Savills Clifton reviews in Bristol, City of

★★★★★ 1/5

Trustpilot

Savills is INCORRECT, UNFAIR agency

WARNING LANDLORDS!!Savills is an incorrect, unable agency. As landlords, we are still waiting for our float MONEY back nearly for a month, but nothing has happened. (Anyway, is there any reason that a property agency holds back money on a landlord, who gave authority for withdrawing any ammount needed from the letting fee....?!) They are not just EXPENSIVE, but treat us unfairly! We decided to leave them as we think paying out our 3 months income for them, and having the half a year report after 9 months and several emails and calls......it is just not in balance.So now we are repairing the flat after the tenant who they placed to us left, we are paying the contractors, but Savills is still HOLDING BACK OUR MONEY, not sending it back to our account even after several calls, emails ....we think it is even unlawful! 🤔

Ms · 8 May 2024

★★★★★ 5/5

Google

I thought Savills were reasonably priced and found a good number of people to view our flat. It was a difficult sale as two purchasers fell out at a late stage but Sholto was excellent in persevering. The team kept me up to date with viewings. I was very pleased with the service.

Jamie · 26 October 2022

★★★★★ 5/5

Trustpilot

Very helpful all the way through

Very helpful all the way through. Because there were developers at one end of the chain it was not altogether easy but George Hill kept control all the way through, was always helpful, open with everything and he and his staff were excellent with us. Stephen (Yeomans)

MR · 15 May 2023

★★★★★ 5/5

Trustpilot

5-star experience from Terence Lane

I am really happy and thankful to have Terence Lane as our property manager. He is so professional, patient and helpful all the time. He is really active in replying all the questions from me and proceeding the whole process of inventory check as well as the refund return. Thank you so much Terence!

Fu · 12 September 2022

★★★★★ 5/5

Trustpilot

Abigail Homer was the agent in charge…

Abigail Homer was the agent in charge of selling our home. She was a pleasure to deal with, so personable and efficient. She was persistent in following up with our solicitor when we had delays. I can highly recommend her and also the company, Savills. They were excellent from start to finish.

Mrs · 19 November 2022

★★★★★ 5/5

Trustpilot

My experience

Savills were my vendors agents. They were very helpful in what became a complex situation. Despite not being their client, they were supportive and proactive right to the end and beyond.

Dr · 13 January 2026

★★★★★ 5/5

Trustpilot

Emma and tommy have been amazing help…

Emma and tommy have been amazing help from start to finish cant thank them enough! And amazing customer service.

Cara · 21 April 2026

★★★★★ 5/5

Trustpilot

I would definitely recommend Savills…

I would definitely recommend Savills for their excellent service in helping me find and purchase a new home.The home buying process can be stressful, but Valentin Nedea made it as easy as possible for me. He handled all negotiations, and he was always available to provide guidance and support. I felt like I could trust Savills and Valentin to represent my best interests, and I was confident that they would get me the best possible deal.

Heena · 25 July 2023

★★★★★ 5/5

Google

I’ve had the pleasure of working with Connor Restan from Savills in Bristol in his role as a letting agent, and I can’t recommend him highly enough. Connor has a clear understanding of the work of a relocation consultant, which makes the …

Julie · 17 September 2025

★★★★★ 5/5

Google

Sholto was extremely helpful.He kept me updated and communicated throughout the process.He was very efficient and I would highly recommend savills

Maxine · 28 October 2024

★★★★★ 5/5

Trustpilot

Steven Morish is simply the best agent I have ever known

Steven Morish is simply the best agent I have ever known Expert knowledge of the market, timely response to emails and text and a great rain maker to bring buyers and vendors to together If I could rate six stars, I would Thanks a million to Steven and the great Sevilla auction team David Soanes Worthing

David · 10 May 2022

★★★★★ 5/5

Trustpilot

Lauren TVC

Lauren was attentive and easy to deal with throughout.Would have her property manage again. Lived in TV Centre. TopThanks.

Miles · 27 November 2024

★★★★★ 5/5

Trustpilot

Shan Elario

He was always ready to help and assist constructively and responded promptly, he was polite and courteous

Tony · 2 May 2026

★★★★★ 5/5

Google

Thank you to Sarah Wright and the team who have made the sale of our family home possible under difficult circumstances. I have found Sarah to be extremely helpful and professional and even under covid-19 lockdown the team have continued to provide useful advice and reassurance. I would recommend their services to anyone looking for an Estate Agent providing an excellent and personable service.

David · 26 October 2020

★★★★★ 5/5

Trustpilot

Start to finish made very straightforward,

At the first meeting I was given very good advice on presentation of the property and we agreed a price ,the offers over ensured sensible bids.Everything was handled superbly with no fuss or trouble .A further meeting decided upon the best potential purchaser and from then on everything went to time and smoothly. A final meeting t hand over keys completed the sale.The professionalism and experience of Savills made this a very easy and pleasant experience.

