Savills Clifton reviews in Bristol, City of

★★★★★ 5/5

Trustpilot

My experience with Saviils and…Yato was a pleasure

My experience with Saviils and particularly with Yato was always responsive and professional. She is a clear communicator who always found a solution to a problem if something needed service. It was a pleasure to deal with Savills and I look forward to working with them again.

Peggy · 5 September 2024

★★★★★ 1/5

Trustpilot

Demonstrated poor integrity and subpar customer service

Very poor customer service, they did not act with integrity or professionalism. Neither branch nor head office attempted to rectify the situation either. All in all, a disappointing experience as a prospective tenant.Do not recommend this agency.

Sowmya · 19 May 2026

★★★★★ 5/5

Google

Big thanks to Troy for assisting us through the purchase of our first property in the UK. The transaction period was prolonged since we have some back and forth communications with the Seller's solicitors to make sure the flat is vacate for the completion, and Troy did a great job in facilitating the process.

Edward · 28 April 2024

★★★★★ 5/5

Trustpilot

Victoria Short of Savills, Stamford

My experience with Victoria Short of Savills, Stamford exceeded all my expectations. Disappointingly, the seller and our solicitors, were not prepared to put their full weight behind enabling me to purchasing a property in Rutland showing no sense of urgency. In fact, apathy and incompetence best describe the purchasing environment. Not perturbed, Victoria swiftly identified the strengths and weaknesses of those involved and formed a strategy of imposing relentless pressure on all fronts - realising that this was the only way forward. This strategy and her communication skills, both in the spoken and written word, coupled with her ability to quickly identify the best way forward in addressing each and every obstacle, and they appeared endless, gave her all the opportunity she needed to demonstrate her brilliant communication skills. Her dominance was so impressive that all parties seemed only prepared to move, in any meaningful direction, on her say so. Without Victoria at the ‘helm’ the process would have become so protracted the sale may well not have come to fruition for their were many times when I had lost all patience that my willingness to move forward was waning. I cannot thank Victoria enough for her performance. She can feel justly proud of her efforts for she has demonstrated that she is an extremely valued asset to the Savills, Stamford team.For completeness, I should point out, apart from her outstanding professional competence, she has a delightful and vivacious personality - always smiling and always looking on the bright side.Thank you Victoria.

Anonymous · 18 February 2022

★★★★★ 5/5

Trustpilot

Oven repair

Had speedy response to my problem and repair now done only some 36 hours after reporting it. Excellent service.

Mr · 17 September 2026

★★★★★ 5/5

Trustpilot

Well worth considering

Anthony, Kelly and Felix were all a pleasure to deal with. I'm a landlord with over 10 years experience and all those mentioned were professional, responsive and helpful in my dealings with them. In particular, Anthony conducted seven viewings on a single packed day and I received an email from him the next morning with four offers over asking, presented in a digestible format with his thoughts on each - the first time anyone has taken the trouble to do this. Also, he doesn't call you "mate" and chew gum, which is a bonus!

Mr · 9 February 2022

★★★★★ 5/5

Google

I could not recommend Savills enough. Connor was excellent throughout, very clear with his updates, highly accessible for contact. When the first flat fell through he found a second one off-market incredibly quickly and it was clear he knew what I was looking for rather than what was available. I will be using Savills again in the future because of this first class service.

Thomas · 24 March 2025

★★★★★ 5/5

Trustpilot

I recently used Savills to sell my house

I recently used Savills to sell my house. Jon Lacey was my primary contact and he was excellent. Prior to getting an offer he kpt me well informed of progress including feedback on all viewings. When we had an offer made he was proactive in handling it and negotiating an improved offer which I then accepted. Best of all, during the sale process after I accetpted the offer he remained very active,chasing progress and keeping me well informed. Without doubt the best individual estate agent I have ever dealt with

Steve · 17 January 2022

★★★★★ 5/5

Trustpilot

Savills Cotswold House

Dealing with Kay McCluskey was an absolute pleasure. She couldn’t have made the process of buying a home more stress free and smooth. Kay was there to answer any and all of our questions and always put our minds at ease making the process fun. We consider her the first friend we made in this amazing new town. We can’t thank Kay and the entire team at Savills (Cotswold House) enough for making our experience an unforgettable one.

Sargina · 29 April 2022

★★★★★ 5/5

Trustpilot

A fantastic experience. I was incredibly impressed with the…

I was incredibly impressed with the service that Savills offered. They sold our house within 3 months and I felt well informed at every stage. Troy from the Bristol office did a brilliant job. He conducted a thorough appraisal and valuation of our property and had expert knowledge of our local area. His report also gave a clear marketing strategy which provided brilliant results. The marketing particulars produced were excellent and the viewings were conducted during times that worked well for us. Troy maintained brilliant communication at all times and was always available to speak to. He went above and beyond and was involved in every stage of the process. Selling a house is often stressful but Troy and his team made the process feel very easy and everything ran incredibly smoothly. I would definitely recommend Savills to sell your house and we are very happy we chose them. Thanks so much Troy and the team.

