified recommendation.

Ferocitas · 16 May 2021

★★★★★ 1/5

Trustpilot

Very Bad Service

Very Bad Service, We rented one of their shop in Plymouth. We rented for 5 years and rent paid quarterly. Lease finish date was 10 December but rent was paid for extra days due to quarterly date system but once lease finish and we empty shop, they refused to pay extra money which was paid. Below is email which she told me before so i can make rent complete and later they will refund but now NO refund and they refused .Good Morning, Your lease is set to terminate on 10th December 2020 Please can you make payment for September quarter invoice, once your lease has expired credits will be raised and the balance will be refunded. Kind RegardsBrad Its really bad thing for such big company

Vakul · 14 May 2021

★★★★★ 1/5

Trustpilot

Disgraceful company

Disgraceful company, in particular Jeremy Lamb and Steven Morrish who dispite both myself and my daughter leaving them telephone messages and emails last week regarding a property we are interested in that failed to sell at the January auction, clearly you couldn't care less and failed to contact us to arrange a viewing.

Harleydavidson · 12 February 2024

★★★★★ 5/5

Trustpilot

Excellent Service

We have recently exchanged contracts on a property we are purchasing through Savills in Truro. We dealt with Chris Clifford and Helen Boss who were professional, polite and extremely helpful. Although we were not their clients they were in regular contact with us and kept us up to date throughout the process. In fact we had more contact and help from Savills than our own estate agents who we were paying. We highly recommend Savills and we will certainly be using them ourselves in the future. Thank you Chris and Helen you have been fantastic.

Ann · 29 April 2021

★★★★★ 5/5

Trustpilot

In these Covid times I was not…

In these Covid times I was not expecting the sale of our property to be an easy experience, especially from 1000 miles away. Adam Smith was not only very professional but went way beyond the call of duty. All our paperwork for the buyer and solicitor was in the flat and he painstakingly went through it all for me. He also organised a very competent firm to organise our goods before removals. And he achieved a good price for the flat. A good man to know!

Customer · 29 April 2021

★★★★★ 5/5

Trustpilot

Selling your home is not easy

Selling your home is not easy. No matter how organised and how relaxed we were at the onset, the process is stressful and fraught with unforeseens, but Tom Bedford was the most wonderful agent we could have hoped for. He worked hard to keep both parties on track from the initial offer through to completion. His calm, honest, charming and cheerful demeanour made entire process infinitely easier. We have recommended him to all our family and friends without hesitation.

Mrs · 7 July 2021

★★★★★ 5/5

Trustpilot

Great experience with Savills

The entire process of renting an apartment, support during our stay there, and the exit process was managed very professionally. In particular, I was impressed with the responsiveness of the team at Savills and they had a helpful attitude towards tenants even though their client is the landlord.

AmitB · 8 January 2026