David · 4 July 2023

★★★★★ 5/5

Trustpilot

Buyer's review

For a buyer, Ele Robertson of Savills has provided excellent service - she is quick to acknowledge receipt of emails and follow up on queries raised with the various parties involved. Her follow through is great, and even after completion, she is there to help. Not to mention, she is always bright and cheerful to talk to, always positive, and understanding when I am frustrated and rant about the speed of the progress.I will use Savills again.

Way · 6 June 2024

★★★★★ 1/5

Trustpilot

Terrible - Avoid at all costs

Terrible. My flat rental and development has been managed by Savills since I’ve moved in and it has become progressively worse over time. You get messed around from day 1 with big sales tactics to get you through the door but in reality they are just empty promises and unrealistic expectations. They promise you the world and in reality the experience is nothing like this.My tenancy came up for renewal recently and I was offered a price for the new lease which was agreed in writing. Savills have now attempted to change the price of the renewal a week after I have accepted it to one which is higher than that which was offered and agreed between us.Despite questioning them on this and having an agreement in writing, they are now completely unwilling to compromise with me despite them claiming they have made mistakes and they have stopped all communications. I have attempted to speak with the manager in person on two occasions and have sent emails which have been ignored. They have now let my tenancy agreement expire effectively leaving me in a no mans land not knowing what's going on or what to do next. As usual, the management is completely appalling.This experience has caused me massive stress and anxiety to the point where it has affected my sleep at night. I have made an official complaint to Savills which they say on their website will be acknowledged within 3 working days. It has now been 4 days and I have heard nothing. The only option is to bring this to the attention of the property ombudsman.Savills will mess you around and provide a terrible experience. They continue to remove services from my development yet do not replace them and year on year make us pay more for the privilege. They make no investment into the estate and are only interested in money. Avoid at all costs!

Aaron · 9 April 2024

★★★★★ 5/5

Google

We worked exclusively with Troy Budd - he was absolutely fantastic throughout, in what was a difficult and convoluted chain. He was proactive in his communications, thoroughly professional, always available, and with a clearly caring and patient attitude. Rebecca and I are very grateful to Troy for all his hard work, and are certain we wouldn’t have completed when we did had it not been for his efforts. Thank you, Troy - you are excellent at what you do.

Tom · 28 April 2024

★★★★★ 1/5

Trustpilot

Only giving one star because I can’t…

Only giving one star because I can’t put 0!! I wouldn’t recommend savills to anyone(tenant) who wants to rent a property. The list is long…! Just a few things * the employers I had to deal with were awfully rude! *he didn’t have a clue what he was on about , feeding me full of ridiculous excuses! With no explanations *poor communication *they don’t care in helping people in situations in desperate need (with the funds to hand and in employment and with guarntor) always after the money not interested in any customer care or service. * total waste of my time letting me view properties and then knowing fully well they will let to someone else because they look down thier noses at people! Awful awful!! Do not go with these! ! Say no more!

**** · 8 April 2024

★★★★★ 5/5

Trustpilot

A huge thank you!

I have nothing but praise for Richard Brooks and his team at Savills who did a brilliant job selling my father's house and managing the process in a very professional manner. I would highly recommend Richard Brooks and Savills if you are looking to sell your property in a stress free way at a good price. They are superb!

David · 21 October 2021

★★★★★ 5/5

Trustpilot

Good customer service from Savills

Kristina Pascuzzi and the team always responded very quickly especially we were working on the tenancy agreement at the different time zone. Sometimes, there were some duplicates requests for reference checking documents from the different parties. But they cleared those confusion very quickly. We are very happy to work with have the help from Savills during the entire tenancy agreement process.

Anissa · 5 June 2021

★★★★★ 5/5

Trustpilot

Tami is very helpful and repsonsive

Tami at Savills has really helped me keep on top of a difficult situation regarding a recurring leak that is impacting the current tenants in my apartment. She has been really responsive and helped manage comms between tenants, another estate agent who manage the flat with the leak, as well as various plumbers to get to the bottom of the issue. As an overseas landlord I really appreciate everything Tami does as we're operating in different time zones!

Olivia · 13 May 2024

★★★★★ 5/5

Trustpilot

Highly recommend

Amy Mackinnon from the Buckingham Gate office was superb. She went above and beyond to assist with my flat purchase, giving great advice and reassurance through the sometimes stressful process! I can not recommend Amy and the Savills' team highly enough and wish them every success in the future.

Auria · 6 January 2023

★★★★★ 5/5

Trustpilot

Superb service - made buying our house easier

We worked with Sue at Savills on the purchase of our property in July 2020 and she was an absolute pleasure to work with, a credit to her profession. All the way through the buying and selling process Sue was highly communicative, supportive and informative, which made what is quite a stressful task much more straightforward. We would recommend Savills and Sue any time.

Dean · 28 July 2020