Trin · 12 January 2022

★★★★★ 5/5

Google

A big thank you to Richard Brooks at Savills for an exceptional personable and professional service. Richard was always on hand to answer and resolve any queries or concerns we had. A stressful time made a lot easier by a seamless transaction. Thanks for all your time and effort. Tom Westwood

Tom · 28 May 2024

★★★★★ 5/5

Trustpilot

Cannot recommend Jamie Carter & every…

Cannot recommend Jamie Carter & every member of his team highly enough. Their forthright manner was perfect. They were professional, courteous, honest, truthful, direct & all so delightful to work with. We enjoyed every minute of the sales process with them & a little sad when the sale was completed if we are honest. Perfect consistency throughout, didn’t matter if a team member was on holiday or day off. It must make a difference with the office sharing commission as apposed to one particular sales person. Certainly a plus if one is comparing agents. Wasn’t the reason we chose Savills. The helpfulness & friendliness of Alison in the office, when we made the initial call & meeting Jamie when he came to value, no contest. As long as their advice is taken on board, after all they have the knowledge & expertise, one could not ask for a better company to sell one’s home

Mrs · 6 December 2021

★★★★★ 5/5

Trustpilot

Charlotte at Savills is a star!

We engaged Savills to sell our property in October 2019. We had a number of viewings before the couple who eventually bought our property. It was fraught with problems yet Charlotte established a relationship with our buyers to keep them informed of progress. I truly believe it's Charlotte's determination that kept the sale going despite numerous problems. I can't thank Charlotte enough for her tenacity to keep both me and our buyers informed every step of the way. I never stop singing praises for Savills service and how thorough Charlotte was. Thank you.

Mrs · 26 November 2021

★★★★★ 5/5

Trustpilot

I deliberated about moving from another…

I deliberated about moving from another local and high profile estate agent in Maida Vale/Little Venice to Savills, when my property came up for its rental renewal but I am delighted I took the plunge. Luke and his team at Savills have been so attentive to all my needs as well as of those of my new tenants. Sometimes I find estate agents favour the tenants over the landlords, however Savills were well balanced in their recommendations and advice. They were extremely professional in all their dealings and went above and beyond to help us even with some last minute building issues. Luke, in particular, was always easy to get hold of and followed up everything personally to ensure everything ran smoothly. I whole-heartedly recommend them and will continue to use their services in the future. Congrats Savills, job well done!

Larissa · 23 November 2021

★★★★★ 5/5

Trustpilot

Absolutely fantastic from start to end

Anna has been absolutely amazing from start to finish. She always went the extra mile in ensuring everything was covered and both myself and the buyers have had a stress free journey thanks to Anna and the whole Savills team. I have never sold a property before and I was incredibly impressed by the level of care and professionalism that Anna always demonstrated, even when I had a few emotional moments! Thank you Anna and everyone at Savills for ensuring my sale was a smooth process and thank you for achieving maximum interest and value for my house sale.

Isabella · 21 November 2021

★★★★★ 5/5

Trustpilot

Remarkable customer service

Remarkable customer service! Especially Sam Ing (property manager), who was always quick and efficient when it came to resolving any issue regarding the property. He answered all my queries and questions with great transparency and professionalism, allowing for a very smooth and stress-free tenancy.

Tudor · 17 September 2024

★★★★★ 5/5

Trustpilot

Ben Varma is a real professional

Ben Varma is a real professional. In a nutshell. Fair , understanding, evenhanded , I was very impressed with how he has handled a difficult move for us to St John’s Wood and has everyone’s respect and understanding. I cannot recommend him enough . Excellent.

