Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe’ve recently used Ocean to sell 2 properties and buy a new home
We’ve recently used Ocean to sell 2 houses and purchase a new home. The whole process was handled with professionalism and efficiency and their online process was easy to follow and kept us nicely up to date with the progress. I would also like to single out their solicitor Claire who did an absolutely marvellous job, informing us of progress and always available for advice. She helped the whole process reach a speedy and successful conclusion. If I ever need a solicitor in the future, Ocean would be top of my list.Jerry
Jerry · 3 December 2023
★★★★★ 5/5
TrustpilotRecently let my property for the first…
Recently let my property for the first time and would highly recommend Ocean. Kayla took time to talk me through the process and all information provided was easy to understand. Thank you Kayla!
Steven · 8 November 2023
★★★★★ 5/5
TrustpilotFantastic
Fantastic, responsive team. Worked hard to get us the best rate. Many thanks Luigi and Clare.
Sophie · 1 October 2024
★★★★★ 5/5
TrustpilotWe would like to say thank you to…
We would like to say thank you to Ashleigh Westcott-Egan, she was very helpful with buying process and clear with questions we asked. We Are happy with the purchase and 100% recommended Ashleigh 🙂
Milena · 11 October 2023
★★★★★ 5/5
TrustpilotI cannot thank Ocean enough
I cannot thank Ocean enough, both the estate agent team and the legal team were fantastic, Joe, Gemma, Jess and Lucy. Communication from beginning to end was amazing. The timeline online is great but I could always phone or pop in if I needed help with forms or paperwork. I would absolutely recommend with no hesitation. Thanks again for making a stressful time very seamless.
Suzanne · 8 September 2024
★★★★★ 4/5
TrustpilotMark & Sam were very helpful and kept…
Mark & Sam were very helpful and kept us upto date throughout the sale
Sheelagh · 25 October 2024
★★★★★ 5/5
TrustpilotResolved my poor review extremely quickly and professionally
I would like ocean to know, that I have taken down my recent review, because I am SERIOUSLY impressed with the prompt response and how my query was dealt. Clearly, I’ve received nothing short of excellent service as a result of my precious 1 star review. So much so, that I am completely retracting my precious comments about the delay in receiving my deposit! Thank you, whoever replied and took on board my previous review. Hats off to you guys, clearly have an excellent handle on customer service and I received my deposit in full today in a timely manner.I’m highly satisfied.5 stars and all the best to the team who helped me!
Adam · 17 November 2023
★★★★★ 5/5
TrustpilotDid an excellent job from start to…
Did an excellent job from start to finish. Sold within a day of the first viewing and they chased to get the sale completed before christmas.
Claire · 19 December 2025
★★★★★ 5/5
TrustpilotGood service
Hosted viewers well and kept us informed. Recognised Mum was struggling with Dad's health (sellers) and made adjustments accordingly, liaising via myself etc.
Geoff · 22 May 2024
★★★★★ 5/5
TrustpilotSale of house in Brentry
We received excellent sales and marketing advice from the branch manager Steve who was enthusiastic and approachable. We lost one sale along the way and the market definitely became more challenging but Steve remained confident and positive about our property and managed to get a good number of viewings and a very decent offer. The sales progression had a few hiccups but these were managed diligently by Melissa and we completed on the sale as hoped for. Lots of agents can sell a property in a strong market but when the market becomes more sticky you really need a first class agent with experience, determination and the ability to get hold of a situation and sort it. That’s what we got with Ocean and we are very happy that we used them to sell our house.
Alison · 10 November 2023
★★★★★ 5/5
GoogleWe had a fantastic experience both selling and buying with Ocean. The whole process was really easy with a portal detailing all viewings and feedback. Their communication was excellent, we never had to chase for feedback. We had originally … More
Hayley · 20 July 2025
★★★★★ 5/5
TrustpilotResponsive estate agent that does well…
Responsive estate agent that does well to push solicitors to get the sale completed. Special thanks to Melissa there for helping me through the process and communicating well.
Yousef · 7 February 2024
★★★★★ 5/5
GoogleCouldn’t recommend Ocean estate agents more. Made the whole process easy and seamless. Mel always had our back and always we felt like we had someone in our corner! We have friends that warned out about how stressful buying a house is, but with ocean it was a breeze!