Ian · 30 August 2024

★★★★★ 1/5

Trustpilot

Savills manage office nightmare

Savills and Canmoor took over the management of our serviced office building and it's been problems since. They rushed to override all the existing systems and processes and made a complete mess of it. 6 months later we still can't get accurate invoices from them. We've probably wasted a business day of time trying to get accurate paperwork for our accounts and they just can't manage it. If Savills take over your managed office building you're probably going to want to move.UPDATE: Savills: here's the information you've asked for.UPDATE 2: Unfortunately Savills response that they take this seriously is looking like just a marketing ploy as they haven't stepped in to sort it out yet.CENTRE: Witney Business and Innovation Centre.Since Savills took over, we lost the ability to use direct debit and moved backwards to standing order which means we have to change the value manually if the monthly fee changes.Savills aggressively took over and cancelled invoices by the centre we'd already paid and demanded they be repaid using their system causing an unnecessary mess of invoices.Unfortunately as well, they couldn't cope with invoicing and multiple invoices with incorrect information have been sent. Time was wasted correcting these.Confusion was then created around contract changes they were going to mandate. This seems to have gone quiet.They then spelled our email address wrong, so we didn’t receive invoices. We wasted time getting these sent so we could have correct accounts. They said this was fixed. It wasn't.Three months ago we didn't receive invoices again. Savills demanded we continue to pay even though we had no paper trail. They said the problem was that they'd misspelled our email address. They said this was fixed. Again, it wasn't.We said we were cancelling our standing order and we would only pay when we receive an invoice in future. They said we'd be in breach of contract and got quite defensive. We again didn't receive an invoice, so we didn't pay. Savills didn't seem to notice.So we contacted them again. They said the problem was that they'd misspelled our email address. Again, they said this was fixed, maybe it is, but they said they have no way to test it until we get the next invoice.We checked the invoice is for the wrong amount. Again. We asked for a rent reduction to compensate for the time which is now probably two business days of chasing and correcting. They refused.We're now spending time booking appointments with other office companies for an office move and every time we ask to confirm the management company isn't Savills.Such a shame that Savills is making the centre look bad. The centre was exceptionally well managed before Savills came, they really add no value and are just a problem.

David · 28 October 2021

★★★★★ 5/5

Google

It's easy to think that marketing a property is a reasonably straightforward job and, on the face of it, that's true - almost any agent would do..... But all we can say is that we are delighted to have chosen Savills  to handle our sale and, specifically, to have had Troy Budd as our assigned agent and focal point throughout. At all critical stages he was proactive, facilitating and driving forward the sale process. From quickly placing the house on the market (supported by an excellent brochure), supervising the viewings through to brokering and optimising the offer and agreement process However, where he really excelled was in the important phase that you never see on Location,  Location, Location - the conveyancing phase (i.e prior to any formal agreement being reached). This threatened to become bogged down in mindless legal technicalities. Troy was on it throughout and proved an invaluable go-between in breaking the log jam between all parties - seller, buyer and their respective solicitors; something that no other party is able to do. This ensured the sale was completed successfully, some weeks earlier than it would otherwise have done. Herein lies the true value of an agent and it is where Savills effortlessly justified their fee. Of particular note was his extremely prompt and efficient communications, always quick to phone back if he was unable to take a call and always recording important developments in a brief email. He progressed issues without prompting, judged different situations intelligently and was fearless in making difficult calls to the buyer. Overall, an unqualified recommendation.PositiveResponsiveness, Quality, Professionalism, Value

Ferocitas · 26 October 2021

★★★★★ 5/5

Google

Savills took on the responsibility of selling our house during probably the most difficult year ever. First Brexit and then Covid; it was a tough time for everybody and obviously not the perfect time for selling your home. However, with Savills national infrastructure and the professionalism of their staff things went smoothy and a sale at the expected price was achieved. I would like to thank David Wild for his guidance and support, Kirsty Nott for always being on hand in the office; and not least Sholto Thompson for his enthusiasm and doing an outstanding job in getting the job done A big thank you to SavillsPositiveProfessionalism

Laraine · 26 October 2021

★★★★★ 5/5

Google

We have had a great experience selling out house with Savils and would highly recommend their services. David was extremely professional, attentive and excellent at communicating with us and the rest of the chain to ensure the sale process progressed as quickly as possible. In addition towards the end of the sale when timing issues threatened to derail the whole process David pretty much single handedly kept the sale process running by checking back with all the parties and solicitors involved to ensure all the paperwork arrived with the relevant parties in time. Thank you David! We would definitely use Savils again for any future sales.PositiveResponsiveness, Quality, Professionalism, Value

Kate · 26 October 2021

★★★★★ 5/5

Google

Richard was brilliant in assisting with the sale of my mother's house during what has been a very difficult time for the family. He has been most professional and respectful of our situation and most importantly has kept all parties informed at every stages of the sale. Richard made sure the whole procedure ran smoothly which has made the whole process (which has involved waiting for Grant of Probate) much easier for us. For this we are most grateful. I would highly recommend.PositiveResponsiveness, Professionalism

Suzanne · 26 October 2021

★★★★★ 5/5

Google

I have recently purchased our dream home through Richard Brooks from Savills in Clifton. From start to finish Richard has been extremely helpful, professional and patient. As with any house purchase there are periods of angst and worry more so with the solicitors - Richard really helped every step of the way. Even post purchase Richard was on hand to sort of out a few moving in problems with the vendors that were swiftly sorted. Cannot say enough good things - highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Tammy · 26 October 2021

★★★★★ 5/5

Google

Having just sold my property in Bristol, I can highly recommend Sholto from the Savills Clifton office. He has been positive, engaging and worked extremely hard to connect me with the right buyer in a particularly turbulent market. Remaining positive and offering sound advice throughout the process. The Clifton office are extremely responsive, helpful and informative. Selling a property can be a stressful period, and I would highly recommend Savills to support you through the process. Thank you Sholto and team.

Rebecca · 26 October 2021