Hayden · 16 April 2025
★★★★★ 5/5
TrustpilotIncredibly helpful
The team at Ocean Westbury have been incredibly helpful during the whole process of selling. Friendly, efficient and easy to communicate with. We really felt we could trust them.I have to mention Mike, for his help with viewings, and for coming back to let my husband in when he forgot his keys! And of course Mel, who has been so supportive, and positive and proactive. Thanks to all of them.
Abi · 2 June 2024
★★★★★ 5/5
TrustpilotReally glad we went with Ocean the…
Really glad we went with Ocean the whole team are great people to deal with especially Julie (Manager)Great communication and great people to deal with and thanks again for everything 10/10.Richard
Richard · 25 November 2023
★★★★★ 5/5
TrustpilotOcean Lettings fantastic service
I recently moved to Bristol and Ocean lettings helped me find a flat. They service provided was brilliant and in particular Jemima was fantastic and went above and beyond to help me find a new home.
Zayd · 17 July 2023
★★★★★ 3/5
TrustpilotGood at selling the property for us but…
Good at selling the property for us but once sold not so impressed. They say they kept in close contact with regular updates but I believe this was only with us chasing them. They didn’t like to ring us and actually chat about the ongoing issues but instead email which I feel was impersonal. It’s very easy to hide behind an email. I appreciate it is needed for trail but phone calls are more personal. It was a long process, no fault of of own and it seemed at the end that we had to attempt to try and move things along at a pace rather than our buyers doing this. Overall very average
Jane · 29 October 2023
★★★★★ 5/5
TrustpilotLily Butler was super efficient and…
Lily Butler was super efficient and quick to sort out new tenants for my apartment. Extremely happy with the service! Thanks Ocean.
Nick · 28 May 2024
★★★★★ 3/5
TrustpilotGood to start with
Ocean were very friendly and helpful to deal with in the beginning. They made us feel good about the property we were selling and we felt a good vibe from them right away, which is why we chose to sell our property with them. Once an offer was put in and accepted we started to feel that Ocean were more acting for the buyers rather than keeping our, or both of our, best interests in mind.
Mr · 27 January 2024
★★★★★ 5/5
TrustpilotI highly recommend Ocean letting agency…
I highly recommend Ocean letting agency for people who are in search of rental house at Bristol. They were really helpful and understand the needs of people and help you accordingly as much as they could support. I can’t wait to say about Ms Amelia West, one of the staffs from Ocean , who is really an amazing person, very kind hearted and very helpful with our process. I wish all the agencies should have staffs like Amelia to improve their services in Uk. She is such an amazing person to come across in my life I say. I strongly recommend Ocean as first choice for housing search. All credit goes to Ms Amelia West. 5 stars is not enough for her service, she needs more than that. Ocean is lucky to have Ms Amelia West. 5 million stars to Ocean and Amelia
Abinaya · 27 October 2023
★★★★★ 5/5
TrustpilotRemortgage
We remortgaged our house through Ocean financial services. The service we received from Victoria was second to none. She always provided us with impartial advice and was very patient with our change in circumstances- from potential sellers/buyers to a remortgage. The process was very smooth and we were always kept abreast of progress. Would highly recommend.
Louise · 13 November 2020
★★★★★ 5/5
TrustpilotOcean Westbury
Mel (Move Manager) at Ocean in Westbury has been fantastic during my purchase, super helpful, kind, and responsive to any questions.
Lucy · 13 June 2024
★★★★★ 5/5
TrustpilotVery efficient communications
Very efficient communications. We are always provided with up to date information and with very helpful recommendation. Thanks to Luigi's hard work, we were able to secure a good rates on our mortgage. Highly recommend!
Elwira · 8 August 2023
★★★★★ 5/5
TrustpilotWe had a great time experience with…
We had a great time experience with Ocean estate agents in buying our first house. The process took a few months but we were very confident as we ever updated of everything timely. All the members of the team including the conveyance were very reassuring and kind.We couldn't think of a better experience than we have had.Thank you team, we really appreciate your work.
Alwin · 7 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
